Claris Hotel & Spa GL, a Small Luxury Hotel of the World

Hotels
Derby Hotels
8.8 (732 reviews)
Pau Claris, 150 , Barcelona , es

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room issues
Service shortcomings

Categories

Cleanliness
8.94
General positive sentiment regarding cleanliness, although one review noted a few issues.
Service
9.41
Several reviews praised the helpfulness and kindness of the staff, particularly mentioning Márcio and others.
Location
9.45
Many guests appreciated the excellent location of the hotel, close to major attractions.
Room Quality
8.4
Mixed reviews with some praising room size and comfort, while one noted issues with sound proofing and decor.
Amenities
8.43
Some amenities were well received, but there were concerns over some being unavailable during the stay.
Value for Money
8.39
Some guests felt the hotel didn't fully meet the expectations of a 5-star experience.
Food and Beverage
8.44
Breakfast was described as good but not exceptional, with room for improvement.
Overall Experience
8.91
Overall positive feedback but marred by a few critical comments regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:59

Property Description

Luxurious Rooftop Pool with City Views
Experience the breathtaking city views from our rooftop pool at Claris Hotel & Spa GL, situated on Barcelona’s prestigious Passeig de Gràcia Boulevard. Enjoy a relaxing swim while taking in the vibrant surroundings.

Unique Art Collection and Specialit Monument Status
Immerse yourself in the beauty of over 400 original pieces of art displayed throughout our hotel, housed in a converted 19th-century palace. The fusion of classicism and modernity creates a truly special ambiance, complemented by free entry to the Barcelona Egyptian Museum.

Gourmet Dining and Cultural Proximity
Indulge in gourmet Mediterranean cuisine at Terraza del Claris Restaurant or savor Japanese gastronomy at Os-kuro Sushi & Robata Restaurant. With a prime location near iconic landmarks like Gaudí’s Casa Batlló and La Pedrera, immerse yourself in the culture and beauty of Barcelona during your stay.

To book your unforgettable stay at Claris Hotel & Spa GL, reserve now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.

Access to the Spa is only allowed to clients who book a treatment.

Please note that the Accepted credit cards are: American Express, VISA, Euro/Mastercard, Diners Club. The hotel reserves the right check the validity of the credit cards before the arrival date by making a charge, or pre-authorization for the total amount of your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 35.20 per day.

Location

Guest Reviews

8.8
Based on 732 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
D
Danielle extended_group gb
10
2026-05-23 via Nuitee
I
IMAN solo_traveller il
1
Pros:

המיקום היה טוב

Cons:

I arrived at the hotel with my two sons, aged 19 and 13, at around 11:00 PM. Upon arrival, we were given two rooms that did not match the reservation we had made in advance. We were promised that the rooms would be changed the following day.

The next day, when we returned to the reception, the staff claimed they had tried to contact me regarding the room change, but I did not receive any calls or messages, even though my phone was available for international calls throughout the trip.

Unfortunately, the attitude of the reception staff, especially an employee named Karina, was extremely rude, disrespectful, and aggressive. Despite the hotel’s mistake, we were asked to pay an unreasonable extra charge in order to receive the rooms we had originally booked. In the end, I was forced to pay an additional 400 euros.

For two days, we were unable to enjoy our vacation because we spent most of our time waiting and repeatedly returning to the lobby after being told different times for when the rooms would be ready. Even after being promised the rooms at 12:00 PM, we ended up waiting until 6:00 PM before finally receiving them. My sons were very upset and frustrated by the entire experience.

On our last day, since our flight was at night, we asked to keep only one room for a few extra hours. We were charged an additional 200 euros for this, which I paid, and even asking for a few extra minutes to organize ourselves resulted in more demands for payment.

This was my third stay at this hotel, which makes this experience even more disappointing. I have never encountered such a poor level of service, especially from the lobby and reception staff. Overall, this experience caused us significant stress and completely affected our vacation.

