The Sebel Quay West Suites Sydney

Hotels
•
Accor
9.2 (141 reviews)
98 Gloucester Street, The Rocks, New South Wales, 2000 , The Rocks , AU
+61 2 9240 6000

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Facilities

Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Amazing views
Cons:
Cleanliness issues
Some room aging

Categories

Cleanliness
8.19
There were mentions of mold and stains in the room, indicating cleanliness issues.
Service
9.66
Staff were described as friendly and helpful, with excellent concierge service.
Location
10
Multiple reviews praised the great location, close to key attractions.
Room Quality
8.7
Some rooms showed signs of aging but others had stunning views and comfort.
Amenities
9.35
Amenities like the pool and spa were highly appreciated, contributing positively.
Value for Money
8.68
Some concerns about room quality vs. price; still generally perceived as good value.
Food and Beverage
9.14
The breakfast was noted as delicious, but options were somewhat limited.
Overall Experience
9.89
Overall, guests had a fantastic experience highlighted by views and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:36

Property Description

Welcome to The Sebel Quay West Suites Sydney, your luxurious escape in the heart of vibrant Sydney!

Recreational Oasis
Dive into relaxation with our indoor pool and rejuvenate in the sauna. Stay active in our state-of-the-art fitness center, ensuring you never miss a workout while away from home.

Culinary Delights
Savor exquisite French cuisine at The Quartier Bistro & Bar or enjoy room service for a cozy night in. A delicious full breakfast is served daily to kick-start your adventures.

Comfort & Convenience
Our 90 air-conditioned suites feature full kitchens, complimentary Wi-Fi, and spacious sitting areas, providing a home-like experience with modern amenities. With a 24-hour front desk and concierge services, your needs are always catered to.

Experience the essence of Sydney like never before - book your stay now at The Sebel Quay West Suites Sydney!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Guests must provide health documentation

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 8.19
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.35
Value for Money: 8.68
Food and Beverage: 9.14
Overall Experience: 9.89
M
Mary Ann • couple • nz
10
Great stay for us in a superb location.
Pros:

Exceeded our expectations. Room was spacious, very clean, very comfortable and very quiet. Exactly as property advertised. Everything supplied in kitchen and laundry. Location was superb. Easy walking distance to Sydney main sites. We absolutely loved the location. The onsite restaurant and bar were fantastic. Food and service very very good. Staff were amazing. We had great city view and the view from the pool area was incredible. We were very happy with our stay and would recommend without hesitation.

Cons:

We couldn't fault anything.

2026-07-25 • via Nuitee
Z
Zef • couple • si
9
2026-07-25 • via Nuitee
W
Wendy Xiaowan • extended_group • au
10
Everything is perfect!
Pros:

Location

Cons:

Nothing

2026-07-25 • via Nuitee
P
patrice • family_with_children • au
10
2026-07-21 • via Nuitee
F
FAHRIN • family_with_children • us
8
It was pleasant and a lovely experience for a short weekend getaway!
Pros:

The suite was large and spacious and the facilities provided were great! The place was accommodating to provide us with an extra bed and a cot at no extra cost!!

Cons:

When we arrived there was no mention of valet parking offered by Reception staff as mentioned in the booking confirmation email.

2026-07-20 • via Nuitee
R
Rolando • family_with_children • au
7
we paid for breakfast, then they tried to charge us $16 for one of the kids cereal. Location great
Pros:

Location and view from pool area

Cons:

Advertised for family of 4 but sofa bed provided (not comfortable)

2026-07-20 • via Nuitee
M
marcelle • couple • au
10
2026-07-20 • via Nuitee
B
Bianca • family_with_children • au
10
Relaxing stay in a one bedroom apartment. The pool, spa and sauna are amazing!
Pros:

The pool, spa and sauna, and the location of this property are all amazing.

Cons:

Nothing

2026-07-19 • via Nuitee
R
Rebecca • family_with_children • au
8
2026-07-17 • via Nuitee
O
OLEG • solo_traveller • ru
10
2026-07-17 • via Nuitee
A
Amy • family_with_children • au
8
Can’t beat the location - great family stay
Pros:

Location is brilliant and the staff went above and beyond to celebrate my child’s birthday by leaving a thoughtful gift and cake in the room. This was so unexpected but so appreciated!

The property also has an indoor, heated pool, spa and sauna - which is perfect for school holidays

2026-07-16 • via Nuitee
M
Michelle • couple • au
10
The Sebel Quay West suites are just beautiful n spacious They have everything you need The staff were delightful The vie
Pros:

We were upgraded to a Penthouse which was amazing Very spacious n a stunning view

Cons:

Nothing

2026-07-14 • via Nuitee
L
Louise • couple • au
10
We had three nights and wished we stayed longer. Perfect location to explore Sydney and others via the ferry
Pros:

Position was excellent and service was 10/10

Cons:

Nothing

2026-07-14 • via Nuitee
K
Karen • extended_group • au
9
Easy access to the spectacular city of Sydney.
Pros:

Location was great and the view from the room was awesome.

Cons:

Lifts were slow at times.

2026-07-14 • via Nuitee
A
Aitor • family_with_children • es
10
2026-07-13 • via Nuitee
A
Andreas • solo_traveller • au
10
2026-07-06 • via Nuitee
R
Rachel • solo_traveller • us
10
2026-07-05 • via Nuitee
B
Benjamin • solo_traveller • au
10
2026-07-04 • via Nuitee
P
Paul • couple • au
8
Comfortable, great service and happy staff created a wonderful week that we stayed there
Pros:

Location to everything, sight seeing, dining, pubs and public transport

2026-07-02 • via Nuitee
M
Mathieu • solo_traveller • au
8
2026-07-01 • via Nuitee