Mildom City Hotel

Hotels
7.7 (565 reviews)
Nauryzbai Batyr Street 122 , Almaty , kz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room size
Cleanliness issues

Categories

Cleanliness
7.2
One review mentioned issues with cleanliness, including mold in the bathroom and lack of thorough cleaning.
Service
8.7
Staff were noted as friendly and helpful, with specific mentions of positive interactions.
Location
8.2
Multiple reviews highlighted a good and convenient location.
Room Quality
6.2
Concerns were raised about room size and maintenance issues, such as a broken drawer.
Amenities
7.7
Basic amenities were available, and some positives were mentioned, but overall satisfaction not emphasized.
Value for Money
7.2
Some reviews suggested the price didn't meet expectations in relation to service received.
Food and Beverage
8.2
Food and drink services were mentioned positively, at least partially.
Overall Experience
8.2
Overall experience was positive, with a definite recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Convenient Location
Mildom City Hotel, located in Almaty, is within close proximity to major landmarks such as Abay Opera House and Kazakhstan Independence Monument, making it an ideal choice for travelers looking to explore the city.

Modern Amenities
Guests at Mildom City Hotel can enjoy a comfortable stay with amenities such as air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also offers conveniences like room service and a 24-hour front desk to cater to the needs of every guest.

Free Parking and Shuttle Service
With complimentary private parking for guests and a paid airport shuttle service, Mildom City Hotel ensures a hassle-free experience for travelers, whether they are arriving by car or by air. Book your stay now and experience convenience at its best!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 565 reviews
Cleanliness: 7.2
Service: 8.7
Location: 8.2
Room Quality: 6.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.2
S
Saryshev solo_traveller kz
10
Pros:

Очень комфортно и уютно. Во дворе, в дали от шума , можно спать с открытым окном

Cons:

Предложил бы поставить диспенсер для воды по коридоре

2026-05-30 via Nuitee
A
Abror family_with_children kz
10
2026-05-29 via Nuitee
F
Fatima family_with_children kz
1
2026-05-28 via Nuitee
J
José Luis solo_traveller es
1
No no no
Pros:

Not recommended at all

Cons:

Bad experience
Not clean

2026-05-27 via Nuitee
V
Vira couple nl
10
Pros:

Staff is super friendly. Everyone was so helpful. Thank you guys for a great service.

Cons:

Towels are falling apart. Please let them retire with dignity. It feels like they witnessed Soviet Union

2026-05-26 via Nuitee
R
Roman Bakumenko family_with_children cy
10
Pros:

Отличное месторасположение,, чистый номер, новый ремонт, дружелюбный персонал.

2026-05-26 via Nuitee
R
Roberto solo_traveller ch
10
Great place!
Pros:

Great place on ground floor and well located.
Surrounded by great cafes and parks.
Also has a private and secure parking…

2026-05-21 via Nuitee
A
Aigerim solo_traveller kz
6
2026-05-18 via Nuitee
R
Ralf solo_traveller de
6
2026-05-17 via Nuitee
T
Tatyana family_with_children kz
1
Pros:

Расположение. Уборщица которая старается и вытягивает это место.

Cons:

Банка колы 3 500 тенге, когда в магазине 350 тенге. Хотели чтобы я оплатила за 1 банку 3 500 тенге, купленная взамен в магазине их не устроила. Волосы на полу в ванной, рванное постельное белье, уставшие полотенца.слышимость очень хорошая. Все слышно что происходит в коридоре и в других номерах. В номере холодно.

2026-05-17 via Nuitee
A
Anvar couple de
10
Pros:

Хорошая гостиница.Чисто,уютно,вежливый персонал.В следующий раз обязательно воспользуюсь этим отелем.

2026-05-14 via Nuitee
A
Akbulatova solo_traveller kz
10
Комфортное проживание
Pros:

Удобство, комфорт все отлично расположен самые центр практически, можно легко добраться до любой точки. Персонал отличный очень приветливые, вежливые и дружелюбные. Администраторы Султан и Аружан всегда готовы помочь, дружелюбные, вежливые. Молодцы👍
Работа горничных тоже отличная всегда чистота и порядок.

2026-05-13 via Nuitee
I
Israil solo_traveller az
10
2026-05-11 via Nuitee
K
Konstantin solo_traveller ru
10
Pros:

Чисто, ночью тихо, удобная кровать

2026-05-10 via Nuitee
C
Chilingaryan solo_traveller am
9
Nice lace, kind and supportive staff.
Pros:

Very kind and supportive staff.

Cons:

N/A

2026-05-07 via Nuitee
A
Amelia solo_traveller ro
10
2026-05-06 via Nuitee
P
Peter solo_traveller au
5
Below average
Pros:

Location

Cons:

Bathroom fan didn't work. Mould in the shower.
Virtually no room between the bed and the wall.
I requested a double bed but got twin beds pushed together.
TV remote control didn't work.
Overpriced for what it is.

2026-05-06 via Nuitee
O
Olzhas solo_traveller kz
10
2026-04-30 via Nuitee
V
valentina couple it
8
Posizione ideale per visitare la città, camere spaziose
Pros:

Posizione, grandezza stanza, staff gentile e disponibile

Cons:

Il parcheggio è piccolo devi essere fortunato a trovare posto

2026-04-30 via Nuitee
Цуверкалов solo_traveller kz
9
Pros:

Центр города,чисто

Cons:

Вид из окна неочень

2026-04-22 via Nuitee