Royale Retreat Hotel & Spa Near Mall Road

Hotels
Independent
7.4 (16 reviews)
5 - Dingle Estate, Near Victory Tunnel, Shimla, Himachal Pradesh, 171003 , Shimla , IN

Facilities

Proposal/romance packages available
Express check-out
Free bicycles on site
Arcade/game room
Health club
Free WiFi
24-hour front desk
Express check-in/check-out
Concierge service
ATM/banking
See all facilities

Review Highlights

Pros:
Well maintained rooms
Quiet place
Cons:
Rude staff
Missing amenities
Poor breakfast service

Categories

Cleanliness
8.4
Rooms are well maintained.
Service
6.9
Staff is polite, but reported rude staff.
Location
8.4
Close to mall road.
Room Quality
8.4
Rooms are well maintained.
Amenities
6.4
Missing amenities or games to spend time.
Value for Money
7.9
Standard quality for this hotel tier.
Food and Beverage
5.4
Breakfast was served late; denied breakfast.
Overall Experience
7.4
Disappointing experience due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:21

Property Description

Recreational Amenities and Health Club
Enjoy a round on the golf course or unwind at the health club while at Royale Retreat.

Complimentary Services and Dining Options
Indulge in complimentary Wi-Fi, concierge services, and a game room. Grab a snack at the deli or savor room service offerings.

Business and Event Facilities
Utilize the business center, conference space, or take advantage of express check-in and check-out services.

To book your stay and experience luxury in the heart of Shimla, visit Royale Retreat now!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLV

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.4
Based on 16 reviews
Cleanliness: 8.4
Service: 6.9
Location: 8.4
Room Quality: 8.4
Amenities: 6.4
Value for Money: 7.9
Food and Beverage: 5.4
Overall Experience: 7.4
A
AkkiAgg solo_traveller in
1
Pros:

Nothing

Cons:

Worst hotel no facility

2026-05-05 via Nuitee
H
Helene couple se
8
Pros:

Saknade möjlighet att beställa omelett eller Dosa.

2026-04-05 via Nuitee
G
Gupta family_with_children in
8
Pros:

Breakfast is tasty

Cons:

Work Hard

2026-03-23 via Nuitee
A
Amritpal couple in
10
2026-02-12 via Nuitee
D
Dalbir family_with_children au
9
2025-12-26 via Nuitee
G
Gurjit family_with_children gb
8
Pros:

Good service

Cons:

Bathroom not fully clean and short on towels.

2025-12-18 via Nuitee
N
Naman partner
8
Pros:

Very Nice, Quiet place. Rooms are well maintained. Staff is polite. Only thing missing was some amenities or games to spend time.
Close to mall road and good parking space.

2025-10-07 via Nuitee
A
Aditi
2
Disappointing experienec
Pros:

The property is far away from any attractions.
Spa is under construction, and the staff is rude.
After making the reservation with breakfast, they denied breakfast. The breakfast timings were not respected from 8am, it was served late.
My recommendation is to not book this hotel.

2025-10-02 via Nuitee
D
David solo_traveller il
4
not as adevrtized
Pros:

Location was close to destination
Nice decoration and facilities
Staff did their best to assist

Cons:

No spa
No vent in toilets
No english service in dining hall
Problems wifi authenticating

2025-10-02 via Nuitee
V
Vijay family with young children in
1
Bad
Pros:

Dirty no hygiene

2025-03-30 via Nuitee
A
Akanksha family with young children in
10
Wonderful Stay at Shimla
Pros:

Friendly and helpful staff, Location, Delicious Food (especially Chole Bhature), Value for Money, Room Size.
Special thanks to Mr Rohit who helped us arrange vehicle for local travel.

Cons:

Though buffet had limited options but all items were fresh and delicious.

2025-03-22 via Nuitee
V
Verified traveler
2
Just don’t.
Pros:

We had to change our room multiple times over a 2 night stay. The bedding had stains & the rooms were not clean. Marks on the walls to unwashed floors. We asked to get a refund, so we could leave the hotel & got promised the Presidential Suit, although it was bigger, all the same issues persisted.
The WiFi was intermittent & slow.
I wouldn’t recommend this hotel to anyone.

2025-02-21 via Nuitee
F
Faker group bd
8
Wishes good............
Pros:

BF was so nice n enjoyable and location is good at all.............

Cons:

No limits of happiness.............

2025-01-28 via Nuitee
R
Ravi family with young children in
9
Superb
2025-01-16 via Nuitee
R
Rajdeep kaur family
2
Pros:

I had the terrible experience. The worst stay of my life so far. Bed sheets and blankets were dirty. The room smelled like pee. towels were discolored. The property does not look like anything in the pictures they have on internet.
DO NOT RECOMMEND AT ALL

2024-11-11 via Nuitee
A
Anup
8
Value for Money
Pros:

This is family frindly hotel with fantastic view of mountains.

2024-06-13 via Nuitee
D
Dongre family with young children in
3
Poor
2024-05-28 via Nuitee
R
Rahul group in
10
Exceptional
Pros:

Staff was very supportive during the stay.

Cons:

Location

2024-05-10 via Nuitee
S
Shrey young couple in
7
Good
2024-04-23 via Nuitee
A
Ahluwalia young couple in
3
Poor
2024-04-15 via Nuitee