2026-05-23 via Nuitee
Y
YUSUF couple tr
8
2026-05-23 via Nuitee
H
Humberto couple br
10
2026-05-18 via Nuitee
D
damien family_with_children fr
3
Très décevant à part l’emplacement
Pros:

L’emplacement

Cons:

Les équipements bas de gamme, la literie indigne même d’un 3 étoiles. Cet hôtel ne mérite en aucun cas les 5 étoiles

2026-05-15 via Nuitee
G
guy solo_traveller be
10
Pros:

kindness of all the people working in the hotel
very good breakfast
location of the hotel

2026-05-13 via Nuitee
Y
Yury extended_group ru
4
Cons:

Произошло двойное списание средств с карты.
Деньги до сих пор не вернулись!
Каменный век.

2026-05-12 via Nuitee
J
James solo_traveller us
9
2026-05-11 via Nuitee
K
K2235UWangelaw Couples
10
Barcelona Luxury Escape
Pros:

Claris Hotel & Spa was an exceptional stay from beginning to end. As Diamond Members, we were warmly welcomed and received a beautiful room upgrade, which made the experience feel even more special.

The hotel is elegant, comfortable, and perfectly located for enjoying Barcelona. The service was polished and professional while still feeling warm and personal. Every detail, from the room to the amenities, reflected the quality and sophistication you would expect from a five-star property.

The spa experience was also outstanding. I had the Mayan Secret treatment, and it was absolutely amazing. It was relaxing, luxurious, and the perfect way to unwind after exploring the city.

Claris Hotel & Spa is a standout property and a wonderful choice for anyone looking for a luxury stay in Barcelona with excellent service, comfort, spa amenities, and location. Highly recommend!

2026-05-06 via Tripadvisor
E
Emre couple tr
10
2026-05-06 via Nuitee
J
Jonathan couple gb
8
Excellent hotel in great location with great staff.
Pros:

Great staff, great location, great roof top cocktails!

Cons:

Ever so slightly dated. Not really an issue.

2026-05-04 via Nuitee
E
Euldong Couples Seoul
10
Best Location in Barcelona – Couldn’t Be Better Perfectly Located for Everything
Pros:

The hotel’s location is absolutely unbeatable. It’s very close to Casa Batlló, making it incredibly convenient for shopping. Sagrada Familia is also within a 20-minute walk, or just a 5-minute taxi ride, so you can easily choose the best option depending on your situation.
The staff were exceptionally kind and accommodating. I truly appreciated how they handled even my more demanding requests, and I’m both grateful and a little sorry for the trouble I may have caused.
A special thanks to Lydia, who took such great care of us. Thanks to her, we were able to fully enjoy our honeymoon in the best possible way.
Among all the hotels I’ve stayed at in Europe, this was by far the most pleasant and memorable experience.

2026-05-03 via Tripadvisor
J
jean-philippe family_with_children ch
9
2026-05-03 via Nuitee
B
Bacon solo_traveller fr
9
Pros:

Location is good, buses and taxis readily available.
Very friendly and efficient staff.

Cons:

I didn't like the lighting, the whole hotel, other than the elevators, is TOO dark.
Especially in the bathroom, I couldn't see well enough to put on my makeup.
The price of breakfast at €36 is extortionate.

2026-05-02 via Nuitee
N
Neda solo_traveller ch
8
2026-05-02 via Nuitee
H
harshar507 Family
10
Amazing hotel and service!
Pros:

One of the best hotels I’ve ever stayed at. Extremely clean and well maintained rooms. Everyone at the front desk is so friendly and through. One person I wanted to highlight was Osama- who went out of his way and spent hours helping us search for tickets to top Barcelona sites! Would love to stay here again!

2026-04-29 via Tripadvisor
B
BAŞARAN couple tr
7
Orta
Pros:

Konumu

Cons:

Odalar fıyat performans kotu

2026-04-26 via Nuitee
J
Juan Jose couple es
9
2026-04-25 via Nuitee
O
Oda couple no
10
2026-04-24 via Nuitee
N
naif couple sa
9
2026-04-23 via Nuitee