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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Parking garage
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Wine/champagne
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Smoke alarms
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Key access
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CCTV in common areas
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Situated across the Montreal Convention Centre and a short drive from the airport, Holiday Inn Montreal Centre Ville Downtown offers a prime location for both business and leisure travelers.
Relaxation and Wellness
Unwind in the indoor pool, stay active in the fitness centre, or pamper yourself with a visit to the hot tub, sauna, or massage facilities available at the hotel.
Dining and Shopping
Indulge in gourmet dining at the on-site restaurant Chez Chiné, or explore the nearby Chinatown and Old Montreal shops. Don't forget to check out the on-site gift shop for souvenirs.
Experience the perfect blend of comfort and convenience at Holiday Inn Montreal Centre Ville Downtown. Book your stay now for a memorable Montreal experience!
Please note, breakfast inclusive rates will include a complimentary voucher for up to 2 adults and 2 children under the age of 11. Additional charges apply for older children, contact hotel for details.
Please note, the credit card used upon reservation will be asked upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Andava bene
Ospitalità
Location was great and access to parking was easy. Room was clean and comfortable. Rate paid was acceptable compared to other hotels nearby.
The only negative was a call I received in my room on my second day. It was an "agent" from reservations saying my form of payment had to be confirmed. This person had my surname, room number and the type of card my partner used to pay the room. I immediately thought this was suspicious and asked if we could speak french. He replied he could not, even though we were staying in Montral. I then asked if I could go down to Reception and clear up this matter with the agents there. He replied this was not possible as he "worked at a different location". I then hung up and went down to reception to report this to the front desk agent. He told me he would mention this call to his manager. No further calls were received but I was a bit shocked at the information he had on the original phone call.
La habitación muy amplia y la lencería muy limpia
El tránsito del estacionamiento al hotel propiamente. Es triste y le falta pintar
Posizione vicino al centro.
Stanza, aria condizionata molto rumorosa bagno vecchio.
The location and the friendliness of the staff
Nothing, everything was perfect.
The hotel is very centrally located within walking distance of the Montreal Congress Palace and Notre Dame. It is next to Chinatown, which has a great selection of Chinese and Vietnamese restaurants to choose from. While it is located in a busy area, my room was quiet. Staff were very helpful and assisted me with choosing the right tours.
The elevators were very busy and reception is located on the second floor, so the elevators usually stopped there on the way up from the first floor or down from the upper floors.
Le personnel à la réception le matin qui a répondu à nos questions avec sourire et beaucoup d'implication.
Le cadre de la salle où se prend le petit déjeuner.
Le personnel de nuit à la réception (arrivée vers minuit) n'a pas été bienveillant ni souriant ni accueillant.
La proposition du buffet pour le petit déjeuner n'est pas très garnie et diversifiée.
Coy fish pond, clean rooms
No microwaves
体验极差。
(1) The front desk's billing practices are highly irregular. I was overcharged for one extra night's stay. Despite eight email exchanges, the hotel has refused to refund the overcharge and has failed to conduct any proper investigation. Their replies have been robotic, merely stating that a refund would be issued—yet to this day, 25 days after I returned to my home country, no refund has been processed. My credit card bank has clearly informed me that the overcharged amount can only be returned if the hotel initiates the refund process.
(2) The pre-authorization procedures are equally irregular. For a 7-night stay, the hotel placed a total of 5 pre-authorization holds on my card. Among these, one was the normal charge for the full 7 nights, one was an additional charge for one extra night (the overcharge mentioned above), and the remaining 3 pre-authorization holds were not released upon my checkout. They were only automatically released after the standard 30-day period had passed.
(3) Overall, I feel that every aspect of this hotel's operations is highly irregular and irresponsible. Staff seem focused on overcharging guests while making no effort to return money that is rightfully owed. No one has stepped forward to address my financial loss. As of today, 25 days after my return, there is still no sign of the overcharge being refunded, and no one is taking responsibility for my losses.
The location is near train station
Water temperature keeps changing while taking a shower. It's too cold or too hot
Location, just next to metro station and Chinatown (with plenty of restaurants and shops). Very friendly and responsive staff. The fish pond on the reception/restaurant floor was very much enjoyed by my daughter and other children.
Facilities were good but a bit old, it needs some renovation.
Hotel vicino al quartiere vecchio di Montreal.
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