Hotel Wiracocha Machupicchu

Hotels
7.6 (40 reviews)
Calle Wiracocha 206 , Machu Picchu , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient for Machu Picchu day trips
Cons:
Front desk recommended a spa that scammed guests
Overcharged by the spa; suspected collusion between staff and spa

Categories

Cleanliness
9.8
Standard quality for this hotel tier
Service
4.8
Negative: front desk employee (Lorena) recommended a local spa (Amaya Inka Spa) that significantly overcharged the guests; reviewer reports suspected collusion and calls the front desk 'scammers'.
Location
9.8
Standard quality for this hotel tier
Room Quality
9.8
Standard quality for this hotel tier
Amenities
5.2
Negative: the recommended spa experience resulted in an apparent scam and overcharge; spa recommendation reflects poorly on available amenity referrals.
Value for Money
4
Negative: guests were quoted 50 soles each then told it was $50 USD each; negotiated down but still overcharged — poor value due to the scam.
Food and Beverage
9.8
Standard quality for this hotel tier
Overall Experience
7.6
Mixed/negative: stay was marred by a serious trust issue with a front-desk-recommended spa and overcharging; no other aspects of the stay (rooms, cleanliness, location) were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 20:26

Property Description

Convenience at Your Fingertips
Experience a seamless stay with our 24-hour front desk, concierge service, and tour desk.

Modern Comforts and Connectivity
Enjoy free WiFi throughout the property and convenient airport transfers for a stress-free travel experience.

Prime Location, Prime Experiences
Explore Machu Picchu's top attractions like Machu Picchu Hot Spring, Wiñaywayna Park, and more just moments away from our hotel.

Book your stay at Hotel Wiracocha Machupicchu today for an unforgettable experience in Machu Picchu!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

7.6
Based on 40 reviews
Cleanliness: 9.8
Service: 4.8
Location: 9.8
Room Quality: 9.8
Amenities: 5.2
Value for Money: 4
Food and Beverage: 9.8
Overall Experience: 7.6
M
Miekechum Friends getaway
2
Front desk employees are scammers with a local spa
Pros:

I stayed here for one night with some friends and did the day trip up to Machu Picchu.
We returned to the hotel on Wednesday March 25 at 12:00 and encountered Lorena at the front desk.
After we got back, we asked to the front desk for a recommendation for a massage. The person working at the front desk was named Lorena and she recommended Amaya Inka Spa. Someone from the spa came and got us and we went and when we asked how much the cost was for 3 one hour foot massages she told us it was 50 soles each, 150 soles total. I pulled up my phone on my currency converter and I showed her in Peruvian currency 50 soles just to confirm the price and she agreed. After the massage was over she told us it is $50, or $150 USD.
I asked her to call our hotel for some assistance and between myself, Lorena, and the Katherine at the massage place we were able to negotiate the price of 80 soles each or 240 soles total. We paid her in cash which she seemed satisfied with, but this was clearly a scam.
It is obvious Lorena who the person working at the front desk of Hotel Wirachocha who recommended the massage service at Amaya Inka Spa were in on this scam together.
It is really disappointing that you can’t even trust someone working at a hotel to give you good recommendations.
I would stay away from this hotel as the front desk are scammers.
The photo is of the woman at the spa who scammed us

2026-04-08 via Tripadvisor
C
Cherdsak couple th
9
2025-09-06 via Nuitee
A
Ana María family_with_children cl
6
Cumplió el objetivo de alojarnos.
Cons:

Instalaciones muy antiguas, poco agradables. Incómodas. Y lo pero, el ruido!!!

2025-08-31 via Nuitee
S
Serge solo_traveller by
7
2025-08-24 via Nuitee
H
hans couple cl
10
Pros:

Buen servicio y el desayuno buffet

Cons:

El único problema es que todos pegan portazos extremadamente fuerte y se siente mucho, por ende despiertas a la hora de las otras personas tipo 5am cuando van a machu Picchu, debiesen poner algún letrero que cierren las puertas suaves, fuera de eso todo es excelente

2025-08-17 via Nuitee
P
Pilar couple es
10
Perfecto para alojarte previa excursión a Machu Picchu
Pros:

Este hotel es perfecto para pasar un día o dos en Aguascalientes, previo a subir a Machupicchu. A nosotros nos tocó una habitación muy grande con ventanal al río, lo cual se agradece porque estás viendo todo el paisaje.

