Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Excellent breakfast
Cons:
Cleaning staff noise
Old decoration in some rooms

Categories

Cleanliness
9
Many reviews mentioned spacious and clean rooms, though one mentioned noisy cleaning staff.
Service
9.47
Consistently highlighted as friendly and helpful across multiple reviews.
Location
9.51
Numerous mentions of excellent central location, perfect for staying in Krakow.
Room Quality
8.96
Described as spacious and comfortable, with some noting it has an old-style charm.
Amenities
8.68
Basic amenities noted positively, but some issues like old decoration were mentioned.
Value for Money
8.95
Many reviewers felt they received more than they expected for the price.
Food and Beverage
9.19
Breakfast was frequently highlighted as excellent and diverse.
Overall Experience
9.06
A consistent theme of satisfaction with several declarations of intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:45

Property Description

Convenient Location in Cracow’s Old Town
The Pollera, founded in 1834, is a charming hotel situated in the heart of Cracow’s Old Town. Just a stone's throw away from St Mary’s Basilica and the Main Market, this historic gem offers easy access to the city's main attractions.

Elegant Art Nouveau Design
Step into a world of timeless elegance at the Pollera, where Art Nouveau-inspired interiors greet you with wooden furniture in rich, dark hues. Each room is equipped with modern comforts like a satellite TV, a private bathroom with complimentary toiletries, and even a supply of mineral water.

Delightful Dining Options
Start your day with a delicious breakfast buffet at the Pollera or choose to have it delivered to your room for a cozy morning treat. With the option to explore nearby dining spots in Kazimierz or visit the iconic Wawel Castle, culinary adventures await just steps away.

Experience the allure of Cracow from the comfort of the Pollera. Book your stay now to create unforgettable memories in this enchanting city.

Important information:

Please note that for reservations for 4 rooms or over, different policies will apply.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

9.1
Based on 5798 reviews
Cleanliness: 9
Service: 9.47
Location: 9.51
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.95
Food and Beverage: 9.19
Overall Experience: 9.06
I
Isaosa • solo_traveller • pl
10
2026-09-12 • via Nuitee
N
Nouri • solo_traveller • nl
7
2026-09-12 • via Nuitee
E
ecodaKor • solo_traveller • kr
10
Pros:

이 도시 호텔 중 가장 좋은 위치에 있으며, 주차가 아주 편리합니다. 아침 식사도 질적으로 양호하고, 잔잔한 재즈음악이 흐르는 식사 분위기도 특별합니다. 유서깊은 아르누보 양식의 이 호텔에 묵는 것 자체가 크라쿠프 여행의 일부로서 가치가 있는 듯 합니다.

2026-09-12 • via Nuitee
M
Mahdi • family_with_children • il
10
2026-09-11 • via Nuitee
C
Carlos • couple • es
8
Buena ubicación , se deben cambiar los cochones algo básico en un hotel
Pros:

La ubicación

Cons:

Los colchones malos y el mobiliario viejo

2026-09-11 • via Nuitee
K
Krzysztof • couple • pl
7
Świetny hotel do spędzenia jednej nocy w samym centrum
Pros:

Lokalizacja

Cons:

Bardzo słabe wyciszenie - słychać hałas z ulicy. Brak klimatyzacji w pokoju.

2026-09-11 • via Nuitee
L
Lee • couple • gb
10
2026-09-11 • via Nuitee
V
Volodymyr • solo_traveller • ca
9
Great stay overall: clean room, nice location and very friendly staff.
Pros:

Everything was very good. Great location, convenient parking, a clean room, and very friendly staff. I had a very pleasant stay.

Cons:

the poor soundproofing - I could hear everyone talking and moving around in the hallway.

2026-09-10 • via Nuitee
F
Francesca • extended_group • it
9
La posizione è ottima, nel centro storico e raggiungibile a piedi dalla va stazione. La colazione ottima e abbondante. V
Pros:

Pulizia e colazione

2026-09-10 • via Nuitee
A
Amna • extended_group • il
8
Pros:

Location

Cons:

No fridge in the rooms.

2026-09-10 • via Nuitee
U
Ugobooss • solo_traveller • it
7
Ottima posizione
Pros:

Posizione eccellente,staff ottimo

Cons:

Colazione cara e poca scelta rispetto ai locali fuori,camere datate e per quanto mi riguarda il lavandino veramente minuscolo,anche se una camera singola al piano sotto aveva un bagno decisamente più generoso.....

2026-09-10 • via Nuitee
V
Valérie • solo_traveller • be
9
2026-09-09 • via Nuitee
S
svitlana • solo_traveller • it
9
2026-09-09 • via Nuitee
S
Silvia • solo_traveller • cr
10
Bello hotel
Pros:

Excelente ubicación exc desayuno perdonal amable volveria

Cons:

Nada

2026-09-09 • via Nuitee
M
Munehiro • couple • jp
9
Pros:

クラクフ中央駅からも近く利便性も良かったです。
朝食も日によってメニューも違いとても豊富で美味しかったです。
また、次回も利用したいです。

2026-09-09 • via Nuitee
C
Carla • couple • it
9
Pros:

Ottima colazione, staff gentilissimo, possibilità di parcheggio nel cortile dell'albergo

Cons:

niente

2026-09-09 • via Nuitee
P
Perkins • solo_traveller • us
10
Lovely Hotel in Old Town
Pros:

Very comfy room, awesome breakfast. Staff was very friendly.

Cons:

The Noise. Next time I will ensure that we book a courtyard facing room. You do not want a room facing the road.

2026-09-09 • via Nuitee
Y
Yulian • solo_traveller • pl
9
2026-09-08 • via Nuitee
M
Marila70 • solo_traveller • it
8
Pros:

La posizione e gli ambienti che rimandano al passato

Cons:

Il lavandino del bagno, troppo piccolo ma molto carino

2026-09-08 • via Nuitee
G
Giovanni • solo_traveller • it
9
Pros:

Pulizia,posizione,staff

Cons:

Migliorabile colazione

2026-09-08 • via Nuitee