The Clermont London, Victoria

Hotels
8.7 (9524 reviews)
101 Buckingham Palace Road , London , GB
+44 20 7523 5055

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location (Victoria Station access, close to parks/Buckingham area)
Very friendly and helpful staff/concierge
Beautiful, stylish building and decor
Generally clean and well-presented rooms/public areas
Strong breakfast/buffet offerings noted by many
Convenient bag storage and station entry
Cons:
Small bathrooms and some cramped rooms
Perceived overpriced / not always good value for room size
Occasional operational issues (room not made up, mechanical room changes)
Breakfast service problems at times (long queues, limited choices)
Inconsistent restaurant/room-service attention; some poor interactions
Missing toiletries in some cases (body lotion, cottons) and minor maintenance issues (AC cover, exterior window grime)

Categories

Cleanliness
8.5
Generally reported as clean and immaculate in multiple reviews, though isolated issues occurred (room not made up, coffee bin not emptied, some exterior/window grime and an AC cover hanging loose).
Service
9.6
Staff repeatedly described as exceptionally friendly, helpful and accommodating (concierge praise, bag storage, prompt fixes), making service a major positive across reviews.
Location
9.8
Consistently praised for an excellent, strategic location (direct access to Victoria Station, close to parks and Buckingham area) and strong convenience for commuting.
Room Quality
8
Mixed: many found rooms nice and comfortable, but recurring criticisms include small bathrooms, some cramped layouts and occasional issues (lumpy bed, mechanical problems requiring room change).
Amenities
8.2
Good amenities noted (bag storage, impressive entry/heritage features), but some shortcomings mentioned (missing toiletries like body lotion/cottons, AC cover issue, preference for hardwood over carpet in bedrooms).
Value for Money
7.5
Perceived as somewhat expensive or overpriced for the room sizes by several guests; multiple comments that price did not always match room size/offerings.
Food and Beverage
8.7
Breakfast and buffet often praised as excellent and abundant, though some guests reported chaotic service/long queues, limited selection (no toast), and occasional inattentive restaurant staff or poor room-service experience.
Overall Experience
9.3
Overall very positive guest experience with many calling the stay exceptional or amazing, driven by location, service and ambience despite some service/room/food drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Victorian Railway Hotel in London Victoria

Modern Comforts with Victorian Opulence: Experience the perfect blend of modern amenities and Victorian charm at The Clermont London, located in the heart of London Victoria.

Fitness Centre and Business Facilities: Stay fit and focused with our well-equipped fitness center and take advantage of our versatile meeting and function rooms for all your business needs.

Prime Location and Nearby Attractions: With London Victoria station next door, explore the best of London including iconic landmarks, West End theatres, and easy access to major airports.

Book your stay at The Clermont London now to indulge in luxury and convenience during your London getaway.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Location

Property Video

Guest Reviews

8.7
Based on 9524 reviews
Cleanliness: 8.5
Service: 9.6
Location: 9.8
Room Quality: 8
Amenities: 8.2
Value for Money: 7.5
Food and Beverage: 8.7
Overall Experience: 9.3
K
Karolina • solo_traveller • se
10
2026-10-31 • via Nuitee
M
Maria • family_with_children • se
8
2026-10-31 • via Nuitee
K
Keith • couple • gb
5
Pros:

Location

Cons:

Room was not made up. Coffee nt emptied so could not make coffee. Breakfast was chaotic..long queues into Dining room. Cover of air conditioning unit in the ceiling was hanging loose hadtocall reception to get it fixed.

2026-10-31 • via Nuitee
H
Henrik • family_with_children • se
9
2026-10-31 • via Nuitee
K
KATIA • couple • au
9
Beautifully styled and immaculate, with accommodating staff, excellent buffet choices and a superb location, though the
Pros:

Staff very friendly.

Cons:

Although beautifully styled and immaculate, the rooms are small, especially the bathroom. Overpriced for the room size, but the location is excellent.

2026-10-31 • via Nuitee
K
Karin • family_with_children • se
7
Pros:

Really good location, good facilities and friendly staff

Cons:

One of our two rooms did not get fixed once during our 3-night stay. Had to wait one voir after check-in start to get our rooms

2026-10-31 • via Nuitee
D
David • couple • au
10
amazing
Pros:

the hotel was exceptional, staff amazing

Cons:

nil

2026-10-31 • via Nuitee
A
Alessandro • couple • it
9
2026-10-31 • via Nuitee
M
Martin • family_with_children • se
9
Stilfullt hotell på bra läge med trevlig personal!
Pros:

Fint hotell med bra läge, trevlig personal och bra frukost.

Cons:

Inget

2026-10-31 • via Nuitee
F
Fiona • couple • au
10
We enjoyed our initial stay, we ended up returning for our final night -thanks to concierge Sydney
Pros:

Loved the immediate access to Victoria Station!

2026-10-31 • via Nuitee
K
Kelsie • couple • us
9
Pros:

Beautiful hotel, great location, helpful and friendly staff!

2026-10-31 • via Nuitee
Évi • couple • hu
10
2026-10-31 • via Nuitee
P
Pauline • couple • us
9
Pros:

The location near the Buckingham Fountain area and the local parks along with being on top of the Victoria Station made it for excellent commutes throughout the city. The staff were all so exceptionally friendly and helpful and pointing out things to do in selections for local restaurants

Cons:

Would have preferred that the bedroom floors have Hardwood or tile instead of carpet. Other than that the rooms were spacious

2026-10-30 • via Nuitee
A
Anne • solo_traveller • fr
8
Agréable
Pros:

Emplacement
Calme
Parties communes très jolies

Cons:

La salle de bains ridiculement petite, il faut se contorsionner , vieillotte
Absence de lait pour le corps
Pas de produit de toilette type cotons…
Personne ne parle Français à l accueil

2026-10-30 • via Nuitee
A
Andrea • family_with_children • hu
10
Szuper :)
Pros:

Teljes mértékben megfelelelt az elvárásainknak.

Cons:

Nem volt ilyen.

2026-10-30 • via Nuitee
B
Bernadette • couple • gb
8
Nice few days break, lovely hotel but a little expensive.
Pros:

Staff were all lovely & helpful

2026-10-30 • via Nuitee
B
Bernadette • couple • gb
8
2026-10-30 • via Nuitee
M
Michele • couple • au
9
I normally stay in Picadilly but this was better - location, location etc
Pros:

Location

2026-10-30 • via Nuitee
R
Rex • solo_traveller • gb
7
Good location if in area
Pros:

Location is awesome and clean with good staff

2026-10-30 • via Nuitee
F
Fabien • couple • nz
10
Pros:

Beautiful hotel, amazing staff. Arrived early, had great service for bag storage. Fantastic breakfast and overall great experience.

2026-10-30 • via Nuitee