Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Extremely friendly, helpful and attentive staff
Outstanding location near Hyde Park/Kensington
Excellent breakfast and afternoon tea
Comfortable rooms with character and impressive bathrooms
Spa and pool facilities
Beautiful historic building and atmosphere
Cons:
Air-conditioning temperature felt too cold for one guest in corridors/restaurant
Few to no consistent negatives noted across reviews

Categories

Cleanliness
9
Generally praised for cleanliness; one guest mentioned the air-conditioning felt very cold in corridors/restaurant which affected comfort.
Service
9.7
Consistently highlighted as extremely friendly, helpful and gracious — staff went above and beyond, provided surprises, upgrades and warm hospitality.
Location
9.6
Excellent central location opposite Hyde Park/Kensington Park with easy access to transport, restaurants and theatres.
Room Quality
9.5
Rooms and suites described as characterful, comfortable with impressive bathrooms and good size; décor and historic charm noted.
Amenities
9.4
Spa, pool and wellness facilities mentioned; breakfast and tea service contribute to strong amenities offering.
Value for Money
9.3
Perceived as good value given comfort, location and service; multiple guests returned, indicating satisfaction with the overall value.
Food and Beverage
9.8
Repeated praise for breakfast, à la carte options (notably eggs Benedict), pastries, fruits and outstanding afternoon tea.
Overall Experience
9.7
Many guests described stays as 'amazing' or 'fantastic', praising service, ambiance and food; several intend to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:47

Property Description

Luxurious Accommodations
Individually designed rooms at the Milestone Hotel Kensington offer a romantic elegance with antique furnishings and modern technology. Enjoy complimentary treats and 24-hour room service in this intimate setting overlooking Kensington Palace.

Fine Dining Experience
Guests can indulge in traditional cuisine at Cheneston's Restaurant, with dishes made from locally sourced ingredients. The Stables Bar offers a selection of over 400 vintage wines, while the chic conservatory and cozy lounge provide perfect spots for cocktails or afternoon tea.

Prime Location
Located between Knightsbridge and Kensington, this 5-star boutique hotel is minutes away from Hyde Park and the Royal Albert Hall. Explore designer shopping, iconic museums like the Victoria and Albert Museum, and the renowned Harrods Department Store within walking distance.

Book your stay at the Milestone Hotel Kensington for a luxurious and unforgettable experience.

Important information:

A public parking facility can be found a 5-minute walk away on Young Street.

Extra beds are available in the Master and Junior Suites only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9.5
Based on 1386 reviews
Cleanliness: 9
Service: 9.7
Location: 9.6
Room Quality: 9.5
Amenities: 9.4
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 9.7
P
Pascal • family_with_children • ch
10
2026-10-17 • via Nuitee
D
David • couple • gb
9
2026-10-16 • via Nuitee
T
terrence • couple • us
7
Disappointing stay tbh
Pros:

Good location and great building bar and bar staff were excellent

Cons:

Not value for money ….. small old room too hot and stuffy in the hotel

2026-10-15 • via Nuitee
J
Jan • solo_traveller • de
10
2026-10-15 • via Nuitee
L
Lucy • couple • gb
9
2026-10-14 • via Nuitee
P
Pierre • couple • fr
9
2026-10-12 • via Nuitee
P
Philip • couple • ca
10
Wonderful stay
Pros:

Good location.

Cons:

The staff and the attention to detail.

2026-10-10 • via Nuitee
A
Andrew • couple • gb
10
Great for seeing the sites of Kensington
Pros:

Great location. Wonderful staff , especially Steve the doorman. So helpful. The breakfast was first rate, one of the best we’ve had at any hotel. Would come back again

2026-10-10 • via Nuitee
O
Oliver • couple • at
10
We defeated will be back!
Pros:

The charming staff and the typical British charm.

Cons:

That my stay had an end…

2026-10-09 • via Nuitee
O
orit • couple • il
10
מלון מדהים!
Pros:

מלון מקסים!
מיקום מעולה! צוות אדיב ושירותי!
במיוחד ג׳ורג׳ ולוסי 💜
ארוחת בוקר מגוונת וברמה גבוהה!

Cons:

אהבנו הכל!

2026-10-08 • via Nuitee
S
Stephen • couple • gb
10
MAKE YOU FEEL LIKE YOUR HOME
Pros:

HOTEL WAS AMAZING STAFF AMAZING FOOD AMAZING LOVE THIS HOTEL STAYED AT A LOT OF HOTELS BUT THIS IS OUR FAVRIOUTE HOTEL ALWAYS

2026-10-08 • via Nuitee
Александр • extended_group • ru
10
2026-09-18 • via Nuitee
D
Dr. Noll • couple • de
10
2026-09-17 • via Nuitee
H
Hyatt • couple • fi
10
2026-09-15 • via Nuitee
P
Piotr • couple • pl
8
very good
Pros:

room, location, breakfast were very good

Cons:

don't like service charge added to the bill without explanation

2026-09-14 • via Nuitee
T
Tom • solo_traveller • gb
10
Everything was amazing next time I'm in London I will look into staying again.
Pros:

Everything was amazing the staff was very friendly especially the staff at the Stables bar. Also on check in I was given a free upgrade to a beautiful room.

2026-09-14 • via Nuitee
S
Sharon • couple • gb
10
A perfect quint essential British experience, perfect in every way.
Pros:

Exceptionally above and beyond expectations. The beautiful original features.

Cons:

Classic hotel with wonderful friendly service. The team couldn’t do enough for us and went above and beyond to make our stay perfect. The service and style was friendly and fabulous. My to go place on returning to London.

2026-09-13 • via Nuitee
J
Jamie • extended_group • ie
10
Pros:

Loved our stay. This is a hotel of choice when staying in London. They take great care of us and we look forward to returning.

2026-09-12 • via Nuitee
W
Wojciech • extended_group • pl
10
2026-09-11 • via Nuitee
K
Katarina • couple • se
10
Fantastiskt hotell i fina omgivningar
Pros:

What a gem! Hotellet är fantastiskt, och personalen kanske allra mest, man känner sig home away from home. Rummen är fina med mycket karaktär, rent och snyggt överallt. Och sist men inte minst- frukosten!! Vill du veta mer om Milestone så pratar du med Steve, han är värd en egen recension 🙂

Cons:

Inget

2026-09-10 • via Nuitee