Fivitel Hoi An Hotel

Hotels
8.6 (1098 reviews)
Âu Cơ , Hoi An , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Amazing staff
Comfortable rooms
Good service
Cons:
Construction noise
Limited amenities
Poor breakfast quality

Categories

Cleanliness
8.42
Rooms were lovely and comfortable, but construction work might affect overall perception.
Service
9.23
Staff were amazing and so helpful, consistently positive remarks about service.
Location
8.23
Location is good, but building work nearby was mentioned negatively.
Room Quality
8.73
Rooms were big and bright, with comfortable furnishings.
Amenities
8.53
Infinity pool mentioned as wonderful, but some amenities were lacking.
Value for Money
8.82
Hotel is good value for money based on the overall comfort and service provided.
Food and Beverage
8.02
Breakfast had mixed reviews, with some items described as poor.
Overall Experience
8.82
Overall experience was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:32

Property Description

Luxurious Beachfront Stay
Located in Hoi An, Fivitel Hoi An Hotel offers a 4-star experience with free bikes, a refreshing outdoor pool, and a modern fitness center. Indulge in the lush garden, relax on the terrace, or unwind at the chic bar.

Elegant Rooms and Culinary Delights
Each guest room is elegantly furnished and equipped with modern amenities. Enjoy a variety of dining options including American, Vietnamese, and local cuisine at the on-site restaurant. Special dietary needs can be accommodated upon request.

Convenience and Leisure Combined
Benefit from 24-hour service, airport transfers, and free WiFi. Explore the area on wheels with available car hire, or opt for a leisurely bike ride. For business needs, utilize the business center, or simply unwind at the snack bar.

Experience the epitome of beachfront luxury at Fivitel Hoi An Hotel. Book your stay now for an unforgettable retreat by the sea.

Important information:

The property offers free schedule shuttle bus from/to Hoi An Town and An Bang beach to all in-house guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1098 reviews
Cleanliness: 8.42
Service: 9.23
Location: 8.23
Room Quality: 8.73
Amenities: 8.53
Value for Money: 8.82
Food and Beverage: 8.02
Overall Experience: 8.82
D
DUC HUNG family_with_children vn
10
Sạch đẹp nhiệt tình
Pros:

Rất tốt

Cons:

Ko có gì

2026-05-23 via Nuitee
A
Amandine solo_traveller fr
8
Pros:

Salle de bain propre et de taille confortable. Bonne literie. Service de navette très pratique.

Cons:

La piscine n'était pas entretenue, trop petite (photos non conformes), le service de bar était constamment fermé, c'est dommage !

2026-05-13 via Nuitee
G
Giulshat extended_group ru
8
Хороший отель для нескольких ночей
Pros:

Хороший отель на несколько ночей. Персонал очень вежливый и внимательный. Номер чистый, ежедневная уборка, хорошие завтраки, классный бассейн на крыше, бесплатные рейсы в старый город. Бесплатный массаж - приятный комплимент при заселении. Спасибо всему персоналу! Рекомендую отель для нескольких ночей.

Cons:

Все понравилось

2026-05-12 via Nuitee
E
Ekaterina couple ru
10
Pros:

Хороший светлый номер с частичным видом на море, небольшой но чистый и красивый Инфинити бассейн. Хорошие завтраки

2026-05-10 via Nuitee
M
Maria couple es
9
Súper recomendable para descansar unos días por Hoi an
Pros:

El desayuno bufet, lo mejor sin duda y la amabilidad y disponibilidad del personal. Leí muchas opiniones de gente quejandose en google maps, por la limpieza (a mi me han hecho la cama todos los días y cambiado las toallas). Las bicicletas te las prestan… la piscina de 10. Vamos, para pasar unos días de desconexión y relax

Cons:

Me gustó todo

2026-05-06 via Nuitee
C
Christine solo_traveller fr
10
Pros:

Personne très agréable très polis les chambres sont très propres l emplacement est très calme avec la plage a proximité
Un buffet très correcte et complet je recommande

Cons:

La piscine!! Est bien mais c est assez etroit voir très étroit pour se reposer .. juste 4 transat
Mais c est le Vietnam !

