The Sebel Quay West Suites Sydney

Hotels
•
Accor
9.2 (141 reviews)
98 Gloucester Street, The Rocks, New South Wales, 2000 , The Rocks , AU
61-2-9240 6000

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Facilities

Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Amazing views
Cons:
Cleanliness issues
Some room aging

Categories

Cleanliness
8.19
There were mentions of mold and stains in the room, indicating cleanliness issues.
Service
9.66
Staff were described as friendly and helpful, with excellent concierge service.
Location
10
Multiple reviews praised the great location, close to key attractions.
Room Quality
8.7
Some rooms showed signs of aging but others had stunning views and comfort.
Amenities
9.35
Amenities like the pool and spa were highly appreciated, contributing positively.
Value for Money
8.68
Some concerns about room quality vs. price; still generally perceived as good value.
Food and Beverage
9.14
The breakfast was noted as delicious, but options were somewhat limited.
Overall Experience
9.89
Overall, guests had a fantastic experience highlighted by views and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:36

Property Description

Welcome to The Sebel Quay West Suites Sydney, your luxurious escape in the heart of vibrant Sydney!

Recreational Oasis
Dive into relaxation with our indoor pool and rejuvenate in the sauna. Stay active in our state-of-the-art fitness center, ensuring you never miss a workout while away from home.

Culinary Delights
Savor exquisite French cuisine at The Quartier Bistro & Bar or enjoy room service for a cozy night in. A delicious full breakfast is served daily to kick-start your adventures.

Comfort & Convenience
Our 90 air-conditioned suites feature full kitchens, complimentary Wi-Fi, and spacious sitting areas, providing a home-like experience with modern amenities. With a 24-hour front desk and concierge services, your needs are always catered to.

Experience the essence of Sydney like never before - book your stay now at The Sebel Quay West Suites Sydney!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Guests must provide health documentation

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 8.19
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.35
Value for Money: 8.68
Food and Beverage: 9.14
Overall Experience: 9.89
S
Shelley • extended_group • au
10
Pros:

Location and friendly staff

Cons:

No negatives

2026-05-27 • via Nuitee
F
Fiona • extended_group • au
8
Pros:

Location and cleanliness

Cons:

Fridge issue.
Lost food that was purchased as fridges were switched off
Why is there a isolation switch that staff can switch off

2026-05-26 • via Nuitee
N
Nicole • solo_traveller • au
7
Pros:

We have stayed many times. We love the size of the apartments and the location.

2026-05-25 • via Nuitee
C
Carla • family_with_children • au
10
Pros:

We had an amazing view of the harbour from our room, room was older but we knew that upon booking. But was well kept and clean.

2026-05-25 • via Nuitee
D
dèvîñè • extended_group • au
8
2026-05-24 • via Nuitee
A
Adam • solo_traveller • au
8
2026-05-24 • via Nuitee
M
Megan • family_with_children • au
10
2026-05-23 • via Nuitee
S
Sheri • couple • au
10
Pros:

Spacious, beautiful city view, comfortable bed. Such a great location too. Walking distance to the rocks and all the highlights of Sydney

2026-05-23 • via Nuitee
S
Sonja • extended_group • us
10
Amazing place
Pros:

Well situated and gorgeous views!

2026-05-22 • via Nuitee
M
Meraflor • family_with_children • au
10
It was great
Pros:

The room was clean and comfortable. Thank you so much for allowing our special request for early check-in it meant a lot to us. My son, who has autism, felt very comfortable because the space was roomy for him.

2026-05-18 • via Nuitee
L
Lee • extended_group • au
10
Despite the expense, the view is magnificent and we had a fabulous stay
Pros:

The view is magnificent

Cons:

It’s very expensive

2026-05-18 • via Nuitee
S
Stephen • family_with_children • au
10
2026-05-17 • via Nuitee
I
Ilma • couple • gb
8
Decent stay
Pros:

It was fine

Cons:

No complaints

2026-05-15 • via Nuitee
I
Ilma • couple • gb
8
Decent stay
Pros:

It was fine

Cons:

It was a bit old fashioned

2026-05-15 • via Nuitee
A
Amanda • couple • us
10
2026-05-15 • via Nuitee
A
angela • couple • au
9
Great loacation friendly staff
Pros:

Location and friendly staff

Cons:

Bathroom needs restoration

2026-05-15 • via Nuitee
B
Brunkie • couple • au
10
Great
Pros:

Convenient

Cons:

No food on Mondays

2026-05-12 • via Nuitee
P
Philip • couple • au
8
Nice comfortable and well located hotel. Clean and peaceful with spacious rooms and interesting city
Pros:

Nice comfortable and well located hotel. In the heart of busy city but still quiet and peaceful.I think we will return.

Cons:

Nothing really

2026-05-10 • via Nuitee
K
Katya • couple • au
10
2026-05-06 • via Nuitee
O
Osooso • family_with_children • au
7
2026-05-05 • via Nuitee