Howard Johnson by Wyndham Phoenix Airport/Downtown Area

Hotels
Howard Johnson
4.6 (550 reviews)
4120 East Van Buren , Phoenix , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cozy bed
Spacious bathroom
Nice TV
Friendly staff
Cons:
Dirty rooms
Unsafe neighborhood
Poor amenities
High prices

Categories

Cleanliness
2.68
Multiple mentions of dirtiness and mold, indicating a significant issue with cleanliness.
Service
7.15
Mixed feedback on service; some guests found staff pleasant, while others faced issues.
Location
4.69
Frequent mentions of bad neighborhood and unsafe surroundings.
Room Quality
3.64
Issues with room conditions; many complaints about maintenance and comfort.
Amenities
4.17
Lack of basic amenities and poor room facilities reported.
Value for Money
3.13
Overpriced considering the quality and safety concerns reported.
Food and Beverage
4.68
No breakfast provided despite claims, contributing to poor reviews.
Overall Experience
6.65
Negative experiences outweigh positive sentiments, leading to an unfavorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:33

Property Description

Convenient Location near Airport
Situated just 1 mile from Sky Harbor International Airport, Howard Johnson Airport in Phoenix offers a convenient stay for travelers. The hotel's proximity to the airport ensures a stress-free arrival and departure experience.

Amenities for Comfortable Stay
Guests can enjoy an outdoor swimming pool, free Wi-Fi, and complimentary coffee and juice each morning. The spacious guest rooms are equipped with essential amenities including a small fridge, microwave, and tea/coffee-making facilities for added convenience.

Easy Access to Attractions
With the Phoenix Light Rail and Sky train just 2 blocks away, exploring Central Phoenix is a breeze. Discover popular attractions like the Phoenix Zoo, Arizona State University, and Sun Devil Stadium, all within a short drive from the hotel.

Book your stay at Howard Johnson Airport for a relaxing and enjoyable Phoenix getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

4.6
Based on 550 reviews
Cleanliness: 2.68
Service: 7.15
Location: 4.69
Room Quality: 3.64
Amenities: 4.17
Value for Money: 3.13
Food and Beverage: 4.68
Overall Experience: 6.65
F
Francisco solo_traveller us
3
Value was great should of been cleaner
Cons:

Cleanliness
Non working tv and remote
Ants in the room
Non working refrigerator
Non closing shower doors
Hair all over bathroom

2026-05-27 via Nuitee
M
Mollie couple us
10
Very nice place
Pros:

Very close to car rental and airport

Cons:

N/a

2026-05-24 via Nuitee
S
SuzAnn solo_traveller us
4
Good location, poor value.
Pros:

Room was nice size and a good location near the metro

Cons:

I walked on the floor and my feet got filthy. My AC didn't work initially, but they did get it fixed. They were changing the locks so that took about an hour that I couldn't use my room. The pool was unusable - dirty and ducks swimming in it.

2026-05-17 via Nuitee
A
Angel Rocha solo_traveller us
2
The roaches palace!
Pros:

Big spacious room

Cons:

The rate was ridiculous, place was dirty and big roaches in the room.

2026-05-17 via Nuitee
L
Lindsey solo_traveller us
7
Pros:

It was adequate for the money. Clean and safe. Do not expect a luxury hotel at this price and you will be fine.

Cons:

I have no complaints.

2026-05-15 via Nuitee
M
Monty solo_traveller us
10
2026-05-10 via Nuitee
G
Griffin solo_traveller us
1
Cons:

There was a mouse in my room

2026-05-04 via Nuitee
E
elsa solo_traveller us
8
2026-04-21 via Nuitee
D
Daniel family_with_children us
1
Do not stay
Pros:

Nothing

Cons:

The place was a dump. Horrible neighborhood. Never felt safe.

2026-04-17 via Nuitee
C
Carrillo couple us
7
Descanso
Pros:

Tranquilo

Cons:

Que no hay suficientes toallas y champú y papel del baño para 2 personas gracias

2026-04-09 via Nuitee
L
lisa family_with_children us
1
Cons:

Beds and no breakfast

2026-04-08 via Nuitee
H
Hannah couple us
6
2026-04-05 via Nuitee
L
lisa family_with_children us
1
2026-04-04 via Nuitee
E
Eric couple us
4
Pros:

Location

Cons:

Just about everything except location

2026-03-29 via Nuitee
P
Patrick family_with_children au
4
2026-03-22 via Nuitee
K
Kelly couple us
1
Súper sucio, JAMÁS volvería!
Pros:

Nada!!

Cons:

No me gustó nada, el lugar es horrible, jamás me había tocado un lugar tan sucio. Piso, sábanas, toallas, baño, muebles llenos de tierra, las fotos no tienen nada que ver a como están de descuidadas las habitaciones. Lamentablemente no tomé fotos del lugar para compartir pero fue la peor experiencia!

2026-03-21 via Nuitee
M
Machelle solo_traveller us
7
Good stay for a quick over night. For the value it was a good landing place.
Pros:

Easy access from airport with a short over night stay with a last minute booking.

Cons:

It was clean. I pay attention to detail and more instance the trim on the ground or a floor did not have dust hair or dirt on it. That means it’s detailed clean.

2026-03-21 via Nuitee
E
Evelyn family_with_children us
10
Pros:

Area

Cons:

All was good

2026-03-20 via Nuitee
M
Mark family_with_children us
5
Pros:

Convenient location

Cons:

Dated, in need of upgrades. Mattresses felt like a sleeper sofa. The headboard had what appeared to be smeared blood or pizza sauce. Gaps between wall and ac unit covered with clear packaging tape that dint stick to the wall. Overwhelming odor of PineSol.

2026-03-18 via Nuitee
S
Sebastian solo_traveller us
7
2026-03-17 via Nuitee