Kapok Hotel

Hotels
8.1 (1173 reviews)
16-18 Cotton Hill , Port-of-Spain , tt
+1 868-622-5765

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Dated room decor
Communication problems

Categories

Cleanliness
7.49
Some guests mentioned cleanliness issues like dated decor and bedbugs, affecting overall comfort.
Service
8.46
Staff were generally praised for friendliness and helpfulness, though some communication issues were noted.
Location
8.5
The hotel location is convenient for food and access to historical places, appreciated by most guests.
Room Quality
7.45
Rooms were indicated as dated and heavy feeling but still providing comfort.
Amenities
8.48
Swimming pool and breakfast were positively reviewed, enhancing guest experience.
Value for Money
7.94
Guests felt they received a decent value for the price despite some issues.
Food and Beverage
8.49
Breakfast received high praise, though some consistency issues were noted with other meals.
Overall Experience
7.96
Overall a positive experience highlighted by comfort, service, and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:52

Property Description

Luxurious Accommodation
Indulge in comfort at Kapok Hotel, just minutes away from Queen’s Park Savannah. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a coffee maker. Upgrade to an apartment for a fully-equipped kitchen and extra space to relax.

Dining and Shopping
Savor delicious meals at our on-site restaurants or grab a snack from the lobby shop. Whether it's breakfast, lunch, or dinner, we have you covered. Explore nearby shops and restaurants for a taste of the local cuisine and find unique souvenirs to remember your stay.

Convenient Location
Discover the vibrant city center just a short drive away, with iconic landmarks like Independence Square within reach. With Piarco International Airport nearby, your journey to relaxation begins as soon as you land. Book your stay at Kapok Hotel now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POS

Location

Guest Reviews

8.1
Based on 1173 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
N
Neela • family_with_children • tt
7
2026-09-07 • via Nuitee
D
Dalia • solo_traveller • tt
6
Short stay
Pros:

Friendly staff, decent breakfast, ideal location.

Cons:

The guest room needs to be updated

2026-09-05 • via Nuitee
A
Anil • solo_traveller • gb
10
Value for money
Pros:

Rafeal is so sweet

2026-09-04 • via Nuitee
M
mark • solo_traveller • gb
10
2026-09-03 • via Nuitee
B
Brian • couple • tt
9
My stay at Kapok was wonderful.
Pros:

The variety was great and the taste was excellent.

Cons:

There was no hot chocolate

2026-09-01 • via Nuitee
E
Elliman • solo_traveller • tt
7
Overnight stay.
Pros:

The restaurant. The easy of my booking.

Cons:

The lack of a swimming pool.

2026-09-01 • via Nuitee
M
MANUELA • solo_traveller • br
8
2026-08-30 • via Nuitee
C
Camilla • extended_group • us
8
It was a peaceful stay. Just how I like it.
Pros:

Breakfast was really good. Lots of variety and the staff was not hovering. Very helpful from the moment we entered the dining room. The view was beautiful!

Cons:

Nothing they had control over, but we had to be part of an emergency drill (from the country's authorities we were told), while I was waiting for my room to be ready. I think they should offer some refreshments or complimentary drink after spending time in the heat outside. They did give water towards the end.

2026-08-28 • via Nuitee
N
NAZMA • family_with_children • tt
9
Extremely convenient.
Pros:

Breakfast was good but limited selections.
View was nice.
Room and bathroom clean.

Cons:

Nothing to complain about.

2026-08-28 • via Nuitee
A
Aseem • couple • tt
8
2026-08-26 • via Nuitee
N
Natalie • couple • tt
9
Clean room, excellent breakfast, & reasonable pricing made my stay at Kapok Hotel a great experience
Pros:

Breakfast was amazing - lots of options and delicious

Cons:

Nothing

2026-08-26 • via Nuitee
N
Nur • family_with_children • tt
9
we had a good time for first time visit, will revisit again
Pros:

breakfast was more than expected, room was comfortable after we got extra pillows and blankets, , location was best.

Cons:

night sleep was good except for music was playing till 2 am but thats not Kapok's fault, a clock by the pool would be nice, most of the staff were nice

2026-08-24 • via Nuitee
P
PRODUCTIONS • solo_traveller • tt
9
2026-08-24 • via Nuitee
T
Tricia • solo_traveller • tt
7
2026-08-22 • via Nuitee
N
Nadia • solo_traveller • tt
7
Pros:

Customer service

Cons:

Couldn't get a late check out unfortunately

2026-08-22 • via Nuitee
A
Adeina • solo_traveller • us
10
Pros:

I like the overall for all 6 day.

Cons:

Everything

2026-08-19 • via Nuitee
F
Francis • solo_traveller • tt
8
2026-08-16 • via Nuitee
A
Anne-lynn • solo_traveller • gf
10
2026-08-15 • via Nuitee
B
Barry • couple • tt
5
Overall the stay was comfortable and worth it.
Pros:

The hotel room was clean. The shower heads are a bit low so for taller folks this might be an issue

Cons:

In the pool there were a lot of white stuff maybe undissolved cholrine settled at the bottom, so when the water was stirred ul it floated around us

2026-08-15 • via Nuitee
M
Marty • family_with_children • nl
9
2026-08-15 • via Nuitee