The Sebel Quay West Suites Sydney

Hotels
•
Accor
9.2 (141 reviews)
98 Gloucester Street, The Rocks, New South Wales, 2000 , The Rocks , AU
61-2-9240 6000

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Facilities

Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Amazing views
Cons:
Cleanliness issues
Some room aging

Categories

Cleanliness
8.19
There were mentions of mold and stains in the room, indicating cleanliness issues.
Service
9.66
Staff were described as friendly and helpful, with excellent concierge service.
Location
10
Multiple reviews praised the great location, close to key attractions.
Room Quality
8.7
Some rooms showed signs of aging but others had stunning views and comfort.
Amenities
9.35
Amenities like the pool and spa were highly appreciated, contributing positively.
Value for Money
8.68
Some concerns about room quality vs. price; still generally perceived as good value.
Food and Beverage
9.14
The breakfast was noted as delicious, but options were somewhat limited.
Overall Experience
9.89
Overall, guests had a fantastic experience highlighted by views and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:36

Property Description

Welcome to The Sebel Quay West Suites Sydney, your luxurious escape in the heart of vibrant Sydney!

Recreational Oasis
Dive into relaxation with our indoor pool and rejuvenate in the sauna. Stay active in our state-of-the-art fitness center, ensuring you never miss a workout while away from home.

Culinary Delights
Savor exquisite French cuisine at The Quartier Bistro & Bar or enjoy room service for a cozy night in. A delicious full breakfast is served daily to kick-start your adventures.

Comfort & Convenience
Our 90 air-conditioned suites feature full kitchens, complimentary Wi-Fi, and spacious sitting areas, providing a home-like experience with modern amenities. With a 24-hour front desk and concierge services, your needs are always catered to.

Experience the essence of Sydney like never before - book your stay now at The Sebel Quay West Suites Sydney!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Guests must provide health documentation

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 8.19
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.35
Value for Money: 8.68
Food and Beverage: 9.14
Overall Experience: 9.89
K
Kristina • family_with_children • au
9
Pros:

The space in the room
And indoor pool

2026-06-16 • via Nuitee
F
Felix • solo_traveller • au
10
2026-06-16 • via Nuitee
M
Matthew • couple • au
10
2026-06-15 • via Nuitee
I
Irene • solo_traveller • sg
9
Comfortable apartment stay close to Circular Quay, with stunning view
Pros:

We had a wonderful holiday stay at The Sebel Quay West Suites Sydney. The apartment location was absolutely fantastic—within easy walking distance of Circular Quay, the Sydney Opera House, Harbour Bridge, and The Rocks, making it incredibly convenient for sightseeing and dining.

The apartment was spacious, comfortable, and well-equipped for 3 pax, with everything we needed for a relaxing stay. The sofa bed was comfortable.

One of the highlights was the stunning harbour view, which made every morning and evening feel extra special.

Visiting during Vivid Sydney (early june) made the experience even more magical.
We were able to enjoy the spectacular light installations, fireworks on weekend and harbour views with great convenience, avoiding the hassle of long commutes and crowds. The vibrant atmosphere around the area made every evening memorable.

The staff were friendly, welcoming, and always ready to help, adding to the overall positive experience.

There are a couple of pubs and convenience shops nearby.

Overall, it was a memorable stay that made our Sydney holiday even more enjoyable.

We would happily return and highly recommend it to anyone looking for a comfortable, centrally located accommodation with beautiful views.

Cons:

We used the kitchen quite frequently to prepare our meals and appreciated having the facilities available. However, some of the cooking utensils, particularly the spatula, were quite worn and could benefit from being replaced.

The coffee maker only worked later part of our stay, thanks to housekeeper help.

These were relatively minor issues and did not significantly affect our holiday, but addressing them would make the overall guest experience even better.

2026-06-14 • via Nuitee
A
Angela • extended_group • au
10
Pros:

Great location and rooms

2026-06-14 • via Nuitee
S
Simone • family_with_children • au
10
2026-06-14 • via Nuitee
A
Amanda • solo_traveller • au
9
2026-06-12 • via Nuitee
C
Cate • family_with_children • au
9
pleasant, central and well maintained
Pros:

Great location - pity Illuminate was such a fizzer - apparently that’s what most guests say.
Great location and excellent front desk and reception staff

2026-06-11 • via Nuitee
P
Philip • couple • au
9
Conveniently located and within walking distance of circular quay, the rocks and the opera house.
Pros:

The room was spacious and clean. The location was excellent especially for the Vivid light show events. Benjamin the concierge was extremely helpful and informative

Cons:

Couldn’t really find any negatives.

2026-06-06 • via Nuitee
Z
Zubin • extended_group • au
9
Perfect location, beautiful property and rooms, amazing staff. Slightly on the higher end but worth for the service you
Pros:

The location, the amenities and the room

Cons:

The pool and gym close time is 9:30, wish they left it open till later but it was amazing experience either way

2026-06-04 • via Nuitee
F
Fiona • family_with_children • au
10
Pros:

Took my mum in for her 94th birthday present and it exceeded all of our expectations especially the view.

2026-06-02 • via Nuitee
T
Tarshrama • family_with_children • au
9
Pros:

We had a 2 bedroom apartment. It was fully kitted out. I didn’t realise there are a lot of people who live in apartments at the hotel. Breakfast was a small selection of cooked to order, but quite nice options. The beds were comfy although you could feel where the singles were pushed together. Great location.

Cons:

Our neighbours room service tray was left outside their room for two days. The cocktails we ordered for room service were not nice.

2026-06-01 • via Nuitee
L
Lisa • couple • au
10
Thank you so much for a wonderful stay.
Pros:

Lovely staff and amazing views

Cons:

Can’t think of anything

2026-05-31 • via Nuitee
M
MINKYUNG • family_with_children • kr
10
2026-05-31 • via Nuitee
S
Shelley • extended_group • au
10
Pros:

Location and friendly staff

Cons:

No negatives

2026-05-27 • via Nuitee
F
Fiona • extended_group • au
8
Pros:

Location and cleanliness

Cons:

Fridge issue.
Lost food that was purchased as fridges were switched off
Why is there a isolation switch that staff can switch off

2026-05-26 • via Nuitee
N
Nicole • solo_traveller • au
7
Pros:

We have stayed many times. We love the size of the apartments and the location.

2026-05-25 • via Nuitee
C
Carla • family_with_children • au
10
Pros:

We had an amazing view of the harbour from our room, room was older but we knew that upon booking. But was well kept and clean.

2026-05-25 • via Nuitee
A
Adam • solo_traveller • au
8
2026-05-24 • via Nuitee
D
dèvîñè • extended_group • au
8
2026-05-24 • via Nuitee