Quality Inn & Suites Albuquerque West

Hotels
•
Quality Inn
6.7 (1173 reviews)
6100 West Iliff Road , Albuquerque , US
+1 505-234-7569

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Convenient location near gas stations and restaurants
Some rooms were clean, spacious and comfortable
Basic breakfast options available
Cons:
Poor cleanliness (dirty carpet, mildew smell, found hair and bugs; possible bites)
Hot tub/jacuzzi and vending machine not working or unsanitary
Breakfast quality often stale/poor (rubber eggs, stale muffins)
Electronics/TV issues in some rooms
Parking lot puddles after rain
Nighttime noise from other guests disrupting sleep
Insufficient handicap parking

Categories

Cleanliness
3.5
Multiple reports of dirty carpets, mildew smell, hair on pillow and visible grime; guests found bugs on curtains/blankets and bite marks — overall cleanliness is poor.
Service
10
Staff repeatedly described as friendly, accommodating and capable (front desk helped reassign rooms and staff praised across reviews).
Location
9.5
Consistently noted as convenient — within walking distance to gas station, restaurants and major roads; quiet location reported.
Room Quality
7.5
Mixed reports: some rooms described as nice, spacious and comfortable, while others smelled of mildew, had backing-up sinks, small pillows and a hard mattress.
Amenities
4
Several amenity failures noted: hot tub cold/not working, jacuzzi jets left gunk, vending machine out of order, tiny pool towels — amenities underperform.
Value for Money
7
Mixed perceptions: some guests felt it was poor value given condition and broken amenities, while others recommended the motel — overall slightly above mid due to helpful staff and location.
Food and Beverage
4.2
Breakfast frequently criticized (stale muffins, warm milk, rubber eggs); occasional positives (bagels) but overall food quality considered poor.
Overall Experience
7.9
Overall mixed but leaning slightly positive due to strong service and convenient location despite significant cleanliness and amenity issues affecting stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location

Located just 5 miles from downtown Albuquerque and the Rio Grande Zoo, Quality Inn and Suites Albuquerque West offers the perfect blend of city excitement and natural beauty.

Comfortable Accommodations

Each spacious room is equipped with modern amenities such as free Wi-Fi, cable TV, and a coffee maker, ensuring a comfortable stay for all guests.

Relaxation and Convenience

Guests can enjoy the indoor pool, hot tub, and gym facilities for relaxation and fitness. With fax/copy services in the business center and free parking, convenience is key at Quality Inn and Suites Albuquerque West.

Book now for a delightful stay at our hotel, just a short drive away from the University of New Mexico and Albuquerque International Airport.

Important information:

Credit card or cash deposit may be required for incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

6.7
Based on 1173 reviews
Cleanliness: 3.5
Service: 10
Location: 9.5
Room Quality: 7.5
Amenities: 4
Value for Money: 7
Food and Beverage: 4.2
Overall Experience: 7.9
G
Gallegos • couple • us
5
2026-10-30 • via Nuitee
N
Nyunt • solo_traveller • us
10
Pros:

So clean and very friendly hotel employee good breakfast

2026-10-28 • via Nuitee
B
Benjenita • solo_traveller • us
7
2026-10-28 • via Nuitee
P
Pedro • family_with_children • mx
10
2026-10-28 • via Nuitee
L
Lisa • couple • us
3
Nice place but electronics work need to work
Pros:

Clean

Cons:

Tv don’t work

2026-10-27 • via Nuitee
F
Fernando • couple • us
9
2026-10-26 • via Nuitee
B
Blackwood • family_with_children • us
6
Pros:

Room was nice, clean, spacious and comfortable.

Cons:

Parking lot had some large puddles after the rain.

2026-10-26 • via Nuitee
R
Raffay • couple • us
8
Good experience
Pros:

Breakfast was ok... You guys used to have a jalapeno omelette that was great, mixed with bacon or sausage or both, but now, it's a challenge to find anything besides warm milk and stale muffins . I know you guys can do better.

Cons:

I didn't like that i was told that i couldn't get a plate and take it to my room. I do believe that I paid for the room.

