Millennium Hotel Knickerbocker Chicago

Hotels
Millennium Hotels
8 (2406 reviews)
163 East Walton Place , Chicago , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Inconsistent service
Amenities lacking

Categories

Cleanliness
7.21
Some reviews mentioned rooms with mildew and mold, indicating a need for better maintenance.
Service
8.18
Generally friendly staff, but inconsistency noted in handling issues.
Location
9.22
Numerous reviews highlight the excellent location near attractions.
Room Quality
7.17
Some reviews pointed out small rooms and tired decor.
Amenities
7.2
Limited amenities such as closed restaurant and lack of coffee availability.
Value for Money
8.16
Many find it a good value, though some disagree due to issues experienced.
Food and Beverage
8.71
Breakfast was noted positively by several guests.
Overall Experience
8.18
Mixed reviews; positive aspects but significant issues reported as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations
Indulge in upscale comfort with 40-inch flat-screen TVs, plush bedding, and modern bathrooms with spa toiletries and rainfall shower heads.

Dining and Entertainment
Experience farm-to-table cuisine at NiX and sip on classic cocktails from the 1920’s at Martini Bar with live jazz piano entertainment. Don't forget to dance the night away in the iconic Crystal Ballroom.

Prime Location
Explore the best of Chicago with the hotel's proximity to the Magnificent Mile, John Hancock Center, 360 Chicago, Oak Street Beach, Navy Pier, and more. Book your stay now for an unforgettable experience at Millennium Knickerbocker Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: The hotel will put a hold on guest credit cards. The amount held is dependent upon the length of stay at the hotel.

Please Note: Rooms with breakfast rates are for 2 adults only.

Daily Resort Fee includes:
-Complimentary high-speed internet
-24-hour business center access
-24-hour fitness center access
-Seasonal coupons for city activities (subject to availability)
-Complimentary coffee and tea en suite

Please note that rooms with breakfast rates are for 2 adults only.

Please note that both Nix and Martini Bar outlets will be reopening effective 5th March 2026 onwards.

The Nix and Martini Bar will remain closed during the period of January to February of 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs USD 10.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8
Based on 2406 reviews
Cleanliness: 7.21
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.18
A
Aicha couple us
8
2026-05-21 via Nuitee
M
Mattyshia solo_traveller us
7
Quaint Hotel, a little worn
Pros:

Loved the jacuzzi bathtub and how spacious the jr suite was. Bed was cozy as well.

Cons:

Some Things in room seemed dingy...like around the vent area....carpet outside in hallway had worn spots. We brought food with us but No microwave to heat it up. Didnt even have one to use in lobby, which was frustrating.
Not sure why we were charged 3.34 for a city tax after the fact when that all should have been included in the price when we booked. That seemed odd to me. I dont like hidden fees. And in the headboard, the upholstery had a gash in it. Didnt seem like anyone was interested in fixing that. Just tried to hide it with a pillow. ????

2026-05-21 via Nuitee
S
Shannon solo_traveller us
1
Pretty awful, honestly.
Pros:

Not much. Poor location to Chicago amenities.

Cons:

Unfriendly staff

2026-05-20 via Nuitee
E
E.M.F. couple de
8
Alt mit Charme
Pros:

Sehr gute ruhige und zentrale Lage, viele Sehenswürdigkeiten fußläufig zu erreichen. Die Ausstattung des Hotels und der Zimmer hat uns sehr gut gefallen.

Cons:

Der einzige Wermutstropfen war die Parksituation für unseren Mietwagen. Zwar war auf der gegenüberliegenden Straßenseite ein Parkhaus, welches aber stolze $ 45,- pro Nacht bei Abgabe des Fahrzeugschlüssels verlangte.

2026-05-20 via Nuitee
J
Jody solo_traveller us
9
2026-05-19 via Nuitee
H
Hernan couple es
7
Buena ubicación servicio regular
Pros:

Está excelentemente ubicado.