2026-05-04 via Nuitee
P
Powell solo_traveller nz
5
Pros:

The pool on the roof, the room was spacious

Cons:

The floors were filthy, the tiles were so dirty everywhere, in the shower, in the corridors, in the lifts, actually gross. Perhaps invest in a buffer or something. The place felt very dirty. The breakfast as the worst I had in Vietnam. There was alot of it but really not good. Your staff were lovely, including kitchen staff.
Your free trip into town was inadequate, first trip at 1030am (very late start) and last trip back at 6pm so you couldn't eat in town. There is very few time slots to go into town and the times are not usable for sightseeing and meals out so you are constantly paying out for taxis

2026-05-04 via Nuitee
S
Sylwester solo_traveller gb
6
Pros:

Beach is pretty close

Cons:

Breakfast wasn't great and the restaurant food and cocktails weren't tasty. It's quite far from the centre but there is a shuttle bus.

2026-05-03 via Nuitee
T
Thuong family_with_children vn
7
2026-05-03 via Nuitee
S
Schneider couple fr
10
2026-05-03 via Nuitee
M
Mickaël solo_traveller fr
5
Très déçu
Pros:

Le personnel est le point positif de cet établissement la réception, le portier et les femmes de ménage tout le monde est sympathique. Je n'ai rien à dire sur les équipements ça me convient.

Cons:

Le point négatif c'est le bruit, l' ascenseur est très bruyant, les voisins qui déplacent les meubles vous entendez tout ce qui nous a pousser à changer d'établissement. Seconde fois que nous venons à cet endroit, nous ne reviendrons plus. Autre point que je trouve très inquiétant c'est l'état des soudures des gardes corps des balcons pour moi c'est à refaire.

2026-04-29 via Nuitee
D
DEBBIE solo_traveller gb
9
March 3026
Pros:

Friendly staff, good location

Cons:

Pool area too small

2026-04-29 via Nuitee
T
Tinholt couple nz
8
Pros:

Staff were AMAZING they went above and beyond to make our honeymoon memorable!!

2026-04-24 via Nuitee
J
Justin couple fr
10
Super 👍
Pros:

Un personnel super agréable et accueillant. Les chambres sont grande et propres. La piscine en rooftop est agréable.

Cons:

Un peu loin du centre si vous le louez pas de scooter. Mais la mer est juste à côté et vous trouverez un super beach club à même pas 5min en voiture.

2026-04-20 via Nuitee
C
Chester family_with_children gb
6
Pros:

Beds were the best in Vietnam, huge choice for breakfast. Staff were very good.

Cons:

The location wasn’t great, you’ll need a taxi or scooter to get anywhere interesting. The picture of the swimming pool was misleading as there’s no palm trees or buildings in front of the hotel.

2026-04-20 via Nuitee
S
Sarah family_with_children au
7
Pros:

Good location, quiet street with plenty of food options. Buffet breakfast was nice. Staff were friendly and provided good advice on things to do and see.

2026-04-18 via Nuitee
L
Larry and Mel solo_traveller us
10
An Bang hotel
Pros:

A terrific find just off the beach. Google maps shows a property in front. No longer there and now an open lot. Breakfast is huge and varied. Shuttle into town and An Bang beach throughout the day. All top notch. Highly recommend

Cons:

Depending on which room you select there is construction going on behind the property. Ocean front rooms have no issues.

2026-04-17 via Nuitee
U
Ulrike solo_traveller de
8
Pros:

Nettes, ruhiges Hotel in Meeresnähe mit freundlichem und hilfsbereitem Personal. Praktischer Shuttle-Service zur Stadt.

2026-04-17 via Nuitee
P
pejman family_with_children au
7
2026-04-15 via Nuitee
L
Lena couple de
8
2026-04-15 via Nuitee