Galleria Park Hotel

Hotels
9.1 (1665 reviews)
191 Sutter Street , San Francisco , US
+1 415-781-3060

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very helpful and welcoming staff
Excellent central location
Very clean and well appointed rooms
Rooftop terrace and evening happy hour
Comfortable beds
Thoughtful touches for special occasions
Cons:
Street noise and limited window insulation
Small rooms/bathrooms in some units
Breakfast offerings inconsistent, not always vegan-friendly or warm
Hidden facilities fee and billing/invoice issues
Paid parking; restaurant often closed

Categories

Cleanliness
9.3
Regularly described as very clean or exceptionally clean; a few isolated mentions (stinky shower drain) but overall strong cleanliness.
Service
10
Consistently praised: courteous, helpful and welcoming staff who went out of their way (welcome drink, prosecco/letter for honeymoon, attentive front desk).
Location
9.6
Multiple mentions of an excellent, central location close to subway and historic sites; some guests noted street noise due to central position.
Room Quality
8.8
Rooms described as comfortable and well appointed with good beds, but several guests reported small rooms/bathrooms and occasional noise or isolation issues.
Amenities
8.7
Rooftop terrace, coffee mornings and evening happy hour are appreciated; some limitations due to a facilities fee that restricts access for non-users.
Value for Money
8.3
Generally positive overall value but several guests cited concerns: hidden $40 facilities fee, price charged higher than booking confirmation, and paid parking.
Food and Beverage
8.2
Mixed feedback: attached French bistro praised but hotel breakfast sandwiches were inconsistently communicated, not vegan-friendly for some, and sometimes lukewarm; restaurant often reported closed.
Overall Experience
9.9
Overall very positive stays noted (many would return, honeymoon touches, friendly atmosphere), with minor issues that did not overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Accommodations
Indulge in the custom-furnished guest rooms at Galleria Park, A Joie de Vivre Hotel, featuring marble-topped desks and contemporary artworks. Enjoy modern amenities such as a flat-screen cable TV, an honour bar, and a custom espresso machine for a comfortable stay.

Rooftop Terrace and Urban Garden
Unwind at the rooftop terrace boasting an urban garden and a walking track, offering a serene escape in the heart of San Francisco. Take in the breathtaking views while enjoying a relaxing stroll or sipping a drink in this tranquil oasis.

Convenient Location and Services
Located in vibrant Union Square, explore the nearby shopping, dining, and entertainment options. Benefit from the hotel's proximity to Chinatown and easy access to transportation, including the BART station for seamless travel. Book now for a delightful stay at Galleria Park, A Joie de Vivre Hotel.

Important information:

- Please note: Over-sized vehicle parking is USD 79.00 per day.

- Pet Policy: Maximum of 2 pets allowed, dogs and cats only. All pets require a mandatory fee + taxes per stay. Please contact hotel for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.1
Based on 1665 reviews
Cleanliness: 9.3
Service: 10
Location: 9.6
Room Quality: 8.8
Amenities: 8.7
Value for Money: 8.3
Food and Beverage: 8.2
Overall Experience: 9.9
J
Jens • solo_traveller • de
9
2026-10-31 • via Nuitee
R
Richard • solo_traveller • us
9
2026-10-30 • via Nuitee
R
Ruth • family_with_children • us
10
Pros:

Staff was courteous and helpful. Very clean ! Roof top terrace was lovely to sit and relax.

Cons:

There wasn't vegan friendly breakfast sandwiches on offer in the morning.

2026-10-30 • via Nuitee
Y
YIHUNG • family_with_children • tw
9
2026-10-29 • via Nuitee
P
Prasanna • solo_traveller • ae
10
Great stay at a great hotel
Pros:

Location was exceptional, the hotel was lovely including the staff and the room was clean and functional.

Cons:

The bathroom was a little small but it wasn't a problem.

2026-10-28 • via Nuitee
G
Gary • couple • us
9
Pros:

Staff went out of their way to make us feel welcomed and comfortable.

Cons:

Coffee in the morning was lukewarm.

2026-10-26 • via Nuitee
I
Iwona • couple • de
10
2026-10-25 • via Nuitee
H
Harald • family_with_children • de
9
2026-10-25 • via Nuitee
S
Silvia • couple • nl
10
Comfortable and special
Pros:

We were welcomed with a drink at the lobby.
It was also our honeymoon and they left a prosecco bottle and a letter in the room.
The best was very comfortable, and the location is great and close to the subway.

Cons:

Nothing

2026-10-25 • via Nuitee
J
Jonathan • extended_group • us
9
2026-10-25 • via Nuitee
G
gurbuz • couple • tr
5
Pros:

cadde çok gürültülüydü ve tüm gürültü odaya geliyordu

Cons:

camlarda iyi bir izolasyon

2026-10-23 • via Nuitee
Ольга • solo_traveller • ru
8
Pros:

Nice location, coffee spot early morning

Cons:

Total price (taxes included) indicated in booking confirmation was 100 usd less than extracted from card. Asked for clarification and invoice but still not received. Appreciate if staff not just sending reminders about stay but also responding questions

2026-10-21 • via Nuitee
B
Brian • family_with_children • us
10
Pros:

Awesome staff, great location

2026-10-21 • via Nuitee
G
Gabriel • couple • ca
10
2026-10-20 • via Nuitee
K
Kayla • solo_traveller • ke
7
Homely and warm
Pros:

It’s comfortable and in a location easily accessible to some historic sites. Very welcoming staff and management

Cons:

B/A

2026-10-20 • via Nuitee
C
Carreen • extended_group • us
10
Perfect location
Pros:

Loved the feeling of the hotel, the location was great and the staff were very friendly and helpful. The happy hour every evening was. A nice touch.

Cons:

No

2026-10-19 • via Nuitee
B
Bluhm • couple • de
8
Pros:

Cute comfortable and kind helpful staff. Great location.

Cons:

Breakfast sandwiches were so so and not included in a hidden $40 'facilities fee' that basically only included water bottles, and ice machine, access to a microwave and a cocktail hour. As someone not drinking or using any of these facilities I wish I could have waived this.

2026-10-19 • via Nuitee
S
Sibel • couple • de
10
2026-10-19 • via Nuitee
A
Adrienn • couple • ie
10
Great city location
Pros:

Great location, friendly staff. Sipping hour and coffee mornings are a great idea also.

2026-10-18 • via Nuitee
M
Michael • solo_traveller • au
9
2026-10-18 • via Nuitee