PortoBay Flores

Hotels
•
Porto Bay Hotels & Resorts
9.4 (2000 reviews)
27 Rua das Flores , Porto , PT
+351 22 004 7000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Very attentive and friendly staff
Beautiful historic property and décor
Large, comfortable rooms with good views/balconies
Outstanding breakfast and strong F&B offerings
Nice spa/pool and attractive public areas
Cons:
Perceived high price / poor value for money for some guests
Housekeeping/turn-down service inconsistent
Minor room issues (some beds firm, dark corridor, occasional room size mix-up)
Limited car drop-off/access for guests with luggage
Patio/bar/library areas underutilized

Categories

Cleanliness
8.2
Some guests noted housekeeping could be better (no evening return/turn-down, light bathroom cleaning); rooms generally clean but this was a recurrent minor complaint.
Service
9.9
Staff repeatedly described as excellent, courteous and helpful; multiple mentions of attentive service and upgrades.
Location
9.9
Consistently praised as superb/central with easy walking access to shops and restaurants — a major highlight for many guests.
Room Quality
9.5
Rooms described as large, quiet, modern and comfortable with lovely balconies; minor issues reported (some beds a little firm, a dark corridor, one guest's second bedroom smaller than expected).
Amenities
9.4
Good spa/pool area and attractive public spaces; excellent breakfast facilities, though some guests noted limited bar/lounge activation and underused patio/library areas.
Value for Money
8.8
Several guests felt the hotel was expensive for the level of service received and compared unfavourably on value to other 4–5 star properties.
Food and Beverage
9.6
Breakfast repeatedly praised as sensational; food and drink described as fabulous by multiple reviewers, with only isolated criticism (e.g., coffee quality).
Overall Experience
9.9
Overall highly positive stays with many guests saying the hotel made them feel special; frequent comments of 'wonderful', 'fabulous' and 'everything was great'.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Accommodation
PortoBay Flores offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can unwind in the indoor pool and sauna or enjoy room service for a truly relaxing stay.

Convenient Location
Situated in the vibrant União de Freguesias do Centro district, this hotel is near popular attractions like Clerigos Tower and Palacio da Bolsa. With the airport just 17 km away, exploring Porto is a breeze from PortoBay Flores.

Exceptional Services
From the 24-hour multilingual front desk to the delicious buffet breakfast, guests are well taken care of at PortoBay Flores. Whether you need assistance or recommendations, the dedicated staff is always ready to assist you.

Book your stay at PortoBay Flores now for a memorable Porto experience!

Important information:

When booking half board, please note that drinks are not included.

The hotel is located on a pedestrian street.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 2000 reviews
Cleanliness: 8.2
Service: 9.9
Location: 9.9
Room Quality: 9.5
Amenities: 9.4
Value for Money: 8.8
Food and Beverage: 9.6
Overall Experience: 9.9
L
Lambrou • couple • cy
10
Pros:

Excellent Hotel premises. Excellent friendly Personnel.

Cons:

All was great

2026-11-05 • via Nuitee
D
Diana • couple • us
10
2026-11-05 • via Nuitee
L
Laura Clara • couple • br
10
2026-11-02 • via Nuitee
貴子 • couple • jp
10
大変満足
Pros:

朝食がおいしかった．フロントのスタッフが親切だった．

Cons:

夕食のレストランのサービスが遅かった．

2026-11-01 • via Nuitee
E
Ellen • couple • us
8
Lovely lovely hotel but overpriced for 5 star rating
Pros:

Wonderful location. Beautiful property. Kind staff.

Cons:

Very expensive for not exceptional service. 5 star hotels usually return to rooms in evening, clean bathroom lightly, turn down beds. Felt like housekeeping could have done better job.

2026-10-31 • via Nuitee
H
Hazel • couple • gb
10
2026-10-30 • via Nuitee
P
Paul • couple • gb
10
Don’t scroll to get a cheaper option this hotel has it all
Pros:

Great location superb size rooms with a excellent balcony looking over the city

Cons:

Staff were awesome nothing too much trouble great food along with the location right where you wanted to be

2026-10-29 • via Nuitee
T
TOMER • couple • il
10
2026-10-27 • via Nuitee
W
Wilton • couple • br
10
A estadia deixou um gostinho de quero mais.
Pros:

O serviço do Portobay Flores encanta. A equipe é excelente. As acomodações fantásticas. A localização é perfeita. Não tem como não se sentir especial no hotel.

2026-10-26 • via Nuitee
M
Michele • couple • us
10
2026-10-24 • via Nuitee
C
Christine • couple • br
10
2026-10-20 • via Nuitee
Z
Zoé • family_with_children • ch
10
Pros:

Magnifique hotel
Très bien placé
Personnel aux petits soins
Magnifique petit déjeuner

2026-10-18 • via Nuitee
P
Patrick • couple • de
10
Pros:

Everything

Cons:

--

2026-10-14 • via Nuitee
S
sandra • couple • gb
9
Comfortable hotel great location
Pros:

Location

Cons:

Nothing

2026-10-12 • via Nuitee
D
Drew • couple • us
7
Enjoyed our stay
Pros:

Very pretty and modern hotel. Great breakfast. Staff very courteous and helpful.

Cons:

The dark hall to the rooms

2026-10-11 • via Nuitee
B
Brooke • couple • gb
8
2026-10-07 • via Nuitee
S
Samantha • couple • gb
10
A fabulous city break location with a touch of luxury
Pros:

Great location and a lovely large and quiet room. The hotel has character, the attention to detail, food and drink were all fabulous

Cons:

Nothing

2026-09-19 • via Nuitee
A
Aliette • couple • fr
8
Pros:

Beau bâtiment ancien et restauration soignée (parties communes), partie contemporaine (chambres) en harmonie. Chambre confortable et propre. Espace Bel espace piscine-spa. Bon petit déjeuner dans une salle magnifique ou dans un joli patio. Personnel aimable. Beau petit restaurant avec très bonne cuisine et serveurs souriants et serviables.

Cons:

Détails techniques ou fonctionnels visibles et panneaux indicatifs inadéquats ; Le cadre manque peut-être un peu de chaleur. Pas d'espace/service bar spécifique (mais entrée-lounge-restaurant), salle bibliothèque pas assez mise en valeur, utilisation du patio peu optimisé (seulement petit-déjeuner) : c'est dommage, particulièrement pour un séjour long (1 semaine). Nous aurions aimé profité davantage de l'hôtel.

2026-09-18 • via Nuitee
L
Leonardo • couple • br
9
Hotel excelente, exceto chegar com bagagens pois só entra táxi credenciado e o carro não para na porta do hotel. E não f
Pros:

Gostamos de tudo.

Cons:

Não tem como chegar de carro para deixar as bagagens. Isso é o pior ponto do hotel.

2026-09-17 • via Nuitee
M
Marina • extended_group • br
10
2026-09-16 • via Nuitee