Hotel Matilde - Lifestyle Hotel

Hotels
9.6 (463 reviews)
Piazzetta Matilde Serao 7 , Naples , it
+39081425516

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
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Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Delicious breakfast
Cons:
Noise from kitchen
Some missing amenities in the room

Categories

Cleanliness
9.41
Reviewers noted the hotel was clean, contributing positively to sentiment.
Service
9.88
Staff were described as helpful, friendly, and professional, enhancing overall experience.
Location
10
Multiple reviews praised the hotel's central location, making it highly desirable.
Room Quality
9.37
Rooms described as spacious and clean with positive experiences noted.
Amenities
9.4
Amenities like the kettle and good wifi were positively mentioned.
Value for Money
9.36
Overall experience and quality suggest good value for the price.
Food and Beverage
9.41
Breakfast received high praise for variety and freshness.
Overall Experience
10
Overall a very positive experience with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:56

Property Description

Central Location

Hotel Matilde - Lifestyle Hotel is strategically located in the heart of Naples, just steps away from iconic landmarks such as San Carlo Theatre, Galleria Borbonica, and Maschio Angioino. Guests can easily explore the city's attractions with convenience and ease.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Each room features a private bathroom, ensuring a relaxing stay for our guests. The hotel's allergy-free environment and attentive staff further enhance the overall experience.

Multilingual Support

Our dedicated staff, fluent in English, Spanish, and Italian, are available 24/7 at the front desk to assist guests with any needs or inquiries. Feel welcomed and well taken care of throughout your stay at Hotel Matilde - Lifestyle Hotel.

Ready to immerse yourself in the charm of Naples? Book your stay at Hotel Matilde - Lifestyle Hotel now for a memorable experience in the heart of the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.6
Based on 463 reviews
Cleanliness: 9.41
Service: 9.88
Location: 10
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 10
L
Lothar • solo_traveller • de
8
Sehr gutes wenn auch nicht günstiges Hotel in perfekter und zentraler Innenstadtlage.
Pros:

Die Lage der Unterkunft ist unschlagbar. Die Unterkunft ist sehr stylish und sehr sehr sauber. Ich habe fantastisch geschlafen. Sehr gute und leise Klimaanlage, was nicht selbstverständlich ist.

Cons:

Der Eingang des Hotels ist sehr schlecht ausgeschildert und über ene Art Hinterhof und ein unscheinbares Treppenhaus zu erreichen. Das hat mir überhaupt nicht gefallen und passt in keinster weise zum Rest des Hotels im 1. Stock. Das Frühstücksbüffet ist unspektakulär aber durchaus ausreichend. Kleiner Frühstücksraum. Auch das ständige Klingeln zum Tür öffnen nach 18 Uhr vor einer Holztür im Hinterhof hat mich nicht überzeugt.

2026-07-03 • via Nuitee
G
George and Doreen • couple • il
10
2026-06-30 • via Nuitee
Z
zadok • couple • il
10
הייתי חוזר למלון הזה
Pros:

מלון מודרני חדרים ענקיים.
נמצא בלב רחוב טולדו

2026-06-29 • via Nuitee
G
Greg • couple • us
8
Pros:

Everything was great, room, staff , hotel were all very nice.

Cons:

It was a little difficult to find weven with signs they had. Not easy to access the front door. Figured out we had to buzz someone to access the building, it wasn't clear what floor they were on. Elevator not the best.

2026-06-29 • via Nuitee
Z
zadok • couple • il
10
Pros:

חדר גדול פונה לויה טולדו. ארוחת בוקר טובה.

2026-06-28 • via Nuitee
V
virginia • couple • uy
9
Pros:

Todo ok

2026-06-28 • via Nuitee
K
Klaus • solo_traveller • it
8
2026-06-20 • via Nuitee
M
Michelle • solo_traveller • dk
10
Pros:

Enestående Beliggenhed.
Super venlig personale. Lækker morgenmad.
Rigtig god seng. Rummelig værelse.

