Hampton Inn White Plains/Tarrytown

Hotels
•
Hampton Inn
7 (626 reviews)
200 West Main Street , Elmsford , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Coffee available 24/7
Cons:
Dirty rooms
Unpleasant odors
Outdated amenities and furnishings

Categories

Cleanliness
4.75
Multiple reviews indicated unsanitary conditions and dirty rooms.
Service
8.75
Staff were generally described as nice and apologetic, with positive comments on some interactions.
Location
8.75
Guests appreciated the ease of access to expressways and nearby dining options.
Room Quality
5.75
Rooms were criticized for being in disrepair and cleanliness issues were reported.
Amenities
6.75
Limited amenities were mentioned, with breakfast options being sparse and gym equipment outdated.
Value for Money
7.25
Guests felt that the hotel was overpriced, given the poor condition.
Food and Beverage
6.25
Breakfast options were considered insufficient with comments on the quality of food.
Overall Experience
7.75
General dissatisfaction due to cleanliness, but some positive feedback about location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:35

Property Description

Outdoor Pool for Relaxation
Enjoy a refreshing dip in the spacious outdoor pool at Hampton Inn White Plains/Tarrytown, the perfect way to unwind after a busy day of exploring.

Delicious Breakfast and Snack Options
Start your day right with a hot breakfast buffet offering a variety of options including sausage, eggs, and French toast. And for those mid-day cravings, grab a snack from the on-site convenience store.

Convenient Amenities for Business and Leisure
Stay connected with free Wi-Fi throughout the hotel, take advantage of the well-equipped fitness center, and make use of the business center for all your work needs. Whether you're here for business or leisure, Hampton Inn has you covered.

Book your stay at Hampton Inn White Plains/Tarrytown now for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HPN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 626 reviews
Cleanliness: 4.75
Service: 8.75
Location: 8.75
Room Quality: 5.75
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 7.75
S
Saunders • couple • us
6
2026-06-16 • via Nuitee
A
Aisha • solo_traveller • us
10
Pros:

Room was big and clean, Breakfast.

Cons:

no pool as advertised

2026-06-15 • via Nuitee
L
L4227ZTpaulv • Couples
2
Uninhabitable Environment, Biohazard Flood, and Negligent Management
Pros:

Avoid the Hampton Inn White Plains/Tarrytown at all costs. This property is in a state of severe physical deterioration and represents a massive health and safety liability.

For three consecutive days of our stay, we repeatedly warned the front desk that our room's toilet was malfunctioning. Our warnings were completely ignored. On our departure morning, right as we were trying to leave for an early flight, the system completely failed. Wastewater backed up and flooded the entire bathroom floor, leaking heavily onto the bedroom carpet. It was an absolute biohazard. When confronted, the front desk team explicitly admitted to their negligence in writing, texting me: "We understand your frustration, especially after reporting the issue multiple times and not seeing it resolved."

Beyond the plumbing disaster, the staff is deceptive—texting us that the room was fully serviced when they actually left us completely without basic amenities like toilet paper. The property itself is filthy and falling apart. The elevators were caked in dirt, entry steps were littered with trash, and the outdoor concrete structural staircases are severely cracked, rusted out, and actively crumbling down to the rebar, lazily blocked off with basic hazard tape.

This stay was an absolute nightmare and a blatant violation of basic public health and hospitality standards. I am actively disputing the full $585.00 transaction through my credit card company for gross merchant negligence. Do not risk your health or safety staying here.

2026-06-07 • via Tripadvisor
C
Campos • couple • us
1
2026-05-31 • via Nuitee
R
Roohi • family_with_children • us
7
Pros:

Great location

Cons:

seems very outdated and could be cleaner

2026-05-28 • via Nuitee
D
David • couple • us
7
the staff was great but the hotel really needs work .
Pros:

bathroom was small .toliet was very small and the bed had a valley in the middle .the out

Cons:

the outside was in rough shape .

2026-05-26 • via Nuitee
C
cabor542 • Business
2
Look for an alternative hotel
Pros:

The hotel was dirty and in serious need of updating, from the carpet to the furniture; all of it felt tired and beyond cleaning. Do not stay here.

I turned on the shower, and brown water came pouring out. I’m not someone who usually complains or leaves reviews, but I felt compelled to share this. If my wife had been with me, we would have had to leave immediately and find another hotel. Thankfully, it was just me on a business trip.

2026-05-21 • via Tripadvisor
H
H8639MWceciliag • Family
10
Good
Pros:

Beds were soft, service was good. Room was Clean, easy to get into the highway.

2026-05-18 • via Tripadvisor
C
Christopher • couple • us
6
2026-05-11 • via Nuitee
T
tonya • family_with_children • us
8
2026-05-05 • via Nuitee
G
Geraldine • solo_traveller • ie
4
A little disappointed for a 3 star hotel
Pros:

Was close to family

Cons:

Very large crack on our bedroom window

2026-05-03 • via Nuitee
A
AlsworthCapital • Family • Elmira, Finger Lakes, New York
4
Broken bed, dumpy hotel
Pros:

Cigar burns on the table. Sharp metal sticking four inches out the side of the bed cut my leg. Water stains all over the ceiling. No thermostat. Uncomfortable bed. Dumpy with rust, ripped wall paper, water damage, etc. Tv stopped working, required unplug and reboot. Disappointing.

2026-05-01 • via Tripadvisor
L
Lance • solo_traveller • us
8
2026-04-30 • via Nuitee
J
Jeremiah • couple • us
5
2026-04-03 • via Nuitee
T
timothy • couple • us
1
Pros:

I was completely screwed over by this hotel’s booking. I have nothing good to say the fact that my refund was an approved even though I booked the same two rooms the night of and stayed successfully is complete BS. I was unable to get any support from a manager or Hampton Inn terrible experience.

2026-03-26 • via Nuitee
K
Kayla • couple • us
1
I unfortunately will not be staying at this location ever again and also makes me nervous staying at any future Hamptons
Pros:

Breakfast was an overall 10/10

Cons:

We never received house keeping, the phone in our room did not work, had to walk down to front desk to ask for towels, received only 1 towel 3 hours later and after we made a second call to the front desk on our cell phone, had no additional toilet paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower. Ended up checking out early and going to another hotel for our last day in town.

2026-03-25 • via Nuitee
N
nancykN4631CC • Family
6
Expensive stay for the condition of the rooms
Pros:

Hotel needs to be updated! Very tired! Very difficult to get luggage in due to steep incline from parking lot. Worst Hampton Inn I have stayeed in lately!

2026-03-24 • via Tripadvisor
K
Krugel • solo_traveller • us
3
Pros:

Location

Cons:

Driveway, no maid service thermostat not adjustable, dirty hallways.

2026-03-15 • via Nuitee
J
Janina • family_with_children • us
8
Location was good. It was accessible to everything pretty clean.
Pros:

Staff was really nice.

Cons:

Breakfast.. It could have been better. There was not a lot of options on things there was only one type of muffin two types of cereal. There was no non-pork options. The juice was watered down and bitter.

2026-03-02 • via Nuitee
K
Kelly • couple • us
9
Perfect for what I needed
Pros:

Everything

Cons:

Nothing

2026-02-22 • via Nuitee