PortoBay Flores

Hotels
Porto Bay Hotels & Resorts
9.6 (2045 reviews)
27 Rua das Flores , Porto , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Some rooms may need updates
Bathroom preferences vary

Categories

Cleanliness
9.69
The room was very clean, and the housekeeping was noted positively.
Service
9.86
Staff were friendly and helpful; excellent customer service is highlighted across multiple reviews.
Location
9.8
Multiple reviews emphasize excellent location, particularly for sightseeing.
Room Quality
9.35
Rooms mentioned as comfortable and modern, but some may need minor updates.
Amenities
9.18
Heated indoor pool and sauna appreciated; however, some personal preferences for the bathroom décor were expressed.
Value for Money
9.64
Rated highly for value, with guests expressing satisfaction in relation to the pricing.
Food and Beverage
9.49
Breakfast was highlighted as excellent with a variety of choices.
Overall Experience
9.76
A high overall experience with many positive sentiments expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 2045 reviews
Cleanliness: 9.69
Service: 9.86
Location: 9.8
Room Quality: 9.35
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.49
Overall Experience: 9.76
K
Karin extended_group at
10
Hervorragendes Innenstadthotel
Pros:

geschichtsträchtiges, top renoviertes Haus mit schönem Innhof/Garten, ausgezeichnetem Frühstück mitten in der Fußgängerzone

Cons:

Zufahrt / Parkmöglichkeit für Mietauto

2026-07-01 via Nuitee
K
Kathleen solo_traveller gb
10
Pros:

Friendliness and help of all the staff we encountered

Cons:

Nothing

2026-07-01 via Nuitee
N
Nigel extended_group gb
8
Great location and very friendly reception staff
Pros:

Location and intimate style

Cons:

Property was ‘dark’ by design and rooms somewhat small which took some getting used to . It was a little tired in places and breakfast area was a bit grubby in places. Overall we had a good stay

2026-07-01 via Nuitee
D
David couple gb
10
2026-06-30 via Nuitee
D
Daphna couple il
10
2026-06-29 via Nuitee
T
Thaer couple jo
8
2026-06-28 via Nuitee
F
François couple ca
10
Pros:

Emplacement parfait! Impeccablement propre. Personnel avenant

2026-06-27 via Nuitee
R
Ruanne couple us
10
Amazing hotel and location!
Pros:

Everything!! Accommodations, location, staff. What a beautiful hotel. I would stay again and the history is awesome. I believe the building dates back to 1500's but there is a new hotel in the back. Great shops and restaurants right out the front door!

2026-06-27 via Nuitee
L
loobyBucks Couples
10
Great location
Pros:

Situated on the shopping street R. das Flores, plenty of bars and restaurants close by. Perfect location for station, river, markets, shops and historical buildings.
We had a room on floor 1 it had a nice private outside area with a couple of chairs. The room was spacious and clean.
We didn’t eat in the hotel as plenty of nice places for breakfast very close to the hotel.

2026-06-25 via Tripadvisor
M
Moira couple gb
9
Our stay was prefect
Pros:

Good location in the centre of Porto with easy access to all major sights and the train and Metro stations. Our room was upgraded to a higher floor and to the rear giving us a beautiful view and avoiding any noise from the street. Excellent buffet breakfast served by friendly staff

2026-06-25 via Nuitee
K
Karen extended_group gb
10
Pros:

great location! Great hotel!

2026-06-25 via Nuitee
E
eddie couple ie
9
2026-06-24 via Nuitee
R
Raymond solo_traveller fr
9
Super nous reviendrons
Pros:

L’emplacement central la qualité du service le restaurant super

Cons:

Il manque une table à repasser et un fer a repasser dans les chambres

2026-06-24 via Nuitee
L
LoveTravel801493 Couples
8
Pleasant stay in Porto!
Pros:

Everything was lovely. We would have given 5 stars overall, but the carpets leading to the guest rooms were very dirty. Other than that, rooms were lovely, staff was friendly and helpful, and we thoroughly enjoyed our stay.

2026-06-23 via Tripadvisor
H
Helmet46 NONE Croydon, Greater London, England
10
Excellent Hotel
Pros:

What a superb hotel in a fabulous position in Porto. I would thoroughly recommend. From the reception staff to waiting and bar staff nothing was too much trouble. Rooms were clean and tidy, facilities were excellent and service in point. The breakfast was fabulous and an à la carte option as well as the buffet makes a difference.

2026-06-23 via Tripadvisor
R
Rudi12345 NONE Hampshire, England
10
A first class holiday
Pros:

Porto Bay Flores was an excellent place to stay during our first trip to Porto. All the places to see were within easy reach, even by foot. We were not reliant on public transport. The staff were all very helpful and friendly and made us feel at home immediately. Our room was very well equipped and of a good size overlooking the central courtyard. We could not have wished for a better breakfast. We had one dinner at the Bistro which was good, although the Porto Bay Teatro Bistro was even better. We would very gladly return to the Flores in the future. Highly recommended.

2026-06-21 via Tripadvisor
Y
Yoram couple il
8
מאכזב
Pros:

מיקום מרכזי, ניקיון,ארוחת בוקר טובה.

Cons:

צוות קר ולא שירותי. מחיר יקר לתמורה שהתקבלה.

2026-06-21 via Nuitee
6
612arminab Family
10
Perfect hotel, perfect location, perfection all around
Pros:

Such a wonderful hotel all around. The staff was top notch, super friendly and attentive. The hotel was beautiful, with tons of charm while still being completely well maintained and nicely renovated. We had breakfast which offered tons of options and everything was delicious. The location was also top notch. Right in the middle of town, central to everything. I have absolutely no complaints about this one of a kind hotel. Loved everything

2026-06-20 via Tripadvisor
R
romseymike Couples Southampton, Hampshire, England
10
A haven in the middle of Porto
Pros:

Excellent location , the room was very well designed and comfortable with well equipped bathroom. All staff we encountered were friendly and helpful. Bar is a nice area. Both drivers for airport transfers showed same high standard of service as hotel staff.

2026-06-19 via Tripadvisor
R
rosieh348 Couples West Windsor Township, New Jersey
8
Nice place
Pros:

Had a lovely stay at Portobay Flores. We had the suite with a balcony and it was very comfortable and clean. The people at Portobay were very competent and made our stay pleasant. We also had a relaxing dinner in the bar/lobby aresa and the food and drinks were very good. Thank you. The only thing that was disappointing was the day we checked in we told them it was our actual anniversary, and nothing was done...just a note with one of those tiny bottles of port on the coffee table. That is why 4 stars.

2026-06-17 via Tripadvisor