Extended Stay America Suites - Virginia Beach - Independence Blvd

Hotels
Extended Stay America Suites
7 (481 reviews)
4548 Bonney Road , Virginia Beach , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Dirty surroundings
Limited amenities

Categories

Cleanliness
4.75
Multiple reviews highlight issues with cleanliness, including dirt and bugs.
Service
8.75
Several reviews praise the helpful staff, particularly mentioning specific employees.
Location
7.75
Location mentioned positively but with some complaints about the surroundings.
Room Quality
6.75
Mixed feelings about room quality, citing cleanliness and maintenance issues.
Amenities
5.75
Limited amenities reported, like no ice machines and issues with management.
Value for Money
8.75
Some positive experiences suggest reasonable expectations for the price point.
Food and Beverage
5.75
Only basic offerings mentioned, with little satisfaction.
Overall Experience
7.75
General mixed sentiments indicating satisfactory stay but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:06

Property Description

Fully Equipped Kitchen in Every Room

Featuring a stovetop, microwave, and fridge, Extended Stay America - Virginia Beach ensures a comfortable stay with the convenience of home-cooked meals.

Complimentary Grab-and-Go Breakfast

Start your day right with a free grab-and-go breakfast, including a variety of options such as breakfast bars, muffins, and hot cereal, along with coffee and tea.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, 24-hour front desk service, and complimentary onsite parking. Explore nearby attractions like Virginia Beach, the Town Center, and Convention Center.

Book your stay at Extended Stay America - Virginia Beach for a hassle-free and comfortable experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 481 reviews
Cleanliness: 4.75
Service: 8.75
Location: 7.75
Room Quality: 6.75
Amenities: 5.75
Value for Money: 8.75
Food and Beverage: 5.75
Overall Experience: 7.75
I
imonim2026 Business
10
Great
Pros:

Great for long term stay will back

2026-07-28 via Tripadvisor
A
Ashley couple us
1
2026-07-23 via Nuitee
S
Shashi Raj couple us
3
The room was not clean. The bath tub was old and needed attention. we got out early in the morning.
Pros:

The front desk were friendly and helpful

Cons:

The room and the hallways were very dirty. I will not recommend staying here

2026-07-20 via Nuitee
P
Powers solo_traveller us
2
Pros:

Refrigerator

Cons:

Wasn't clean and shower tub was dirty had to put towel down in tube to bath,had to wait on attendant like 20min when checking in he was in back and yelled out busy be out when I can I feel I over payed for very poorly ruined and maintain property linens were all stained in bathroom towels looked used and dirty floors were dirty and just all around very poor stay especially for 444.00

2026-07-20 via Nuitee
Y
Yaneth couple us
1
2026-07-20 via Nuitee
S
Smith couple us
5
2026-07-19 via Nuitee
V
Vicki couple us
6
A last minute decision.
Pros:

It was a good price

Cons:

There were wasp nests everywhere. I booked a double queen bed and did not receive what I booked. I had to exchange the linens and the sheets myself for new ones.

2026-07-18 via Nuitee
N
nicole couple us
3
It was 4th of July weekend and I had a terrible vacation because of a poorly ran hotel.
Pros:

There were no elevators and I have severe arthritis in my knees.
I had to walk to walk 4 flights up to room 322 after being moved from 312 because of a non smoking room that smelled of cigarette smoke. I have allergies and bronchitis, the room wasn’t even aired out before allowing someone in.
IT WAS Supposed To Be A Non Smoking Room!
I asked the front desk for at least the 1st or second floor but was told non was available.

Cons:

My room floor was filthy and had visible stains on the floor.One stain looked like dry poop.
The floors were crumby and hadn’t been swept properly. I had to wear socks the whole time. Absolutely nasty!!!’
I had to find a maintenance man to secure the entrance door and lock the minute I arrived. The maintenance guy was friendly but stated the the hotel was the worst Extended Stay ever and that it was his last day. He tightened the door as best he could but didn’t have proper screws.
The door was unsafe and had a huge gap on the sides and bottom.
I was so afraid that anyone could push the door open and come in off the streets
A rodent could have easily gotten in through the gap.

The electrical sockets barely worked and one was hanging from the wall and couldn’t be used.
It was dangerously left un repaired.
No pots , pans, absolutely nothing that an Extended Stay normally has .
Chip paint on the walls, rusted shower bars and stained windows shades.
Just disgusting 😡
The hallway and stairs were awful and were never cleaned once where I was and there was stinky trash in the hallway with a dirty towel on the floor for the entire duration of my stay.
The smell was horrible!!!
I have more photos but there only 4 boxes to upload pics.
I can send more!

2026-07-06 via Nuitee
Q
Quenella couple us
9
It would be nice if we can add cereal and milk to go with things like bananas and oranges or apple just more selections
Pros:

The location and it has a stove and the hot water is good Front desk is nice. They have a good staff they know how to work with the customers and understand.

Cons:

I wish it had a sitting area in a grill like the other properties and the vending machine is too expensive

2026-07-02 via Nuitee
B
breyondar Solo travel
10
Thank You, Alexis!
Pros:

I had a great experience. The staff was Alexis friendly, helpful, and professional throughout my stay.She answered my questions, made check-in easy, and made me feel welcome. The property was clean, and I appreciated having everything I needed for an extended stay. Thank you for the excellent customer service miss Alexis !!

2026-06-30 via Tripadvisor
T
trekuanb Couples
10
Thank You
Pros:

Very nice inside out the front desk lady was very helpful and respectful . Will stay again

2026-06-30 via Tripadvisor
W
wesleyaG289LO Family
10
Great
Pros:

Great location close to vbeach so we were happy to take family and dog will be back soon

2026-06-30 via Tripadvisor
B
Bonnie solo_traveller us
5
Pros:

The pillows and bed was comfortable

Cons:

Key card didn't work very well, shower had mold and the bugs

2026-06-30 via Nuitee
K
Kelly family_with_children us
1
Horrible!
Cons:

Everything! I will never book a stay at an Extended stay hotel again!

2026-06-28 via Nuitee
G
Goard couple us
3
2026-06-24 via Nuitee
S
Santana couple us
9
2026-06-22 via Nuitee
C
Carrie family_with_children us
7
2026-06-21 via Nuitee
C
Carolyn couple us
1
Do not waste your money here!
Pros:

Location

Cons:

It was dirty everywhere, the hallways were leaking trash fluids, there was mold under the sink in the rooms, dirty bathroom. No remote for the tv and the door did not have sufficient seals so you could see light through it the entire night

2026-06-19 via Nuitee
B
Bianca solo_traveller us
1
Pros:

Nothing very disgusting

Cons:

All the crackheads hanging around and drug use on and around hotel room was dirty smell like cigarettes I didn't even stay I requested a refund immediately

2026-06-18 via Nuitee
M
Myke solo_traveller us
10
2026-06-08 via Nuitee