Embassy Suites by Hilton Milwaukee Brookfield

Hotels
•
Embassy Suites Hotels
8.1 (369 reviews)
1200 South Moorland Road , Brookfield , US
+1 262-782-2900

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent/great breakfast (frequently praised)
Friendly and helpful staff
Convenient location (easy access to Brewers game)
Spacious rooms and good for families
Clean, inviting lobby and ample common areas
Social hour and pool available
Cons:
Cleanliness issues (sofa bed crumbs, stains, hair, clogged sink)
Maintenance problems (loose faceplate, sharp nails, toilet issues)
Breakfast service sometimes chaotic / omelet lines long
Pool hours and noise from kids at peak times
Limited bar/drink selection and late bar opening
Billing/rate discrepancy reported (trust concerns)
Serious staff misconduct reported (racism allegation)

Categories

Cleanliness
6.8
Multiple reviews report cleanliness problems (sofa bed crumbs, stained carpet, sopping bathroom mat, hair on shower curtain, clogged sink), indicating below-average cleanliness.
Service
8.4
Staff frequently praised as friendly, helpful and attentive (social hour staff noted), but one serious report of racially motivated misconduct by a staff member (Liz K) significantly affected perception for some guests.
Location
9
Several reviewers mention a convenient location (easy access to Brewers game) and generally positive location-related comments.
Room Quality
7.6
Rooms are described as spacious and well-sized for families, but multiple maintenance issues were reported (loose faceplate, sharp nails, toilet problems, temperature control differences between living room and bedroom).
Amenities
8.3
Good common areas, social hour and pool are positives; complaints include pool hours, bar opening times, and limited on-site drink variety.
Value for Money
7.2
Mixed — many guests enjoy the offerings for the price, but at least one guest reported being overcharged on certain nights and expressed distrust about advertised rates.
Food and Beverage
8.8
Breakfast is frequently called great/excellent by many guests, though some found it chaotic or were disappointed with omelet service and limited paid drink options.
Overall Experience
8.7
Overall stays are generally positive (friendly staff, good breakfast, spacious rooms and common areas) but are marred for some by cleanliness/maintenance lapses and an isolated severe service incident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Accommodations
Experience elegance and comfort at Embassy Suites by Hilton Milwaukee Brookfield with spacious rooms featuring modern amenities like a 42-inch flat-screen TV, minibar, and complimentary WiFi. Relax in style with a microwave, refrigerator, and coffee machine in every room, along with a well-appointed bathroom stocked with free toiletries.

Dining and Entertainment
Indulge in delectable American cuisine at Hanna's restaurant or sip on cocktails at Bertrand's bar. Start your day right with a cooked-to-order breakfast and unwind in the evening at the manager's reception with complimentary drinks.

Leisure and Convenience
Take advantage of the indoor pool, fitness centre, and free parking during your stay. With meeting facilities, dry cleaning services, and a convenient location near the airport and golf course, Embassy Suites offers the perfect blend of leisure and convenience for your trip.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests must be 18 years of age or older to book a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

8.1
Based on 369 reviews
Cleanliness: 6.8
Service: 8.4
Location: 9
Room Quality: 7.6
Amenities: 8.3
Value for Money: 7.2
Food and Beverage: 8.8
Overall Experience: 8.7
K
Keith • couple • us
8
Happy with our stay
Pros:

Great Breakfast

Cons:

Pillows on the Livingroom couch

2026-10-24 • via Nuitee
S
sandyo • couple • us
10
2026-10-24 • via Nuitee
A
Amanda • solo_traveller • us
8
2026-10-10 • via Nuitee
A
Alejandra • family_with_children • ec
9
Pros:

excelente todo buena piscina , amabilidad del personal excelente y variado desayuno

2026-10-09 • via Nuitee
L
London • family_with_children • us
1
Staff member Liz K was very racist
Pros:

Facility was great

Cons:

Staff member Liz K treated my guest very inappropriately and ruined my entire experience. Was accused of having illegal substances and having the room over capacity. When cops arrived we was proved to be innocent of all accusations and was still kicked out of room early. I will not be returning as I feel the staff member Liz K had racially motivated attempt in lying on me and my guest.

2026-09-19 • via Nuitee
B
Brooks • solo_traveller • us
10
This is a hidden gem!
Pros:

Attending Brewers game, so easy to go back and forth.

Cons:

I love the property!

2026-09-14 • via Nuitee
M
Marcia • couple • us
6
It was disappointing.
Pros:

The room was clean.

Cons:

You could stock your bar with better varieties of wine and beer. We understand the free drinks can’t be top shelf but for the guest who like and are willing to pay for better wine there were zero choices. Breakfast was a big disappointment, the fresh cooked omelets are usually good, not that this location.

2026-09-13 • via Nuitee
K
Kelby • couple • us
9
Very nice facility with great staff
Pros:

Convenient location

Cons:

Controlling the temperature in the living room vs bedroom. Bedroom was excellent. Couldn’t get the living room warm enough

2026-09-13 • via Nuitee
A
Anita • family_with_children • us
8
Pros:

Liked everything for the most part.

Cons:

If you would want a more quiet environment then it might be too many kids for the weekend. The pool should have more time (6-7PM), that would be dinner for kids, so only adults could swim. As of now it is 10-11 PM without kids jumping on your head. Thank you !

2026-09-11 • via Nuitee
D
Dustin • solo_traveller • us
10
2026-09-10 • via Nuitee
M
Musette • couple • us
1
I have stayed here so many times and was
Pros:

The environment was great

Cons:

My room wasn’t clean the sink was clogged in the bathroom towels where not so clean

2026-09-10 • via Nuitee
T
Terry • solo_traveller • us
10
Pros:

The staff was very nice and helpful

Cons:

Nothing

2026-09-07 • via Nuitee
B
Beau • couple • us
10
2026-09-07 • via Nuitee
J
Jeffrey • solo_traveller • us
10
Pros:

Just the best secret in Milwaukee. Great breakfast, huge room and a very friendly staff.

Cons:

Line was too long for an omlette...

2026-09-07 • via Nuitee
D
Dennis • solo_traveller • us
10
2026-09-01 • via Nuitee
T
Todd_K • solo_traveller • us
10
Pros:

Good rooms, quiet, breakfast

Cons:

N/A

2026-08-31 • via Nuitee
A
Andrea • couple • us
8
2026-08-31 • via Nuitee
T
Torosian • solo_traveller • us
10
Nice stay until I felt cheated after check out.
Pros:

Room, Breakfast, Social Hour - personnel at social hour were very friendly & attentive

Cons:

I reserved at rate of $139. After I rec'd bill I realized I was charged at different rate each day up to $176. This is false advertising & very inappropriate. Can not TRUST Embassy Suites!!!

2026-08-29 • via Nuitee
B
BriAnna • family_with_children • us
8
Pros:

Location and cleanliness

Cons:

No adjoining rooms

2026-08-26 • via Nuitee
E
Elizabeth • family_with_children • us
9
2026-08-22 • via Nuitee