Wyndham Tucson Airport Hotel & Conference Center

It is not that I didn’t like your property. If you noticed I book twice by accident, I did stay at your. I was asking for the refund from this one. I stayed and paid to stay. I will definitely not recommend this place to stay and explain why.

We arrived for our 14 year anniversary stay, upon arrival it was really hot in the lobby, then walking to our room it was hot, then it was hot in our room and the a/c did nothing. We sat there wiping sweat finally I went to front desk asking for another room with better a/c, he sent us downstairs to an upgrade for same price, within 5min a big roach crawled out and my wife said we are leaving to another hotel

The building was so hot I didn't even want to leave my room I had to keep the air in the room on 62 so it would stay cool I dreaded each time I had to leave the room.

No hot water in hotel and they knew it and kept booking people and not telling them. Too many other problems to mention

The hallways were really hot. They had no AC and I had quite a walk to my room by the time I got there I was a little sweaty.

The breakfast. It was ready att the time it was stated.

The first room the AC was broken and the second one had an infestation of flies

Long story short we checked in June 5, 2026 and checked out June 7, 2026 and we had NO hot water any of the days. No manager on site kept saying water heater was fixed and never was. Then said it was something electrical. Called at 11:30pm on June 6 to see how much longer for hot water she said 10 min let it heat up. When we woke up guess what? YUP! NO HOT WATER! I have kids under 5 YO that needed to get bathed.

The second picture is what was represented and the other two are what we found there. I told the front desk about the dirty pool and of the dead animal in the pool but nothing was done. I called Wyndham and they said that the hotel manager would call within a week. Never happened.

Nothing

The pool was dirty and the Jacuzzi was very bad

No me gustó que cuando estaba nadando no me di cuenta de que estaba flotando en la misma agua en la que yo nadaba una ardilla muerta que ya se estaba inflando, entonces lo que hize fue que conseguí un desperdicio de azulejo que encontré por ahí y con eso saqué la ardilla muerta de la alberca y la bote a la basura. Después de esto empezé a nadar nuevamente pero ya no me sentía agusto pensando que me podría infectar de algo o de alguna bacteria pues la ardilla cuando la saqué incluso ya apestaba un poco. Eso fué lo que no me gustó y mas aún que antes de nadar pregunté a una Sra. que trabaja ahí en el Hotel que si podía yo nadar y me dijo que si que la alberca la cerraban a las 10 de la noche.
Otra cosa que no me gustó fue que de repente la ALARMA empezó a sonar muy fuerte y yo no sabía que estaba pasando, en un momento pensé que era adentro del cuarto y mas bien no sabía que pensar lo que hize fue abrir la puerta del cuarto y ahí fué cuando me di cuenta que era la ALARMA que estaba precisamente enfrente de mi cuarto 175 sonando demasiado duro

See above. Plus the reception desk was unable to give any information about locution ,parking or any other questions. When booking and at check in asked for ground floor as we are both disabled. Hotel was empty and we were given a room as far from the front desk, restaurant, pool etc as you can get. Access from the car was back door wi 2 very steep steps.