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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Currency exchange
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Solarium
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Rooftop Pool with City Views
Experience the breathtaking city views from our rooftop pool at Claris Hotel & Spa GL, situated on Barcelona’s prestigious Passeig de Gràcia Boulevard. Enjoy a relaxing swim while taking in the vibrant surroundings.
Unique Art Collection and Specialit Monument Status
Immerse yourself in the beauty of over 400 original pieces of art displayed throughout our hotel, housed in a converted 19th-century palace. The fusion of classicism and modernity creates a truly special ambiance, complemented by free entry to the Barcelona Egyptian Museum.
Gourmet Dining and Cultural Proximity
Indulge in gourmet Mediterranean cuisine at Terraza del Claris Restaurant or savor Japanese gastronomy at Os-kuro Sushi & Robata Restaurant. With a prime location near iconic landmarks like Gaudí’s Casa Batlló and La Pedrera, immerse yourself in the culture and beauty of Barcelona during your stay.
To book your unforgettable stay at Claris Hotel & Spa GL, reserve now!
When booking more than 5 rooms, different policies and additional supplements may apply.
If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.
Access to the Spa is only allowed to clients who book a treatment.
Please note that the Accepted credit cards are: American Express, VISA, Euro/Mastercard, Diners Club. The hotel reserves the right check the validity of the credit cards before the arrival date by making a charge, or pre-authorization for the total amount of your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible on site (reservation is not needed) and costs EUR 35.20 per day.
Location
Guest Reviews
Excellent location. Could walk to many locations and also close to metro. Staff were super helpful with where to eat etc. Rooms were spacious and very comfortable.
It's the second time we stayed at this hotel. The first time was four years ago. We simply like the location and the roof top pool very much.
The superior room felt a little dated, not as nice as the first time four years ago. We arrived late at night and unfortunately we were handed the keys to a room that was already occupied, so we were really startled walking into a room where other guest were sleeping and they woke up startled and screaming when we walked in. A human error, but still not expected from a hotel that is 5-star rated.
Excellent breakfast and spa.
Expensive
Location was superb. The staff prior to arrival and during stay were exceptional. Prompt responses, nothing was too much trouble. We needed luggage lock and one of the porter/door staff went and sourced one for us. Truly great.
The Terazza bar and restaurant were fantastic - nothing better than a roof top bar. The staff there, especially Jose were exceptional.
Highly recommend.
The beds are a bit small. We are used to bigger beds in Australasia.
We can’t praise all of the staff enough. This includes the gentlemen at the front door who greeted us and helped us with taxis during our stay, the front desk team who helped answer questions and made restaurant suggestions, the upstairs bar staff, housekeeping, and all of the breakfast staff. We want to specifically call out Lydia and Osama who went above and beyond to help us at check in tofind the ideal room upgrade for a very reasonable additional cost. Breakfast at the hotel was so delicious every day, and our dinner at the Japanese restaurant was amazing! We loved the hotel and its decor, the staff, location, our room, and the roof top pool. Truly a five star experience all the way around. Highly recommend it.
One of the best Hotel experiences I have had in Europe. The staff there is simply outstanding.
המיקום היה טוב
I arrived at the hotel with my two sons, aged 19 and 13, at around 11:00 PM. Upon arrival, we were given two rooms that did not match the reservation we had made in advance. We were promised that the rooms would be changed the following day.
The next day, when we returned to the reception, the staff claimed they had tried to contact me regarding the room change, but I did not receive any calls or messages, even though my phone was available for international calls throughout the trip.
Unfortunately, the attitude of the reception staff, especially an employee named Karina, was extremely rude, disrespectful, and aggressive. Despite the hotel’s mistake, we were asked to pay an unreasonable extra charge in order to receive the rooms we had originally booked. In the end, I was forced to pay an additional 400 euros.
For two days, we were unable to enjoy our vacation because we spent most of our time waiting and repeatedly returning to the lobby after being told different times for when the rooms would be ready. Even after being promised the rooms at 12:00 PM, we ended up waiting until 6:00 PM before finally receiving them. My sons were very upset and frustrated by the entire experience.
On our last day, since our flight was at night, we asked to keep only one room for a few extra hours. We were charged an additional 200 euros for this, which I paid, and even asking for a few extra minutes to organize ourselves resulted in more demands for payment.
This was my third stay at this hotel, which makes this experience even more disappointing. I have never encountered such a poor level of service, especially from the lobby and reception staff. Overall, this experience caused us significant stress and completely affected our vacation.
The hotel was absolutely beautiful, great location for shopping and sightseeing, just a short drive away. The hotel staff was extremely friendly and did what they could do to accommodate our requests.
The restaurant was absolutely wonderful, great food. very friendly. wonderful atmosphere.
La Terazza del Claris offers an exceptional rooftop dining experience. The meal was delicious, with each dish showcasing fresh ingredients and remarkable flavor. The highlight was the service by Jose and team, who were attentive and genuinely committed to ensuring a fantastic experience. Highly recommend this restaurant for anyone seeking quality food and excellent service!
VIP breakfast was amazing. Our server Mario was the best! Very attentive and professional .
I have traveled extensively, and Claris Hotel Barcelona has in my opinion. The best service I have received..
The welcome at the check-in was seamless, everyone, smiling, they went above and beyond to make sure our stay was super pleasant.
They speak excellent English, which in Spain is not so common.
The rooms are super comfortable, the towels are huge, shampoo is great.
Mini bar is complementary,
We look forward to come to Barcelona again.
Congratulations to all the Claris Hotel team
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