PortoBay Flores

Hotels
Porto Bay Hotels & Resorts
9.6 (2054 reviews)
27 Rua das Flores , Porto , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Some rooms may need updates
Bathroom preferences vary

Categories

Cleanliness
9.69
The room was very clean, and the housekeeping was noted positively.
Service
9.86
Staff were friendly and helpful; excellent customer service is highlighted across multiple reviews.
Location
9.8
Multiple reviews emphasize excellent location, particularly for sightseeing.
Room Quality
9.35
Rooms mentioned as comfortable and modern, but some may need minor updates.
Amenities
9.18
Heated indoor pool and sauna appreciated; however, some personal preferences for the bathroom décor were expressed.
Value for Money
9.64
Rated highly for value, with guests expressing satisfaction in relation to the pricing.
Food and Beverage
9.49
Breakfast was highlighted as excellent with a variety of choices.
Overall Experience
9.76
A high overall experience with many positive sentiments expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 2054 reviews
Cleanliness: 9.69
Service: 9.86
Location: 9.8
Room Quality: 9.35
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.49
Overall Experience: 9.76
V
valerie solo_traveller us
10
This hotel is a MUST! Perfect location for so much
Pros:

The location was amazing for exploring Lisbon. The room was beautiful, the pool area was relaxing and the staff was extremely helpful and friendly. The building that breakfast is in is absolutely breathtaking. We couldn't believe it when we walked in and saw what it looked like and the outdoor Courtyard for breakfast just added to it

Cons:

Being dropped off the street below and having to bring our luggage up the streets with the cobblestones, however, we appreciates no vehicles on the street that the hotel is on

2026-07-24 via Nuitee
A
Andrea und Paulo couple de
8
Toller Aufenthalt
Pros:

Tolle Lage!
Bequeme Betten!
Modern eingerichtet!
Tolles Frühstück!!
Besonders „Andrea“ 🫶

2026-07-24 via Nuitee
N
Neil and Janet couple au
10
Our expectations were far exceeded and this stay was a highlight.
Pros:

We loved everything! The location, staff, amazing room, products in bathroom, spa, delicious meals. We didn't want to leave. The staff made our stay so lovely and the hotel is gorgeous, and it smells gorgeous from the minute you walk inside.

Cons:

Nothing!

2026-07-24 via Nuitee
M
Marie solo_traveller de
9
2026-07-22 via Nuitee
B
Baransi solo_traveller il
10
Pros:

הכל

Cons:

לא מגיע מוניות למלון

2026-07-20 via Nuitee
S
Sabine solo_traveller de
10
2026-07-20 via Nuitee
M
Matteo couple ae
10
2026-07-20 via Nuitee
D
Daria solo_traveller us
10
2026-07-18 via Nuitee
F
Frankro couple it
9
Pros:

Posizione super centrale in una via di passeggio, shopping e innumerevoli ristoranti. Colazione fantastica con molta scelta e servizio al tavolo curato. Reception super collaborativa.

Cons:

Per la categoria dell'albergo aggiungerei il bidet nel bagno.

2026-07-18 via Nuitee
S
Suki solo_traveller au
10
Amazing hotel in Porto
Pros:

Location and luxury of this hotel. Perfect for exploring Porto. We had a superior room and it was in the original part of the hotel. Fantastic breakfast and we could eat in the garden area. All amazing and highly recommend.

Cons:

All was good

2026-07-17 via Nuitee
L
lise solo_traveller no
10
2026-07-17 via Nuitee
P
pamela couple us
8
2026-07-14 via Nuitee
P
Pascal solo_traveller ch
10
Pros:

Emplacement, accessibilité, service, nourriture

2026-07-14 via Nuitee
K
Keith couple gb
6
Apart from the room we had a nice time and it didn’t spoil our trip but if we returned we would ensure we don’t get room
Pros:

The staff, the location and the services provided were very good

Cons:

Our room was not great even though the hotel upgraded us with a balcony which we appreciated but the room was disappointing.
It was ling and narrow and quite dangerous if you got up in the night so we had to leave a light on. The toilet had no sink so you had to go into another room for cleanliness. We happened to see our neighbours room which had much better configuration so we were probably dealt a bad set of cards!

2026-07-13 via Nuitee
A
Andrew solo_traveller gb
10
Perfect location for exploring and a beautifully restored historic building
Pros:

Perfect location for exploring and a beautifully restored historic building

2026-07-13 via Nuitee
M
Mark extended_group gb
10
Luxury hotel, centrally located
Pros:

A simply stunning hotel, recently renovated from a ruinous building with all of its history preserved. The location was perfect, the beds super-comfortable and the breakfasts just what was needed ahead of days spent exploring.

Will definitely be back…

Cons:

Nothing. It was genuinely perfect!

2026-07-13 via Nuitee
P
pamela couple us
8
2026-07-11 via Nuitee
L
Lars couple ch
9
2026-07-09 via Nuitee
P
Patricia couple br
9
2026-07-07 via Nuitee
K
Kathleen solo_traveller gb
10
Pros:

Friendliness and help of all the staff we encountered

Cons:

Nothing

2026-07-01 via Nuitee