Econo Lodge Inn & Suites Knoxville East

Hotels
•
Econo Lodge
5.5 (412 reviews)
7424 Strawberry Plains Pike , Knoxville , US
+1 865-932-1217

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Rude service

Categories

Cleanliness
3.5
Reports of unclean rooms and black mold indicate significant issues.
Service
6.5
Service varied; some staff were kind, but incidents of rudeness reported.
Location
6.5
Location is noted as good and easily accessible.
Room Quality
4.5
Rooms described as outdated, with noisy beds and some maintenance issues.
Amenities
5.5
Basic amenities available, but some guests missed essential items.
Value for Money
7.5
Some guests felt it was good value despite various issues.
Food and Beverage
5.5
No specific comments on food; standard for similar hotel tiers.
Overall Experience
4.5
Mixed experiences; several guests expressed dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:54

Property Description

Convenient Location and Nearby Attractions
The Econo Lodge Inn & Suites East is strategically situated near Interstate 40, offering easy access to downtown Knoxville and popular attractions like the Knoxville Zoo and Great Smoky Mountains National Park.

Abundance of Recreational Activities
Guests can enjoy a range of outdoor activities from golfing to water skiing at the nearby lakes, Douglas Lake and Cherokee Lake. For shopping enthusiasts, the Knoxville Center mall and Bass Pro Shops are just a short drive away.

Comfortable Accommodations and Amenities
From free high-speed Internet and a delicious breakfast bar to a refreshing outdoor pool, this hotel provides a relaxing stay. Business travelers will find convenience in the mini suites with work areas, while all guests can request rooms with whirlpool bathtubs for added luxury.

Book your stay now at Econo Lodge Inn & Suites East for a memorable and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

5.5
Based on 412 reviews
Cleanliness: 3.5
Service: 6.5
Location: 6.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 4.5
I
Isabella • couple • us
5
2026-09-19 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

The staff is great and super friendly and helpful

2026-09-17 • via Nuitee
M
Misty • couple • us
1
My sinuses stayed clogged up, bed was very uncomfortable, mold in room
Pros:

Nothing

Cons:

The room had mold in it. Had a hard time with the key,
The bed sheet had holes in them because of cigarettes burns.

2026-09-11 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Christie • solo_traveller • us
2
Rude intrusive staff and dirty room
Pros:

Good location

Cons:

The man working the front desk was rude and very unprofessional. He yelled at me and another customer numerous times when we were asking questions about our reservations. He threatened to cancel our reservations because we asked why he was raising his voice and yelling at us. The room was not clean, the tub had dirt and hair in it, the towels stink and the floors had obviously not been swept, the beds were as hard as the floor. Their website says they have a pool, it was closed. Upon checkout an older man followed me and another customer around asking questions about what we were taking to our cars. He asked the other customer personal questions about his family and made comments about how many kids he had, very rude and unnecessary.

2026-09-01 • via Nuitee
K
Kysor • couple • us
8
2026-07-15 • via Nuitee
D
Dusty • couple • us
10
2026-07-10 • via Nuitee
D
Dusty • couple • us
10
2026-07-10 • via Nuitee
D
Dusty • couple • us
10
2026-07-10 • via Nuitee
L
Lewis • solo_traveller • us
1
Cons:

They don't listen and pay attention they don't understand nor are they focused on their patrons

2026-07-06 • via Nuitee
K
Kristina • couple • us
1
I was denied ability to stay at the property because my SERVICE ANIMAL is over 50 lbs.
Pros:

I didn’t.

Cons:

Rude, disrespectful, judgmental misinformed front desk agents.

2026-06-19 • via Nuitee
D
Dominguez • solo_traveller • us
10
2026-06-16 • via Nuitee
O
Olivia • couple • us
2
2026-06-12 • via Nuitee
J
James • couple • us
1
Bad value
Cons:

Advertised as having a pool, but their pool hasn't been open for a year

2026-06-12 • via Nuitee
D
Dominguez • solo_traveller • us
10
2026-06-08 • via Nuitee
G
Gilmore • couple • us
1
Do not stay here
Pros:

gross rooms not clean at all the staff is rude and disgusting attitude do not stay here

Cons:

Everything they are gross

2026-06-02 • via Nuitee
H
Haley • couple • us
4
Need to update and check rooms.
Pros:

Location

Cons:

There was mold in the mini fridge. It also didn’t work. The room smelled strongly of smoke but it’s non smoking.

2026-06-01 • via Nuitee
C
Christopher • couple • us
1
2026-05-26 • via Nuitee
J
Jordan • solo_traveller • gb
1
Disappointing, Disgusting, Non-smoking room stunk of smoke, yellow floors and big gaps in the door, people knocking at a
Pros:

Nothing it was disgusting.

Cons:

The room was advertised as non-smoking however is absolutely stinking of cigarette smoke and the floor was yellow from the staining of tobacco. The front door had a massive gap in it where you can see the outside and had people knocking on the door multiple times throughout the night, absolute joke! I would highly recommend that you DO NOT stay here as the photos of the property do not show you what it is really like. I believe a lot of homeless people stay in these rooms full time. May be a cheap stay but it isn’t worth the uncomfortable stay.

2026-05-25 • via Nuitee
W
William • solo_traveller • us
1
Pros:

Absolutely nothing. Asked for non-smoking room and was given a smoking room that had cigarette burns in the furniture.

Cons:

The upkeep of the property is not good. The desk attendant seemed bothered and extremely unfriendly.

2026-05-20 • via Nuitee