Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding central location (Brandenburg Gate)
Excellent, attentive service
Fantastic breakfast
Spa and pool available
Comfortable beds and good room size/views
Luxury ambience and historic hotel character
Cons:
Cleanliness issues in corridors (spiderwebs, dust)
Some dated decor and furniture in rooms
Food/menu can be limited and relatively expensive
Wellness centre location/direction issues
Occasional service inconsistencies at reception/breakfast
Slow elevator; late room cleaning on first day; shower grab-handle missing

Categories

Cleanliness
8.3
Generally good room cleanliness reported, but multiple mentions of insufficient cleanliness in corridors (spiderwebs, dust) and one late room cleaning on first day; also a missing grab handle in the shower was noted.
Service
9.7
Service repeatedly praised as excellent and attentive (‘wünsche perfekt erfüllt’, ‘glatte 10’, highly motivated and lovely staff); a few reception/breakfast staff inconsistencies were noted but overall service is a standout.
Location
9.8
Consistently described as an incredible/ideal location next to the Brandenburg Gate and within easy walking distance to sights—one of the strongest positives across reviews.
Room Quality
8.6
Rooms praised for size, view (including upgrades with Brandenburg Gate views) and very comfortable beds, but some guests mentioned dated decor/furniture, occasional hot-water/room allocation issues and room distance to spa.
Amenities
9.2
Large spa and attractive pool praised and considered a valuable asset; wellness centre and pool are appreciated though the wellness centre’s location/wayfinding was criticized by some guests and the pool is described as small.
Value for Money
8.6
Luxurious property with many delighted guests, but multiple comments about expensive food/limited menu options and some unmet expectations for bathroom amenities relative to brand—value slightly below perfect.
Food and Beverage
9
Breakfast repeatedly described as fantastic and a highlight; dining room and Adlon Esszimmer positively mentioned, though some guests wanted a simpler/cheaper breakfast option and noted limited or pricey menu choices.
Overall Experience
9.6
Many glowing, repeat-stay and ‘perfect’ comments, with guests calling it a wonderful stay and saying expectations were exceeded; isolated operational issues did not outweigh overall very positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious 5-Star Haven in the Heart of Berlin

Exquisite Dining and Shopping
Indulge in culinary delights at the double Michelin-star restaurant and explore the upscale shopping arcade within the hotel premises.

Prime Location for Landmark Exploration
Immerse yourself in Berlin's rich history with easy access to iconic sites like the Brandenburg Gate, Holocaust Memorial, and Checkpoint Charlie, all just a short stroll away.

Opulent Rooms and Relaxing Amenities
Experience opulence in every detail with antique furnishings, marble bathrooms, and modern technology in each room. Unwind in the neoclassical indoor pool, pamper yourself with Ayurveda treatments at the spa, or stay active at the expansive gym.

Book now to elevate your stay at the legendary Hotel Adlon Kempinski.

Important information:

Smoking in any unit will incur an additional charge.
When travelling with pets, please note that an extra charge of EUR 150 per pet, per stay applies.
Please note that a maximum of 1 dogs is allowed per booking.
Please note that the property can only accommodate dog with a maximum weight of 25 kg and 50 cm or less.
Please note that dogs are not permitted In restaurants, bars, and lounges, throughout the spa and pool area, and in the fitness rooms of the property.
Please note that dogs are not allowed to be left alone in the room. Thank you very much.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Property Video

Guest Reviews

9.1
Based on 5359 reviews
Cleanliness: 8.3
Service: 9.7
Location: 9.8
Room Quality: 8.6
Amenities: 9.2
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 9.6
E
Elke • couple • de
8
Aufenthalt für 1 Nacht im Adlon Kempinski
Pros:

Die Lage ist natürlich unschlagbar, die Auswahl beim Frühstück ist riesig, es gibt wirklich alles ........
Die Zimmer sind sauber, die Betten sehr gut, das einchecken und der Service beim Frühstück waren sehr professionell, so wie man es auch erwartet in so einem Hotel. Das gesamte Personal war außergewöhnlich freundlich und hilfsbereit.

Cons:

Das Badezimmer war für meinen Geschmack sehr abgenutzt und veraltet, das gehört dringend renoviert. Zumal ja auch
ein dementsprechender Preis für 1 Nacht aufgerufen wird.

2026-11-07 • via Nuitee
P
pereira • couple • fr
1
Hôtel historique mais personnel mal formés.
Pros:

L'emplacement est très agréable et proche des centres cultures comme l'opéra, musées et salle de concert. L'hôtel dispose en effet de belles installations et d'un charme des années 40.

