Moxy York

Hotels
Moxy Hotels
8.9 (8198 reviews)
Black Horse Lane , York , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Clean and comfortable
Cons:
Issues with cleanliness
Noisy conditions reported
Room quality concerns

Categories

Cleanliness
8.29
Some reviews mentioned issues with cleanliness in bathrooms and a sewage smell.
Service
9.76
Numerous comments praised the helpful and friendly staff.
Location
9.3
Central location praised in multiple reviews, ideal for exploring.
Room Quality
7.75
Concerns raised regarding room noise and mattress quality.
Amenities
8.78
Mention of good facilities and activities available.
Value for Money
9.24
Value for money emphasized in multiple reviews.
Food and Beverage
8.79
Breakfast and cocktails praised, but specifics scarce.
Overall Experience
9.26
Overall satisfaction mentioned in several reviews, with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:46

Property Description

Central Location in York
Located in the heart of York, just 700 metres from York Minster, Moxy York offers a convenient stay for exploring the city.

Modern Amenities
Enjoy a comfortable stay with amenities like a fitness centre, terrace, and bar. The 4-star hotel also provides a 24-hour front desk, business centre, and free WiFi for guests' convenience.

Entertainment and Relaxation
Unwind with a game of billiards or start your day with a buffet breakfast during your stay at Moxy York. With stylish rooms featuring flat-screen TVs and private bathrooms, your comfort is ensured.

Ready to experience the vibrant city of York? Book your stay at Moxy York for a memorable trip.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay.
Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 8198 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.26
E
Elaine extended_group gb
9
Great stay and no complaints, staff helpful..
Pros:

Great location and breakfast had hreat options..

2026-07-04 via Nuitee
D
David solo_traveller gb
9
Very nice hotel and equally nice staff.
Pros:

Very easy to walk to city centre

Cons:

Had overly large chair in room. A much smaller one would have been better. Also, typical if most hotels the mirror positioning was not conducive to anyone trying to put on makeup, etc.

2026-07-04 via Nuitee
E
Eleanor couple gb
8
2026-07-04 via Nuitee
M
Maree solo_traveller nz
8
Pros:

Closeness to centre, decorations comfortable bed

Cons:

Difficult to shut door and a bit smelly pipes in bathroom

2026-07-04 via Nuitee
G
Gina solo_traveller gb
7
Pros:

Great location. Quirky. Family room great for 4 adults. Fully accessible too.

Cons:

Welcome on arrival wasn’t as expected. When we stayed earlier in year we were greeted warmly by staff. Room wasn’t ready but it didn’t matter as staff were so helpful and pleasant. However, on this occasion they were cold and unhelpful on arrival. A bit disappointing, but didn’t spoil stay. Will still return.

2026-07-04 via Nuitee
B
Bethan couple gb
10
Perfect
2026-07-03 via Nuitee
E
Elvin solo_traveller az
8
Cons:

The hotel staff did not allow my guests to enter the hotel's restaurant.

2026-07-03 via Nuitee
E
Elnur couple az
8
2026-07-03 via Nuitee
P
Philippa couple gb
8
It was exactly what we needed
Pros:

Clean, comfortable, welcoming and a cheerful atmosphere

Cons:

Late night menu

2026-07-03 via Nuitee
M
Maria couple gb
10
Great location, in a lovely, modern hotel
Pros:

Perfect location, relaxed atmosphere, friendly staff, comfortable bed

2026-07-03 via Nuitee
E
Edward couple gb
8
2026-07-02 via Nuitee
L
Laurence couple gb
10
Pros:

Great central location

2026-07-02 via Nuitee
M
Michael couple gb
10
2026-07-01 via Nuitee
Z
Zoe couple gb
10
Pros:

Very close to the shambles and central to everything.

Cons:

Improvement on the drinks selection.

2026-07-01 via Nuitee
L
Lesley extended_group gb
10
Great location, rooms were clean and comfortable
Pros:

Location, and style

Cons:

Nothing

2026-07-01 via Nuitee
M
Maguire solo_traveller gb
10
2026-07-01 via Nuitee
E
Elmar solo_traveller nl
8
Prima verblijf
Pros:

Rustig gelegen. Doordeweeks kan je vroeger ontbijten. Was erg handig aangezien ik vroeg met de trein richting Aberdeen ging.

Cons:

Geen kast voor kleding is handig als je lang verblijft. Een kluis om een tablet, telefoon of andere waardevolle spullen op te bergen is wel een goede aanvulling. Die ontbrak namelijk.

2026-06-30 via Nuitee
D
Dario solo_traveller ar
9
2026-06-30 via Nuitee
C
Chris couple gb
9
2026-06-29 via Nuitee
S
Sheila solo_traveller gb
4
Please Sir can I have more!
Pros:

Room was fair tidy and quiet.

Cons:

The TV did not work well it would come up sorry maintenance could get beeb 1,2 no 3 4 5. Manage to get other Sat channels for 30mins then it went back to BBC1,2.
Breakfast was £18 on booking or £15 on arrival at the hotel.
Variety is good you can have Continental or cooked breakfast. However good as that sounds the plate size to put your selection is no bigger than a tea plate although I'm sure you could go 2 x3 times and satisfy your hunger a entree plate would at least give a slight better feeling of value for what you pay.

2026-06-29 via Nuitee