Kapok Hotel

Hotels
8.1 (1137 reviews)
16-18 Cotton Hill , Port-of-Spain , tt
+1 868-622-5765

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Dated room decor
Communication problems

Categories

Cleanliness
7.49
Some guests mentioned cleanliness issues like dated decor and bedbugs, affecting overall comfort.
Service
8.46
Staff were generally praised for friendliness and helpfulness, though some communication issues were noted.
Location
8.5
The hotel location is convenient for food and access to historical places, appreciated by most guests.
Room Quality
7.45
Rooms were indicated as dated and heavy feeling but still providing comfort.
Amenities
8.48
Swimming pool and breakfast were positively reviewed, enhancing guest experience.
Value for Money
7.94
Guests felt they received a decent value for the price despite some issues.
Food and Beverage
8.49
Breakfast received high praise, though some consistency issues were noted with other meals.
Overall Experience
7.96
Overall a positive experience highlighted by comfort, service, and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:52

Property Description

Luxurious Accommodation
Indulge in comfort at Kapok Hotel, just minutes away from Queen’s Park Savannah. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a coffee maker. Upgrade to an apartment for a fully-equipped kitchen and extra space to relax.

Dining and Shopping
Savor delicious meals at our on-site restaurants or grab a snack from the lobby shop. Whether it's breakfast, lunch, or dinner, we have you covered. Explore nearby shops and restaurants for a taste of the local cuisine and find unique souvenirs to remember your stay.

Convenient Location
Discover the vibrant city center just a short drive away, with iconic landmarks like Independence Square within reach. With Piarco International Airport nearby, your journey to relaxation begins as soon as you land. Book your stay at Kapok Hotel now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$30 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1137 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
P
Pierre Yves Desquet • solo_traveller • fr
10
1er sejour au Kapok et pas le dernier
Pros:

Nous avons aimé l'accueil, la gentillesse le professionalisme de tout le personnel de l'hotel. Les restaurants sont bien agencés et les propositions sont variées. Le petit déjeuner est exceptionnel les chambres sont tres confortables.

Cons:

Alors franchement la seul chose serait la clim que j'ai trouvé trop basse et le fait que l'on ne puisse pas l'éteindre ou choisir sa température.

2026-07-23 • via Nuitee
L
Letrien • couple • it
4
First time and last time
Pros:

Location

Cons:

The front desk personnel was not pleasant nor helpful
I paid for an upgrade that felt like a downgrade. The AC didn't work, dirty and old linens , uncomfortable bed

2026-07-22 • via Nuitee
S
Shannon • solo_traveller • ae
6
kap-ok
Pros:

location, local breakfast,

Cons:

key cards out dated and deactivated easily when next to electronics such as my cell phone.

2026-07-22 • via Nuitee
K
Keisha • family_with_children • us
7
Good hotel for a short stay
Pros:

Very friendly and attentive staff. Delicious breakfast and dinner. Restaurants and bar on site are recommended. Convenient location.

Cons:

Executive room a bit outdated and small. Small bathroom. Rooms need modernising.

2026-07-13 • via Nuitee
N
Nerissa • extended_group • tt
9
A wonderful stay with excellent service, a comfortable room, and a great location—I would definitely
Pros:

I really enjoyed the breakfast—it offered a good variety of fresh, tasty options in the morning. The room was clean, comfortable, and well maintained, making for a relaxing stay. The location was also excellent, with easy access to nearby restaurants, shops, and attractions. Overall, I had a pleasant experience and would happily stay here again.

2026-07-13 • via Nuitee
E
EMPRESS2000 • solo_traveller • tt
8
Pros:

The pool was the best part of my stay.

Cons:

The room on my first stay was better than the second.

2026-07-08 • via Nuitee
D
Donna • solo_traveller • us
9
Pros:

The room/hotel exceeded my expectations from the lobby on up. Chaz at the reception area is a true asset to this hotel. He was very pleasant and was extremely helpful in recommending and directing my husband & I to a 'dress-up' restaurant to go to. Also, I appreciated when we got up to the room he gave us a call asking if the room was to our liking. That was a nice, caring touch. Only stayed for 1 night but I will definitely go and stay there when I go back to Trinidad. I stayed in the suite with the balconey.

Cons:

The breakfast at Tiki Village upstairs was truly BASIC. Unremarkable. No local cuisine on the menu. I didn't enjoy. It did not live up to the overall experience(s) that I got from the hotel and of the Kava restaurant.

2026-07-08 • via Nuitee
F
Fores Palacios • couple • es
4
Mala estancia
Pros:

Su situación

Cons:

Aire acondicionado roto, baño no descargaba y toda la noche con ruido y instalaciones viejas cama muy blanda

2026-07-04 • via Nuitee
W
Wayne • solo_traveller • us
8
Very pleasant
Pros:

Location

Cons:

The room had no outside view

2026-07-02 • via Nuitee
D
Debi • extended_group • tt
9
2026-06-29 • via Nuitee
C
Crandon • family_with_children • gy
10
2026-06-26 • via Nuitee
S
Sean • solo_traveller • us
10
2026-06-24 • via Nuitee
P
Pino • couple • pa
10
Volvería siempre
Pros:

Cómodo y limpio

2026-06-20 • via Nuitee
S
stephsingh5 • NONE
8
Comfortable stay and delicious meals
Pros:

Kapok Hotel is great for couples. It has the advantage of having 2 restaurants. KAVA is good to have drinks and unwind. Tiki Village has delicious meals with an impressive view, both in the night and day! Very impressed with their breakfast! I have already recommended Kapok to my friends.

2026-06-10 • via Tripadvisor
S
Stavy • solo_traveller • us
8
2026-06-09 • via Nuitee
L
livewireent • Business • Bridgetown, Saint Michael Parish, Barbados
10
Quick trip to Tnt
Pros:

Kapok is a great location, their food is tasty and it's also near other Food spots. The price is affordable. The Staff are very nice.

2026-06-08 • via Tripadvisor
S
sphill343 • NONE • London, England
10
Lovely hotel
Pros:

The hotel is very nice and staff were very helpful. The rooms were very clean and well presented.
The only downside side is the music. Which was very 80s and 90s.

2026-06-06 • via Tripadvisor
D
Derrick • solo_traveller • tt
9
2026-06-06 • via Nuitee
A
ahall22 • Business
10
Convenient and Friendly
Pros:

Convenient to POS. Very nice pizza. Easy walk to shopping plaza and other restaurants. Easy to drive to. Close to Savannah

2026-06-04 • via Tripadvisor
R
Rolando • solo_traveller • cw
8
2026-06-04 • via Nuitee