2026-10-26 • via Nuitee
T
Theriot • couple • us
8
2026-10-24 • via Nuitee
B
Brown • family_with_children • us
5
Disappointed...
Pros:

The front desk guy was very capable, accommodating, and friendly. Located within walking distance to a gas station and near a main road with lots of food and shops. It seemed to be a pretty quiet location. The room roomy and clean. Fresh bagels for breakfast.

Cons:

We were assigned a smoking room. The receptionist was able to change it easily. When we went to the new room and opened the door, it was already occupied. We were assigned a 3rd room, which was clean, but smelt of mildew and bleach. The bathroom sink kept backing up. The pillows were small and the mattress was hard. The vending machine on floor 3 was not working and there was rubbish in it. The hot tub was a cold plunge. The pool towels were not much bigger than a tea towel. The breakfast eggs were straight rubber. Would have been happy if the hot tub worked at least, it's the main reason I chose Quality Inn for our stay.

2026-10-23 • via Nuitee
C
Carla • couple • es
1
Deja muchisimo que desear
Pros:

Nada!

Cons:

No estaba limpio, pero ni habitaciones, ni pasillos, ni ascensor…. Un desastre, nos encontramos un pelo en una almohada, las sabanas pues tienes que suponer que eran limpitas,

2026-10-21 • via Nuitee
S
Salma • extended_group • us
10
Pros:

Friendly staff and good basic breakfast options

2026-10-19 • via Nuitee
H
HEATHER • solo_traveller • us
1
It was ghetto for the price
Pros:

The furniture was extremely damaged. The tub had all kinds of gunk that came out of the jets of the jacuzzi tub that left really gross stuff in the tub. Front desk was ride. Hot tub was half full of cold water no out of order sign or anything. All around not a good value for what you get.

Cons:

Not very good place to stay all around

2026-10-19 • via Nuitee
E
Ernie • family_with_children • us
9
2026-10-19 • via Nuitee
M
Mora • solo_traveller • us
10
Pros:

The staff was very nice, the motel was clean, and we weren't judged by our appearance which most people do. I will 100 percent recommend this motel on the west side. You won't regret choosing to stay there. THANKS TO ALL STAFF MEMBERS FOR HELPING US ENJOY OUR STAY SEE YOU SOON..

Cons:

There's not enough handicap parking, and t.v. could be bigger

2026-10-19 • via Nuitee
J
Jacquelyn • couple • us
10
2026-10-15 • via Nuitee
A
Andrea • extended_group • us
4
Bugs in the room and poor cleaning.
Pros:

Location was good, close to gas station and restaurants.

Cons:

The room looked that it wasn’t cleaned when we arrived, I traveled with my husband and my mom, the carpet on the room was very dirty. The second night our sleep was disrupted at 2am for a group of people that decided to party outside the room, they were really loud and I have to go outside to ask them to please keep it quiet but they continued been loud for a few more hours, neither me or my family were able to go back to sleep.
Apart of that, we found bugs crawling on the curtains and the blankets on the room, I don’t know if they were bed bugs but I got a few bite marks on my legs. I addressed the issue to one of the cleaning/house keepers and she just told me that they were busy and ask me to go to complain to the manager, which I never found. We just decided to leave without any complaints.

2026-10-14 • via Nuitee
M
Maureen • couple • us
6
Not a well kept property. Seems like an extended stay place with night time activities going on.
Pros:

The bed was very comfortable. The shower was warm and good

Cons:

The wash basin was cracked. Had to unplug the regerator. Very noisy as if the condenser was going out. Toilet was marked up or scratched in the hole. Man next room was lowed talking to a young person at 4 in the morning. At the same time someone was listening to the TV at a high volume. I had to turn the fan on the heater to drown out the noise so that we could sleep. I told the person at the front desk when we checked out. He acted like he was going to take some notes for maintenance. He acted like he was writing but didn't write anything down. A discount or refund should have been offered.

2026-10-13 • via Nuitee
J
Jazlyn • solo_traveller • us
1
2026-10-13 • via Nuitee
J
Jeannie • couple • us
7
Comfortable
Pros:

Bed was comfortable

Cons:

Had to keep moving rooms didn’t get room we rented was overbooked

2026-10-12 • via Nuitee