Hotel Matilde - Lifestyle Hotel

Hotels
9.6 (460 reviews)
Piazzetta Matilde Serao 7 , Naples , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Delicious breakfast
Cons:
Noise from kitchen
Some missing amenities in the room

Categories

Cleanliness
9.41
Reviewers noted the hotel was clean, contributing positively to sentiment.
Service
9.88
Staff were described as helpful, friendly, and professional, enhancing overall experience.
Location
10
Multiple reviews praised the hotel's central location, making it highly desirable.
Room Quality
9.37
Rooms described as spacious and clean with positive experiences noted.
Amenities
9.4
Amenities like the kettle and good wifi were positively mentioned.
Value for Money
9.36
Overall experience and quality suggest good value for the price.
Food and Beverage
9.41
Breakfast received high praise for variety and freshness.
Overall Experience
10
Overall a very positive experience with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:56

Property Description

Central Location

Hotel Matilde - Lifestyle Hotel is strategically located in the heart of Naples, just steps away from iconic landmarks such as San Carlo Theatre, Galleria Borbonica, and Maschio Angioino. Guests can easily explore the city's attractions with convenience and ease.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Each room features a private bathroom, ensuring a relaxing stay for our guests. The hotel's allergy-free environment and attentive staff further enhance the overall experience.

Multilingual Support

Our dedicated staff, fluent in English, Spanish, and Italian, are available 24/7 at the front desk to assist guests with any needs or inquiries. Feel welcomed and well taken care of throughout your stay at Hotel Matilde - Lifestyle Hotel.

Ready to immerse yourself in the charm of Naples? Book your stay at Hotel Matilde - Lifestyle Hotel now for a memorable experience in the heart of the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.6
Based on 460 reviews
Cleanliness: 9.41
Service: 9.88
Location: 10
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 10
K
Klaus solo_traveller it
8
2026-06-20 via Nuitee
M
Michelle solo_traveller dk
10
Pros:

Enestående Beliggenhed.
Super venlig personale. Lækker morgenmad.
Rigtig god seng. Rummelig værelse.

2026-06-19 via Nuitee
דפנה couple il
9
בהחלט מלון לחזור אליו ותמורה טובה לכסף
Pros:

מלון בוטיק של 18 חדרים בלבד, חדר זוגי גדול ומפנק
צוות אדיב ונהדר, המליצו על מסעדה נהדרת שעשתה לנו את הערב.
ארוחת בקר טובה, הכל טעים וטרי ומוגש בצורה מוקפדת ולא עמוסה מדי.
מיקום המלון הכי טוב שיש, סמוך לרחוב טולדו אבל עורפי ובלי כל הבלאגן של קידמת הרחוב

Cons:

הדבר היחיד שלא אהבנו הוא המבואה בכניסה למלון.
הכניסה חשוכה ולצערי נפלתי בה כי לא ראיתי את המדרגה המקדימה. זה היה יכול להיגמר אחרת, מזל שלא נפצעתי.

איזור הכניסה צריך להיות מסומן ומואר בצורה טובה שמבטיחה את בטיחות האורחים.

2026-06-15 via Nuitee
H
Heather extended_group us
10
Fantastic modern hotel right in the middle of where you want to be in Naples
Pros:

Super convenient and centrally located. Staff were so friendly and great. Really enjoyed the breakfast too

Cons:

One night the street below was really loud. Guess that’s to be expected when you’re so in the middle of everything.

Instructions on how to get into the hotel should be provided. Incredibly difficult to locate the first time

2026-06-03 via Nuitee
T
Therese extended_group us
10
Fabulous hotel and the staff made it even more enjoyable.
Pros:

The staff was wonderful!! The property was very clean and a great location.

Cons:

Nothing!

2026-06-03 via Nuitee
R
Roberto couple it
9
Pros:

Posizione, staff, wifi,

Cons:

Colazione scarsa

2026-06-02 via Nuitee
R
Reginald solo_traveller gh
9
2026-05-26 via Nuitee
M
Michael couple at
7
2026-05-26 via Nuitee
C
Celine couple ch
9
2026-05-26 via Nuitee
P
Patricia couple us
10
Pros:

Location

Cons:

Hard to find

2026-05-22 via Nuitee
T
travelnut360 Couples
10
Like it!
Pros:

Well located hotel close to shopping and dining on Via Toledo, one of the main shopping streets. The street is advertised as pedestrian only but scooters zip by and cars cross. The metro station is a short 10 minute walk away.

The hotel is contemporary and minimalistic, almost stark, and very well kept. All 20 rooms are on the same floor. Breakfast buffet is included and the selection was good enough for us. Staff is friendly and helpful. Special shout out to Luigi!

We had an outside window room that faced Via Toledo which was great for people watching but not so great at night for noise due to street cleaners and garbage collection if you are a light sleeper. The room and bathroom was large by European standards.

The entrance to the hotel is down a small side street next to the Galleria Umberto and easily missed as the door is between 2 large outdoor food tents. You need to find the door bell to be buzzed in, so very secure. There is a cute elevator for 2 that will take you up to the hotel level.

Would definitely stay here again. Great location, great accommodations and great staff!

2026-05-18 via Tripadvisor
A
Ann couple no
8
Trevligt hotell med god beliggenhet og hyggelig betjening. Kan anbefales.
Pros:

Fint hotell med sentral beliggenhet. Hyggelig personale og veldig god service. Veldig rolig til trass av at det låg i et travelt strøk.

Cons:

Ingenting.

2026-05-15 via Nuitee
B
Beatrice extended_group ch
8
2026-05-14 via Nuitee
C
Cale solo_traveller br
10
Excelente
Pros:

Do quarto e dos funcionários, Giorgio show

Cons:

Falta uma barra de segurança no chuveiro

2026-05-11 via Nuitee
P
Paula couple br
10
Pros:

Localização e conforto

2026-05-03 via Nuitee
A
Ahmed couple sa
9
غرف حديثة و مريحة و موقع استثنائي
Pros:

الغرف نظيفة و وهادئة و موقع الفندق في وسط نابولي ممتاز مساحة الغرف واسعة و دورة المياه حديثة. عدد الغرف في الفندق قليل وهذا يزيد من الهدوء والاهتمام بالنزيل.

Cons:

الوصول للفندق صعب قليلا، و غير واضح من الخارج و السيارات لاتصل الى باب الفندق و يقع في الدور الاول من المركز التجاري

2026-04-30 via Nuitee
M
Merit-Ene couple ee
7
excellent location and a nice boutique hotel
Pros:

Very good location, close to the port, Chiaia etc

2026-04-28 via Nuitee
K
Karin couple it
9
2026-04-23 via Nuitee
M
Maya solo_traveller bg
9
2026-04-19 via Nuitee
B
Burak solo_traveller tr
10
Pros:

Çok şık, temiz ve butik bir otel niteliğindeydi. Özellikle otel personeli harikaydı. Seyif, Hamal, Kevin, Ilarıa, Mhıke ve Marat’a ilgilleri, enerjileri ve emekleri için çok teşekkür ederim……

2026-04-18 via Nuitee