Hotel Krokodil

Hotels
•
Independent
9 (20 reviews)
Kleinschmidtstraße 12, Heidelberg, 69115 , Heidelberg , DE
49-62217392970

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Facilities

Free WiFi
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Parking (limited spaces)
Self parking (surcharge)

Review Highlights

Pros:
Excellent central but quiet location, close to the Altstadt
Friendly, welcoming and helpful staff (assistance with luggage noted)
Very good breakfast (fresh, varied, delicious)
Clean and well maintained hotel
Charming small-hotel atmosphere; on-site restaurant and art displays
Quiet rooms and comfortable overall stay
Cons:
No elevator — reception and rooms up stairs, an issue for some guests
Parking can be difficult; hotel garage/nearby garage may be too small for cars with roof boxes and street spots are limited
At least one guest reported an aged/too-soft mattress and non-adjustable bed slats
Breakfast could use more variation over a longer stay

Categories

Cleanliness
9.2
Multiple reviews explicitly describe the hotel as very clean and well maintained (‚sehr sauber‘, ‚propre et bien entretenu‘).
Service
9.3
Consistently praised: friendly, welcoming and helpful staff (assistance with luggage, warm reception). Several reviews highlight attentive, kind hosts.
Location
9.5
Repeatedly noted as excellent: central but quiet, within easy walking distance of the historic centre and station; ideal for exploring Heidelberg.
Room Quality
8.2
Generally comfortable and roomy, with several guests reporting good sleep; one clear complaint about an aged bed/soft, worn mattress and non-adjustable slats lowered this score.
Amenities
8.4
Breakfast, on-site restaurant and nearby covered parking are positives, but lack of an elevator and occasional parking/garage size issues (e.g. difficulty with cars carrying roof boxes) are noted drawbacks.
Value for Money
9
Not frequently called out explicitly, but overall positive impressions (location, service, breakfast, cleanliness) support a solid value-for-money rating.
Food and Beverage
9.2
Breakfast is repeatedly highlighted as a strong point (fresh, varied, delicious). One guest suggested more variation over a week, which slightly moderates the score.
Overall Experience
9.2
Many guests report a wonderful, recommendable stay — charming, quiet hotel with friendly staff and a great location; a few practical issues (stairs, parking) temper the perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-19 12:54

Property Description

Experience comfort and convenience at Hotel Krokodil, where your satisfaction is our priority.

Dine Delightfully
Savor a delicious start to your day at Restaurant Krokodil with our enticing buffet breakfasts, served from 7:00 AM to 10:00 AM during weekdays and until 11:00 AM on weekends.

Modern Amenities
Unwind in one of our 16 well-appointed guestrooms, featuring flat-screen televisions and complimentary wireless Internet. Enjoy the luxury of spacious bathrooms, complete with bathtubs or showers, hair dryers, and all the conveniences to make your stay comfortable.

Prime Location
Nestled in the heart of Heidelberg's Weststadt, our hotel places you just minutes away from famous attractions like Heidelberg Castle and the Körperwelten Museum, ensuring an unforgettable experience.

Don't miss out—book your stay at Hotel Krokodil today for a memorable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 20 reviews
Cleanliness: 9.2
Service: 9.3
Location: 9.5
Room Quality: 8.2
Amenities: 8.4
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 9.2
C
Christine • couple • de
7
2026-05-29 • via Nuitee
M
MacLeod • family_with_children • ca
10
A caring business that goes the extra mile to make your stay memorable.
Pros:

The support we received from the staff was incredible. Our rental car got a flat tire and the owner helped us so much with translation and letting us stay a little longer to try and get it sorted out. A great family business where they don't treat you like a number. The restaurant is also excellent and the location was perfect: a quiet corner, but still an easy stroll to all the sites.

