Fivitel Hoi An Hotel

Hotels
8.6 (1113 reviews)
Âu Cơ , Hoi An , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Amazing staff
Comfortable rooms
Good service
Cons:
Construction noise
Limited amenities
Poor breakfast quality

Categories

Cleanliness
8.42
Rooms were lovely and comfortable, but construction work might affect overall perception.
Service
9.23
Staff were amazing and so helpful, consistently positive remarks about service.
Location
8.23
Location is good, but building work nearby was mentioned negatively.
Room Quality
8.73
Rooms were big and bright, with comfortable furnishings.
Amenities
8.53
Infinity pool mentioned as wonderful, but some amenities were lacking.
Value for Money
8.82
Hotel is good value for money based on the overall comfort and service provided.
Food and Beverage
8.02
Breakfast had mixed reviews, with some items described as poor.
Overall Experience
8.82
Overall experience was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:32

Property Description

Luxurious Beachfront Stay
Located in Hoi An, Fivitel Hoi An Hotel offers a 4-star experience with free bikes, a refreshing outdoor pool, and a modern fitness center. Indulge in the lush garden, relax on the terrace, or unwind at the chic bar.

Elegant Rooms and Culinary Delights
Each guest room is elegantly furnished and equipped with modern amenities. Enjoy a variety of dining options including American, Vietnamese, and local cuisine at the on-site restaurant. Special dietary needs can be accommodated upon request.

Convenience and Leisure Combined
Benefit from 24-hour service, airport transfers, and free WiFi. Explore the area on wheels with available car hire, or opt for a leisurely bike ride. For business needs, utilize the business center, or simply unwind at the snack bar.

Experience the epitome of beachfront luxury at Fivitel Hoi An Hotel. Book your stay now for an unforgettable retreat by the sea.

Important information:

The property offers free schedule shuttle bus from/to Hoi An Town and An Bang beach to all in-house guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1113 reviews
Cleanliness: 8.42
Service: 9.23
Location: 8.23
Room Quality: 8.73
Amenities: 8.53
Value for Money: 8.82
Food and Beverage: 8.02
Overall Experience: 8.82
M
mai anh solo_traveller vn
9
Pros:

Phòng rộng rãi thoải mái,nhân viên khá thân thiện

2026-07-25 via Nuitee
S
Sven family_with_children be
8
Pros:

Dicht bij het strand, leuk zwembad, gratis voetmassage, uitgebreid ontbijt.

Cons:

Los van het hotel en het strand is er niet veel te doen in de omgeving.

2026-07-24 via Nuitee
S
Soledad solo_traveller vn
10
2026-07-22 via Nuitee
K
Khoi Quoc extended_group vn
7
Khách sạn không mang lại cảm giác tốt cho kỳ nghỉ.
Pros:

Phòng rộng, sạch sẽ.

Cons:

Khách sạn này mọi thứ đều nhỏ so với số lượng phòng. Sảnh lễ tân nhỏ, phòng ăn chật chội, ban công rất bé, hồ bơi vô cực trên sân thượng thì hoàn toàn bất ngờ do quá nhỏ và chật chội so với ảnh chụp. Tôi đặt 7 phòng thì có 3 phòng ở phía sau nhìn trực diện vào 1 khách sạn khác đang xây ở khoảng cách chỉ 5-7m rất bức bối nhưng giá phòng thì không khác.

2026-07-21 via Nuitee
V
Valerie family_with_children ca
10
Exceptionnel!
Pros:

Rapport qualité prix imbattable: service de majordome, cocktail de bienvenue (limonade) à l’arrivée, chambre propre et spacieuse, piscine roof top- gym semi extérieur, navette vers la plage de Ang Bang et vers le vieux Hoi An de 10:30 a 17:30!
Déjeuner buffet avec choix exceptionnel de qualité! Rien à redire pour le prix!
Spa-Soins de pieds et massage (qualité exceptionnelle) sur place!

Cons:

La plage est en construction de digue devant l’hôtel, on peut s’y baigner quand même mais…il est préférable de prendre la navette vers An Bang ou Hidden Beach si vous voulez une plage plus « commerciale ».
La piscine ferme tôt (21:00)! Ce qui ne permet pas de se rafraîchir au retour d’une visite nocturne à Hoi An.

2026-07-18 via Nuitee
M
Magali couple ch
8
Pros:

L hôtel était vraiment pas cher mais l emplacement est très éloigné du centre et la plage qui est en face n est pas très jolie. Heureusement ils ont mis en place des navettes mais uniquement la journée dommage pour le soir.

