The Clermont London, Victoria

Hotels
9.4 (9582 reviews)
101 Buckingham Palace Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness could improve
Breakfast quality varied

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness was not up to 5-star standards.
Service
9.95
Numerous compliments about attentive and friendly staff.
Location
9.99
Highly praised for being conveniently located near major transport hubs.
Room Quality
9.44
Rooms described as comfortable and well-maintained.
Amenities
9.47
Good amenities mentioned, but lacking specific details in reviews.
Value for Money
8.93
Generally considered good value for a hotel of this rating.
Food and Beverage
8.98
Breakfast was mentioned positively, but with some room for improvement.
Overall Experience
9.95
Overall experiences were very positive with guests wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Victorian Railway Hotel in London Victoria

Modern Comforts with Victorian Opulence: Experience the perfect blend of modern amenities and Victorian charm at The Clermont London, located in the heart of London Victoria.

Fitness Centre and Business Facilities: Stay fit and focused with our well-equipped fitness center and take advantage of our versatile meeting and function rooms for all your business needs.

Prime Location and Nearby Attractions: With London Victoria station next door, explore the best of London including iconic landmarks, West End theatres, and easy access to major airports.

Book your stay at The Clermont London now to indulge in luxury and convenience during your London getaway.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Location

Property Video

Guest Reviews

9.4
Based on 9582 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
S
Sandra couple gb
9
Very comfortable stay, perfect for our Pullman train, we’ll definitely stay again. trip
Pros:

Beautiful period building, very classy & tastefully decorated. Extremely comfortable bed, sheets pillows all gorgeous. Very clean and well maintained. Also sweets in the jar were a lovely touch.

Cons:

One of the lifts was out of action which meant we had to wait quite a while

2026-08-08 via Nuitee
M
Michiko couple jp
8
2026-08-08 via Nuitee
T
Tal solo_traveller il
10
2026-08-08 via Nuitee
G
gelmetti solo_traveller it
9
2026-08-08 via Nuitee
T
Thanasis solo_traveller gr
10
2026-08-08 via Nuitee
J
Jens couple de
8
2026-08-08 via Nuitee
S
Sam solo_traveller gb
8
Cons:

The size of the room, it was too small.

2026-08-08 via Nuitee
J
jpaul couple fr
10
Une belle adresse !!!
Pros:

Très bon emplacement
Très belle décoration
Très bon accueil
Excellent petit déjeuner

Cons:

Rien

2026-08-08 via Nuitee
C
Carmel couple ie
10
Overall,very happy and will book again
Pros:

Very comfortable stay .Staff more than helpful.

Cons:

Bedrooms very comfortable.
Bathroom,shower could do with upgrade,to make it suitable for the elderly
Clients.

2026-08-08 via Nuitee
R
Roberta couple us
9
Overall we love it here and always stay here. We recommend others do too.
Pros:

We like the location. It’s extremely comfortable. You can walk straight into Victoria Station from the hotel. Also major landmarks are a walk away. I would recommend walking and taking Hop On Hop Off Bus whenever you can. Some staff been there years. Otw many new staff members. Now, breakfast staff extremely attentive. We love them. Also reception and the valet. All superlative.

Cons:

At The Soak some of the staff could be more attentive. They were hit and miss. Also drinks seem watered down depending on day. One day great next day, meh. And FIX the second elevator!!!! Has it been broken for two years?

2026-08-08 via Nuitee
C
Claire couple gb
8
I was very impressed with the service until the morning of the last day when I put in a request through the what’s app s
Pros:

Decore

2026-08-07 via Nuitee
A
Aline family_with_children ch
1
Cons:

Le pyjama de ma fille a été perdu et pas de nouvelles!
Trop d attente pour le petit déjeuner

2026-08-07 via Nuitee
K
Khalifah couple kw
3
AC doesn’t work.
Pros:

1) nice room spacious comparing to most of rooms in London hotels.
2) very close to Victoria Station
3) free refreshing drinks in the lobby (but not every day)

Cons:

1. When I booked the room, I asked them whether the air conditioning was working, and they informed me that there was no issue with it. However, upon my arrival, I found the room stuffy, and when I asked them to turn on the air conditioning, they told me that there was a problem with it.
2. My room was on the 6th floor. To reach it, I had to take the elevator up to the 4th floor and then use another elevator to get to my room, which was inconvenient and annoying.

2026-08-07 via Nuitee
L
Lorna couple au
9
We really loved the look and feel of the hotel. The grandeur of the place. The doorman was ever so polite. The location
Pros:

Very historical. Great location. Very welcoming

Cons:

Our room was located on a different wing The lift only went to the 4th floor then we had to walk to other side to catch another lift or walk up stairs. Servicing of your room was the biggest issue as they did that around 4-6pm just when you are either relaxing after a day out or getting ready to go out to dinner.

2026-08-07 via Nuitee
E
Eugénie family_with_children fr
9
Magnifique.
Pros:

L"accueil, la propriété des locaux et la décoration.

2026-08-07 via Nuitee
K
Kim solo_traveller it
1
2026-08-06 via Nuitee
L
Lynn solo_traveller gb
9
LJ West Midlands
Pros:

Entrance as you arrive is amazing.
Staff friendly, helpful and professional. Great selection at breakfast. Spotlessly clean.
Great tea tray and snack selection.

Cons:

We had to queue for breakfast at 8.30 but we went earlier the next morning with no issues.

2026-08-06 via Nuitee
K
Karolina family_with_children se
7
2026-08-06 via Nuitee
A
Andreas solo_traveller us
5
Not consistent with the Booking.com rating.
Pros:

The location

Cons:

The size of the room for the value.

2026-08-06 via Nuitee
H
Haroen family_with_children be
8
Pros:

Locatie
Stijl

Cons:

Ontbijt personeel (lang wachten)

2026-08-06 via Nuitee