2026-05-29 • via Nuitee
A
Andre • family_with_children • de
9
Empfehlenswert
Pros:

Alles Bestens

2026-05-29 • via Nuitee
W
Wiola G • solo_traveller • pl
10
Amazing staff and wonderful hotel
Pros:

The staff Is lovely and very helpful. The room was spacious with dark courtains (we really appreciated them because we don't like to awake with lot of light). Temperature in the room was good even though there were 3 days of 30 degrees in Heidelberg. There Is a fan.
We had a stroller for the baby but we could leave It in the entrance hall. The staff kept our baby food in the fridge fo us
You can ask for the water kettle at the reception.
Breakfast was very good. There Is bread, salmon,hams &cheeses, cocumber, tomatoes. Yogurt, fruit & musly. Nutella, juice. They can prepare tee or coffee .
The sofa bed was harder than the bed which i likes

Cons:

Nothing

2026-05-27 • via Nuitee
S
Somanath • solo_traveller • nl
7
2026-05-25 • via Nuitee
A
Alexander • couple • de
9
2026-05-24 • via Nuitee
L
Luciano • couple • it
7
Pros:

La cordiale professionalità dello staff, la tranquillità della zona e l' accoglienza della camera pulita in modo eccellente.

Cons:

L' accesso alle camere, un po' faticoso data la mancanza dell' ascensore.

2026-05-21 • via Nuitee
M
Mandy • solo_traveller • de
10
Pros:

Sehr gemütliches, nettes und sauberes Hotel in der Stadtmitte. Auch das Frühstück war mit viel Liebe zubereitet.

2026-05-20 • via Nuitee
B
Burkhart • solo_traveller • se
8
Pros:

Schöner Frühstücksraum. überall Kunst, schöner Blick aus dem Fenster, geräumige Zimmer.

2026-05-17 • via Nuitee
A
Annette • family_with_children • de
5
Leider sehr stressig
Pros:

Das Frühstück war für den Preis ok.
Die Lage der Unterkunft war sehr gut.

Cons:

Lage: Zimmer neben der Rezeption, dem Frühstücksraum und über der Gaststätte
Die Wand zum Zimmernachbarn war sehr dünn. Es konnte am Leben des Nachbarn teilgenommen werden.

2026-05-17 • via Nuitee
R
Réka • family_with_children • hu
8
2026-05-16 • via Nuitee
O
Ola • couple • se
9
Pros:

Mycket bra frukost
Bra service

2026-05-13 • via Nuitee
M
Mireille • extended_group • ch
7
2026-05-11 • via Nuitee
R
Rachel • couple • gb
10
2026-05-11 • via Nuitee
S
Sofie • family_with_children • ec
8
2026-05-09 • via Nuitee
A
Anke • solo_traveller • de
8
Tolle Lage, freundliches Personal aber in die Jahre gekommene Ausstattung.
Pros:

Es war sehr zentral.
Einfach zu erreichen vom Bahnhof und mit Auto.
Es gab eine Tiefgarage in der Nähe.

Cons:

Das Bett war ziemlich in die Jahre gekommen. Man konnte den Lattenrost nicht verstellen und die Matratze war auch zu weich und ausgelegen.

2026-05-07 • via Nuitee
M
Marieke • solo_traveller • nl
8
Pros:

vriendelijk personeel en op loopafstand van de altstad

Cons:

een parkeerplek vinden was lastig omdat we met onze dakkoffer niet in de parkeergarage van het hotel konden. Met een parkeerkaart van het hotel mag je op straat op de bewonersplekken staan, maar het is hoed zoeken naar een lege plek

2026-05-07 • via Nuitee
J
Janith • couple • de
6
Angenehme Menschen, die Gegend mit Cafes und Buchhandlung, alles war Sauber und gemütlich
Pros:

Die Hilfe beim Koffertragen

2026-05-04 • via Nuitee
A
Andreas • couple • de
9
2026-05-04 • via Nuitee
M
Marco • solo_traveller • de
10
Good hotel in Heidelberg
Pros:

Good hotel in a strategic location, not far from the old city but away from noisy areas., Friendly staff and comfortable beds. At the time of my stay they used hotel corridors to expose works of different artists. I enjoyed it!

2026-05-01 • via Nuitee