Burgh Island Hotel

A very special and unique place

Great location

Stunning location with beautiful walks and views.
Excellent quality of food.

From the time we arrived at Bigbury on Sea and transported to the Island by Richard to the time we left, the whole experience exceeded our expectations. The ambience, atmosphere, service was exceptional.

Fantastic location and wonderful art deco atmosphere

Good food, great cocktails, lovely building with period furniture and lights. The island is surprisingly rugged and we were very lucky with the weather.
Very helpful and friendly staff and arriving by sea tractor was a real bonus.

A very warm welcome, beautiful as ever, lovely cocktails and food. Very enjoyable stay

I thought all the staff were excellent. The room was nice. The food was good but not excellent for the price

Very clean, quiet and comfortable. A lovely studio above the Pilchard Inn. Wonderful views from every window. Loved sitting in the stand alone bath whilst watching the sea.
Great space and cosy bed with wonderful decor! Short, little walk up to the main entrance of the hotel which was lovely.

The staff were amazing and friendly. The ballroom for dinner was a fantastic experience for myself and my husband. The food was delicious as well as the cocktails. We felt well cared for in every aspect, absolutely no complaints at how attentive the staff were.

We would like to mention William and Nathan were exceptional in their roles, they continuously kept everything ticking along and well organised. There was another member of staff who took us to our table during dining, he was wearing a grey suit. He was a fabulous host and we felt that had everything under control.

On the Saturday of our stay, I had booked a massage with Becca! What a lovely lady, and it was an incredible massage. Her treatments were of a very high standard and if I go back to the hotel again, I will be definitely booking another treatment.

Wonderful location , step back in time. Wonderful food and the staff at times made it special too.

The location, the service, the food we had no complaints at all.

Beautiful 1920’s hotel - what an architectural gem!

Beautiful art deco hotel with original furnishings to keep it in period.

As my partner is a life-long collector of Art Deco, it has always been her dream to stay at the Burgh Island Hotel, so a special birthday presented the perfect opportunity for a treat.

As we walked into the beautiful building she was moved to tears, and I was, unexpectedly, pretty speechless, too.
Our experience on arrival, the warmest of welcomes, a complimentary drink and chatting with other guests on the patio, was the perfect beginning to an exceptional stay.

Our "Christie" room has a huge bathroom, and a balcony offering views over the local Devon countryside and the causeway and beach, at Bigbury, coupled with sublime sunsets. A dip in the beautifully situated Mermaid pool and several rides on the famous tractor provided unique experiences, not to be missed, as was the gorgeous fish and chip supper, at the 14th century Pilchard Inn.

Apart from being privileged to spend time in an amazing and iconic building, set in a wonderful location, the hotel staff deserve every accolade, for enhancing our experience, immeasurably. From the moment we were met, in the client car park, to our final "goodbye", Sally Russell (GM), and her team demonstrated their dedication to making our experience as special as it could possibly be. Every aspect of service, from transport, housekeeping, front of house and reception, was impeccably delivered by a team who were consistently welcoming, empathetic, kind, professionally skilled, and clearly empowered to do whatever was necessary to make our time unforgettable. Their service was delivered with an infectious enthusiasm, an evident pride in their work and a clear appreciation of the importance of their role, in fulfilling our expectations.

Overall, we shared a wonderful experience, which left a lasting impression. We will definitely be back! Thanks are due to everyone concerned in delivering a memorable stay, which surpassed all of our imaginings!

Went for afternoon tea. Food ok/good. Service mostly very poor - more like a Fawlty Towers experience but not in Torquay! Was lied to by a member of staff who then told me I must have been talking with her identical twin…unfortunately for her not all customers are stupid and could recognise that her twin was wearing her hair in a different style. Admitting she had forgotten to do what she said she would and leaving us for 35 minutes would have been fine, assuming customers are stupid and trying to lie not ok. The other twin, by her own admission, was too tired to be working! Water spilt on son seen by the member of staff but they said nothing and hoped we hadn’t noticed. Long hair tangled round a fork, table half set. Food arrived, tea did not. When asked how they were getting on 15 minutes later they brought over one pot of tea which had been left on the side because they ‘weren’t sure who it was for’. Another long wait for tea for test of group to arrive. Tea cold. Scones good. Sandwiches average. Cakes ok. By all means go if you want to be entertained by poor service. Cannot not recommend enough…should have been an enjoyable relaxing afternoon, not a stressful comedy one.