Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Excellent breakfast
Cons:
Cleaning staff noise
Old decoration in some rooms

Categories

Cleanliness
9
Many reviews mentioned spacious and clean rooms, though one mentioned noisy cleaning staff.
Service
9.47
Consistently highlighted as friendly and helpful across multiple reviews.
Location
9.51
Numerous mentions of excellent central location, perfect for staying in Krakow.
Room Quality
8.96
Described as spacious and comfortable, with some noting it has an old-style charm.
Amenities
8.68
Basic amenities noted positively, but some issues like old decoration were mentioned.
Value for Money
8.95
Many reviewers felt they received more than they expected for the price.
Food and Beverage
9.19
Breakfast was frequently highlighted as excellent and diverse.
Overall Experience
9.06
A consistent theme of satisfaction with several declarations of intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:45

Property Description

Convenient Location in Cracow’s Old Town
The Pollera, founded in 1834, is a charming hotel situated in the heart of Cracow’s Old Town. Just a stone's throw away from St Mary’s Basilica and the Main Market, this historic gem offers easy access to the city's main attractions.

Elegant Art Nouveau Design
Step into a world of timeless elegance at the Pollera, where Art Nouveau-inspired interiors greet you with wooden furniture in rich, dark hues. Each room is equipped with modern comforts like a satellite TV, a private bathroom with complimentary toiletries, and even a supply of mineral water.

Delightful Dining Options
Start your day with a delicious breakfast buffet at the Pollera or choose to have it delivered to your room for a cozy morning treat. With the option to explore nearby dining spots in Kazimierz or visit the iconic Wawel Castle, culinary adventures await just steps away.

Experience the allure of Cracow from the comfort of the Pollera. Book your stay now to create unforgettable memories in this enchanting city.

Important information:

Please note that for reservations for 4 rooms or over, different policies will apply.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for 100 zł per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 5441 reviews
Cleanliness: 9
Service: 9.47
Location: 9.51
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.95
Food and Beverage: 9.19
Overall Experience: 9.06
P
Piotr • solo_traveller • pl
10
2026-05-23 • via Nuitee
A
Abdulla • solo_traveller • ae
8
2026-05-23 • via Nuitee
D
Daiana • family_with_children • nl
10
Great location
Pros:

The location was great, and I really liked the size and cleanliness of the rooms. The staff was friendly, though we didn't interact with them much. We also chose not to include breakfast during our stay but it looked amazing!

Cons:

While I knew from the terms and conditions that the apartments were outside the main building. I think, It would be less misleading if they listed them under a different name, rather than 'Hotel Pollera,' since they aren't actually part of the hotel.

2026-05-22 • via Nuitee
T
Thijs • family_with_children • nl
10
2026-05-22 • via Nuitee
A
Anatolii • solo_traveller • pl
10
2026-05-21 • via Nuitee
K
Kuca • solo_traveller • pl
10
2026-05-21 • via Nuitee
S
Siv • couple • no
9
Klassisk perle, med sentral beliggenhet
Pros:

Flott beliggenhet i gamlebyen. Hotellet er veldig godt bevart i sin opprinnelige jugendstil og er et klassisk stilstudie. Man kan følelsen av å komme til et hotell på slutten av 1800-tallet, bare med mye bedre komfort. Veldig god service og nydelig frokostbuffet.

2026-05-21 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-05-20 • via Nuitee
S
Sarsh • solo_traveller • gb
10
Very nice hotel.
Pros:

Location was 5/10 minute walk from the square and restaurants. Very clean and beds comfortable.

Cons:

A little outdated but this didn't matter to us. Liquid milk would have been nice - powdered milk is yuk!

2026-05-20 • via Nuitee
J
Jennifer • solo_traveller • us
10
Beautiful historical location
2026-05-20 • via Nuitee
G
Gergely • solo_traveller • hu
9
Kényelme sokkal jobb, mint egy magasabb konfortfokozatúnak.
Pros:

Régimódi szobák, tényleg van benne egy 19. századi érzés. Tetszett, hogy megőrizték a régiségét és csak egy liftet építettek be. A reggeli is bőséges volt. Személyzet segítőkész, minden jól működött. Az ágy jobb, mint egy négycsillagosban.

Cons:

Az ágy egy kicsit rövid, de nem zavaró (elért a lábam a szemközti ágykeretbe. Ezen felül nem tudnék mást mondani.

2026-05-19 • via Nuitee
R
rosita • family_with_children • il
10
2026-05-19 • via Nuitee
J
Juliusz • solo_traveller • pl
10
2026-05-19 • via Nuitee
F
Frank Rieneck • couple • de
8
2026-05-19 • via Nuitee
J
Joao • couple • br
10
Conforto e elegância em atmosfera vintage, a preços excelentes para o seu padrão.
Pros:

Localização excelente, próximo à estação de trem/onibus e dos principais pontos turísticos do centro histórico. O hotel é um clássico, com estilo elegante e que nos remete a um passado glamouroso, bem diferente do estilo limpo (e sem alma) dos hotéis atuais.

2026-05-19 • via Nuitee
Y
Yu • solo_traveller • de
10
Pros:

Convenient location in the old city, historical building but kept in clean condition and reasonable price. Strongly recommend.

2026-05-18 • via Nuitee
V
Vojčíková • solo_traveller • fr
10
Pros:

Position and soul of the old hotel in the center of Krakow was amazing, personal was super nice and helpfull, I am coming back definitely, thanks for this experience :)

2026-05-18 • via Nuitee
R
Roberto • couple • it
9
Pros:

Centrale, colazione completa dolce salato .
Staff gentile e disponibile

Cons:

Nulla di particolare

2026-05-18 • via Nuitee
H
Halina • solo_traveller • at
9
Ich war dort gut untergebracht!
Pros:

Das Zimmer war schön, leider ohne Kühlschrank, ein schöner Bad leider mit Badewanne und nicht Dusche, das Frühstück war wunderbar und für jeden Geschmack. Das Personal war sehr freundlich und die Lage fantastisch. Das nächste Mal werde werde ich ganz sicher auch dort übernachten! Es hat mir sehr gefallen!!!

2026-05-18 • via Nuitee
Y
YULIYA • solo_traveller • by
10
2026-05-18 • via Nuitee