PortoBay Flores

4 night stay was excellent, thank you Porto Bay Flores, great location, loved happy hour in the bar/lounge

Nous avons passé un excellent séjour dans cet hôtel idéalement situé au cœur du centre historique de Porto. La localisation est tout simplement parfaite : tout se fait à pied, que ce soit pour rejoindre les quais du Douro ou pour explorer les incontournables situés en hauteur, comme la Tour des Clercs, la librairie Lello ou encore la cathédrale.
Le service client est irréprochable, avec une équipe attentive et chaleureuse, ce qui rend le séjour encore plus agréable.
Nous avons également apprécié le petit espace spa, avec sa piscine intérieure, parfait pour se détendre après une journée de découverte de la ville.
Le petit déjeuner pris dans le jardin intérieur était un vrai moment de plaisir, dans un cadre calme et charmant.
Une très belle adresse que nous recommandons sans hésitation.

Location was easy to get everywhere hotel staff very friendly and helpful. Food was excellent and service excellent

Beautiful hotel in a great location in a historic building in the heart of Porto. The staff was friendly and efficient and the room and common spaces were exceptional. The hotel has the feel of a museum, mixing features of its historic structure with modern, elegant finishes.

PortoBay Flores is an exceptional hotel. The staff were very helpful. The atmosphere was lovely and the breakfast buffet was phenomenal !

Room had a small private patio that opened onto a beautiful, peaceful interior courtyard. A place of peace and tranquility away from the crowds on the street.

Great location and amenities

We are great fans of Porto Bay Hotels so picking Flores for a short break was an easy decision.
Many buildings in Porto consist of a Preserved original façade with a modern development grafted onto the back. Porto Bay Flores is one such and has been particularly well done. The mix of old and new is quirky, some old parts have a Dungeon feel with iron bars to the windows and a dark “tunnel of doom” linking to the new extension which is unashamedly modern, classy and comfortable. The entrance is off a street with traffic restrictions but official taxis can stop right outside, walking to the river less than ten minutes.

Reception was friendly and efficient and they arrange dinner for us at a sister hotel, billing including our Porto Bay discounts was seamless, we just charged the bill to our Flores room number.

Close to the entrance is a small lounge area and the Bistro restaurant where we had a lunch and a couple of evening meals, all very good both food and service.
Breakfast is in a larger room on the next floor, plenty of choice both hot and cold, thankfully for a European hotel the hot food and the tea were actually HOT. They also have an A la Carte menu to complement the buffet which my wife sampled and pronounced excellent.
The outside courtyard garden is lovely peaceful and quiet and just a few steps from the bar.
Facilities are impressive for a relatively small hotel with Gym, Small Pool, Saunas etc.
Our room 605 was Spacious and comfortable, higher floors are recommended to take advantage of the views over the city.

Just one day the morning housekeeping was not done so we had damp towels for getting ready to go out for the evening. On return however everything was cleaned and refreshed so we were happy enough.

Porto is a hilly city with steep streets and steep steps. Sensible shoes are advisable. Rive trips are easily available and at 20 Euros for the fifty minute “Six Bridges” circuit excellent value.
We did not have much sunshine on our visit but enough to see how attractive and interesting the city is.

Porto makes an excellent city break and Porto bay Flores is a well-positioned hotel, close to all the main sights.
Highly recommended.

Excellent location for exploring Porto and accessing the many restaurants located in pedestrianised Flores street.
Staff are really friendly,helpful and professional.
The room we had on 8th floor had stunning views of the city looking across to the Cathedral. Room facilities were good with powerful shower. Big plus was room set at rear of hotel and so quiet which a bonus when Porto fans were celebrating one evening after winning the league.
Only downside was breakfast was definitely a step down from previous experiences in other Porto Bay venues like Cliff Bay Madeira both in terms of its ambience and quality of the food and its presentation both in its buffet area and cooked breakfasts available from the menu. They have a Michelin rating for the accommodation but the food is nowhere near the 5 star level it’s rated at.
This apparently is due to limitations of the building and its kitchen when I queried it but that aspect needs to be addressed as the chasm between Cliff Bay and this location is large on this aspect and reflects on the Porto Bay reputation and marketing for quality.
However the staff we came across daily make up for some this shortfall but it needs attention.

Excellent location, beautiful place and wonderful room

Propreté gentillesse professionnalisme respect élégance