Millennium Hotel Knickerbocker Chicago

Hotels
•
Millennium Hotels
8 (2555 reviews)
163 East Walton Place , Chicago , US

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Inconsistent service
Amenities lacking

Categories

Cleanliness
7.21
Some reviews mentioned rooms with mildew and mold, indicating a need for better maintenance.
Service
8.18
Generally friendly staff, but inconsistency noted in handling issues.
Location
9.22
Numerous reviews highlight the excellent location near attractions.
Room Quality
7.17
Some reviews pointed out small rooms and tired decor.
Amenities
7.2
Limited amenities such as closed restaurant and lack of coffee availability.
Value for Money
8.16
Many find it a good value, though some disagree due to issues experienced.
Food and Beverage
8.71
Breakfast was noted positively by several guests.
Overall Experience
8.18
Mixed reviews; positive aspects but significant issues reported as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations
Indulge in upscale comfort with 40-inch flat-screen TVs, plush bedding, and modern bathrooms with spa toiletries and rainfall shower heads.

Dining and Entertainment
Experience farm-to-table cuisine at NiX and sip on classic cocktails from the 1920’s at Martini Bar with live jazz piano entertainment. Don't forget to dance the night away in the iconic Crystal Ballroom.

Prime Location
Explore the best of Chicago with the hotel's proximity to the Magnificent Mile, John Hancock Center, 360 Chicago, Oak Street Beach, Navy Pier, and more. Book your stay now for an unforgettable experience at Millennium Knickerbocker Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: The hotel will put a hold on guest credit cards. The amount held is dependent upon the length of stay at the hotel.

Please Note: Rooms with breakfast rates are for 2 adults only.

Daily Resort Fee includes:
-Complimentary high-speed internet
-24-hour business center access
-24-hour fitness center access
-Seasonal coupons for city activities (subject to availability)
-Complimentary coffee and tea en suite

Please note that rooms with breakfast rates are for 2 adults only.

Please note that both Nix and Martini Bar outlets will be reopening effective 5th March 2026 onwards.

The Nix and Martini Bar will remain closed during the period of January to February of 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 2555 reviews
Cleanliness: 7.21
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.18
T
Teresa • couple • us
5
Just OK in comparison to other similarly priced hotels.
Pros:

Big roomie bathroom and bedroom. Space to walk around for two people without feeling cramped.

Cons:

Cafe very overpriced. Not a good value for a convenience meal.

2026-09-19 • via Nuitee
A
Alexis • couple • us
4
2026-09-19 • via Nuitee
K
Kieran • extended_group • gb
10
Pros:

Great location, friendly staff, good wifi.

Cons:

Was all good.

2026-09-18 • via Nuitee
W
Wendy P • solo_traveller • us
6
Quiet and comfortable but no room service or vending machine for snacks. Limited restaurant and bar amenities.
Pros:

It’s location

Cons:

It’s very old and staunchy

2026-09-17 • via Nuitee
R
Radmila • family_with_children • us
9
Good time was held by all !
Pros:

I stayed repeatedly at Millennium Knickerbocker Chicago over the years and always return to it because of the excellent location at the Gold Coast. I love the Martini Bar, as well. The stay got more expensive lately, but nevertheless it is a great place to stay. The proximity of the Oak Street Beach is a plus in the hot summer.

Cons:

The beds are too soft for my taste, and the rooms need a timely upkeep if something gets out of order (i.e. we put the loose sliding closet door back on its track).

2026-09-17 • via Nuitee
J
Jeffrey • couple • us
8
2026-09-16 • via Nuitee
S
Sandy M • solo_traveller • us
10
Awesome stay in Chicago
Pros:

Charming old hotel, comfortable bed, nice shower, clean, and courteous staff. Located in a safe and pretty neighborhood. Convenient to all the sites, and also let us store our bags for a late night departure.

Cons:

Nothing to complain about!

2026-09-16 • via Nuitee
K
Kelly • couple • us
8
Would stay again. Our rate included a great breakfast eggs meat fruit toast coffee. The restaurant service was
Pros:

Great location. More character than the big brand hotels.

Cons:

A/c was noisy

2026-09-16 • via Nuitee
C
connie • couple • us
10
Enjoyable and I would stay again when I am in Chicago.
Pros:

Clean, friendly staff and a great location.

Cons:

That there is no nightly dining room.

2026-09-15 • via Nuitee
A
Allan • couple • br
10
Excepcional
Pros:

Tudo muito bonito, parecia que estávamos em um filme.

Cons:

Gostei de tudo, especialmente o Café da manhã com atendimento maravilhoso

2026-09-15 • via Nuitee
E
Eric • solo_traveller • us
7
Mediocre staff. Nice hotel.
Pros:

Fine hotel good location

Cons:

Windows were dirty took forever to check in even though there was staff available.

2026-09-15 • via Nuitee
G
Georgia • couple • us
8
Pros:

The location was great. The food was good. Beds were comfortable.

Cons:

Pillows could have been bigger and more supportive.

2026-09-15 • via Nuitee
정 • couple • ca
8
2026-09-14 • via Nuitee
C
Catherine • solo_traveller • us
7
Reasonably priced hotel in superb location.
Pros:

The location was great, convenient to the Michigan Avenue buses, close to the lake and beach. The staff was hospitable, friendly, accommodating, and competent and professional. The bathroom was updated with large shower and new, modern, facilities. It was a comfortable stay overall.

Cons:

The hotel needs a bit of freshening up or general updating, such as carpeting, room.

2026-09-13 • via Nuitee
O
Ozzy • family_with_children • us
7
Pros:

staff was quick to solve our reservation problem.

Cons:

y room wasnt ready the day of arrival and did not get what i booked for.

2026-09-11 • via Nuitee
S
Sierra • couple • us
9
2026-09-10 • via Nuitee
أشرف • couple • sa
9
Pros:

Nice team

Cons:

Old but still gold

2026-09-09 • via Nuitee
B
Blaire86 • family_with_children • us
2
Pros:

Booked on booking.com and was quoted around $400 for the few nights. After checking out, our bill came out to over $1k. Didnt take anything from the room or use any of their drinks

2026-09-08 • via Nuitee
A
Antonio • couple • us
8
Pleasant
Pros:

Location and price

Cons:

No microwave or ice machine location signage

2026-09-08 • via Nuitee
C
Charissa • solo_traveller • ca
8
2026-09-08 • via Nuitee