Pets allowed

Facilities

Free breakfast
Front entrance ramp
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean premises
Good food
Cons:
Slow internet
Tiny rooms without windows

Categories

Cleanliness
9.48
The room was clean upon entering, and the areas in and around the hotel were tidy.
Service
9.95
The staff were very friendly and professional, especially Jeaneth at the front desk.
Location
9.49
Excellent location for exploring San Antonio, with many restaurants and cafes nearby.
Room Quality
8.44
Some rooms were very tiny and claustrophobic, lacking proper windows.
Amenities
9.47
The pool and restaurant area was wonderful; breakfast was delicious.
Value for Money
9.43
Perfect for the price, great value compared to other hotels.
Food and Beverage
9.48
Breakfast was complimentary, fresh, and basic; praised for quality.
Overall Experience
9.45
Overall, a great stay with attentive staff and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:30

Property Description

Welcome to Rossa Palma, your charming retreat in the heart of Cali!

Luxurious Relaxation
Indulge in our onsite massages after a day of exploration or bask in the sun by the refreshing outdoor pool, ensuring your stay is both relaxing and invigorating.

Culinary Delights
Savor delicious meals at our Restaurante, with options to grab a snack from our deli. Don’t forget to unwind with your favorite drink in our inviting bar/lounge.

Convenient Amenities
Enjoy complimentary Wi-Fi and a daily continental breakfast from 7 AM to 11 AM. Our 24-hour front desk and airport shuttle service ensure your comfort and convenience throughout your stay.

Experience the vibrant energy of Cali at Rossa Palma—book your sanctuary today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 69 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
L
Lior • extended_group • il
10
פאן פאן פאן
Pros:

ראובן נתן לנו שירות מצוין חמוד מאוד שירותי ושמח

Cons:

כלום

2026-06-12 • via Nuitee
S
Shaked • solo_traveller • il
10
Highly recommended!! A very good hostel
Pros:

The room is very specious and clean
The hostel is big and has many facilities
And also there are a lot of social activities

Cons:

Nothing

2026-06-11 • via Nuitee
S
s • solo_traveller • si
10
Amazing
Pros:

I had a great time at the hostel, it is very well organized and has plenty of activities. Juan David and Ruben were very helpful as staff members and I am glad I choose to stay here! Recommended!

2026-06-08 • via Nuitee
R
Rafaela • solo_traveller • br
10
Se viaja sozinho(a), Viajero é o lugar certo para sua hospedagem.
Pros:

Equipe MUITO atenciosa, atividades do hostel excelentes para integração entre hóspedes, acomodação limpa e organizada e vale dizer que fiquei positivamente surpresa com a localização, pois há diversos cafés e mercadinhos nos arredores e foi possível ir a pontos turísticos a pé. Aqui faço uma menção honrosa à host Charlotte que é muito dedicada e organizou as atividades de forma super divertida, sempre simpática e disponível para tirar dúvidas. Ao time da recepção também, minhas "muchas gracias" pela disponibilidade e estarem sempre preparados para receber os hóspedes e esclarecer informações, especialmente ao querido Ruben!

2026-06-08 • via Nuitee
W
William • solo_traveller • co
10
Pros:

Wonderful hostel the best one in Cali by so far, the energy of the staff and the ambient of the hostel is just amazing, they're really friendly, smiling, up to help you in anything you need! The breakfast is delicious and the place is also really good well located, the receptionist: Karen, Rubén y Juan David, they were so incredibly friendly and whatever you need to ask them, they always answer with a smile!

Cons:

Not staying longer, but I will come back!

2026-06-07 • via Nuitee
B
Barr • solo_traveller • il
10
Great place! Recommended
Pros:

The staff is friendly and helpful!
Ruben the receptionist helped me he’s the best !
The place is clean and has good facilities.
The communication with the hostel is very accessible and comfortable.
Also there’s a great vibe, It’s just fun to be there .
If you want a friendly social experience you should come to here .

2026-06-05 • via Nuitee
A
Adrienn • solo_traveller • fr
9
Je reviendrai sans hésitation !!!! :)
Pros:

J’ai passé deux semaines au Viajero Hostel et, dès mon arrivée, je me suis sentie comme chez moi !

La végétation rend le lieu exceptionnel : on a l’impression d’être dans un petit paradis. J’ai pu télétravailler depuis la terrasse, qui dispose de plusieurs places avec prises électriques, ce qui est très pratique.

Au bout d’une semaine, j’ai prolongé mon séjour en alternant entre une chambre privée et un dortoir de 10 personnes. Les deux étaient très propres et confortables. Seul petit bémol : les draps sont un peu légers dans les dortoirs climatisés, donc n’hésitez pas à demander un plaid supplémentaire.

