Hyatt Place Tempe Phoenix Airport

Hotels
Hyatt Place
8.5 (848 reviews)
1413 West Rio Salado Parkway , Tempe , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Welcoming staff
Good breakfast
Cons:
Issues with room keys
Noise from airplanes
Need for fan settings

Categories

Cleanliness
8.14
The room was clean, but there was a soggy odor in the building.
Service
9.11
The staff were welcoming, professional, and attentive, ensuring all needs were met.
Location
9.15
Conveniently located near the airport and downtown areas.
Room Quality
8.1
Rooms were modern and spacious with some minor issues reported.
Amenities
8.63
Amenities like the breakfast spread and shuttle service were appreciated, though minor tweaks needed.
Value for Money
7.59
Considering the issues reported and pricing, it felt overpriced by some guests.
Food and Beverage
8.64
Breakfast was healthy and plentiful, with positive feedback.
Overall Experience
8.61
A generally positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:05

Property Description

Convenient Location near Airport
Situated just 5 minutes away from Sky Harbor International Airport, Hyatt Place Tempe Phoenix Airport offers a perfect blend of comfort and convenience for travelers.

Modern Rooms with Amenities
Each room is equipped with a cozy seating area, a 42-inch flat-screen TV, and complimentary WiFi. Guests can also enjoy the convenience of a small refrigerator and coffee-making facilities in every room.

On-Site Dining and Recreation
Indulge in delicious treats at the Bakery Café or take a refreshing dip in the year-round outdoor heated swimming pool. Stay active at the fitness center or explore nearby attractions like Arizona State University and Phoenix Zoo.

Experience a seamless travel experience and book your stay at Hyatt Place Tempe Phoenix Airport now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 848 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
L
Lori couple us
10
Great value
Pros:

Great proximity to ASU

Cons:

Not much

2026-05-29 via Nuitee
A
Alois solo_traveller ch
9
2026-05-29 via Nuitee
A
ADRIAN couple mx
6
descepcionante atencion y muy baja calidad del personal de front desk
Pros:

La habitacion esta excelente, y muy comoda y la ubicacion del hotel con el aeropuerto esta muy bien

Cons:

Lo que les falta mucho es la atencion profesional y amable del frontdesk, a mi llegada les mostre la reserva de Booking, y argumentaron que en su sistema Booking no les habia pagado a ellos, y me obligaron a pagar de nuevo el cuarto, a pesar que les ofreci mi tarjeta de credito abierta como garantia, solo se concretaron a decirme que YO DEBIA resolverlo con Booking,demasiado descorteces, y sin alguien mas del escaso criterio de los 2 dependientes....aun rogandoles que teniamos 16 hrs viajando, les valio mis suplicas, al dia siguinete me eliminaron el cargo y me ofrecieron puntos que no acepte.

2026-05-25 via Nuitee
R
Ricky solo_traveller us
9
2026-05-23 via Nuitee
L
Lynda family_with_children us
10
Everyone was exceptionally nice.
Pros:

Clean

Cons:

Nothing

2026-05-21 via Nuitee
K
Katie solo_traveller us
10
2026-05-21 via Nuitee
M
Martin solo_traveller us
10
2026-05-20 via Nuitee
R
Rhonda couple us
9
Great stay. Rooms and breakfast were amazing
Pros:

Beautiful clean rooms. Great breakfast. Pleasant and helpful staff. Enjoyed having a sitting room

Cons:

Wasn’t too happy with walk ability to anything.

2026-05-18 via Nuitee
J
jennifere588 NONE
10
Great stay
Pros:

Great stay. Beds were comfortable, room was clean and cute with a nice balcony overlooking Camelback Mountain. Staff was very friendly and helpful. Breakfast buffet was good with a nice variety of foods. Would definitely stay here again.

2026-04-29 via Tripadvisor
8
852francish NONE
8
Wonderful find
Pros:

Mostly great experience except for communication one night where our meeting room was disassembled totally unexpected.

