Casa Esmeralda Hotel

Hotels
9.1 (96 reviews)
garcia vigil n. 517 garcia vigil n. 517 , Oaxaca City , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Perfect location
Cons:
Noise from nearby nightclub
Delayed hot water

Categories

Cleanliness
8.93
Generally clean and well-maintained hotel as mentioned in several reviews. Some minor issues with hot water delay.
Service
9.4
Staff described as friendly and helpful throughout multiple reviews.
Location
9.94
Perfect location as praised in multiple reviews.
Room Quality
8.39
Rooms are comfortable but may have some noise issues and varying hot water availability.
Amenities
8.92
Standard amenities, with noted issues around hot water availability.
Value for Money
9.38
Excellent value based on several positive mentions.
Food and Beverage
8.43
Basic breakfast provided, but not extensively mentioned in reviews.
Overall Experience
9.4
Overall experience is positive with noted recommendation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:49

Property Description

Central Location in Oaxaca City
Discover Casa Esmeralda Hotel, centrally located in Oaxaca City, offering easy access to popular attractions like Monte Alban and Mitla.

Comfortable Accommodation
Indulge in air-conditioned rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Facilities
Enjoy the convenience of a terrace to relax, a 24-hour front desk for assistance, and complimentary WiFi throughout the property.

Experience the best of Oaxaca City with Casa Esmeralda Hotel, just a stone's throw away from Santo Domingo Temple and Oaxaca Cathedral. Book now for an unforgettable stay!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: OAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 96 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
A
Amy • couple • au
9
Very friendly staff. Excellent location.
Pros:

Very friendly staff, 24/7 person on site. Excellent location, multiple parades went right past the front door. Really good wifi. Comfortable bed.

Cons:

It can get noisy given you are so close to the action, particularly on the weekend. The shower takes a while to warm up, and only really gets like warm.

2026-07-12 • via Nuitee
N
Nicole • solo_traveller • us
10
Home in Oaxaca
Pros:

Gorgeous space. Large room. Incredibly helpful and friendly staff. The location was phenomenal (all three of our walking tours went straight by the entrance) and we were made to feel entirely safe as the door was only openable from the inside and staffed 24 hours a day.

Cons:

Wifi worked excellently in the courtyard but only one of our laptops could use it reliably in the room. The window opened onto a stairwell which would've been awkward except we had the whole property to ourselves.
The desk could use a lamp.

2026-07-07 • via Nuitee
J
Jorge • solo_traveller • mx
9
Pros:

El hotel está excelente en ubicación, la habitación está limpia el personal muy amable

Cons:

El único detalle es la presión en la regadera tiene mucha presión que se siente un poco incómodo

2026-06-25 • via Nuitee
J
Joel • family_with_children • mx
10
The perfect stay next to Santo Domingo
Pros:

Location
Clean
Greeted by the Hotel Owner in person
Feel-at-home feeling

2026-06-10 • via Nuitee
J
Jamie • couple • gb
10
Great location for exploring the city
Pros:

I made a mistake with my booking and the lady was so kind in helping me to resolve it. All the staff were charming. The whole stay was perfect. The best thing was that you could walk anywhere from it. Also, it was close to an amazing taco/quesadilla stand (tacos del carmen) on the corner. There is also a superb restaurant (La popular) facing the taco stand to go to when the taco stand isn’t open. The room was spacious and the roof terrace gave a nice space for my morning coffee. If they added seating out there, it would be perfect. The breakfast offering was simple but I preferred to go out and explore the markets for food. I felt secure and comfortable at all times.

Cons:

If there could be some seating on the roof terrace, that would improve things.

2026-04-10 • via Nuitee
F
Flávio • solo_traveller • br
10
Melhor hotel de Oaxaca
Pros:

Localização e as pessoas. A dona é super simpática
E oferece café da manhã sem custo.

2026-04-07 • via Nuitee
S
Scott • extended_group • us
10
amazing location with helpful staff!
Pros:

warm hosts who very helpful and kind.

Cons:

my room didn't have a window, but it was otherwise very nice!

2026-04-05 • via Nuitee
J
José Ramón • couple • es
10
Pros:

Ubicación perfecta. La atención es tan familiar que olvidas estar en un hotel. La habitación no es muy grande, pero compensa lo precioso que es todo. La cama cómoda. El patio interior una maravilla. Volveríamos a quedarnos aquí cuando vengamos nuevamente sin duda!

2026-03-20 • via Nuitee
A
Ana • solo_traveller • us
8
2026-02-26 • via Nuitee
L
Lena • couple • de
10
2026-02-11 • via Nuitee
P
Pierre-Etienne • couple • fr
9
Authentique
Pros:

L’emplacement est idéal, proche du centre et de plein de bons restaurants. L’accueil et le cadre authentiques, et le personnel toujours super avenant.

Cons:

Seul petit « bémol », on entend beaucoup la musique du restaurant à coté. Mais la Clim suffit à la masquer :)

2026-02-08 • via Nuitee
A
Alicia • couple • es
10
Maravillosa estancia
Pros:

La cercanía del personal,muy amable y atento.Rosario muchísimas 🙂 gracias.ubicacion estupenda.

Cons:

Nada

2026-01-28 • via Nuitee
N
Norah • solo_traveller • it
7
Unprofessional and rude owner.
Pros:

Very clean rooms. The location. The employees Saira and the night custodian. Complimentary fruit and coffee in the morning.

Cons:

The premises are acceptable and generally okay, but the experience was seriously affected by the owner’s rude attitude. I stayed there for 8 nights in 2 rooms (3 people). Nevertheless, she tried to charge me double the Booking’s advertised price just to get a different room -one with a window. I lost over two hours of my vacation negotiating this issue. If it hadn’t been for the employee Saira (?) who was professional and genuinely helpful, I would have had to book two rooms in another hotel at 6 pm.

2026-01-27 • via Nuitee
N
Norah • solo_traveller • it
7
2026-01-27 • via Nuitee
M
manuel • couple • es
9
Pros:

Todo totalmente recomendable.

2026-01-23 • via Nuitee
L
Laura • family_with_children • mx
10
Pros:

La atención, ubicación y habitaciones son excelentes.

Cons:

Todo estuvo increíble

2026-01-21 • via Nuitee
D
Delphine • extended_group • fr
10
Fabuleux
Pros:

La situation géographique, l’accueil de toute l’équipe , les couleurs chaleureuses, la vue depuis le toît, l’ambiance qui règne à la Casa -Esmeralda etc..

Cons:

Je n’ai pas vu de point négatif durant mon séjour.

2026-01-19 • via Nuitee
M
MARTINE • couple • fr
10
Pros:

Magnifique endroit,très bien placé proche de tout tout en étant au calme. Je recommande vivement.

Cons:

Rien

2026-01-17 • via Nuitee
D
DEMY • solo_traveller • us
10
2026-01-10 • via Nuitee
S
Scott • couple • ar
10
A brilliant hotel in Oaxaca
Pros:

Huge rooms, great powerful shower great friendly service

2026-01-08 • via Nuitee