Benikea Calton Hotel Osaka Doutonbori

Hotels
7.5 (438 reviews)
chuoku shimanouchi 2-15-4 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Designated smoking area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Rooms are small
Issues with cleanliness

Categories

Cleanliness
6.14
Some reviews mentioned a strange smell in the room and concerns about cleanliness.
Service
8.11
Multiple reviews praised the staff for being polite and helpful.
Location
8.65
The location is frequently described as excellent, close to many attractions.
Room Quality
6.6
Several guests commented on the rooms being small and some discomfort.
Amenities
7.63
Standard amenities are provided, with some concerns about the quality.
Value for Money
7.59
Mixed feelings on value for price, some found it acceptable given location.
Food and Beverage
7.64
Not much mention, assumed standard quality for this hotel tier.
Overall Experience
7.61
Overall experience was okay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Central Location
Located in the heart of Osaka, Benikea Calton Hotel Osaka Doutonbori is surrounded by iconic landmarks and attractions, offering guests easy access to the city's vibrant culture and bustling city center.

Modern Amenities
Experience comfort and convenience in every room with free WiFi, flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a relaxing terrace for guests to unwind after a day of exploring the city.

Nearby Attractions
Immerse yourself in the local culture by visiting nearby points of interest such as Shinsaibashi Shopping Arcade, Nipponbashi Catholic Church, and Glico Man Sign. With so much to see and do just steps away, your stay at Benikea Calton Hotel Osaka Doutonbori will be unforgettable.

Ready to experience the best of Osaka? Book your stay at Benikea Calton Hotel Osaka Doutonbori now!

Important information:

The accommodations will provide cleaning after the guests check-out. A cleaning service is available upon request for stays of more than 3 nights.

Please note that late check-in after 22:00 is unavailable at this property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 438 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.61
C
Camila • extended_group • cl
8
Excelente decisión
Pros:

Me encantó la limpieza del lugar y que había desayuno gratis. El personal es excelente, siempre con una sonrisa y muy amables. Nos guardaron las maletas después del check-out sin costo. Además ofrecían más almohadas y pijama de manera gratuita.
Además, todos los días nos dejaban toallas limpias y hacían limpieza de la habitación de forma regular.

Cons:

Lo único que no nos gustó es el tamaño de la habitación. Teníamos 5 maletas (dos grandes, una mediana y dos pequeñas) y era difícil circular por la habitación.

2026-07-01 • via Nuitee
かどた • solo_traveller • jp
5
2026-06-27 • via Nuitee
K
KUWAHARA • couple • jp
10
満足でした
Pros:

接客がとても良かったです

2026-06-22 • via Nuitee
H
HIROSHI • solo_traveller • jp
8
良くなかった点を除くと宿泊はとても良い
Pros:

ロケーションが抜群

Cons:

Wi-Fiの調子があまり良くなかった

2026-06-18 • via Nuitee
G
Gianmarco • extended_group • it
8
2026-06-14 • via Nuitee
S
SHINICHI • couple • jp
7
便利で安い、大阪ステイ
Pros:

安い

Cons:

夜間に人が居なくなる

2026-06-13 • via Nuitee
S
SARANKORN • solo_traveller • th
10
Pros:

Clean room

Cons:

Nope

2026-06-13 • via Nuitee
C
Cornelio Pleite • solo_traveller • fr
7
2026-06-08 • via Nuitee
A
Andrea • extended_group • it
7
Pros:

Hotel ben posizionato a qualche minuto da Dotonbori ma in una via traversa in posizione strategica e rumorosa.

Cons:

Abbiamo scoperto che in Giappone le stanze sono piccole ma questa non permetteva quasi nemmeno di svuotare la valigia poichè non vi era spazio.

2026-05-29 • via Nuitee
K
Kim • solo_traveller • us
10
2026-05-28 • via Nuitee
M
Mihai • solo_traveller • gb
9
Pros:

Superb location, ac saved our holiday as it was very much needed.

2026-05-28 • via Nuitee
K
KURUMI • solo_traveller • jp
5
2026-05-26 • via Nuitee
H
Heloise • solo_traveller • fr
8
2026-05-26 • via Nuitee
N
Nugent • solo_traveller • au
8
2026-05-23 • via Nuitee
L
Lucia • couple • ar
8
2026-05-23 • via Nuitee
サガミ • couple • jp
8
2026-05-22 • via Nuitee
I
Irene • extended_group • ph
7
Our stay is good in general
Pros:

The bed

Cons:

The alley is narrow and the space of the elevator also is small.

2026-05-17 • via Nuitee
K
Katja • solo_traveller • si
9
2026-05-11 • via Nuitee
M
Minh Tien Victoria • extended_group • au
8
Good and convenient place that was lose enough to food and things to do + transport. Would recommend
Pros:

The place was clean and tidy overall. Hotel gave a generous supply of toiletries and provided fresh towels everyday as well as additional cleaning service. Friendly staff.

Cons:

The room had a slight smell to it that was easily rid of by using the airconditioning.
During checkout, we had left our luggage with staff and informed them of our return time to pick up our luggage. However upon returning, there was no one at the desk. We waited 30 mins to see if anyone would come. When we tried calling the staff with the provided phone and contact details, they did not come until 20 minutes+ later.

2026-05-09 • via Nuitee
K
koyama • couple • jp
6
Pros:

清潔、立地は抜群です

Cons:

狭かった
私たちは寝泊まりだけだったので良かったですが、広さを求められるならここは辛いです

2026-05-04 • via Nuitee