Casa de Juan Hostal

Hotels
8.4 (203 reviews)
Xalapeños Ilustres 156 Zona Centro , Xalapa , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Garden
Luggage storage
Games room
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Comfortable beds
Cons:
Noise from the street
Limited amenities
Poor lighting in rooms

Categories

Cleanliness
8.04
There were complaints regarding noise in the hallways and limited cleaning during the stay.
Service
9.51
The staff is described as very kind and attentive, providing excellent service.
Location
9.55
The location is praised for being central and convenient for accessing local attractions.
Room Quality
8
Rooms were cozy, but some guests found them to be dark and cramped.
Amenities
7.03
Limited amenities noted, such as lack of breakfast and insufficient maintenance of bathrooms.
Value for Money
8.99
Guests found the hotel economically pleasant for the price paid.
Food and Beverage
7.54
No breakfast offered and limited food options available.
Overall Experience
8.51
Overall, guests enjoyed their stay but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:18

Property Description

Historic Charm and Modern Comforts
Casa de Juan Hostal, a charming 3-star hotel built in 1928, offers a unique blend of historic charm and modern comforts. Each room features a patio, desk, and a private bathroom with free toiletries. Some units even boast stunning city views, providing a picturesque backdrop to your stay.

Convenient Location
Ideally located near Lake Walking and Clavijero Botanic Garden, Casa de Juan Hostal offers easy access to popular attractions like Metropolitan Cathedral and Texolo Waterfall. Whether you're a nature enthusiast or a culture buff, this hotel is the perfect base for exploring the beauty of Xalapa.

Relaxing Amenities
Unwind in the hotel's garden, mingle in the shared lounge, or stay connected with free WiFi throughout the property. Enjoy a comfortable stay with attentive staff, cozy non-smoking rooms, and quality bed linen and towels provided. Book your stay at Casa de Juan Hostal for a memorable experience in Xalapa.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 203 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 7.03
Value for Money: 8.99
Food and Beverage: 7.54
Overall Experience: 8.51
B
Brito Tello solo_traveller mx
10
Excelente lugar para quedarte y descansar durante un tiempo
Pros:

La ubicación tan accesible con Xalapa, puedes caminar a cualquier lado y llegarás sin problemas a tu destino

Cons:

Para la relación calidad-precio es un lugar bastante bueno no me puedo quejae

2026-07-16 via Nuitee
V
Velasco solo_traveller mx
5
Pros:

El trato

Cons:

Que tenían polvillo las camas

2026-07-11 via Nuitee
D
David solo_traveller mx
10
Excelente
Pros:

La ubicación y hotel por dentro

Cons:

Nada

2026-07-10 via Nuitee
S
Sergio solo_traveller mx
9
2026-06-20 via Nuitee
S
serrano parra solo_traveller mx
8
2026-06-14 via Nuitee
Z
Zuñiga solo_traveller mx
8
2026-06-07 via Nuitee
B
Bertha solo_traveller mx
10
Hermoso lugar
Pros:

Las instalaciones y la ubicación

2026-06-02 via Nuitee
T
Taïs solo_traveller fr
7
Pros:

Nous avons tout d'abord était dans une grande chambre avec mon amie, le lit était incroyable très grand et confortable.
Il faisait frais dans la chambre, espace de rangement, et très bien situé.
Le personnel de nuit est vraiment très gentil.

Cons:

Nous avons eu une autre chambre pour la fin de notre séjour et la c'est le drame, on sait fais dévorer par les moustique une catastrophe sans parler du bruit de la rue car zéro isolation.
Gros problème dans les chambres d'humidité, et des odeurs nausée à bonde.
Sans compté que le ménage n'est clairement pas bien réalisé étant donner que l'hôtel à des invasions de cafard et quand nous sommes arrivé il y avait déjà 3 cafards mort dans la chambre.
Forte heureusement pour nous les petites bebettes nous font pas peur.

2026-06-01 via Nuitee
F
Franco solo_traveller br
6
Minha experiência não tão boa na Casa de Juan
Pros:

O hotel está lindo na área comum, como na recepção, e está bem localizado.

