Holiday Inn Express Los Angeles LAX Airport by IHG

Hotels
Holiday Inn Express
8.6 (3493 reviews)
8620 Airport Boulevard , Los Angeles , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Inconsistent reception service
Some cleanliness issues

Categories

Cleanliness
8.28
Some reviews noted issues with mold smell in rooms.
Service
8.85
Overall friendly staff, though reception service was inconsistent.
Location
8.79
Convenient location near the airport with good shuttle service.
Room Quality
8.54
Rooms were generally spacious and comfortable.
Amenities
8.47
Sufficient amenities but lacking some expected items like bottled water.
Value for Money
8.53
Decent value considering location and services.
Food and Beverage
8.68
Breakfast was mostly praised, but with some requests for more variety.
Overall Experience
8.65
Generally a good experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:00

Property Description

Convenient Location and Amenities
Located near LAX and offering free airport shuttles, the hotel provides easy access to both the airport and the city center. Guests can enjoy modern rooms with free WiFi and HDTV, along with a complimentary breakfast buffet and on-site parking.

Business and Leisure Facilities
The hotel features a 24-hour business center for professionals on the go, as well as an outdoor swimming pool for relaxation and leisure during your stay.

Explore Nearby Attractions
Conveniently situated near Rodeo Drive, Disneyland, and Venice Beach, guests can easily access luxury shopping, theme parks, and beach activities. With Universal Studios and the LA Convention Center just a short drive away, there's something for everyone to enjoy in the area.

Book your stay at the LAX Airport Holiday Inn Express for a convenient and comfortable experience.

Important information:

For the complimentary airport shuttle, upon arrival at baggage claim area guests should use the courtesy phone to call hotel for pick up.***

Please note: Complimentary parking with in and out privileges is for registered guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3493 reviews
Cleanliness: 8.28
Service: 8.85
Location: 8.79
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.65
M
Maximino couple us
8
Safe location and convenient
Pros:

Location and nearby 7-11

Cons:

Windows dont open

2026-06-13 via Nuitee
משה צבי couple il
9
מלון טוב לשהייה קצרה בין טיסות. לשהייה ארוכה פחות מומלץ
Pros:

ארוחת בוקר מאד סטנדרטית. השאטל למלון היה כצת בעייתי. המלון מומלץ לתקופה קצרה ולפני טיסות ביניים.

Cons:

הידע של פקידי הקבלה לגבי אמצעי תחבורה ונקודות עניי סביב המלון.

2026-06-12 via Nuitee
Y
Yona couple il
10
Pros:

מלון שאהבנו בפעם הקודמת וחזרנו אליו

2026-06-11 via Nuitee
D
David solo_traveller de
4
Ok
Pros:

Breakfast.

Cons:

Terrible customer service. I have requested invoice 5 times and haven't received a reply.

2026-06-11 via Nuitee
M
Marcin couple pl
8
2026-06-11 via Nuitee
Y
Yona couple il
9
מקום נפלא ונוח , נחזור אליו בעתיד ללא ספק
Pros:

מקום קרוב לשדה התעופה מבלי לשמוע את המטוסים
הארוחת הבוקר הייתה טובה לעומת בתי מלון אחרים בארה״ב
המנהל מסביר פנים וכך גם כול הצוות

Cons:

החניות של הרכבים הם צרים

2026-06-11 via Nuitee
S
Susan solo_traveller us
10
Great!!
Pros:

Quiet and very clean

Cons:

It was all great NO complaints

2026-06-10 via Nuitee
L
Lupu couple il
8
2026-06-10 via Nuitee
M
Mai couple us
10
Friendly and helpful staff, convenient location, great shuttle service
Pros:

Friendly staff, very clean, nice breakfast

2026-06-09 via Nuitee
E
Ekaterina solo_traveller us
10
2026-06-08 via Nuitee
B
Brenda extended_group us
9
2026-06-08 via Nuitee
C
Camacho couple cr
10
2026-06-08 via Nuitee
M
Marcin solo_traveller pl
8
Pros:

Hotel w dobrej lokalizacji w pobliżu LAX. Hotel zapewnia transport z lotniska i na lotnisko.
Dobre śniadanie, ładny, czysty pokój. Przy tecepcji dostepna darmowa kawa i herbata. Bardzo przyjazna obsługa - pozdrowienia dla Kelvina.

Cons:

Nie mogłem dodzwonić sie z europejskiego nr telefonu do hotelu by zamówić transport z lotniska. Musiałem poprosić kogoś z amerykańskim telefonem.
Z tego co widzę w komentarzach to nie był tylko mój problem.
Trochę słychać ruch uliczny.

2026-06-07 via Nuitee
J
Jim couple gb
9
2026-06-07 via Nuitee
K
Krzysztof family_with_children pl
9
Pros:

Wygodne łóżka. Wyposażone łazienki. Warto wziąć sobie pokój z widokiem na lotnisko i obserwować samoloty. Do lotniska 4 minuty. Hotel zapewnia bezpłatny transport z i na lotnisko. Obsługa miła i pomocna. Sklepik w hotelu.

Cons:

Nie było takich rzeczy.

2026-06-07 via Nuitee
A
Allison solo_traveller us
9
Pros:

Really comfortable bed. Nice market for snacks, drinks and other items. Liked the location close to LAX (with shuttle) but not in the thick of the chaos.

Cons:

Parking, while free, was limited. Coffee at breakfast was marginal.

2026-06-06 via Nuitee
M
Mary couple gb
8
Convenient for lax late arrival. Great buffet breakfast.
2026-06-06 via Nuitee
M
Mark solo_traveller au
9
Back once more
Pros:

The reception, breakfast and house staff are unfailingly friendly and efficient.

Cons:

Nil

2026-06-06 via Nuitee
H
Howe extended_group gb
9
2026-06-06 via Nuitee
S
Shir family_with_children il
9
2026-06-05 via Nuitee