Cons:

No me hicieron la habitación. Tuve que llamar a que me cambiaran las toallas porque no lo habían hecho.

2026-05-19 via Nuitee
D
Daphne Travel couple ca
6
This hotel was disappointing
Pros:

This hotel is in a great location. Our room was fine—everything was clean—but it was basic—no frills or extras. Just exactly what was needed, it was small but descent. More storage for clothing and towel hooks in the bathroom would have been helpful.

Cons:

We had requested an early check-in and agreed to pay a $40 fee. I received an email confirming my request. We arrived at 11 am, and the room was not ready. We were told to come back at 2:30 pm. Around two 2 pm, we were very tired and decided to check on our room. At 2:00 pm, our room was not ready. We sat in the lobby until almost 2:45, and our room was still not ready. While we waited in the lobby between 2 and 2:45, I saw about five families check in, and they were told their rooms were ready. I went to complain, and they found us a room. 3 pm is check-in time, so we did not check in early at all. I am not sure why when we requested an early check-in, which was confirmed, other guests had rooms ready while ours were not. My husband wrote to the general manager, but did not hear back. The staff was neither pleasant nor helpful.

2026-05-19 via Nuitee
P
Pierre Gérard solo_traveller fr
7
2026-05-19 via Nuitee
S
Stanley solo_traveller us
8
Pros:

Breakfast was very good, excellent service. Hotel was fine.

Cons:

TV did not work until called front desk who sent up tech person after called twice.

2026-05-18 via Nuitee
C
Carolina solo_traveller cl
8
Buena ubicación y cómodo
Pros:

Excelente ubicación. La pieza es cómoda

Cons:

Las instalaciones son un poco viejas, pero bien tenidas

2026-05-17 via Nuitee
S
Susan couple us
9
Will stay here again!
Pros:

Beautiful and great location- lovely staff and lobby bar was great

Cons:

A little hot at night and could not figure out how to adjust temp in room

2026-05-16 via Nuitee
K
Karol solo_traveller us
8
2026-05-15 via Nuitee
J
Jesula couple us
7
2026-05-15 via Nuitee
S
Susan solo_traveller us
10
2026-05-14 via Nuitee
G
Gary couple us
9
This was our first trip to Chicago. We fell in love with the city and the Millennium was key.
Pros:

Location was awesome. Comfortable bed. Food was excellent. Coffee from the bar was excellent. Everything was clean and well maintained.

Cons:

Room coffee.

2026-05-14 via Nuitee
S
Samuel couple cr
8
Buena ubicación
Pros:

Las camas, se durmió cómodo

Cons:

N/A

2026-05-13 via Nuitee
M
Monique couple ca
8
Belle découverte de Chicago
Pros:

La situation géographique avantageuse
Le confort de la chambre malgré le fait qu’elle aurait besoin d’un rafraîchissement (les tapis pourraient être remplacés/retirés).
Le charme rétro de l’hôtel.

Cons:

On nous a chargé les apéros qui nous avaient été gracieusement offerts pour notre anniversaire 😳. Surprenant!
Le petit déjeuner inclus dans notre forfait était ordinaire…

2026-05-13 via Nuitee
E
Escobar couple hn
8
Pros:

Overall, there were several things I really liked about the hotel. The location was perfect, the neighborhood felt safe, and it was very easy to get around by bus or the L. The common areas of the hotel looked nice, the bathroom was nice, the restaurant had good food, and the cleaning staff were very nice.

Cons:

The hotel has a nice historic feel, but some parts of the room could use an update. The carpet, drapes, and the fabric around the base of the bed felt old and worn. Not necessarily dirty, but they did make the room feel less fresh and clean than expected.

2026-05-13 via Nuitee
P
Philippe couple fr
8
2026-05-13 via Nuitee
A
Alenoosh couple us
8
Pros:

location was close to downtown

2026-05-12 via Nuitee