PortoBay Flores

Hotels
•
Porto Bay Hotels & Resorts
9.6 (2099 reviews)
27 Rua das Flores , Porto , PT
+351 22 004 7000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Some rooms may need updates
Bathroom preferences vary

Categories

Cleanliness
9.69
The room was very clean, and the housekeeping was noted positively.
Service
9.86
Staff were friendly and helpful; excellent customer service is highlighted across multiple reviews.
Location
9.8
Multiple reviews emphasize excellent location, particularly for sightseeing.
Room Quality
9.35
Rooms mentioned as comfortable and modern, but some may need minor updates.
Amenities
9.18
Heated indoor pool and sauna appreciated; however, some personal preferences for the bathroom décor were expressed.
Value for Money
9.64
Rated highly for value, with guests expressing satisfaction in relation to the pricing.
Food and Beverage
9.49
Breakfast was highlighted as excellent with a variety of choices.
Overall Experience
9.76
A high overall experience with many positive sentiments expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2099 reviews
Cleanliness: 9.69
Service: 9.86
Location: 9.8
Room Quality: 9.35
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.49
Overall Experience: 9.76
S
Samantha • couple • gb
10
A fabulous city break location with a touch of luxury
Pros:

Great location and a lovely large and quiet room. The hotel has character, the attention to detail, food and drink were all fabulous

Cons:

Nothing

2026-09-19 • via Nuitee
A
Aliette • couple • fr
8
Pros:

Beau bâtiment ancien et restauration soignée (parties communes), partie contemporaine (chambres) en harmonie. Chambre confortable et propre. Espace Bel espace piscine-spa. Bon petit déjeuner dans une salle magnifique ou dans un joli patio. Personnel aimable. Beau petit restaurant avec très bonne cuisine et serveurs souriants et serviables.

Cons:

Détails techniques ou fonctionnels visibles et panneaux indicatifs inadéquats ; Le cadre manque peut-être un peu de chaleur. Pas d'espace/service bar spécifique (mais entrée-lounge-restaurant), salle bibliothèque pas assez mise en valeur, utilisation du patio peu optimisé (seulement petit-déjeuner) : c'est dommage, particulièrement pour un séjour long (1 semaine). Nous aurions aimé profité davantage de l'hôtel.

2026-09-18 • via Nuitee
L
Leonardo • couple • br
9
Hotel excelente, exceto chegar com bagagens pois só entra táxi credenciado e o carro não para na porta do hotel. E não f
Pros:

Gostamos de tudo.

Cons:

Não tem como chegar de carro para deixar as bagagens. Isso é o pior ponto do hotel.

2026-09-17 • via Nuitee
M
Marina • extended_group • br
10
2026-09-16 • via Nuitee
R
Rene • couple • us
10
Hotel lindo e com localização excelente!
Pros:

Foi nossa primeira vez em Porto e não tenho dúvidas que a escolha pelo Porto Bay foi mega acertada. Localização excelente, fizemos praticamente tudo à pé, várias lojas e restaurantes na rua do hotel, que é super movimentada. A faixada do hotel é linda e o prédio parece ser histórico, bem lindo. Quando chegamos lá, tivemos a ótima notícia de que ganhamos um upgrade de quarto e ficamos muito felizes. O café da manhã é sensacional. Foi tudo maravilhoso!

2026-09-16 • via Nuitee
A
Alana • couple • au
8
2026-09-14 • via Nuitee
M
MELONIE • couple • za
10
Perfect Porto city break with superstar staff!
2026-09-14 • via Nuitee
M
MELONIE • couple • za
9
Perfect Porto hospitality personified
2026-09-14 • via Nuitee
G
Graham • couple • gb
9
2026-09-14 • via Nuitee
N
Natasha • couple • au
9
Great Porto location and beautiful hotel
Pros:

Location and design of the hotel. It’s central and beautiful!

Cons:

Beds were a little hard :(

2026-09-14 • via Nuitee
G
Gerardo • couple • ca
9
2026-09-13 • via Nuitee
A
Andrea • solo_traveller • gb
5
Great location, but poor value for money
Pros:

Location

Cons:

Despite location, overall poor value for money.
Especially when compared to other 4 and 5 star accommodation stayed in Aveiro and Lisbon during same trip.

2026-09-13 • via Nuitee
L
lucy • family_with_children • gb
10
Well located Porto hotel
Pros:

Excellent location, clean room, nice bar area.

2026-09-09 • via Nuitee
C
Christina • family_with_children • gb
6
Not good enough, less than my expectations
Pros:

It was central

Cons:

The second bedroom was not what we paid for, a smaller junior suite ( I paid for two doubles) with less furniture. No chair or small table like our main bedroom.

2026-09-08 • via Nuitee
D
Daan • couple • nl
10
2026-09-07 • via Nuitee
R
Rosemere • couple • br
10
Excelente experiência
Pros:

Localização

Cons:

Gostamos de tudo

2026-09-06 • via Nuitee
L
LAURA • solo_traveller • es
9
2026-09-05 • via Nuitee
T
Tony • extended_group • au
8
Excellent stay in Porto
Pros:

Staff were excellent. Hotel location excellent. Room was very hood

2026-09-01 • via Nuitee
C
CvanC. • couple • gb
10
Excellent!
Pros:

Beautiful hotel. Professional staff. Clean and very accommodating.

Cons:

Coffee is well below standard.

2026-08-31 • via Nuitee
S
soniadA7926QK • Couples
10
Wonderful stay at PortoBay Flores
Pros:

We had a fantastic stay at PortoBay Flores. It’s a beautiful hotel in a perfect location for exploring Porto, with so much within easy walking distance.

The staff were excellent throughout our stay — genuinely friendly and extremely helpful. They gave us some great restaurant recommendations and arranged reservations for us, which we really appreciated.

We were visiting for my birthday and came back to our room to find a lovely birthday cake waiting for me. It was such a thoughtful and unexpected touch and made the stay feel very special.

Our room was lovely and comfortable, and the hotel has a relaxed, elegant feel despite being right in the heart of the city.

A beautiful hotel, brilliant location and, most importantly, wonderful staff. We would definitely stay at PortoBay Flores again.

2026-08-29 • via Tripadvisor