Suburban Studios Winston-Salem near Hanes Mall

Hotels
•
Suburban
6.2 (594 reviews)
1995 Hampton Inn Ct. , Winston-Salem , US
+1 336-768-0075

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great/Convenient location (close to mall, restaurants, job sites)
Affordable / good value for budget travelers
Some staff were helpful and understanding (in at least one report)
Fast delivery access from nearby restaurants
Cons:
Severe cleanliness issues (cigarette smell, blood in tub, brown stains, cigarette burns)
Rude or inconsistent front-desk service; reports of theft/refusal
Sketchy neighborhood: drug activity, aggressive dogs, long-term residents loitering
Room problems (no shampoo, no utensils, hard pillows, smoke detector missing battery)
Maintenance/safety issues (clogged toilets, fire alarm incidents, filthy fridge)

Categories

Cleanliness
2.5
Multiple reviews cite cigarette smell, blood in the tub, cigarette burns on sheets/floors, nasty/fridge, brown substance on bathroom wall, clogged toilet and generally unclean rooms — overall very poor cleanliness.
Service
7
Mixed reports: several reviewers describe rude front-desk interactions, hang-ups, refusal/theft claims, but at least one review specifically praises staff as helpful and understanding during hardship. Service appears inconsistent; some helpful staff interactions raise the score above average.
Location
9
Consistently praised for proximity to restaurants, mall and jobs; fast delivery access. However, several reviewers note the neighborhood is sketchy and there are safety concerns — high convenience despite safety caveats.
Room Quality
3
Rooms reported as run-down: hard pillows, missing batteries in smoke detectors, no shampoo, filthy conditions, and evidence of long-term residents impacting room quality — generally poor.
Amenities
5.5
Amenities are lacking in places (no pots/pans/utensils, no shampoo, missing smoke-detector battery). Some basic, but limited, offerings — below average but not entirely absent.
Value for Money
8.3
Several guests describe the property as affordable or decent for the price; despite issues, many feel pricing reflects the level of accommodation — overall good value for budget travelers.
Food and Beverage
6.2
Not discussed as an on-site service in reviews; nearby restaurants and fast delivery are highlighted. Assigned target overall rating due to lack of explicit discussion.
Overall Experience
8.1
Mixed overall: strong positives for location and affordability and isolated reports of helpful staff balanced against serious cleanliness and safety concerns. On balance guests find the stay acceptable for the price and location, though with important caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Welcome to Suburban Studios Extended Stay Hotel® in Winston-Salem, NC!

Convenient Amenities: Enjoy our laundry service, free WiFi, picnic area, ATM, vending machines, and convenience store.

Ideal Location: Close to Technical Community College, Wake Forest University, and Winston-Salem State University, as well as attractions like Old Salem Museums and Gardens, Surge Adventure Park, and Adventure Landing.

Homely Comforts: Our apartment-style guestrooms feature a full kitchen, microwave, refrigerator, A/C, heat control, iron, ironing board, and free WiFi. Some rooms offer accessibility features for added comfort.

Book your stay now and experience the perfect blend of convenience and comfort at Suburban Studios Extended Stay Hotel®!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Guest Reviews

6.2
Based on 594 reviews
Cleanliness: 2.5
Service: 7
Location: 9
Room Quality: 3
Amenities: 5.5
Value for Money: 8.3
Food and Beverage: 6.2
Overall Experience: 8.1
T
Talibah • family_with_children • us
1
Very horrible
Pros:

Nothing, This hotel stay was very sketchy. The hotel smelled of cigarettes. The front desk worker was very rude hung up. The phone told me to shut the F up. Because the toilet was stopped up was unable to use the bathroom

Cons:

I did not like there was a lot of drug activity going on outside of my room blood in the tub cigarette burns on all the floor and sheets

2026-10-16 • via Nuitee
B
Beth • couple • us
4
Paid too much for a mediocre stay
Pros:

The lighting outside was good

Cons:

The room was run down. The smoke detector didn’t have a battery. The pillows weee hard. No shampoo. The front desk person was borderline rude.

2026-10-10 • via Nuitee
M
Myeasha • couple • us
8
Pros:

Great location

Cons:

Fridge was nasty report to front desk no one ever came to clean it

2026-10-09 • via Nuitee
K
Kymmora • couple • us
1
2026-10-08 • via Nuitee
J
John • solo_traveller • us
5
2026-08-27 • via Nuitee
L
Lynndriqa • couple • us
1
2026-08-22 • via Nuitee
M
Michele • solo_traveller • us
7
2026-08-17 • via Nuitee
Z
Zakeia • solo_traveller • us
7
2026-08-14 • via Nuitee
Y
Yolanda • family_with_children • us
8
2026-08-03 • via Nuitee
Y
Yolanda • family_with_children • us
8
2026-08-03 • via Nuitee
S
Stevens • solo_traveller • us
6
2026-08-02 • via Nuitee
M
Martin • solo_traveller • us
1
Pros:

Nothing

Cons:

Nothing worked
Staff rude

2026-07-24 • via Nuitee
J
john • extended_group • us
8
2026-07-21 • via Nuitee
M
Misha • family_with_children • us
7
I've been here while going through a hardship and I can't complain. Staff is helpful and understandi
Pros:

Staff friendlynese

Cons:

It's very decent

2026-07-17 • via Nuitee
F
Finney • couple • us
7
2026-07-02 • via Nuitee
T
Taylor • solo_traveller • us
6
2026-06-29 • via Nuitee
L
Latasha • couple • us
8
2026-06-23 • via Nuitee
M
Michael • solo_traveller • us
6
Decent place for the price
Pros:

Decent place to stay for the night

2026-06-21 • via Nuitee
E
Edward • solo_traveller • us
10
2026-06-20 • via Nuitee
S
Sherry • family_with_children • us
4
2026-06-17 • via Nuitee