Cairns Harbourside Hotel

Hotels
8.1 (2856 reviews)
209-217 The Esplanade , Cairns , AU

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Dated furniture
Limited breakfast options
Old decor

Categories

Cleanliness
7.6
Some reviews mentioned dirty shower tiles and outdated decor.
Service
9.1
Staff were described as friendly and helpful across multiple reviews.
Location
8.6
Highlighted as a great location close to the airport and other amenities.
Room Quality
8.1
Rooms were generally clean and comfy, although some found bathrooms small and dated.
Amenities
7.6
Mention of limitations in amenities like a limited breakfast and outdated facilities.
Value for Money
8.1
Price considered high for the quality, but generally acceptable due to cleanliness.
Food and Beverage
7.1
Breakfast options were noted as limited and not very good.
Overall Experience
8.6
Guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Stunning Views and Convenient Location

Located on The Esplanade, Holiday Inn Cairns offers rooms with stunning views of Trinity Bay or the surrounding mountains. Each room boasts a balcony.

Comfortable Rooms and Relaxing Amenities

All air-conditioned rooms include a work desk, a TV, and tea/coffee making facilities. Guests can enjoy the sun on the terrace, or indulge in an in-room massage.

Delightful Dining and Exceptional Service

Guests can admire the spectacular views of the Coral Sea while enjoying Cairns cuisine showcasing local produce. With an extensive natural wine list, including over 300 of Australia’s and the world’s best organic, biodynamic, and minimal intervention wines, your dining experience will be unforgettable.

Book your stay at Holiday Inn Cairns for a memorable and relaxing getaway.

Important information:

Please note that there is a 0.4% charge when you pay with any credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Guest Reviews

8.1
Based on 2856 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
J
Jo • family_with_children • au
10
Pros:

Great friendly efficient staff everywhere

Cons:

Need a PowerPoint next to bed

2026-11-01 • via Nuitee
I
Ingrid • couple • es
9
2026-10-31 • via Nuitee
J
Johannis • family_with_children • th
8
Fantastic place to stay to explore beautiful Cairns
Pros:

Location is fantastic! Esplanada Boardwalk is great for an evening walk to one of the restaurants in the harbor area! We did not touch the car during our 3 nights stay!

Cons:

Somewhat outdated hotel rooms. Beds to small for taller people, especially the double bed.

2026-10-30 • via Nuitee
A
Anne • couple • gb
8
Pros:

Great view from room and great location. Pool good.

Cons:

Bathroom needs updating. Shower leaked over floor - stand in bath shower and old rubber from bath mat still evident in bath.

2026-10-30 • via Nuitee
A
Aigerim • family_with_children • be
8
Pros:

The room was clean and spacious, with comfy beds and friendly staff. Having a pool, bar and restaurant on the ground floor was very convenient. It’s a little further from the centre, but the hotel offers a shuttle, and you can still enjoy a walk along the Esplanade.

Cons:

An upgraded TV with access to Netflix would be a nice addition.

2026-10-28 • via Nuitee
J
Judith • extended_group • us
9
It was a very short but pleasant stay. We enjoyed being close to the Esplanade for a pleasant walk
Pros:

Staff ver courteous and efficient.

Cons:

Their website listed a restaurant on the property, but it was basically a snack bar.

2026-10-28 • via Nuitee
I
Iurii • extended_group • ru
7
Pros:

Вообще ничего не могу про отель сказать. Мы останавливались на 1 ночь и особо не успели ничего оценить.

2026-10-28 • via Nuitee
S
Susan • couple • au
9
2026-10-28 • via Nuitee
S
Silvia • family_with_children • it
4
Hotel vetusto. Andrebbe rinnovato decisamente.e purtroppo è un po fuori da centro.
2026-10-27 • via Nuitee
V
Vic • couple • au
8
Comfortable
Pros:

the location

Cons:

the TV was difficult to navigate

2026-10-25 • via Nuitee
G
Gavin • couple • gb
9
A very nice hotel in a stunning location
Pros:

Very friendly staff, wonderful location opposite the beach, free parking outside

Cons:

Lack of self service laundry - had to pay 24 dollars for a small washing load

2026-10-25 • via Nuitee
Y
Yashas • family_with_children • au
7
Good but the hotel needs renovation
Pros:

Great location and very convinient to access the facilities of the city. Very clean and well maintained rooms.

Cons:

The air conditioning is very old and the temperature can’t be controlled. We felt cold very often and staff’s response was to open the balcony door to balance the weather.
The hotel is very old in general and must be upgraded to match modern standards.
Not enough plug points in the room.

2026-10-25 • via Nuitee
V
Vicki • extended_group • au
7
2026-10-25 • via Nuitee
M
Margarete • couple • at
7
Für 1 bis 2 Nächte ideal
Pros:

Die günstige Lage zum Flughafen und zur Esplanade. Die allgemeinen Hoteleinrichtungen sind komfortabel.

Cons:

Zimmer schon sehr renovierungsbedürftig und sehr hellhörig. Die Reinigung könnte etwas besser sein.

2026-10-22 • via Nuitee
G
Gayle • couple • us
10
Convenient location in Cairns with spacious rooms
Pros:

Spacious room. Could keep balconies open for fresh air. Handy kitchen area for simple meals. Friendly staff

Cons:

The fitness center is off property

2026-10-22 • via Nuitee
M
Minniecon • extended_group • au
5
2026-10-22 • via Nuitee
J
Jason • solo_traveller • au
8
2026-10-21 • via Nuitee
C
Conor • couple • au
9
2026-10-21 • via Nuitee
C
Carla • extended_group • au
10
Pros:

Staff were excellent!!!

2026-10-21 • via Nuitee
S
SioKit • couple • au
6
2026-10-21 • via Nuitee