2026-07-15 via Nuitee
Đức Anh family_with_children vn
8
2026-07-14 via Nuitee
B
bordo solo_traveller it
8
Ottimo rapporto qualità prezzo.
Pros:

La camera era giusta e pulita ed i letti comodi, la Spiaggia antistante è carina, anche se il mare nella zona non è il massimo. La palestra e la piscina sono un pò piccoline, diciamo essenziali, ma ci sono, e per il prezzo pagato sono sicuramente un valore aggiunto. La colazione è strepitosa e super abbondante c'è, perfino del sushi, anche se manca qualche dolce all'occidentale. Il ristorante per pranzo o cena è buono ed al giusto prezzo. Consigliatissimo per il rapporto qualità prezzo

Cons:

Bisogna fare attenzione ai pagamenti in contati, in valuta straniera ed al cambio di valuta. Il cambio non è sicuramente favorevole a voi. La cosa che non mi è piaciuta, è stato al pagamento della camera mi veniva applicato un cambio notevolmente inferiore, tanto che ho dovuto pagare con carta di credito.
Successivamente dovendo cambiare valuta obbligatoriamente per mia necessità, mi veniva applicato un cambio inferiore di circa il 40%. Solo il fatto che io avessi calcolato precedentemente su internet l'importo, mi ha consentito di avere un cambio accettabile comunque inferiore di circa il 10% del valore di quel momento (ritengo giustamente, a titolo di commissione). Del cambio di valuta, non mi è stata rilasciata alcuna ricevuta.

2026-07-10 via Nuitee
V
family_with_children vn
8
Pros:

Tạm ổn

Cons:

Đồ ăn sáng ko được vừa miệng,hơi ít món

2026-07-08 via Nuitee
S
Selena solo_traveller au
8
Pros:

Hotel was very comfortable

Cons:

The photos are misleading, the beach is not good at all and eroded. Looks like a construction site accross the road. Not a lot of optoons surrounding the hotel, so not great location.

2026-07-04 via Nuitee
N
Nguyễn family_with_children vn
9
Tuyệt vời
Pros:

Phòng đẹp view biển, sáng mượn xe khách sạn đạp loanh quanh, bãi tắm gần và vắng vẻ
Tối buồn lại chạy vô phố cổ chơi
Tuyệt vời

2026-06-26 via Nuitee
C
Collwyn solo_traveller gb
9
Great Stay.
Pros:

Great staff, very nice rooms of good standardd, bed and bathroom included. Mao was particularly accommodating and kind with my requests. Recommended.

Cons:

NA

2026-06-24 via Nuitee
F
francesca solo_traveller nz
10
Great room
Pros:

The room was beautiful and the breakfast was great. The gym was good for our 7 day stay. We loved the staff and the spa.

Cons:

They didn’t state that the beach in front of the hotel was not swimable at the moment and said that it was beachfront. There’s huge boats putting in a sea wall and it is not somewhere you want to lie. The pool was also often crowded you couldn’t lay in the sun due to the size. The room service food was not very nice either compared to the breakfast so would avoid.

2026-06-24 via Nuitee
L
L solo_traveller au
9
Pros:

The outlook over the water.

Cons:

N/A

2026-06-23 via Nuitee
H
Hoang solo_traveller vn
7
Thoải mái, hài lòng
Pros:

Yên tỉnh

Cons:

Đồ đạc và trang thiết bị trong phòng tắm

2026-06-22 via Nuitee
H
Hoa family_with_children vn
10
2026-06-16 via Nuitee
C
Cordani couple it
10
Hotel pazzesco 😍
Pros:

La gentilezza dello staff ti lascia senza parole!
Abbiamo alloggiato per due notti presso questa struttura… ci siamo sentiti coccolati dall’inizio fino alla fine.

2026-06-14 via Nuitee
V
Viktoriia couple il
9
Pros:

Breakfast is tasty and rich, rooms are comfortable, bed is perfect and friendly staff! room service and spa was super. Shuttle to Hoi An and ti the beach - several times per day. also I was so happy with foot-massage as compliment.

Cons:

actually - all hotels in Vietnam dont have anough shelfs for cloths. so its the most disappointed thing. view good is from the front rooms. Location is not perfect but taxi, shuttle or bycicles help to manadge it.

2026-06-02 via Nuitee
L
Luke solo_traveller au
5
Photos did not match reality
Pros:

Near the beach, if you're prepared to walk

Cons:

The hotel is located within the middle of work sites. The image of the infinity pool overlooking tiled roof's and palm trees is NOT reality.
You overlook an ugly barricaded work site.
The shared facilities are tired, dated and dirty.
The room was relatively clean and comfortable and the staff were quite lovely generally.
The food at breakfast was average.
I booked based on the pool photos was disappointed, but stayed anyway and still really enjoyed my time in Hoi An. Vietnam is a wonderful country.

2026-05-30 via Nuitee
D
DUC HUNG family_with_children vn
10
Sạch đẹp nhiệt tình
Pros:

Rất tốt

Cons:

Ko có gì

2026-05-23 via Nuitee