2026-04-25 via Tripadvisor
A
a2353693491b7037f8372454663ede6f family_with_children us
9
2026-04-18 via Nuitee
1
113fd2e71787712af997006fed163417 solo_traveller ca
6
Pros:

Facilities and views

Cons:

Wifi confusion...try yo charge you phone in room didnt work. Restaurant menu limited. Horrible brussel sprouts...probably eorst restaurant fish of my life.I

2026-04-14 via Nuitee
1
1254d3a5d8e4704e9cc41594e6604cdf family_with_children us
10
2026-04-13 via Nuitee
V
VINODKUMARKL NONE
10
Very nice hotel at a convenient location
Pros:

Very convenient location close to Airport and very nice selection of breakfast menu. Checking process was easy and ample parking space

2026-04-12 via Tripadvisor
D
DanaDahling Friends getaway Petaluma, Sonoma County, California
4
Air Conditioning and Dirty Dishes
Pros:

Dated, overpriced and dirty.
I trust the Hyatt brand and have enjoyed other locations of Hyatt Place. This was a last minute booking due to an airline delay causing a missed connection. The $300 price tag for a motel 6 experience. The bed was comfortable but the in unit a/c would either blow hot or freezing cold air - the thermostat at the other end of the room not effective. The answer was to provide an additional blanket. The room had 2 beds but only 1 blanket and 1 set of ear plugs. The room layout was nice that it has a sitting area but the bathroom sink was part of the room at the foot of the bed.
The breakfast bar had dirty dishes (I went through several plates to find a clean one. I figured I would try the oatmeal- it was watery and undercooked. The shuttle driver who picked us up (Ryan) at the airport was friendly and helpful. The morning driver seemed put out by helping me load my 40 lb bag into the vehicle. I would not stay here again or recommend it to others. Also - no complimentary bottle of water on check in. That AC unit kept us up most of the night. Apparently the advice is to turn on the heater 🙄

2026-04-05 via Tripadvisor
J
Jerry couple us
10
2026-04-04 via Nuitee
G
Gundam3K Business
6
Good experience.
Pros:

Since it is pretty near at one of my company's headquarters (it was a business trip), it is very convenient. It somewhat noisy due to being close to the Phoenix airport. The breakfast food is pretty good as well as their cleaning service for the rooms. Their staff at the front desk needs to improve when committing to do a service to their guests.

2026-03-30 via Tripadvisor
T
terrywY8554YY NONE
10
Great hotel
Pros:

The Hyatt Place Tempe airport exceeded my expectations. The staff was amazing from the minute. I checked in to the drop off at the airport thenext morning. I will definitely be back.

2026-03-29 via Tripadvisor
H
Heiden family_with_children us
10
Pros:

Everything was perfect, amazing staff, great location, shuttle services, breakfast

Will definitely stay again when in the area and highly recommend.

2026-03-28 via Nuitee
K
koolkat808 Family Honolulu, Oahu, Hawaii
4
Not Recommended
Pros:

We visited for a quick 7 hour rest between flights. I would not have wanted to stay much longer, and I will not likely return to this property.

The lobby/entry area was crowded and chaotic, as it was during the middle of breakfast service. There were tables crammed in the tiny dining area as well as the tiny lobby area. Very crowded. We decided to skip breakfast, as the offering did not look appealing.

The free airport shuttle was a big pain. We waited at least 30 min at the airport, and ended up having to call to have the hotel to have them send one. I tried to book the shuttle for our return to the airport, but was informed that a large group had booked all the shuttles for a large block of time (several hours), and therefore I was advised to take an Uber to the airport. I ended up paying $20 for this Uber. This was especially disappointing because I called the hotel prior to booking my room, and was informed that the shuttles ran frequently and were regularly available.

The room did not appear very clean, there was visible dust on the phone and on various surfaces, just an overall dingy feeling.

Bed and pillows were not super comfortable.

I do not recommend this property for Globalists, there is not enough Globalist recognition nor benefits.

2026-03-24 via Tripadvisor