Pour ceux qui recherchent le calme absolu, il faut savoir que l’ambiance est assez animée. Mais on s’adapte vite au rythme de Cali grâce aux nombreuses activités et sorties proposées par l’hostel ! À Cali, la salsa coule même du robinet :D

La cuisine est également très correcte et régulièrement nettoyée. Dommage qu’elle ferme à minuit, car après une grosse soirée, on aurait parfois envie de se préparer un deuxième dîner !

La salle de danse est très pratique, mais pensez à vérifier que votre cours privé de salsa n’entre pas en conflit avec les activités organisées par l’hostel. Sinon, vous risquez de vous retrouver sur la petite terrasse, sans miroir, ce qui n’est pas idéal pour pratiquer.

J’ai pris des cours avec Yilson, qui est non seulement adorable, mais aussi très pédagogue et qui parle très bien anglais. J’ai également suivi des cours à l’école de danse Salsa Pura, où les classes sont plus structurées. Ils organisent aussi des soirées de social dancing avec des danseurs ayant déjà un très bon niveau.

Le personnel de l’hostel est vraiment sympathique et arrangeant. Mention spéciale pour les blagues de Ruben ;)

Je reviendrai sûrement à Cali, et il est certain que je séjournerai de nouveau au Viajero Hostel !

Cons:

Les draps dans les dortoirs climatisés sont un peu légers et un plaid supplémentaire peut être nécessaire. L’ambiance est assez animée, ce qui peut ne pas convenir aux personnes recherchant beaucoup de calme.
Enfin, il est préférable de vérifier à l’avance les horaires des cours privés de salsa afin de s’assurer que la salle de danse est disponible et éviter de devoir pratiquer sur la petite terrasse sans miroir.

2026-06-05 • via Nuitee
L
Lorena • solo_traveller • es
8
Pros:

La zona de la piscina está muy bien para relajarse, los desayunos son muy buenos también, con zumo natural :) y Rubén en la recepción fue muy simpático, informándome de todos los descuentos y recomendaciones.

Cons:

La cama no era la mas cómoda, pero para el precio está bien.

2026-06-04 • via Nuitee
A
Adrienn • solo_traveller • fr
9
2026-06-04 • via Nuitee
A
Alan • solo_traveller • gb
10
2026-06-03 • via Nuitee
M
Muhammed • solo_traveller • tr
10
Pros:

Olanakları harikaydı ve şehir merkezine yakındı..Çalışanlar çok yardımseverdi…

2026-06-01 • via Nuitee
C
Curtis • couple • us
10
Pros:

Location, super clean, many restaurants around
Salsa classes

Cons:

Location

2026-06-01 • via Nuitee
M
Martinez Torres • solo_traveller • co
9
Pros:

El Servicio fue excelente, nos resolvieron cualquier duda.
Karen fue muy amable

2026-05-26 • via Nuitee
F
FREDDY • solo_traveller • fr
10
Karen
Pros:

La atención de Karen

Cons:

Cuando Karen no estaba

2026-05-25 • via Nuitee
T
Thialla • solo_traveller • br
10
Ótima estadia
Pros:

Tudo muito limpo, quarto grande, confortável.
Karin um excelente host. Promove eventos todos os dias. Tem aulas de salsa free. Tem cozinha

Cons:

Achei que o ar condicionado não funcionava bem no quarto 303.

2026-05-24 • via Nuitee
N
Noémie • solo_traveller • fr
3
Pros:

la localización

Cons:

la puerta de mi habitación se bloqueó, esperamos 1 hora afuera en la media noche para que al final nos redirigen hacia otro cuarto sin poder acceder a nuestra apartenencias hasta el día siguiente a las 10am… fue muy incomodo para dormir cómodamente ! Y los días siguientes la puerta del cuarto siguió abierta podiendo entrar cualquier persona … recibí ninguna disculpa del equipo
además de eso la ducha de la habitación era rota, así que los botones fueron difícil de manejar para cambiar de temperatura

2026-05-24 • via Nuitee
F
flechter • solo_traveller • ar
9
Pros:

Muy lindo hostal . Buen ambiente, y muy buena atracción de recepción - gracias a karen y felipe :))

2026-05-24 • via Nuitee
P
pacheco • solo_traveller • pe
10
2026-05-24 • via Nuitee
N
NATALIA • solo_traveller • co
9
Pros:

Pase muy poco tiempo pero todo fue muy bueno no tengo quejas

Cons:

Nada todo muy bien

2026-05-24 • via Nuitee
R
ROBERTO • extended_group • ec
10
EXTRAORDINARIO
Pros:

EXCELENTE UBICACION
EXCELENTE SERVICIO AL CLIENTE
EXCELENTES INSTALACIONES

Cons:

NADA, TODO SUPER BIEN

2026-05-22 • via Nuitee