Abbey Lawn Hotel

Hotels
7.2 (88 reviews)
Scarborough Road, Torquay, Devon , Torquay , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Refurbished rooms
Cons:
Cleanliness issues
Poor breakfast service
Noisy guests

Categories

Cleanliness
4.7
Multiple complaints about unsanitary conditions in the room and inadequate cleaning.
Service
8.7
Some guests appreciated the professionalism and friendliness of the staff.
Location
9.7
Good location noted by several guests as a positive aspect.
Room Quality
6.7
Mixed reviews; some rooms were refurbished, but others had severe cleanliness issues.
Amenities
7.7
Amenities such as the pool were appreciated; however, issues with cleanliness affected perceptions.
Value for Money
5.7
Guests felt that the value did not match their experiences, especially with cleanliness issues.
Food and Beverage
6.7
Concerns regarding pre-ordering breakfast and cleanliness of tea pots; service was noted as a drawback.
Overall Experience
7.7
Overall experience impacted negatively by significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:13

Property Description

Charming Torquay Escape at Abbey Lawn Hotel

Nestled in Torquay, just steps away from Torre Abbey Sands Beach, Abbey Lawn Hotel offers a delightful retreat with a garden, free parking, a shared lounge, and a terrace.

Luxurious Amenities

Enjoy the convenience of free WiFi, a cozy bar, an indoor pool for relaxation, evening entertainment for a fun night, and a 24-hour front desk for all your needs.

Culinary Delights

Indulge in delectable British cuisine at the on-site restaurant. Special dietary needs? Not a problem - vegetarian, vegan, and gluten-free options are available upon request.

Explore the Area

Unwind with a game of darts or venture out to popular nearby attractions like Corbyn Beach, Livermead Beach, and Institute Beach. Book your stay at Abbey Lawn Hotel for a memorable getaway.

Important information:

Breakfast is served at 08:30 and dinner is served at 18:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.2
Based on 88 reviews
Cleanliness: 4.7
Service: 8.7
Location: 9.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 5.7
Food and Beverage: 6.7
Overall Experience: 7.7
R
Ryan • family_with_children • gb
9
Pros:

My children loved the swimming pool, outdoor area and games and puzzles that were there.

Cons:

Fans in rooms wasn’t powerful enough but then also understandably with such lovely weather we’ve been having.

2026-08-08 • via Nuitee
C
CharlGa • extended_group • gb
7
2026-08-02 • via Nuitee
W
Will • solo_traveller • gb
4
Very cheap, but still not worth - spend the extra £25 for a nicer stay elsewhere.
Pros:

Good location, large room.

Cons:

Extremely dated, tired and worn out. Staff who looked after me weren’t great, seemed surprised that someone holding an overnight bag in the reception area wanted to check in?

Breakfast didn’t start until 08:00, too late for me and was very poor quality and quantity.

My bedroom shook from the vibrations of the live singer until 23:00 on a Monday night. I was here for business, so not ideal. The door rattled every time someone walked past or entered their room. I scraped the underside of my car exiting the car park as the gradient is so steep.

2026-07-08 • via Nuitee
S
sharphippy • solo_traveller • gb
5
Pros:

Bit tired, needs a little refurbishment

Cons:

The beer option not great
Beds old
Bathroom dated

2026-07-04 • via Nuitee
S
Stephen • couple • gb
6
Our stay was perfectly adequate. We weren’t blown away by the hotel but it served a purpose
Pros:

The location was great and reasonably priced hotel.
The staff were very helpful and tac great service

Cons:

The hotel itself is very tired and in need of updating. Room was pretty poor condition.

2026-06-07 • via Nuitee
S
Sam • family_with_children • gb
7
2026-05-26 • via Nuitee
C
Chris • family_with_children • gb
1
Stayed 5 minutes and left, disgusting place
Pros:

Formal complaint sent. We could not stay in this hotel, falsely advertised as family friendly. It was actually an old people’s home !

Cons:

First impressions was the smell of urine upon arrival.
We would never of booked this hotel had we known it was owned by a coach company that takes oaps on holidays!!

2026-05-05 • via Nuitee
B
Barbara • extended_group • gb
7
On the whole a good place to stay close to the beach
Pros:

Friendliness and helpfulness of the duty manager
Room was spacious and clean

Cons:

Lack of staff
Lack of towels by the pool

2026-05-03 • via Nuitee
M
Madden • couple • gb
8
Great for our needs.
Pros:

Very comfortable beds in our room, which was very important to me with bad arthritis.

Cons:

Rain coming through conservatory roof!

2026-04-24 • via Nuitee
T
Tibor • couple • gb
10
2026-03-14 • via Nuitee
J
Jade • couple • gb
5
Would not recommend unless you take some really good earplugs !!!!
Pros:

Good location

Cons:

Shower facilities and staff… they didn’t even tell me I had to register my car in the car park on arrival. They played extremely loud music to 12am I might aswell of slept on the dance floor then awoke again with very very noisy guests and corridors with people banging the suit cases on way out very loudly and people hoovering against my bedroom door at a stupid hour after hardly getting any sleep.

2025-11-09 • via Nuitee
L
Lara • extended_group • gb
10
2025-10-22 • via Nuitee
B
Bennett • extended_group • gb
9
2025-09-20 • via Nuitee
D
David • couple • gb
5
Poor
Pros:

Not a lot

Cons:

Most things

2025-09-18 • via Nuitee
V
vikki • couple • gb
9
2025-09-14 • via Nuitee
N
Nicala • extended_group • gb
10
2025-09-03 • via Nuitee
L
Lisa • couple • gb
10
Pros:

Lovely pool. Friendly staff and great bed!

Cons:

A bit too warm even with windows open.

2025-09-02 • via Nuitee
E
Edwards • couple • gb
5
Pros:

Parking being available. Did like that we had a room that had recently been refurbished and a view of the sea.

Cons:

Some of the staff a bit grumpy, seemed like we were in an Old People's Home. Didn't like pre ordering breakfast and the tea pots were deeply stained & could do with a good clean & the condiments and containers holding the sugars and sauces.

2025-09-02 • via Nuitee
S
Simon • couple • gb
10
Perfect location for a vacation
Pros:

The location, the facilities, the staff, the bar, the food and service

2025-08-31 • via Nuitee
C
Christine • couple • de
10
Pros:

Sehr saubere Zimmer und freundliches Personal. Wir hatten einen schönen Ausblick.

2025-08-31 • via Nuitee