Extended Stay America Suites - Raleigh - North Raleigh - Wake Towne Dr

Hotels
•
Extended Stay America Suites
7 (658 reviews)
921 Wake Towne Drive , Raleigh , us
+1 919-546-0879

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Kind front desk staff
Convenient location
Free breakfast option
Cons:
Poor cleanliness
Old and malfunctioning appliances
Unpleasant odors and pests

Categories

Cleanliness
4.25
Multiple reviews explicitly mention dirtiness, outdated conditions, and pest issues.
Service
9.25
Some positive mentions, particularly about a kind front desk staff member, but management not well-received.
Location
9.25
Several reviews indicate that the location is convenient and close to where guests needed to be.
Room Quality
5.25
Negative sentiments about room condition, including locking issues and general upkeep.
Amenities
6.25
Complaints about missing kitchen supplies and broken appliances; positive mentions for the presence of a fridge.
Value for Money
7.25
Considered 'cheaper' but reflects the overall experience of poor quality.
Food and Beverage
7.25
Mention of a free breakfast, but several complaints about cleanliness and quality.
Overall Experience
7.25
Overall experience marked by disappointment and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:51

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room at Extended Stay America - Raleigh. Cook your own meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast offered daily. Indulge in breakfast bars, muffins, hot cereal, coffee, and tea to fuel up for your day of exploration in Raleigh.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows during your stay. With weekly housekeeping services provided for free, you can relax and enjoy your time while exploring nearby attractions.

Book now to experience comfort and convenience at Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive!

Important information:

"Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

7
Based on 658 reviews
Cleanliness: 4.25
Service: 9.25
Location: 9.25
Room Quality: 5.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 7.25
G
Greyson • solo_traveller • us
1
Cons:

They wouldn't take cash and insisted on an additional, unlisted, deposit. We didn't stay. It was also sketchy

2026-07-19 • via Nuitee
K
Kadesha • solo_traveller • bs
4
If your flight is coming in late, don’t book if you land after midnigh.
Pros:

The desk agent was very apologetic and had great customer service.

Cons:

When I arrived which was almost 1am, I couldn’t get check in as their night audit had already started. Even though I specifically told the property I was landing after midnight.

2026-07-13 • via Nuitee
T
TWANIA • couple • us
6
For the money, it’s a decent stay.
Pros:

Location, staff, price, free WiFi.

Cons:

Ancient amenities, bathroom faucet leaked, mattress wasn’t comfortable.

2026-07-09 • via Nuitee
S
Sirazitdinov • couple • us
5
Pros:

I like recliner is very good
Staff is fine, location is alright, breakfast is fine. Kitchen and room is old but alright.

Cons:

Everything is so old and neglected. If you ask me if i stay there again, i answer only if the price is much cheaper than in similar hotels.

2026-06-29 • via Nuitee
T
TWANIA • couple • us
4
The staff are friendly and helpful; the room was clean and cozy, but the bed was uncomfortable; didn’t sleep well and wo
Pros:

Location and staff

Cons:

The mattress was lumpy and sagging in the middle. No phone in the room.

2026-06-28 • via Nuitee
H
Hisine • solo_traveller • us
6
Pros:

Location

Cons:

Beds were uncomfortable and the carpets needs cleaning and some upgrades would be nice

2026-06-26 • via Nuitee
T
Torrie • couple • us
1
2026-06-22 • via Nuitee
R
ROBERT • couple • us
3
For price we paid, facilities were disappointing. Would not stay again or recommend it
Pros:

staff was helpful

Cons:

had to relocate from 1st room, due to cigarette smoke
disappointed with breakfast-expected something more substantial
uncomfortable pillows- "designer style" doesn't work

2026-06-21 • via Nuitee
L
Leah • family_with_children • us
1
A waste of money and one of the dirtiest hotels I have booked.
Pros:

Nothing

Cons:

Rude front desk staff, trying to tell me I didn’t have a reservation when I did. Didn’t offer any apology after he found out I did have a reservation. Room was clearly smoked in, floors were dirty, room window was left open with no screen in place.

2026-06-19 • via Nuitee
T
Titania • solo_traveller • us
5
2026-06-16 • via Nuitee
S
Sheekz • solo_traveller • us
5
Pros:

I didn't really like the hotel as a whole, I just liked the location and everything that was around it. One of the staff (black lady) was ever helpful wit everything.

Cons:

All the appliances needs to be upgraded, the remote was dirty

2026-06-08 • via Nuitee
K
King • couple • us
1
2026-06-08 • via Nuitee
M
Monica • couple • us
10
Pros:

It was so clean so perfect for any occasion

2026-06-07 • via Nuitee
C
Christian • solo_traveller • ar
10
2026-06-02 • via Nuitee
M
M • couple • us
8
2026-05-31 • via Nuitee
J
Jeung • solo_traveller • us
8
Pros:

How cheap it was

Cons:

Bus schedule don't exist late at night from dow town

2026-05-29 • via Nuitee
L
levon • couple • us
1
Pros:

False pictures of room on website, bad neighborhood, run down furniture, room and bldg smell. overall dissatisfied

Cons:

Everything did not meet my expectations and money i paid to include a surprise $ 100 deposit that i have not received back

2026-05-29 • via Nuitee
J
James • solo_traveller • us
8
2026-05-28 • via Nuitee
J
James • solo_traveller • us
10
2026-05-28 • via Nuitee
W
Will • solo_traveller • us
1
2026-05-28 • via Nuitee