The Clermont London, Victoria

Hotels
9.4 (9373 reviews)
101 Buckingham Palace Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness could improve
Breakfast quality varied

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness was not up to 5-star standards.
Service
9.95
Numerous compliments about attentive and friendly staff.
Location
9.99
Highly praised for being conveniently located near major transport hubs.
Room Quality
9.44
Rooms described as comfortable and well-maintained.
Amenities
9.47
Good amenities mentioned, but lacking specific details in reviews.
Value for Money
8.93
Generally considered good value for a hotel of this rating.
Food and Beverage
8.98
Breakfast was mentioned positively, but with some room for improvement.
Overall Experience
9.95
Overall experiences were very positive with guests wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Victorian Railway Hotel in London Victoria

Modern Comforts with Victorian Opulence: Experience the perfect blend of modern amenities and Victorian charm at The Clermont London, located in the heart of London Victoria.

Fitness Centre and Business Facilities: Stay fit and focused with our well-equipped fitness center and take advantage of our versatile meeting and function rooms for all your business needs.

Prime Location and Nearby Attractions: With London Victoria station next door, explore the best of London including iconic landmarks, West End theatres, and easy access to major airports.

Book your stay at The Clermont London now to indulge in luxury and convenience during your London getaway.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9.4
Based on 9373 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
R
Raajkumar solo_traveller om
8
I was there for a couple of nights and had spent the day time outdoors. For the cost of the room the place is extremely
Pros:

Excellent vintage property within a few steps from Victoria station both overground as well as underground

Cons:

The single room is extremely tiny with bath space being extremely minimal. Room space had barely any space to move

2026-07-25 via Nuitee
M
Mehmet selim couple tr
10
2026-07-25 via Nuitee
P
Paul couple gb
8
Convenient for our stay to get to Wimbledon. Wouldn’t use if wanting to explore central London
Pros:

Closeness to Victoria station to get to Wimbledon

Cons:

The room was small

2026-07-25 via Nuitee
A
Aytan solo_traveller az
7
Very goor location, specially that its connected to the victoria train station
Pros:

The building

Cons:

The way to my room took a while

2026-07-25 via Nuitee
C
Christina couple de
7
2026-07-25 via Nuitee
Y
Yasmin solo_traveller gb
8
It was comfortable and great location
Pros:

Decor

Cons:

Classic double room bathroom faculties a not roomy

2026-07-25 via Nuitee
M
Morad solo_traveller il
9
Pros:

Very clean, location

2026-07-25 via Nuitee
M
Milad couple gb
1
Terrible
Pros:

Nothing

Cons:

They are very unorganised! We had to wait for check in for 2 hours!

2026-07-25 via Nuitee
E
Erik extended_group se
9
2026-07-25 via Nuitee
N
Nora solo_traveller de
9
Pros:

sehr freundliches Personal
sehr gute Lage
schöne Ausstattung
sehr guter trouble counter

2026-07-24 via Nuitee
D
Deborah family_with_children gb
10
Great Hotel. Great location.
2026-07-24 via Nuitee
A
Alexandra couple gb
10
2026-07-24 via Nuitee
O
Oliver solo_traveller gb
8
Good value given location
Pros:

Location and lobby were both very good. The gym was of a good standard. The staff were friendly and helpful

Cons:

The rooms need updating a little. The bedding, particularly the pillows, were not very comfortable

2026-07-24 via Nuitee
C
Christian couple de
8
2026-07-24 via Nuitee
C
chantal solo_traveller be
8
Pros:

les chambres sont très bien et le petit dejeuner aussi.

Cons:

des erreurs dans la reservation des chambres demandées et un accueil peu aimable pour le petit déjeuner

2026-07-24 via Nuitee
R
Rhea couple gb
3
Below average, over priced
Pros:

Location

Cons:

Very dated & smelly rooms

2026-07-23 via Nuitee
P
Paula couple gb
10
Beautiful stay , great location
Pros:

Beautiful

2026-07-23 via Nuitee
看世界 extended_group au
8
2026-07-22 via Nuitee
P
Paz family_with_children il
4
Cons:

Though the hotel is beautiful and the location is 100/100, we had a very disappointing experience.
We arrived at the hotel at 11pm (we informed them of our check in hour in advance) and were told that the hotel is overbooked and there is no room for us. After we asked the shift manager to look into this issue, he suggested to give us a room with no AC (though it was in the midst of the heat wave and we called the hotel in advance to ensure AC is available in all room) or a smaller room for the first night and move us to a better room the day after.
We ended up moving rooms during a very short 3 days stay, which caused inconvenience with our other plans.
On top of this, we were overcharged and had to insist on getting a refund.
So overall the location is great and the hotel is elevated, but our experience was poor.

2026-07-22 via Nuitee
A
Anas family_with_children sa
1
Pros:

In reference to your below email, I first would like to thank you for your reply.

Please note the that due to the construction the whole building was covered with scaffolding, paint buckets, dust, rubble and therefore it was not ready or suitable to be as an accommodation for a vacation in London.

In addition to the following remarks:

1- The location is difficult to find due to the construction on site blocking the entrance as well as the faded name on the wall. We had to go around the building many times until we understood that this was the location.

2- The code was sent to us however we had also to open YouTube to understand how to unlock and get the key as we had tried several times to put the code but it had certain method of opening that should have been explained earlier.

3- The elevator was out of service and the flat was located on the second floor which made it very difficult to transport our luggage.

4- the stairs were full of dust due to construction and the whole building seemed to be empty and under maintenance it was not pleasant at all

5- The kitchen and the living room where as described however due to construction all the windows were blocked so no light was going through even during the day the whole apartment was very dark

6- the hall way had no light working and as it is pained dark green with dim light at the end coming from bathroom it was like going to a haunted house

7- the cinema room with all the LED lights with a note not to close the light at all was frankly ubsurd. how were the kids suppose to sleep in such a room with these lights on in addition to a huge Batman figure staring and standing at the door of room u can see the picture attached I believe this room is not suitable for kids at all

8- All towels were old and overused.

2026-07-22 via Nuitee