Cons:

Reservei pelo booking e no momento do check-in me cobraram um valor a mais. Também me acomodaram em um quarto ao lado da recepção. Além da questão do barulho (que não foi excessivo, mas pode prejudicar o sono), as cortinas do quarto não cobriam bem o vidro, o que não me deixou 100% à vontade. Um outro problema disso é que o quarto em que fiquei não havia janelas e precisa deixar as janelas abertas porque ficava muito abafado, porém, com diferentes pessoas na área, ficava impossibilitada. Havia um exaustor no banheiro, mas ele não era muito eficiente. O chuveiro também não era muito bom.

2026-05-30 via Nuitee
C
Chay solo_traveller mx
10
2026-05-30 via Nuitee
K
Karla Ivette MJ solo_traveller mx
6
Si solo es para dormir está bien.
Cons:

Mucha desorganización en el personal.
Me parece hasta un poco inseguro como es la puerta con código que le pasan a todos, está muy al aire libre, y digo podría entenderlo si hubiera alguien en recepción Pero casi no hay nadie ahí, cuando tuve que entregar la habitación, ni un alma había.
Se supone que hay cafetería, y cocina (sin nada la verdad) , ni agua 😭 o garrafón y en Xalapa aunque no esté el calor como en el puerto eso me saco de onda.
No pido que haya un clima Pero ni ventilador hay, las habitaciones muy cerradas , es un bochorno :( y solo tienen una ventana que si me parece riesgoso dormir con ella abierta debido a que se hospeda de todo tipo de gente, dice "No fumar" y me indicaron no alcohol, no ruido y dije "bueno" y en una habitación que estaba en la entrada había personas fumando y tomando , Pero no de una forma típica , se sentía un ambiente raro, no supe si solo era cigarro y otra sustancia.
En el baño se hace un regadero de agua ya que no hay separación entre la regadera y el WC 🚽

yo decidí hospedarme ahí porque estaba cerca de donde iba, por alguna razón hice más largo mi viaje y tuve que quedarme más tiempo , para ir y dormir creo que está bien, si solo vas a dormir
Porque literal no hay nada que hacer ahí, ni puedes preparar ahí comida, los cubiertos y cosas se ven dudosas 😭 , el personal lo sentí muy a la "ahí se va", las toallas me he hospedado de verdad en diferentes precios 😭 desde todo incluído hasta hostales, y juro que es la primera vez que veo que no me cambian mis toallas diario, y allá al ser un clima húmedo no se seca nada, si son personas ya mayores o sin mucha fuerza no recomiendo mucho quedarse ahí, casi todas las habitaciones están arriba y no hay nadie quien te ayude a subir las maletas al segundo piso 😭, son unas escaleras muy pequeñas y es la única forma de subir y bajar.
Me tocó una experiencia donde "un vecino" lo sentí muy invasivo con mi privacidad.

2026-05-28 via Nuitee
L
Luis Angel solo_traveller mx
10
2026-05-26 via Nuitee
V
Vazquez couple mx
9
2026-05-25 via Nuitee
C
Craig solo_traveller us
8
Nice place with a nice patio for morning coffee.
Pros:

An enjoyable stay very close to the main plaza. There is a kitchen… just ask.

Cons:

The dorms only have 2 beds, so there is a 50/50 chance that you will get the bunk you did/didn’t want.

2026-05-22 via Nuitee
Y
Yury Alejandra solo_traveller mx
10
Pros:

Atención, limpieza, comodidad, ubicación

Cons:

Todo bien gracias

2026-05-18 via Nuitee
R
René solo_traveller mx
8
Pros:

La ubicación

2026-05-17 via Nuitee
O
Ofir solo_traveller il
4
Not what you see in the photos..
Cons:

From the moment I arrived, they read me the rules as it was a homeless shelter.. not even a warm smile. I booked a dormes with a balcony and got a cell without any windows. The hostel run by a family and kids are in charge. The girl who checked me in had poor knowledge of hospitality. She said the room you get depends on availability. Imagine seeing a photo with plenty of soace, light etc. and you get to a tiny room. Also, it's wuite wierd to be in a dormes with only two beds with another person. On top of all that, they didn't have electricity and handled the whole situation poorly so I just left and didn't stay there. It was Thursday and the hotel was full, but they obviously lack the experience of how to manage a hotel.

2026-05-16 via Nuitee
R
René solo_traveller mx
10
Pros:

Ubicación

Cons:

Todo bien

2026-05-13 via Nuitee
S
Spiritaway solo_traveller gb
8
2026-05-13 via Nuitee
M
Morales Rosas solo_traveller mx
10
2026-05-07 via Nuitee