Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotels
Red Roof PLUS
6.6 (379 reviews)
2431 Williams Street , Chattanooga , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Maintenance issues
Subpar amenities

Categories

Cleanliness
4.74
Numerous reviews mention dirty and unclean conditions including cockroaches and stained sheets.
Service
8.22
Mixed sentiments, but some guests found staff to be nice and helpful despite issues.
Location
9.76
Many reviews praised the hotel's location as convenient and ideal for accessing downtown.
Room Quality
5.21
Reviews consistently pointed to poor room maintenance with complaints about smell, broken items, and overall condition.
Amenities
6.24
Commented on the lack of breakfast options and several amenities not functioning adequately.
Value for Money
7.2
Some guests felt they received decent value, but others noted the high prices for the quality received.
Food and Beverage
4.24
Many reviews mentioned disappointment regarding the breakfast offering.
Overall Experience
7.22
Overall experiences varied greatly among guests with several negative comments impacting this score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:44

Property Description

Convenient Location
Located just 2.8 km from the Chattanooga Convention Center, the Downtown Chattanooga Red Roof Inn and Suites offers easy access to popular attractions like Lookout Mountain, Tennessee Aquarium, and Ruby Falls.

Comfortable Suites
Each suite is equipped with a flat-screen satellite TV, microwave, and small refrigerator. For added luxury, select suites feature a spa bath, sofa bed, and kitchenette, ensuring a comfortable stay for every guest.

Pet-Friendly Amenities
Enjoy the convenience of a snack center and complimentary coffee at reception. Plus, with free Verified WiFi in every room, both you and your furry friend can feel right at home at Red Roof Inn and Suites Chattanooga - Downtown.

Book your stay now at Red Roof Inn and Suites Chattanooga - Downtown for a memorable experience in Chattanooga, Tennessee!

Important information:

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.6
Based on 379 reviews
Cleanliness: 4.74
Service: 8.22
Location: 9.76
Room Quality: 5.21
Amenities: 6.24
Value for Money: 7.2
Food and Beverage: 4.24
Overall Experience: 7.22
G
Gerardo solo_traveller us
1
Cons:

Not clean, paint was peeling off the walls, bath room not clean, sheets with stains

2026-06-29 via Nuitee
W
Wendy family_with_children us
1
Dirty
Pros:

Nothing really

Cons:

The rooms were filthy.
First room was not cleaned the bed was slept in and old food left on the desk. Went to the desk and asked to be put in another room.
This room The beds were made however the walls were disgustingly dirty the bathtub was dirty. The bed sheets had a yellow stain on the side. The lamp bases where you had to touch to turn the lamp on and off we're sticky nasty brown.

2026-06-28 via Nuitee
T
Tricki solo_traveller us
7
2026-06-22 via Nuitee
E
Eslinger couple us
3
Pros:

The lady that checked me in was very polite and happy

Cons:

The paint coming off the ceiling the tv didn’t work. Had the “hot tub “. Wasn’t nothing but a bathtub and the controls were across the room. Breakfast the next morning was a joke. Frozen hostess apple danish or apple granola bar. And that was all. No juice coffee nothing else. Would not recommend or stay here again

2026-06-20 via Nuitee
K
Kenneth family_with_children us
1
2026-06-06 via Nuitee
H
Hernandez family_with_children us
1
Cons:

The room smelled of urine so bad and my family was unconfortable cuz everywhere was durty of hair, dust but especially the bad smells the room had.

2026-06-06 via Nuitee
T
Torres family_with_children us
6
It was cheap what I paid for, smelled like beans lol
Pros:

It was cheap

Cons:

It smelled like beans and there was stains everywhere

2026-06-06 via Nuitee
I
Illescas couple us
1
Mala experiencia
Pros:

Lastimosamente no es un hotel 5 estrella no lo recomiendo

Cons:

El olor que tiene a humedad desde que entras a las instalaciones hay problemas entre los huéspedes se dicen palabras obscenas hay mucho olor a marihuana

2026-05-30 via Nuitee
J
janice couple us
6
2026-05-10 via Nuitee
G
Green couple us
8
2026-05-10 via Nuitee
J
Jesse solo_traveller us
7
2026-05-05 via Nuitee
P
Phyliss family_with_children us
4
Will not stay again
Pros:

Had to move into another room hot and TV didn't work 2nd room mini Ives was dirty refrig didn't get cold mattress was stained.

Cons:

Cheap

2026-04-23 via Nuitee
J
J.Hatley couple us
6
2026-03-28 via Nuitee
D
Dajarus couple us
1
2026-03-25 via Nuitee
A
Alex solo_traveller us
8
2026-01-11 via Nuitee
P
Patsy family_with_children us
10
Pros:

Na

Cons:

Na

2026-01-09 via Nuitee
T
Tracy solo_traveller us
4
2025-12-25 via Nuitee
B
Brown family_with_children us
4
Pros:

Quite

Cons:

Room not clean well

2025-12-08 via Nuitee
G
Gillian Akridge family_with_children us
8
2025-12-07 via Nuitee
K
Kimberly family_with_children us
6
2025-12-02 via Nuitee