Fivitel Hoi An Hotel

Hotels
8.6 (1122 reviews)
Âu Cơ , Hoi An , VN
+84 235 6254 545

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Amazing staff
Comfortable rooms
Good service
Cons:
Construction noise
Limited amenities
Poor breakfast quality

Categories

Cleanliness
8.42
Rooms were lovely and comfortable, but construction work might affect overall perception.
Service
9.23
Staff were amazing and so helpful, consistently positive remarks about service.
Location
8.23
Location is good, but building work nearby was mentioned negatively.
Room Quality
8.73
Rooms were big and bright, with comfortable furnishings.
Amenities
8.53
Infinity pool mentioned as wonderful, but some amenities were lacking.
Value for Money
8.82
Hotel is good value for money based on the overall comfort and service provided.
Food and Beverage
8.02
Breakfast had mixed reviews, with some items described as poor.
Overall Experience
8.82
Overall experience was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:32

Property Description

Luxurious Beachfront Stay
Located in Hoi An, Fivitel Hoi An Hotel offers a 4-star experience with free bikes, a refreshing outdoor pool, and a modern fitness center. Indulge in the lush garden, relax on the terrace, or unwind at the chic bar.

Elegant Rooms and Culinary Delights
Each guest room is elegantly furnished and equipped with modern amenities. Enjoy a variety of dining options including American, Vietnamese, and local cuisine at the on-site restaurant. Special dietary needs can be accommodated upon request.

Convenience and Leisure Combined
Benefit from 24-hour service, airport transfers, and free WiFi. Explore the area on wheels with available car hire, or opt for a leisurely bike ride. For business needs, utilize the business center, or simply unwind at the snack bar.

Experience the epitome of beachfront luxury at Fivitel Hoi An Hotel. Book your stay now for an unforgettable retreat by the sea.

Important information:

The property offers free schedule shuttle bus from/to Hoi An Town and An Bang beach to all in-house guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Location

Guest Reviews

8.6
Based on 1122 reviews
Cleanliness: 8.42
Service: 9.23
Location: 8.23
Room Quality: 8.73
Amenities: 8.53
Value for Money: 8.82
Food and Beverage: 8.02
Overall Experience: 8.82
I
Isabella Fyn • solo_traveller • au
8
2026-09-16 • via Nuitee
N
NGUYEN PHAM • family_with_children • vn
8
Pros:

Phòng đẹp nhưng diện tích nhỏ.

Cons:

Trước mặt ks, bờ biển đang được quay tôn để xây dựng nên muốn tắm biển phải đi xa hơn.
Xe đạp hơi cũ.

2026-09-03 • via Nuitee
A
Agne Z • solo_traveller • it
7
2026-09-01 • via Nuitee
C
CHRISTOPHE • extended_group • fr
3
Sans intérêt
Pros:

Rien

Cons:

Emplacement, petit déjeuner, hôtel usine

2026-09-01 • via Nuitee
D
Do • solo_traveller • vn
8
Nên trải nghiệm
Pros:

Vị trí tốt, đỗ xe thoải mái, phòng rộng, sạch sẽ

Cons:

Giấy vệ sinh chưa tốt

2026-09-01 • via Nuitee
H
Huy Hùng • family_with_children • vn
8
2026-09-01 • via Nuitee
V
Verena • extended_group • nl
4
Waardeloos
Pros:

Het bed en dat we konden slapen

Cons:

Ligging, uitzicht wat niet klopte met de werkelijkheid, waardeloos zwembad en bar en ontbijt met uitzicht op een bouwval en vuilnisstort

2026-08-31 • via Nuitee
K
Kamil • family_with_children • pl
9
2026-08-31 • via Nuitee
M
Maike • solo_traveller • de
4
Cons:

Das Hotel entspricht leider nicht den Fotos auf Booking. Von außen sieht das Gebäude sehr heruntergekommen aus. Die Frühstücksauswahl war groß aber zu 95% asiatisches Angebot. Das Personal an der Rezeption war nur teilweise freundlich. Sie waren schnell genervt, zum Beispiel wenn man den Shuttle in die Stadt in Anspruch genommen hat. Direkt am Strand sind viele Bagger, keine schöne Sicht und viel Lärm.
Betten sehr unbequem, Einrichtung sehr in die Jahre gekommen.

2026-08-24 • via Nuitee
N
NOBLET • solo_traveller • vn
9
Pros:

Grand établissement très professionnel. Piscine rooftop à débordement vue sur la mer, centre de massage. Chambres spacieuses et impeccables.
Petit déjeuner en buffet à volonté.

