Mildom City Hotel

Hotels
7.7 (612 reviews)
Nauryzbai Batyr Street 122 , Almaty , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room size
Cleanliness issues

Categories

Cleanliness
7.2
One review mentioned issues with cleanliness, including mold in the bathroom and lack of thorough cleaning.
Service
8.7
Staff were noted as friendly and helpful, with specific mentions of positive interactions.
Location
8.2
Multiple reviews highlighted a good and convenient location.
Room Quality
6.2
Concerns were raised about room size and maintenance issues, such as a broken drawer.
Amenities
7.7
Basic amenities were available, and some positives were mentioned, but overall satisfaction not emphasized.
Value for Money
7.2
Some reviews suggested the price didn't meet expectations in relation to service received.
Food and Beverage
8.2
Food and drink services were mentioned positively, at least partially.
Overall Experience
8.2
Overall experience was positive, with a definite recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Convenient Location
Mildom City Hotel, located in Almaty, is within close proximity to major landmarks such as Abay Opera House and Kazakhstan Independence Monument, making it an ideal choice for travelers looking to explore the city.

Modern Amenities
Guests at Mildom City Hotel can enjoy a comfortable stay with amenities such as air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also offers conveniences like room service and a 24-hour front desk to cater to the needs of every guest.

Free Parking and Shuttle Service
With complimentary private parking for guests and a paid airport shuttle service, Mildom City Hotel ensures a hassle-free experience for travelers, whether they are arriving by car or by air. Book your stay now and experience convenience at its best!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 612 reviews
Cleanliness: 7.2
Service: 8.7
Location: 8.2
Room Quality: 6.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.2
G
Glib couple ua
10
A lovely little hotel in a convenient location!
Pros:

A lovely comfortable hotel in a fantastic location. Short walking distance to qaganat and Spar. Plenty of other options for food nearby. Almaty museum is less than a 5 min walk away. They do provide a parking spot as well, but better to notify them upfront. The receptionists were polite and helpful.

Cons:

The only annoying thing is that you have to ask the reception to open the gate to drive in and out of the community.

2026-07-25 via Nuitee
T
Tessa solo_traveller nl
10
2026-07-24 via Nuitee
D
Debbache couple fr
10
2026-07-23 via Nuitee
A
Athari couple om
5
Cons:

الغرفة صغيرة جداً ولا يوجد شطاف في دورة المياه

2026-07-22 via Nuitee
Y
Yair solo_traveller il
10
Pros:

Nine and quiet, but close to the center

2026-07-21 via Nuitee
A
Athman couple ma
10
Pros:

We really enjoyed our stay at this hotel. The hotel is nice, clean, and comfortable. All the staff were friendly and welcoming, but the reception team deserves special thanks. They were especially kind, helpful, and made us feel comfortable throughout our stay. We would happily recommend this hotel to other travelers.

2026-07-20 via Nuitee
F
Febrariska solo_traveller qa
1
Booking.com you should really come and see the properties here before accepting them on your platform
Pros:

It’s dirty and old!

Cons:

The toilets is not scurb and yellow, the bed sheets have scratches and holes, the furnitures are broken ad mouldy

2026-07-17 via Nuitee
S
Samantha solo_traveller gb
8
Pros:

Comfortable bed & room with air conditioning.
Good shower. Staff friendly and replied to my questions promptly.

Cons:

Room a bit dark on the lower floor but this did mean the room was cool.

2026-07-14 via Nuitee
господин solo_traveller kz
10
Pros:

Хм в целом ,цены из букинга слишком дорогие на этот отель ,из ресепшена дают цены меньше поэтому там напрямую бронируйте , отель сам этот маленький и комнаты тоже ,много ожидать не стоит ,а вот обслуживание ресепшена не плохое но и не прям хорошее

Cons:

Номера маленькие ,не все и не всегда работает , в целом за такую цену большего ожидать и невозможно

2026-07-13 via Nuitee
A
Adele Aurea couple ae
8
We stayed here for 8 days and 7 nights, and overall, we had a great experience.
Pros:

We stayed here for 8 days and 7 nights, and overall, we had a great experience.
The hotel is clean, and our room was cleaned every day. Towels were replaced daily, and the housekeeping staff did an excellent job vacuuming, cleaning the bathroom, and keeping everything tidy. Special thanks to the cleaner for her hard work throughout our stay.
The bathrobes were in good condition, but the body towels could be replaced with newer ones. During our first two nights, the bedsheets and comforter felt a bit old (though clean), but they were later changed to newer, more comfortable ones.
The reception staff were friendly, helpful, and most spoke good English. You can pay by cash or card. There is a 20,000 tenge refundable deposit upon check-in, but you can ask if they can lower the amount.
The room includes a kettle and refrigerator, and free drinking water is available near the reception. Guests can also borrow an iron.
Overall, we had a comfortable stay and would recommend this hotel.

Cons:

The bathrobes were in good condition, but the body towels could be replaced with newer ones. There is no weighing scale in the hotel. We can’t check our luggage.

2026-07-12 via Nuitee
M
mehmet ali family_with_children tr
7
2026-07-12 via Nuitee
D
Diana solo_traveller de
9
2026-07-11 via Nuitee
S
Sean solo_traveller au
7
2026-07-10 via Nuitee
B
Beyhan solo_traveller tr
8
2026-07-08 via Nuitee
G
German solo_traveller kz
10
Pros:

Хороший отель, маленький просторный, требуется ремонт

Cons:

Ремонт, и воняет

2026-07-08 via Nuitee
Комарницкая solo_traveller kz
9
2026-07-07 via Nuitee
M
Mary solo_traveller az
9
2026-07-06 via Nuitee
K
Kanat couple kz
10
2026-07-02 via Nuitee
Рухшана couple kg
1
2026-07-01 via Nuitee
S
Sergey_Lermontov solo_traveller ru
10
Pros:

Отличное место. Вежливый персонал. Рядом замечательное кафе. Спасибо за гостеприимство.

2026-06-30 via Nuitee