Suburban Studios Winston-Salem near Hanes Mall

Hotels
Suburban
6.3 (639 reviews)
1995 Hampton Inn Ct. , Winston-Salem , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Large rooms
Friendly office staff
Affordable rates
Cons:
Dirty rooms
Rude service
Lack of basic amenities

Categories

Cleanliness
5.13
Multiple reviews highlighted issues with cleanliness, including dirty rooms and unclean bathrooms.
Service
8.6
Some positive remarks about staff helpfulness, but also reports of rude treatment.
Location
7.14
Location praised for accessibility but marred by safety concerns.
Room Quality
6.09
Mixed sentiment; some rooms were comfortable, but cleanliness issues detracted from quality.
Amenities
6.12
Minimal amenities reported; consistent complaints about missing essentials.
Value for Money
8.08
Price perceived as fair compared to offerings, despite several issues.
Food and Beverage
3.13
No breakfast service noted as a significant downside.
Overall Experience
6.1
General dissatisfaction with various aspects led to poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Welcome to Suburban Studios Extended Stay Hotel® in Winston-Salem, NC!

Convenient Amenities: Enjoy our laundry service, free WiFi, picnic area, ATM, vending machines, and convenience store.

Ideal Location: Close to Technical Community College, Wake Forest University, and Winston-Salem State University, as well as attractions like Old Salem Museums and Gardens, Surge Adventure Park, and Adventure Landing.

Homely Comforts: Our apartment-style guestrooms feature a full kitchen, microwave, refrigerator, A/C, heat control, iron, ironing board, and free WiFi. Some rooms offer accessibility features for added comfort.

Book your stay now and experience the perfect blend of convenience and comfort at Suburban Studios Extended Stay Hotel®!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.3
Based on 639 reviews
Cleanliness: 5.13
Service: 8.6
Location: 7.14
Room Quality: 6.09
Amenities: 6.12
Value for Money: 8.08
Food and Beverage: 3.13
Overall Experience: 6.1
C
Clarence solo_traveller us
10
Pros:

Location. Delivery from Walmart and Olive garden are exceptionally fast. Close to numerous restaurants and the mall.

Cons:

No pots,pans or utensils. So purchase some before you arrive. If you plan on cooking.

2026-05-21 via Nuitee
N
Nhat solo_traveller us
8
2026-05-20 via Nuitee
T
Teresa solo_traveller us
3
Pros:

The location to our job

Cons:

The room was nasty 🤢 smelled like weed and cigarettes... brown substance running down the wall in the bathroom. The entire room needs a thorough cleaning!!!

2026-05-16 via Nuitee
D
Derek couple us
3
2026-05-16 via Nuitee
E
Edward solo_traveller us
10
Cons:

Fire alarm going off several times

2026-05-15 via Nuitee
G
Garcia solo_traveller us
10
2026-05-15 via Nuitee
T
Terry solo_traveller us
10
2026-05-10 via Nuitee
K
Keith solo_traveller us
10
2026-05-09 via Nuitee
G
Garcia couple us
10
2026-05-04 via Nuitee
D
Diego couple ar
1
No lo recomiendo en absoluto
Pros:

No me gustó nada

Cons:

Que ofrecen cocina y no tiene nada sin utensilios para usar. No hay secador de pelo ni cafetera ni jabón nada una pobreza. La cama un desastre las almohadas imposible de dormir con ellas. La limpieza inexistente. El personal no se esfuerza por atender. No lo recomiendo

2026-04-29 via Nuitee
W
Wilbur solo_traveller us
4
Okay
Pros:

Location was great.

Cons:

People fighting ...kept me up all night.

2026-04-28 via Nuitee
L
Lakeea couple us
2
First off the lobby smelled like urine! The first room I was given was not clean! Smelled liked cigarettes and poop! Bur
Pros:

Man oh man… there was not much I liked at all! DISAPPOINTING AT ITS BEST!

Cons:

Very unsanitary! I don’t like how they don’t clean! I had Lysol but I don’t know if it could even get past all previous germs! 🦠 wiped the bathroom counter and it looked like I cleaned the floor!

2026-04-27 via Nuitee
C
Chiara family_with_children us
7
Pros:

It was clean and convenient

Cons:

One of the staff knocked on the door but didn't even wait for us to answer before just opening the door. Luckily we had the safety lock on but it was very invasive.

2026-04-27 via Nuitee
M
Michele solo_traveller us
10
2026-04-23 via Nuitee
G
Gregory solo_traveller us
8
2026-04-17 via Nuitee
V
Vega couple us
9
2026-04-17 via Nuitee
C
Courtney solo_traveller us
2
Pros:

Location.

Cons:

Filthy, mold in the bathroom, only give you two towels and both were disgusting. Got this hotel due to my fiance being in the hospital nearby and needed a room with a stove and fridge. Only the small burner worked on the stove and that being generous with saying it worked. Barely any parking and had to park at the hotel next door. The room keys worked when they wanted to.

2026-04-13 via Nuitee
K
Kapri couple us
4
Good price but not worth seeing a roach. It was only one roach but it was terrifying to think about
Pros:

I liked the location

Cons:

Roaches

2026-04-13 via Nuitee
C
Casey couple us
5
2026-04-09 via Nuitee
C
Camille solo_traveller us
5
2026-04-06 via Nuitee