2026-06-19 • via Nuitee
דפנה • couple • il
9
בהחלט מלון לחזור אליו ותמורה טובה לכסף
Pros:

מלון בוטיק של 18 חדרים בלבד, חדר זוגי גדול ומפנק
צוות אדיב ונהדר, המליצו על מסעדה נהדרת שעשתה לנו את הערב.
ארוחת בקר טובה, הכל טעים וטרי ומוגש בצורה מוקפדת ולא עמוסה מדי.
מיקום המלון הכי טוב שיש, סמוך לרחוב טולדו אבל עורפי ובלי כל הבלאגן של קידמת הרחוב

Cons:

הדבר היחיד שלא אהבנו הוא המבואה בכניסה למלון.
הכניסה חשוכה ולצערי נפלתי בה כי לא ראיתי את המדרגה המקדימה. זה היה יכול להיגמר אחרת, מזל שלא נפצעתי.

איזור הכניסה צריך להיות מסומן ומואר בצורה טובה שמבטיחה את בטיחות האורחים.

2026-06-15 • via Nuitee
H
Heather • extended_group • us
10
Fantastic modern hotel right in the middle of where you want to be in Naples
Pros:

Super convenient and centrally located. Staff were so friendly and great. Really enjoyed the breakfast too

Cons:

One night the street below was really loud. Guess that’s to be expected when you’re so in the middle of everything.

Instructions on how to get into the hotel should be provided. Incredibly difficult to locate the first time

2026-06-03 • via Nuitee
T
Therese • extended_group • us
10
Fabulous hotel and the staff made it even more enjoyable.
Pros:

The staff was wonderful!! The property was very clean and a great location.

Cons:

Nothing!

2026-06-03 • via Nuitee
R
Roberto • couple • it
9
Pros:

Posizione, staff, wifi,

Cons:

Colazione scarsa

2026-06-02 • via Nuitee
R
Reginald • solo_traveller • gh
9
2026-05-26 • via Nuitee
M
Michael • couple • at
7
2026-05-26 • via Nuitee
C
Celine • couple • ch
9
2026-05-26 • via Nuitee
P
Patricia • couple • us
10
Pros:

Location

Cons:

Hard to find

2026-05-22 • via Nuitee
T
travelnut360 • Couples
10
Like it!
Pros:

Well located hotel close to shopping and dining on Via Toledo, one of the main shopping streets. The street is advertised as pedestrian only but scooters zip by and cars cross. The metro station is a short 10 minute walk away.

The hotel is contemporary and minimalistic, almost stark, and very well kept. All 20 rooms are on the same floor. Breakfast buffet is included and the selection was good enough for us. Staff is friendly and helpful. Special shout out to Luigi!

We had an outside window room that faced Via Toledo which was great for people watching but not so great at night for noise due to street cleaners and garbage collection if you are a light sleeper. The room and bathroom was large by European standards.

The entrance to the hotel is down a small side street next to the Galleria Umberto and easily missed as the door is between 2 large outdoor food tents. You need to find the door bell to be buzzed in, so very secure. There is a cute elevator for 2 that will take you up to the hotel level.

Would definitely stay here again. Great location, great accommodations and great staff!

2026-05-18 • via Tripadvisor
A
Ann • couple • no
8
Trevligt hotell med god beliggenhet og hyggelig betjening. Kan anbefales.
Pros:

Fint hotell med sentral beliggenhet. Hyggelig personale og veldig god service. Veldig rolig til trass av at det låg i et travelt strøk.

Cons:

Ingenting.

2026-05-15 • via Nuitee
B
Beatrice • extended_group • ch
8
2026-05-14 • via Nuitee
C
Cale • solo_traveller • br
10
Excelente
Pros:

Do quarto e dos funcionários, Giorgio show

Cons:

Falta uma barra de segurança no chuveiro

2026-05-11 • via Nuitee