Claris Hotel & Spa GL, a Small Luxury Hotel of the World

Hotels
•
Derby Hotels
8.8 (778 reviews)
Pau Claris, 150 , Barcelona , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room issues
Service shortcomings

Categories

Cleanliness
8.94
General positive sentiment regarding cleanliness, although one review noted a few issues.
Service
9.41
Several reviews praised the helpfulness and kindness of the staff, particularly mentioning Márcio and others.
Location
9.45
Many guests appreciated the excellent location of the hotel, close to major attractions.
Room Quality
8.4
Mixed reviews with some praising room size and comfort, while one noted issues with sound proofing and decor.
Amenities
8.43
Some amenities were well received, but there were concerns over some being unavailable during the stay.
Value for Money
8.39
Some guests felt the hotel didn't fully meet the expectations of a 5-star experience.
Food and Beverage
8.44
Breakfast was described as good but not exceptional, with room for improvement.
Overall Experience
8.91
Overall positive feedback but marred by a few critical comments regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:59

Property Description

Luxurious Rooftop Pool with City Views
Experience the breathtaking city views from our rooftop pool at Claris Hotel & Spa GL, situated on Barcelona’s prestigious Passeig de Gràcia Boulevard. Enjoy a relaxing swim while taking in the vibrant surroundings.

Unique Art Collection and Specialit Monument Status
Immerse yourself in the beauty of over 400 original pieces of art displayed throughout our hotel, housed in a converted 19th-century palace. The fusion of classicism and modernity creates a truly special ambiance, complemented by free entry to the Barcelona Egyptian Museum.

Gourmet Dining and Cultural Proximity
Indulge in gourmet Mediterranean cuisine at Terraza del Claris Restaurant or savor Japanese gastronomy at Os-kuro Sushi & Robata Restaurant. With a prime location near iconic landmarks like Gaudí’s Casa Batlló and La Pedrera, immerse yourself in the culture and beauty of Barcelona during your stay.

To book your unforgettable stay at Claris Hotel & Spa GL, reserve now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.
Access to the Spa is only allowed to clients who book a treatment.
Please note that the Accepted credit cards are: American Express, VISA, Euro/Mastercard, Diners Club. The hotel reserves the right check the validity of the credit cards before the arrival date by making a charge, or pre-authorization for the total amount of your reservation.
For bookings with a non-refundable or pre-paid rate, the accommodation may require payment to be made before arrival via a secure online payment platform. Should pre-payment be required, the guest will receive the relevant instructions via the communication channels associated with their booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Property Video

Guest Reviews

8.8
Based on 778 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
C
CYNTHIA • extended_group • ca
9
loved it here
Pros:

location was great!
swimming pool
nice rooftop bar and lounge

Cons:

deck hot to get to swimming pool; would be helpful to have ladder to get in on both sides of the pool

2026-09-17 • via Nuitee
M
MERAV • family_with_children • il
10
Pros:

המלון מושלם!!!
ואוסקר היא מדהים
הכל היה נפלא!!

2026-09-14 • via Nuitee
A
ALMENDARES • solo_traveller • cl
10
Pros:

Excelente ubicación!! Lindas instalaciones

Cons:

Poca variedad del buffet

2026-09-11 • via Nuitee
A
Alexandre • solo_traveller • br
9
Hotel clássico e luxuoso.
Pros:

Quarto.

Cons:

Cafeteira antiga.

2026-09-08 • via Nuitee
F
florence • solo_traveller • eg
8
2026-09-06 • via Nuitee
N
Nico • couple • de
10
Genau das, was wir lieben ein Small Luxury Hotel mitten in Barcelona.
Pros:

Das Hotel hatte eine super tolle Lage. Viele Highlights konnten wir zu Fuß oder mit der Metro/Bus erreichen. Das Hotel war sehr komfortabel und das Personal extrem zuvorkommend und freundlich. Mehrsprachigkeit war natürlich auch kein Problem. Das Frühstücksbuffet war reichhaltig und frisch zubereitet. Rund um einfach zurecht ein Fünfsternehotel..

Cons:

Es war alles perfekt.

2026-09-02 • via Nuitee
F
Felipe • couple • es
10
2026-09-02 • via Nuitee
P
Peter • couple • th
10
Exceptional
Pros:

Amazing room,location and exceptional staff

Cons:

Everything was so good,maybe the rooftop pool bar /restaurant could change the menu every few days.

2026-09-01 • via Nuitee
L
Leonie • couple • nl
9
2026-08-31 • via Nuitee
O
Olivier • solo_traveller • fr
10
2026-08-20 • via Nuitee
O
Olivier • solo_traveller • fr
8
2026-08-18 • via Nuitee
O
Olivier • solo_traveller • fr
10
2026-08-18 • via Nuitee
S
Sara • family_with_children • kz
10
2026-08-17 • via Nuitee
P
Paula Yerma • solo_traveller • es
10
2026-08-16 • via Nuitee
Y
Yaseen • family_with_children • za
8
Clean property
Pros:

The location

Cons:

The bed upstairs for the children was a bit dangerous

2026-08-14 • via Nuitee
A
Abdulaziz • family_with_children • qa
1
Don’t put any higher expectations
Pros:

Location only

Cons:

Very Disappointing Stay at Claris Hotel

Unfortunately, my experience at Claris Hotel was very disappointing, especially considering that it is presented as a 5-star hotel on Booking.com.

The biggest issue happened at check-in. The hotel had already received my payment in advance, yet they would not allow me to check in unless I paid again. They gave me two options: either pay a second time and have the original payment cancelled and refunded—which they said would take at least 7 days—or they would treat the reservation as a no-show and keep the money. This is absolutely ridiculous and not the experience I would expect from a 5-star hotel.

Unfortunately, the problems didn’t stop there.

Every day, after housekeeping cleaned the room, there was no bottled drinking water left. I had to call and request water every single day. For a hotel of this standard, basic drinking water should be automatically replenished during housekeeping.

The most disappointing issue was the lack of soundproofing. You could hear practically everything happening in the neighboring rooms and throughout the floor. It was extremely difficult to sleep, and this is completely unacceptable for a hotel claiming to be 5-star.

On top of that, the air conditioning was not working properly, which made the stay even more uncomfortable.

The only real positive for me was the location. It is very convenient and well situated.

Overall, I expected much more from Claris Hotel. Based on my experience, I would choose another hotel next time. Very disappointing.

2026-08-14 • via Nuitee
M
Michelle • solo_traveller • gb
10
Lovely hotel. Fabulous stay
Pros:

Gorgeous hotel. Staff were very welcoming and helpful. Pool and rooftop terrace area was lovely. Got to see the solar eclipse!

2026-08-13 • via Nuitee
H
Hugo • couple • ar
8
2026-08-07 • via Nuitee
T
Tina • family_with_children • us
8
2026-08-06 • via Nuitee
M
Melissa • couple • au
9
Great place to stay
Pros:

Location and staff were helpful and attentive

Cons:

Nothing not to like

2026-08-04 • via Nuitee