Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Extremely friendly, helpful and attentive staff
Outstanding location near Hyde Park/Kensington
Excellent breakfast and afternoon tea
Comfortable rooms with character and impressive bathrooms
Spa and pool facilities
Beautiful historic building and atmosphere
Cons:
Air-conditioning temperature felt too cold for one guest in corridors/restaurant
Few to no consistent negatives noted across reviews

Categories

Cleanliness
9
Generally praised for cleanliness; one guest mentioned the air-conditioning felt very cold in corridors/restaurant which affected comfort.
Service
9.7
Consistently highlighted as extremely friendly, helpful and gracious — staff went above and beyond, provided surprises, upgrades and warm hospitality.
Location
9.6
Excellent central location opposite Hyde Park/Kensington Park with easy access to transport, restaurants and theatres.
Room Quality
9.5
Rooms and suites described as characterful, comfortable with impressive bathrooms and good size; décor and historic charm noted.
Amenities
9.4
Spa, pool and wellness facilities mentioned; breakfast and tea service contribute to strong amenities offering.
Value for Money
9.3
Perceived as good value given comfort, location and service; multiple guests returned, indicating satisfaction with the overall value.
Food and Beverage
9.8
Repeated praise for breakfast, à la carte options (notably eggs Benedict), pastries, fruits and outstanding afternoon tea.
Overall Experience
9.7
Many guests described stays as 'amazing' or 'fantastic', praising service, ambiance and food; several intend to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:47

Property Description

Luxurious Accommodations
Individually designed rooms at the Milestone Hotel Kensington offer a romantic elegance with antique furnishings and modern technology. Enjoy complimentary treats and 24-hour room service in this intimate setting overlooking Kensington Palace.

Fine Dining Experience
Guests can indulge in traditional cuisine at Cheneston's Restaurant, with dishes made from locally sourced ingredients. The Stables Bar offers a selection of over 400 vintage wines, while the chic conservatory and cozy lounge provide perfect spots for cocktails or afternoon tea.

Prime Location
Located between Knightsbridge and Kensington, this 5-star boutique hotel is minutes away from Hyde Park and the Royal Albert Hall. Explore designer shopping, iconic museums like the Victoria and Albert Museum, and the renowned Harrods Department Store within walking distance.

Book your stay at the Milestone Hotel Kensington for a luxurious and unforgettable experience.

Important information:

A public parking facility can be found a 5-minute walk away on Young Street.

Extra beds are available in the Master and Junior Suites only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9.5
Based on 1378 reviews
Cleanliness: 9
Service: 9.7
Location: 9.6
Room Quality: 9.5
Amenities: 9.4
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 9.7
P
peter • couple • au
10
2026-08-07 • via Nuitee
A
Alexandra • family_with_children • fr
10
2026-08-04 • via Nuitee
S
Sylvie • couple • fr
9
Très agréable séjour au cœur de Londres
Pros:

Très bel hôtel avec une piscine et spa au cœur de Londres
Gentillesse du personnel

2026-08-02 • via Nuitee
G
Giorgio • couple • gb
10
2026-07-23 • via Nuitee
A
Artem • family_with_children • ae
9
Ideal vibe of London at its best with a Hyde park view.
Pros:

Location and atmosphere. Very functional and comfortable infrastructure in a historical setting.

2026-07-22 • via Nuitee
K
Kamilla • solo_traveller • lt
10
Everything was amazing!
Pros:

Delicious breakfast, excellent service

Cons:

Nothing, all was wonderful!

2026-07-21 • via Nuitee
R
REIKO • couple • jp
10
It was such a fabulous location and hotel room.
Pros:

I loved the decor and the history behind it .
The suite room we stayed had lots of characters. The staffs were friendly and on our second night, they surprised us with amazing hospitality!!

Cons:

Nothing I can think of.

2026-07-21 • via Nuitee
A
Ana Carolina • couple • br
9
2026-07-20 • via Nuitee
R
Roberta • couple • it
9
2026-07-20 • via Nuitee
J
Julius • couple • de
9
2026-07-20 • via Nuitee
D
Dirk • couple • de
10
Pros:

Unfassbar freundliches und zuvorkommendes Personal, jederzeit hilfsbereit und extrem höflich.

Cons:

Nichts.

2026-07-20 • via Nuitee
M
Michael • couple • gb
10
Pros:

Beautiful hotel with extremely helpful and friendly people steering the ship from management to cleaning staff everyone was lovely. Breakfast is wonderful with some of the finest teas I’ve ever tasted. Wonderful experience 😊

2026-07-19 • via Nuitee
J
john • couple • us
10
Gracious hospitality next to Kensington Park
Pros:

Gracious hospitability was provided by all staff. Going above and beyond to make sure all guests feel welcome and comfortable was displayed by everyone. The food is excellent.

Cons:

Nothing comes to mind

2026-07-19 • via Nuitee
M
Maxence • solo_traveller • fr
9
2026-07-19 • via Nuitee
A
Alexey • solo_traveller • ru
10
2026-07-18 • via Nuitee
O
Oliver • couple • gb
10
2026-07-18 • via Nuitee
C
Cindy • family_with_children • au
8
2026-07-16 • via Nuitee
C
Claudia • couple • de
10
Toller Aufenthalt in einen wunderschönen Hotel in top Lage
Pros:

Der perfekte Service und das unglaublich freundliche Personal

2026-07-11 • via Nuitee
D
Daniel • couple • gb
10
Outstanding hotel, will be back, again
Pros:

2nd time visiting this hotel as the first time was so good, had to come back.
Great location directly opposite Hyde park, staff are so friendly and helpful, hotel is not a massive chain type nor small boutique so feels very comfortable and luxurious.
Room is a good size, bed was super comfortable, bathroom very impressive.
Had breakfast and was exceptional. A lot of choices of fruits, yogurts and pastries but standout was the à la carte, had probably the best eggs Bennie I’ve had.

Cons:

Nothing to say here, we were very happy

2026-07-10 • via Nuitee
M
Michelle • couple • gb
10
Perfection in every way.. and the staff are simply a joy to meet.
Pros:

Beautiful traditional building, but with all the appropriate mod cons..

Cons:

Everything was fantastic..

2026-07-08 • via Nuitee