Kapok Hotel

Hotels
8.1 (1163 reviews)
16-18 Cotton Hill , Port-of-Spain , tt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Dated room decor
Communication problems

Categories

Cleanliness
7.49
Some guests mentioned cleanliness issues like dated decor and bedbugs, affecting overall comfort.
Service
8.46
Staff were generally praised for friendliness and helpfulness, though some communication issues were noted.
Location
8.5
The hotel location is convenient for food and access to historical places, appreciated by most guests.
Room Quality
7.45
Rooms were indicated as dated and heavy feeling but still providing comfort.
Amenities
8.48
Swimming pool and breakfast were positively reviewed, enhancing guest experience.
Value for Money
7.94
Guests felt they received a decent value for the price despite some issues.
Food and Beverage
8.49
Breakfast received high praise, though some consistency issues were noted with other meals.
Overall Experience
7.96
Overall a positive experience highlighted by comfort, service, and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:52

Property Description

Luxurious Accommodation
Indulge in comfort at Kapok Hotel, just minutes away from Queen’s Park Savannah. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a coffee maker. Upgrade to an apartment for a fully-equipped kitchen and extra space to relax.

Dining and Shopping
Savor delicious meals at our on-site restaurants or grab a snack from the lobby shop. Whether it's breakfast, lunch, or dinner, we have you covered. Explore nearby shops and restaurants for a taste of the local cuisine and find unique souvenirs to remember your stay.

Convenient Location
Discover the vibrant city center just a short drive away, with iconic landmarks like Independence Square within reach. With Piarco International Airport nearby, your journey to relaxation begins as soon as you land. Book your stay at Kapok Hotel now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POS

Location

Guest Reviews

8.1
Based on 1163 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
T
Tricia solo_traveller tt
7
2026-08-22 via Nuitee
N
Nadia solo_traveller tt
7
Pros:

Customer service

Cons:

Couldn't get a late check out unfortunately

2026-08-22 via Nuitee
A
Adeina solo_traveller us
10
Pros:

I like the overall for all 6 day.

Cons:

Everything

2026-08-19 via Nuitee
F
Francis solo_traveller tt
8
2026-08-16 via Nuitee
A
Anne-lynn solo_traveller gf
10
2026-08-15 via Nuitee
B
Barry couple tt
5
Overall the stay was comfortable and worth it.
Pros:

The hotel room was clean. The shower heads are a bit low so for taller folks this might be an issue

Cons:

In the pool there were a lot of white stuff maybe undissolved cholrine settled at the bottom, so when the water was stirred ul it floated around us

2026-08-15 via Nuitee
M
Marty family_with_children nl
9
2026-08-15 via Nuitee
A
Asha family_with_children us
8
2026-08-14 via Nuitee
A
Andres solo_traveller co
8
2026-08-11 via Nuitee
R
Robert solo_traveller gb
9
2026-08-11 via Nuitee
P
PD95 solo_traveller gb
7
Pros:

The pool, gym and restaurant were better than I expected

Cons:

The room had a dehumidifier in it which I emptied out 3 times whilst there for 5 nights. First night the bed felt slightly damp

2026-08-10 via Nuitee
S
Suri couple lc
8
Pros:

parking, friendly staff, food at KAVA was good.

Cons:

rooms very clean but would suggest rugs in the room as the floors get slippery due to condensation from the a/c . Breakfast choices could be more varied.

2026-08-09 via Nuitee
S
Shane solo_traveller tt
8
Pros:

Pool

Cons:

Pool closed

2026-08-06 via Nuitee
M
Monica solo_traveller gb
5
Pros:

Service was good,staff friendly. .

Cons:

Didn't like the breakfast

2026-08-06 via Nuitee
K
kalifa324 NONE
10
Solo Trip
Pros:

I’m really glad I chose this hotel for my solo trip. The staff was extremely welcoming and helpful and the hotel itself is very comfortable. Great location with easy access to the Savannah and other restaurants nearby.

2026-08-05 via Tripadvisor
L
Lyons couple tt
4
Cons:

I didn't like that current in the area left and the hotel had no generator to back up. The elevator wasn't working, staff were not aware and on the 2nd floor in the staircase the door had no handle to pull for us to get on the floor, very unsafe.

2026-08-04 via Nuitee
N
Nigel couple us
9
A lovely stay!
Pros:

It was lovely! The staff was great, nice, and attentive. The restaurant had great food and a GORGEOUS view of Port of Spain. Nice location. Everything was clean and overall I had a really positive experience.

Cons:

I think the rooms can use a bit of updating. They are nice and clean and functional, but maybe a tab bit dated. Also the bar closed before 9:30. It should stay open later.

2026-08-04 via Nuitee
S
sebastianrD8529SS Friends getaway
6
A Good 3 Star Hotel
Pros:

An ok hotel, good for a few nights stay. They partner with an excellent taxi/shuttle service to and from the airport. Ricky was an amazing, friendly driver who made us feel comfortable the entire ride. Overall good experience

2026-08-03 via Tripadvisor
S
Shannon couple tt
10
2026-08-02 via Nuitee
F
frberger2024 Business Fort-de-France, Arrondissement of Fort-de-France, Martinique
10
Best place to stay Food, location , staff
Pros:

I really enjoyed to stay at Kpok Hotel. So professional clean and the staff is quick and very polite. I look forward to book my next trip at KPOK HOTEL. Thank you everybody you made my stay very comfortable and easy. See you next.

2026-07-26 via Tripadvisor