Embassy Suites Dallas - Park Central Area

Hotels
Embassy Suites Hotels
7.1 (2668 reviews)
13131 North Central Express Highway , Dallas , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Amenities not fully functional
Room maintenance problems

Categories

Cleanliness
6.11
Several mentions of cleanliness issues, including dirty rooms and mildew.
Service
8.08
Overall positive mentions of staff being friendly and helpful.
Location
8.12
Multiple mentions of the convenience of the hotel's location.
Room Quality
6.57
Some positive aspects noted, but issues with room conditions such as temperature and overall maintenance.
Amenities
6.6
Mention of some amenities being limited and others not functioning properly.
Value for Money
7.06
Value perceived through reasonable pricing, but varied experiences influence overall impression.
Food and Beverage
7.61
Positive remarks regarding breakfast and complimentary drinks.
Overall Experience
6.68
Mixed experiences overall with certain highlights but several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:28

Property Description

Luxurious All-Suite Hotel in Dallas, Texas

Embassy Suites Dallas offers a convenient location near top attractions and local area transport. State-of-the-Art Amenities include a fitness center with Precor equipment and an indoor swimming pool. The spacious suites feature two 37-inch flat-panel TVs, microwaves, and refrigerators for added comfort.

Delicious Dining Options

Guests can indulge in a free grab-and-go breakfast and nightly Manager's Reception with a fully stocked bar at the Park Central Area Embassy Suites. The onsite Riparian Grille restaurant offers a delightful dining experience.

Unwind and Relax

Experience unparalleled comfort and convenience at Embassy Suites Dallas. Book now for a memorable stay at our upscale all-suite hotel.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 2668 reviews
Cleanliness: 6.11
Service: 8.08
Location: 8.12
Room Quality: 6.57
Amenities: 6.6
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 6.68
W
Washington solo_traveller us
1
Pros:

Not much

Cons:

Parking elevators smelled like weed ice machine not working and needs to be on on each floor windows we're dirty shower floor was not clean

2026-05-29 via Nuitee
R
Rhonny couple us
8
2026-05-28 via Nuitee
M
Mark solo_traveller us
1
Cons:

The night clerk was not friendly at all, she seem to have a attitude. It didn't say nothing about having to pay to park. Was not impressed with the area with all the drug people walking around the area. The parking garage had water dripping. It did feel safe

2026-05-26 via Nuitee
N
Nelvin solo_traveller us
10
Everything is excellent. The service was excellent. Front desk was excellent.
Pros:

Excellent

Cons:

I had no concerns

2026-05-26 via Nuitee
M
Michael couple us
1
2026-05-26 via Nuitee
S
Shakqur couple us
8
2026-05-23 via Nuitee
L
Lafesa Woodfork solo_traveller us
10
Nice comfortable stay
Pros:

The size of the room was nice .. the bed was very comfortable

Cons:

The parking under ground was confusing but we made it work lol the signs were point one way the other cars were going the opposite but no wreck so it was cool

2026-05-23 via Nuitee
A
AHIII solo_traveller us
1
Bad Business
Pros:

The drink

Cons:

The front desk staff was very rude and did not support me as a handicap. Also I requested the 1st or floor handicap room.e

2026-05-20 via Nuitee
E
Evelin family_with_children us
7
Nice place just not prepared for the extra parking pay
Pros:

The property is beautiful and clean!

Cons:

Staff : one was super low voice couldn’t understand and didn’t really know how to answer questions, second one was rude she was to busy to help and give us full attention there was a 3rd gentleman super helpful sweet.
Communication: booking does not say anything about being prepared to pay for parking $20 dollars a day. POOL: a sign said out of order but turns out they just opening at 5 , my kid started a pissy party when they saw people coming out the pool when we tried to go it said out of service for maintenance

2026-05-20 via Nuitee
T
Talwanda family_with_children us
5
2026-05-19 via Nuitee
R
Ruby couple us
10
2026-05-18 via Nuitee
R
Rangel solo_traveller us
10
Pros:

Everything

2026-05-14 via Nuitee
S
Stephanie family_with_children us
5
Pros:

The ppl was friendly

Cons:

My room had a very bad smell

2026-05-11 via Nuitee
M
Mary family_with_children us
1
Will never be back. I have video of the ants in my bed
Cons:

Property was not cleaned and there were ants in the bed that my daughter and I slept in.

2026-05-11 via Nuitee
M
Maria solo_traveller us
5
Clean but needs complete renovation
Pros:

The staff were all fantastic. The size of the room was very good.

Cons:

The hotel is definitely showing its age and really needs a complete renovation. What is there is "clean" but everything is old and dated. It is not up to standards of other Embassy Suites.

2026-05-09 via Nuitee
M
Maria family_with_children us
5
2026-05-07 via Nuitee
S
Sharnell solo_traveller us
7
Pros:

The location and breakfast

Cons:

No one came to clean our room.

2026-05-07 via Nuitee
M
Miriam family_with_children us
10
Pros:

El desayuno estuvo muy rico

2026-05-07 via Nuitee
B
Berenice family_with_children us
10
2026-05-04 via Nuitee
W
Wooten couple us
4
Very mehhh.
Pros:

The staff was nice enough. Loved the pillows! No extra blankets for the “guest bed” though.

Cons:

This facility seemed much older and is in dire need of some upgrades. We’ve stayed at Embassy Suites at other locations before and this one felt very *musty* at best and that’s putting it nicely. Also, there no way to take a bath, (no plug or mechanism to plug) which is very inconvenient having a toddler. The tv had like 20 channels and the WiFi was a pain. We wanted to like it here, and while my kid definitely loved it, we won’t be returning to this location.

2026-05-03 via Nuitee