Imperial Hotel

Hotels
8 (207 reviews)
Devonshire Place , Eastbourne , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Warm welcome
Excellent food variety
Friendly staff
Cons:
Heavy doors
Long wait for lifts
Insufficient seating before meals

Categories

Cleanliness
8.21
The room was clean and comfortable, contributing positively.
Service
8.68
The service was excellent, with staff being very pleasant and accommodating.
Location
7.72
Location not specifically mentioned, assigned Target Overall Rating.
Room Quality
7.67
The rooms were noted to be well equipped and spacious.
Amenities
7.7
Standard quality for this hotel tier, not explicitly mentioned.
Value for Money
7.66
Standard quality for this hotel tier, not explicitly mentioned.
Food and Beverage
8.21
The meals were excellent with a variety and well-presented.
Overall Experience
8.18
Overall a positive experience with guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:34

Property Description

Victorian Seaside Charm

Traditional Rooms with Modern Amenities
Imperial Hotel offers spacious rooms equipped with flat-screen TVs, tea/coffee facilities, and en suite bathrooms. Enjoy complimentary WiFi in public areas for your convenience.

Relaxation and Dining
Unwind in the shared lounge or indulge in homecooked cuisine at the hotel's bar and restaurant.

Convenient Location
Located just a 2-minute walk from the seafront, Imperial Hotel provides easy access to Eastbourne's center and railway station. Explore the Sussex Heritage Coast area, only a short distance away.

Book your stay at Imperial Hotel for a delightful seaside retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 207 reviews
Cleanliness: 8.21
Service: 8.68
Location: 7.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
C
Carmen family_with_children es
6
Corta estancia
Pros:

La ubicación

Cons:

Hotel muy antiguo, todo muy viejo, las ventanas no se podían dubir, los pasillos estrechos,,,, todo muy decadente

2026-07-25 via Nuitee
A
Andrew couple gb
8
Very good
Pros:

Courteous and well iinormed staff , good breakfast selection, comfortable room

Cons:

No air conditioning

2026-07-25 via Nuitee
2
225kayed Couples Ayr, South Ayrshire, Ayrshire, Scotland
4
Not good
Pros:

Not a good experience. Room size good. Bathroom not. Windows not properly closed. In need of repair or replacement. Cold nights. Food not good. Baked potato. Boiled potato with skin on. Porrage ok. Staff ok. Entertainment in basement not very handy and if you are later dinner sitting no chance of table. Electronic pad left. Charged £15 for return postage. Actual postage. £5.09. (Phone left in strathpeffer was to be no charge for return but person sent monies anyway.) Just saying Scottish hospitality.
This is not a wheelchair friendly hotel. They do have a metal ramp it you ask for it at front desk. Yes understand is an older property but the is not stable. Steps down to restaurant.

e ok

2026-07-21 via Tripadvisor
H
Hanna solo_traveller gb
10
Pros:

Staff and Size of the room

Cons:

Slightly dated but that's ok

2026-07-21 via Nuitee
K
Kim couple gb
8
2026-07-20 via Nuitee
I
Inspire63556601122 Family
8
Good hotel
Pros:

Had a good time in Eastbourne. the hotel staff couldn’t do enough for you. They was brilliant, friendly and funny. 🤣
We paid I think it was £20 extra for the better room and the room was good clean. Bed was comfortable breakfast was good I wasn’t keen on the dinners but the Wife liked them.
One of the best Hollidays in the uk.

2026-07-13 via Tripadvisor
J
John solo_traveller gb
9
Pros:

Very nice hotel and service great 😃

Cons:

The breakfast was a little below standard

2026-07-03 via Nuitee
B
Beverley extended_group gb
10
Great stay
Pros:

Very friendly

Cons:

Poor sausages

2026-07-02 via Nuitee
L
Lynn solo_traveller us
7
Foid location, friendly staff ,
Pros:

It was convenient. Very clean, staff was
Friendly

Cons:

The room was very very hot. The window opened 3 inches
I felt luke i was in a sauna.

2026-07-01 via Nuitee
M
Mary solo_traveller gb
10
Excellent stay.
Pros:

I liked everything. The room was spacious with a large fan which was great in the hot weather. Bedding, towels etc were all spotless. Very spacious shower. Three bars and one with bingo and music. All the staff were lovely and the whole hotel had a very friendly vibe. Thanks to everyone.

Cons:

There were no negatives

2026-06-30 via Nuitee
M
Modesto solo_traveller es
7
2026-06-30 via Nuitee
H
Hilary family_with_children gb
7
Good
Pros:

comfortable bed, nice room

Cons:

The lifts were too small and a bit erratic

2026-06-30 via Nuitee
C
CATHRYN extended_group gb
6
2026-06-29 via Nuitee
B
Beverleigh couple gb
7
Great stay as always. Staff very helpful
Pros:

Very efficient staff.

Cons:

No issues

2026-06-28 via Nuitee
G
Gary solo_traveller gb
6
Short break away
Pros:

The room was good spacious

Cons:

The food breakfast was not so good

2026-06-28 via Nuitee
C
Caroline couple gb
7
Good location for us for the Tennis
Pros:

Location

Cons:

Stifling room. Not their fault as it was really hot weather. Window only opens a tiny way. Feeble fan provided

2026-06-27 via Nuitee
P
Philip[ solo_traveller gb
7
Pros:

Location.
Well appointed
Friendly and efficient service in the dining room (table 14)

Cons:

NO Air-conditioning in bedroom or dining room.
Very strict mealtimes which resulted in us not using the dinner service
Clearly operated for the owners coach clients.

2026-06-27 via Nuitee
R
Roger extended_group gb
7
2026-06-27 via Nuitee
S
Susan solo_traveller gb
7
Pros:

Comfy beds, spacious bedroom. Great position

Cons:

If could all do with a bit ofc
Care and update. Its all quite dated.

2026-06-27 via Nuitee
H
Hilary couple gb
7
2026-06-26 via Nuitee