Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

Hotels
8.4 (2774 reviews)
Av. Alberto Bins, 514 , Porto Alegre , br
+55 51 3220-7000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good service
Great location
Good breakfast
Cons:
Old room facilities
Inconsistencies in service
Limited amenities availability

Categories

Cleanliness
8.15
Some guests mentioned cleanliness positively; however, complaints about older facilities and the need for improvements indicate room for enhancement.
Service
9.15
Guests noted good service and staff attentiveness, particularly regarding guest needs and accommodations.
Location
8.65
The hotel is well located, making it convenient for various establishments.
Room Quality
7.65
Several reviews criticized the old condition of the rooms, but comfort mitigates some of these concerns.
Amenities
8.15
Amenities like the pool and gym were appreciated but some facilities were reported as being out of order.
Value for Money
8.15
A good price-quality relationship recognized, though some guests found better options available.
Food and Beverage
8.65
Breakfast received positive remarks; however, there were some suggestions for improvement.
Overall Experience
8.65
The overall sentiment ranged from very good to needing improvement, but a majority of guests had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:26

Property Description

Centrally Located Historic Hotel

Indulge in Luxury Amenities: From the indoor lap pool to the sauna, our hotel offers everything you need to unwind and relax during your stay.

Modern Comforts: Enjoy spacious rooms with soundproofed windows, LCD TV, and free Wi-Fi, all designed to provide you with a comfortable and convenient experience.

Explore with Ease: With a prime location in the Centro Histórico neighborhood, you have easy access to shops, museums, and the financial district, making it the perfect base to explore Porto Alegre.

Book now for a memorable stay at Plaza São Rafael Hotel, where convenience and luxury meet seamlessly.

Important information:

Please note that bed configuration for the Standard and Superior categories is subject to availability.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8.4
Based on 2774 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
F
FREIRE JUNIOR • family_with_children • br
10
2026-08-29 • via Nuitee
R
reinoldo • extended_group • br
8
Pros:

localização e conforto muito bons

Cons:

O café da manhã está muito fraco. com poucas opções e a qualidade dos produtos nao corresponde ao padrão do hotel. tem que melhorar....já me hospedei várias vezes no hotel e o café da manhã cada vez pior. O café da manhã é de hotel de 02 estrelas. Viajo por todo o Brasil e conheço vários hotéis. Caso o café da manhã for terceirizado. recomendo trocar.

2026-08-29 • via Nuitee
F
Fernando • solo_traveller • br
6
2026-08-28 • via Nuitee
S
Suellen • couple • br
10
2026-08-28 • via Nuitee
D
Diego • couple • br
10
Excelente
Pros:

cama muito confortavel, excelente limpeza e muito bom atendimento. Piscina aquecida, sauna e jacuzzi perfeitos para relaxar ate tarde.

Cons:

a temperatura da piscina mais quente nos dias frios

2026-08-28 • via Nuitee
J
Jose Roberto • couple • br
10
2026-08-25 • via Nuitee
F
farre77 • solo_traveller • es
8
estancia adecuada
Pros:

El desayuno excelente ,la ubicacion suficiente

Cons:

no tengo ningun reproche

2026-08-25 • via Nuitee
J
JESSICA APARECIDA • couple • br
5
Não recomendo. Tinha feito reserva pra dois dias mas fiquei sómente um.
Pros:

Jacuzzi

Cons:

Hotel extremamente antigo, parece aqueles hotéis de filme de terror, não tem tomadas próximas as camas, além da tomada da televisão só tem uma próximo a mesinha e uma no banheiro. O Hall de entrada é muito bonito, porém o restante é super antigo e mal cuidado.

2026-08-25 • via Nuitee
G
Gustavo • solo_traveller • br
10
2026-08-24 • via Nuitee
V
Vinicius • solo_traveller • br
9
Pros:

Tudo muito bem limpo, funcionários legais, café da manhã bom também.

Cons:

Gostaria que as TV fossem atualizadas.

2026-08-24 • via Nuitee
C
Cuezzo • solo_traveller • ar
10
Para volver a visitar, sin duda
Pros:

Es un excelente hotel, no le falta nada

Cons:

No hay puntos negativos

2026-08-24 • via Nuitee
R
ROGERIO • solo_traveller • br
8
2026-08-21 • via Nuitee
A
ALESSANDRO • solo_traveller • br
10
Pros:

Atendimento dos funcionários muito bom.

Cons:

O ar condicionado é antigo pode melhorar.
A televisão a cabo oscila muito.

2026-08-21 • via Nuitee
R
Rony • couple • br
8
Satisfez minhas expectativas.
Pros:

Ótima localização, pessoal cortês, boas acomodações e excelente limpeza.

2026-08-20 • via Nuitee
L
Lúcia Maria Leal • solo_traveller • br
9
Dois dias de lazer
Pros:

Recepção, acomodações, piscina, academia, café da manhã, ter uma garrafa de água me esperando no quarto com uma mensagem de boas vindas, banho maravilhoso.
Gosto muito do atendimento do Plaza.

Cons:

A tv não funcionou direito.

2026-08-20 • via Nuitee
E
Ernane Schalcher • solo_traveller • br
10
Pros:

Tudo.

Cons:

Nada me desagradou.

2026-08-20 • via Nuitee
I
Ivana Both • solo_traveller • br
8
2026-08-17 • via Nuitee
M
Magda Vila • solo_traveller • br
8
2026-08-17 • via Nuitee
L
Léa • couple • br
10
2026-08-17 • via Nuitee
B
Blancos • solo_traveller • br
6
Pros:

Localização e atendimento dos funcionários.

Cons:

Café da manhã ,ar condicionado e toalhas muito finas ,poucas tomadas.

2026-08-16 • via Nuitee