Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Dirty carpets
Old furniture

Categories

Cleanliness
8.46
Some reviews mentioned dirty carpets and old furniture.
Service
9.43
Multiple reviews praised the staff for being friendly and helpful.
Location
9.47
Many reviews highlighted that the location is excellent and convenient.
Room Quality
8.92
Rooms were described as spacious and comfortable, but some mention a lack of furnishings.
Amenities
8.95
The hotel has good amenities including a buffet breakfast and fitness center.
Value for Money
8.41
Generally considered good, but some reviews expressed concerns about costs.
Food and Beverage
8.96
The breakfast buffet received positive reviews but some found it busy and limited.
Overall Experience
9.43
Most guests had a pleasant experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:20

Property Description

Modern Rooms and Convenient Location
Crowne Plaza Shanghai, located just minutes away from Huahai Road, offers contemporary rooms by the Shanghai Arts Film Centre. Situated near Metro Line 10, guests have easy access to key attractions like Xu Jia Hui Shopping District and Jingan Temple.

Luxurious Amenities
Indulge in the hotel's day-spa and unwind in the indoor heated swimming pool. The well-equipped, spacious rooms feature cable TV, work desks, and tea/coffee facilities for a comfortable stay.

Dining Excellence
Savor a variety of cuisines at the hotel's themed bar and Circles Café. From grilled steaks to Asian delicacies, the buffet spread caters to every palate.

Book your stay at Crowne Plaza Shanghai for a memorable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9
Based on 375 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
S
srtsan • solo_traveller • tr
7
Pros:

Location of the hotel is great easy to access. Rooms are very comfortable and clean.

Cons:

Breakfast restaurant isn't spacious and it gets chaotic in the mornings.

2026-09-15 • via Nuitee
R
Ralph • solo_traveller • ch
7
2026-09-11 • via Nuitee
A
AMIR • solo_traveller • kz
9
В номерах уютно, чисто , комфортно. Советую👍👍👍
Pros:

Отель чистый, персонал вежливый , убираются каждый день, что касаемо завтрака , мы не едим свинину , хотя была и курица,в целом нам понравилось!!! Советую👍👍👍

Cons:

Единственное что не понравилось на завтраках в помещении плохая вентиляция было много запаха

2026-09-02 • via Nuitee
S
Sitty • couple • nl
9
Pros:

Good location. Downtown.

2026-08-26 • via Nuitee
E
Erkan • solo_traveller • tr
9
2026-08-22 • via Nuitee
M
MERVE • solo_traveller • tr
6
Ortalama , bir sonrakinde aynı fiyata çok daha iyi hizmet alırım
Pros:

Konum

Cons:

Odalar eski
Çalışanlar hiç güler yüzlü değil recepsiyonist kozlardan bazıları iyiydi ama . İngilizce konuşan sayısı az özellikle resepsiyon ekibinde .

2026-08-22 • via Nuitee
F
Frances • solo_traveller • gb
9
2026-08-20 • via Nuitee
A
Ajay Kumar • couple • in
9
2026-08-13 • via Nuitee
H
Holger • solo_traveller • de
5
I cannot come again for business - as I cannot get the invoice that I need.
Pros:

The hotel itself was great.

Cons:

The hotel itself was great. However, as a business traveler, I needed documentation for expense reimbursement. Although the booking was prepaid through Booking.com, neither the hotel nor booking.com was unable to provide me an invoice that I can use for business travel administration. Probably I have to pay the hotel from my private money.

2026-08-13 • via Nuitee
I
ingevG6747KN • Family
10
Great location, very helpful staff.
Pros:

Great location within walking distance of metro station. Lots of (also western) restaurants and minisupermarkets in the neighbourhood.
Breakfast buffet has a good selection of Asian and western food.
Unlike some other international chain hotels, the atmosphere of the hotel is Chinese, based on movie theme.
Spacious room, efficiënt airconditioning.
Special thanks to Mr Tony Shan, Chief Concierge! I lost my phone in the Didi car. He put in a lot of effort to get it back even calling Didi. We are sure that without his help I would have lost it forever.

2026-08-10 • via Tripadvisor
حسن • solo_traveller • ae
7
2026-08-07 • via Nuitee
K
kai fu • couple • tw
8
2026-07-24 • via Nuitee
S
suliman • family_with_children • sa
7
2026-07-15 • via Nuitee
R
Rob Fabbri • solo_traveller • it
9
2026-07-04 • via Nuitee
L
Leyi • couple • us
8
Pros:

Good location

Cons:

A bit old

2026-06-29 • via Nuitee
M
Marianne • solo_traveller • gb
8
2026-06-25 • via Nuitee
B
Bai • solo_traveller • us
10
2026-06-22 • via Nuitee
A
Angela • family_with_children • hk
8
2026-06-21 • via Nuitee
N
Nicolas • solo_traveller • sg
9
2026-06-14 • via Nuitee
H
H Tong • family_with_children • us
7
Pleasant but could be better.
Pros:

Location is great with many food choices around.

Cons:

Bed was stiff. Our room was not made up on one of the days and staff left a note. Puzzled as we did not display any sign to say we didn’t need one. Room was generally clean but old style . Hotel in need of major reno .

2026-06-08 • via Nuitee