A su alrededor hay un montón de restaurantes y desayuno; está justo haciendo esquina con la calle principal y a pocos metros se compra el billete de autobús para Machupicchu así como la estación de buses donde hacer cola.

No nos dio tiempo a probar el desayuno, pero a partir de las 5 tenían buffet.

Cons:

Nada, solo estuve una noche

2025-08-06 via Nuitee
K
Kulikovs couple se
7
2025-08-01 via Nuitee
A
Abdeljabbar family_with_children gr
5
2025-07-30 via Nuitee
E
Ester couple br
5
2025-07-28 via Nuitee
K
Kelly young couple au
6
Certainly not a dream but did the job!
Pros:

Hot water, new bathroom, breakfast

Cons:

No windows, grumpy staff, no breakfast on early check out, alley way

2025-07-20 via Nuitee
M
MARIA ASUZENA
2
Pros:

TERRIBLE
HOTEL CHANGE
LAST MINUTE

2025-05-20 via Nuitee
D
Dov young couple il
6
Pleasant
2025-05-16 via Nuitee
D
Daniela young couple co
9
Superb
2025-05-04 via Nuitee
E
Elodie review category business travellers fr
9
Superb
2025-04-23 via Nuitee
M
MandyJC0410 Family Norwich, Norfolk, East Anglia, England
2
Would not recommend!
Pros:

Honestly of all the hotels we used for our travels across Peru this was by far the worst. We were given a twin room on the ground floor. Facilities are very basic which would be ok, but firstly the smell of damp knocks you out on entering the room. Everything is cold (the window doesn’t shut properly) so not only cold and damp, but super noisy due to the ferocious river just outside. Even the toilet roll was damp to touch.
The bed was clean, but the sheet didn’t fit properly and actually came off the mattress (which is just gross) while sleeping. I had to sleep fully clothed. Breakfast was very basic. Absolutely would not recommend.

2025-04-16 via Tripadvisor
J
JElliot32 Couples New South Wales
10
Interesting stay - raging waters and an efficient elevator
Pros:

We had one night here and overall were happy with our stay. The hotel is a bit of a walk from the station if you are dragging a heavy bag, though once you're there you are surrounded by lots of restaurant options. It is also quite busy - at times it looked as though the foyer couldn't cope with all the hotel guests.
Our room was on an upper floor, clean and spacious and we were very pleased there was an efficient elevator - not something we always encountered in hotels in Peru. The bed was comfy, wifi was good, as was hot-water supply and breakfast excellent. It rained heavily during our stay and below our window was a thundering torrent of a stream that runs through the centre of town. Closing the window did reduce the noise level significantly if not completely but after a while the sound of the tumbling waters did provide a constant, pleasant backdrop.

2025-01-10 via Tripadvisor
D
Dorota8691 Solo travel New York City, New York
10
Beautiful location, next to the river.
Pros:

Very nice hotel. Convenient location and nice view from the room. Restaurant that is located on the top floor makes your breakfast a special time.
Hotel Staff very friendly and helpful. I recommend this hotel for everyone who travels to Aguas Calientes.

2024-11-17 via Tripadvisor
J
John solo traveller gb
8
Very good
Pros:

Very large , comfortable bed . Spacious room. Modern bathroom. Helpful , attentive staff . Had a tv ! 👍. Good , varied choice for breakfast .

Cons:

N/a

2024-11-13 via Nuitee
M
Mav_Mi Solo travel
10
A little treasure
Pros:

The location is perfect for everything you need. Walking distance from everything essential, food, pharmacy and transport.
The room itself (clean and great space) was looking over the river and greenery and made it so restful.
Staff were very kind and helpful. They made the stay the best.

2024-09-22 via Tripadvisor
R
Roderick partner
8
Pros:

Very nice

2024-06-04 via Nuitee