The Clermont London, Victoria

Hotels
9.4 (9148 reviews)
101 Buckingham Palace Road , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness could improve
Breakfast quality varied

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness was not up to 5-star standards.
Service
9.95
Numerous compliments about attentive and friendly staff.
Location
9.99
Highly praised for being conveniently located near major transport hubs.
Room Quality
9.44
Rooms described as comfortable and well-maintained.
Amenities
9.47
Good amenities mentioned, but lacking specific details in reviews.
Value for Money
8.93
Generally considered good value for a hotel of this rating.
Food and Beverage
8.98
Breakfast was mentioned positively, but with some room for improvement.
Overall Experience
9.95
Overall experiences were very positive with guests wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Victorian Railway Hotel in London Victoria

Modern Comforts with Victorian Opulence: Experience the perfect blend of modern amenities and Victorian charm at The Clermont London, located in the heart of London Victoria.

Fitness Centre and Business Facilities: Stay fit and focused with our well-equipped fitness center and take advantage of our versatile meeting and function rooms for all your business needs.

Prime Location and Nearby Attractions: With London Victoria station next door, explore the best of London including iconic landmarks, West End theatres, and easy access to major airports.

Book your stay at The Clermont London now to indulge in luxury and convenience during your London getaway.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9.4
Based on 9148 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
A
Amy couple us
8
Nice hotel and location - comfort of bed and dining options subpar.
Pros:

Great location and beautiful property

Cons:

Did not like food options at The Soak.

We stayed in a Superior King room (212) and the side of the bed by the telephone is akin to a hammock - there's a large and deep "divot" in the middle of the mattress. I'm a tad disappointed that the hotel staff have not noticed and rectified the situation. The room was not cheap and I slept poorly both nights.

2026-06-13 via Nuitee
T
Trelak couple pl
8
2026-06-12 via Nuitee
L
Luca couple it
10
2026-06-12 via Nuitee
T
Tomasz couple pl
8
2026-06-12 via Nuitee
R
Robert couple gb
10
Lovely London hotel at Victoria Station
Pros:

Good location at Victoria Station, lovely reception and easy check in. Room was just right for us and the restaurant and bar The Soak really handy for an early meal before taking an uber to The Royal Albert Hall and a night cap on our return. Will definitely return.

2026-06-11 via Nuitee
K
Kim family_with_children au
9
2026-06-11 via Nuitee
R
Rachel family_with_children gb
10
2026-06-11 via Nuitee
T
Tronci couple it
3
Esperienza complessivamente deludente, soprattutto considerando il prezzo molto elevato. L’ingresso e la scalinata sono
Pros:

la posizione buona e lo staff gentile

Cons:

Esperienza complessivamente deludente, soprattutto considerando il prezzo molto elevato. L’ingresso e la scalinata sono belli e d’effetto, ma il resto dell’hotel appare vecchio e in alcune zone poco pulito.
La camera al sesto piano era molto piccola e la colazione decisamente scarsa, con poca scelta. Il personale è gentile, ma il servizio non è all’altezza di un hotel di questa fascia di prezzo.
L’aspetto peggiore è stato quello degli ascensori: il sesto piano era raggiungibile solo da uno dei due ascensori e proprio quello è rimasto guasto per tutto il soggiorno. Questo ha causato lunghe attese ogni giorno e l’obbligo di fare le scale con i bagagli per raggiungere la camera.
Per il prezzo richiesto, mi aspettavo standard decisamente superiori. Non tornerei.

2026-06-11 via Nuitee
W
White solo_traveller au
9
Pros:

Superb convenient location. The small single room did not feel in the least bit cramped.

Cons:

The fan on the aircon did get a little noisy at times

2026-06-10 via Nuitee
Y
YOSHIE solo_traveller jp
10
2026-06-10 via Nuitee
S
Saud couple ae
5
2026-06-10 via Nuitee
J
Johanna solo_traveller fi
10
Tänne tulisi mielellään uudelleenkin.
Pros:

Atmosfääri oli upea. Henkilökunta oli todella ystävällistä.

2026-06-09 via Nuitee
S
Sophie couple gb
9
2026-06-09 via Nuitee
K
Kathleen solo_traveller ca
9
Great location. Comfortable beds. Excellent staff. Breakfast was just okay.
Pros:

Great location next to Victoria station. Beautiful lobby.

Cons:

I was disappointed in the breakfast.

2026-06-09 via Nuitee
D
Debra couple gb
8
2026-06-09 via Nuitee
A
Alexandra couple au
10
We have enjoyed The Clermont so much we have booked another 2 night stay in 2 weeks. We cannot recommend highly enough
Pros:

Sensational location. The Staff are wonderful. Food and drinks at The Soak are exceptional.

2026-06-09 via Nuitee
R
Rosemaree family_with_children au
8
Pros:

Too far away from actual reception. We were told how to get to our room and thank goodness we were able to walk there ok but I would not recommend this older people.

Cons:

That you didn't have a ramp for us to cart our luggage when we arrived. We travelled by train from airport and were not happy to have to walk all the way around to the front of the reception when in fact there was an entrance within the train station but no access into only out of the building.

2026-06-09 via Nuitee
B
Barbara couple gb
9
More than pleasant ! Will recommend
Pros:

It’s grand - the staff are brilliant

Cons:

No pool - can’t be helped

2026-06-09 via Nuitee
A
Artur couple pl
8
2026-06-09 via Nuitee
P
Paulo solo_traveller pt
9
2026-06-09 via Nuitee