Cons:

Le service à l'enregistrement et au départ a été déplorable. Les personnes à la réception n'avaient pas les compétences nécessaires et cela a provoqué beaucoup d'erreurs de prélèvements bancaires. Trois jours après mon départ, je devais encore écrire à leur comptable pour régler un remboursement des frais indument prélevés sur mon compte. De plus l'attente à la réception a été longue ; il fallait faire la queue débout devant la réception pour ne pas perdre voter tour. Un vrai désastre.

2026-11-07 • via Nuitee
D
David • couple • us
5
2026-11-06 • via Nuitee
G
GUILHERME • couple • br
9
Cons:

the breakfast was a little expensive.

2026-11-06 • via Nuitee
C
Carol • couple • ch
8
2026-11-06 • via Nuitee
J
Jens Hahn • extended_group • dk
10
we loved it!
Pros:

handicapværelse godt

2026-11-05 • via Nuitee
A
Airina • family_with_children • it
10
2026-11-05 • via Nuitee
P
Petra • couple • de
10
Pures Verwöhnprogramm
Pros:

Hier war alles einfach perfekt. Die Zimmer super ruhig, die Bettwäsche inkl. der Kissen ein Traum. Das Personal jeder so super freundlich und hilfsbereit
Ich kann nicht verstehen wie man hier weniger als 10 Punkte in jeder Kategorie vergeben würde

Cons:

Alles war perfekt

2026-11-04 • via Nuitee
I
Ioana • couple • ro
1
A disgraceful five-star experience that ruined my birthday trip. Extremely disappointing!
Pros:

The location is good, but unfortunately, that was the only positive aspect of our stay. The experience was completely unworthy of a five-star luxury hotel.

Cons:

An absolutely shocking and unacceptable experience for a supposedly prestigious five-star hotel!

Our room was filthy, with a disgusting stain next to the bed that looked like vomit, another stain resembling blood, and an old, visibly damaged bed frame.

Even worse, the heating was broken, and the room was freezing. Despite repeatedly calling reception, including at 2 a.m., nobody managed to resolve the problem. Even a staff member admitted how unbearably cold the room was! The heating was finally fixed only the following afternoon.

I came to Berlin to celebrate my birthday, but after spending the night in such terrible conditions, I developed cold-like symptoms and remained unwell throughout my stay, missing planned activities.

The lack of cleanliness, urgency and professionalism was disgraceful. I am deeply disappointed that a hotel with such a prestigious name could offer such appalling conditions. Absolutely nowhere near five-star standards!

2026-11-04 • via Nuitee
J
Jahncke • family_with_children • de
10
2026-11-03 • via Nuitee
A
Anke • couple • de
10
2026-11-03 • via Nuitee
L
Laura • couple • br
10
2026-11-02 • via Nuitee
B
Bernd • family_with_children • at
10
In Summe sehr gut.
Pros:

Lage Ambiente Pool Wellness

Cons:

Relativ lange Wartezeiten für bestellte Spiegeleier.

2026-11-02 • via Nuitee
P
Pascal • couple • fr
8
2026-11-02 • via Nuitee
P
PUTRI NOOR SHARIZA • extended_group • my
8
Pros:

Room comfort and amenities, breakfast, location, ambience of property were all excellent.

Cons:

Gym and pool facilities could be improved....

2026-11-02 • via Nuitee
J
Jette • couple • dk
9
2026-11-02 • via Nuitee
A
Angelika • couple • de
9
2026-11-02 • via Nuitee
C
Carole • couple • mc
10
Pros:

De toute beauté ,
De très haut standing
Je suis l’épouse d’un très grand chef

2026-11-02 • via Nuitee
E
Evi • couple • de
9
2026-11-01 • via Nuitee
A
Andrzej • couple • pl
10
Jesienny wypad do Berlina
Pros:

Wszystko zgodnie z oczekiwaniami. Śniadania powyżej oczekiwań, szczególnie gdy na wszystkich śniadaniach mieliśmy okazję siedzieć w pokoju z widokiem na Bramę Brandemburską. Niezapomniane wrażenia a personel wspaniały!
Również basen, sauny, usługi SPA i fryzjer godne polecenia wszystkim ceniącym wysoką jakość.
Reasumując, pobyt w Berlinie super udany pomimo nieszczególnej pogody.

Cons:

Nie mam zastrzeżeń.

2026-11-01 • via Nuitee