Cons:

Le restaurant est un peu cher pour ce qu'il propose.

2026-08-10 • via Nuitee
H
Huong • family_with_children • vn
10
Highly recommended!
Pros:

We had a wonderful 3-night stay at Fivitel Hoi An, and our whole family absolutely loved it!

The hotel is very clean, and our room was spacious, comfortable, and had a beautiful sea view. The breakfast buffet was also excellent, with delicious food and, what we really appreciated, different dishes every day, so there was no repetition during our stay.

What made our experience truly special was the wonderful surprise on August 8th, my husband’s birthday. The hotel secretly prepared a birthday cake and organized a little birthday celebration for him. We were genuinely touched by this thoughtful gesture and the care the hotel showed to our family. It was such a lovely surprise and a beautiful memory for all of us.

A very special thank you to the two receptionists, Mão and Nhi, who went out of their way to support and help our family throughout our stay. Their kindness, enthusiasm, and attentive service made us feel very welcomed and well taken care of.

Thank you, Fivitel Hoi An, for making our family trip so memorable. If we come back to Hoi An, we will definitely choose this hotel again.

Cons:

Nothing

2026-08-09 • via Nuitee
C
Cong-Huy • extended_group • fr
10
2026-08-08 • via Nuitee
N
Natalie • family_with_children • nl
9
Prima verblijf
Pros:

Service. Je kan worden gebracht naar het strand en naar het stadje. Als welkom krijg je als je meerdere nachten boekt een voetenmassage. Erg leuk en heerlijk!

2026-08-03 • via Nuitee
I
István • solo_traveller • hu
10
Pros:

Minden!
A reggeli finom volt és változatos..a szoba és a takarítás is rendben volt.
Mindig kedvesek és segítőkészek voltak!
Szívesen ajánlom mindenkinek!

Cons:

A szálloda előtt még dolgoznak a kotróhajók és este is hallani lehet a gépek zugását...persze nem túl hangosan.
A szálloda előtti kép nem egyezik meg a valósággal...valószínűleg csak látvány terv...
Jövőre már biztos szép és kièpitett lesz.

2026-08-03 • via Nuitee
M
mai anh • solo_traveller • vn
9
Pros:

Phòng rộng rãi thoải mái,nhân viên khá thân thiện

2026-07-25 • via Nuitee
S
Sven • family_with_children • be
8
Pros:

Dicht bij het strand, leuk zwembad, gratis voetmassage, uitgebreid ontbijt.

Cons:

Los van het hotel en het strand is er niet veel te doen in de omgeving.

2026-07-24 • via Nuitee
S
Soledad • solo_traveller • vn
10
2026-07-22 • via Nuitee
K
Khoi Quoc • extended_group • vn
7
Khách sạn không mang lại cảm giác tốt cho kỳ nghỉ.
Pros:

Phòng rộng, sạch sẽ.

Cons:

Khách sạn này mọi thứ đều nhỏ so với số lượng phòng. Sảnh lễ tân nhỏ, phòng ăn chật chội, ban công rất bé, hồ bơi vô cực trên sân thượng thì hoàn toàn bất ngờ do quá nhỏ và chật chội so với ảnh chụp. Tôi đặt 7 phòng thì có 3 phòng ở phía sau nhìn trực diện vào 1 khách sạn khác đang xây ở khoảng cách chỉ 5-7m rất bức bối nhưng giá phòng thì không khác.

2026-07-21 • via Nuitee
V
Valerie • family_with_children • ca
10
Exceptionnel!
Pros:

Rapport qualité prix imbattable: service de majordome, cocktail de bienvenue (limonade) à l’arrivée, chambre propre et spacieuse, piscine roof top- gym semi extérieur, navette vers la plage de Ang Bang et vers le vieux Hoi An de 10:30 a 17:30!
Déjeuner buffet avec choix exceptionnel de qualité! Rien à redire pour le prix!
Spa-Soins de pieds et massage (qualité exceptionnelle) sur place!

Cons:

La plage est en construction de digue devant l’hôtel, on peut s’y baigner quand même mais…il est préférable de prendre la navette vers An Bang ou Hidden Beach si vous voulez une plage plus « commerciale ».
La piscine ferme tôt (21:00)! Ce qui ne permet pas de se rafraîchir au retour d’une visite nocturne à Hoi An.

2026-07-18 • via Nuitee
M
Magali • couple • ch
8
Pros:

L hôtel était vraiment pas cher mais l emplacement est très éloigné du centre et la plage qui est en face n est pas très jolie. Heureusement ils ont mis en place des navettes mais uniquement la journée dommage pour le soir.

2026-07-15 • via Nuitee