The Westin San Diego Gaslamp Quarter

Hotels
•
Westin
9.4 (440 reviews)
910 Broadway Circle , San Diego , us
+16192392200

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Exceptional service from staff
Cons:
Hidden fees
Inconsistent staff attitudes

Categories

Cleanliness
8.55
Rooms were described as spacious and clean, but there were mentions of apathetic staff.
Service
10
Staff at the restaurant and front desk received high praise for their hospitality.
Location
10
Hotel location in downtown allowed great access to public transportation and nearby attractions.
Room Quality
9.52
Rooms were spacious and well-maintained with beautiful views.
Amenities
9.06
While some amenities were appreciated, there were complaints about hidden fees.
Value for Money
9.01
Generally good value for the hotel tier, but hidden fees affected perception.
Food and Beverage
9.54
Restaurant service and quality were highlighted positively, especially breakfast.
Overall Experience
9.5
Overall experience was positive, with some issues regarding specific staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:14

Property Description

Luxurious Amenities and Services

The Westin San Diego Gaslamp Quarter offers a range of luxurious amenities to ensure a comfortable stay for guests. From spa services to a swimming pool, guests can relax and rejuvenate during their visit. Each guestroom is thoughtfully equipped with modern conveniences such as a 55-inch flat-screen TV, refrigerator, and coffee machine.

Dining and Entertainment Options

Indulge in a culinary experience at the Downtown San Diego Restaurant, serving up delicious Southern California cuisine. The bar offers a variety of libations, specialty cocktails, and craft beer for guests to enjoy. For quick bites, Ingredients Grab ’n’ Go provides a selection of pre-made sandwiches, pastries, and specialty drinks.

Convenient Location and Nearby Attractions

Conveniently located in Downtown San Diego, The Westin San Diego Gaslamp Quarter is close to popular attractions such as Balboa Park, the San Diego Zoo, and PETCO Park. Whether guests are looking to explore the city or unwind at the hotel, there is something for everyone to enjoy during their stay.

Book your stay at The Westin San Diego Gaslamp Quarter for a luxurious and unforgettable experience.

Important information:

This hotel accepts pets at a maximum weight of 50 pounds. Additional fees apply for pets.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

The Destination Amenity Fee includes:
· One hour non-motorized water activities
· One hour Harbor Tour on Flagship Cruises for one person
· Premium Internet
· Two Flights of Craft Beer or Two Glasses of House Wine
· Westin Gear Lending for one personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 86.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 4
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 440 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.06
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
R
Rick • couple • us
10
hotel was excellent
Pros:

every thing

Cons:

it was'nt them -it was booking , com
I thought I had made the reservation for two days when I got to hotel they said it was for 1 day & 300. dollars -so i had to make a reservation for another day through the hotel it was 199.00 per day - why did I pay you guys 300

2026-07-03 • via Nuitee
R
Roberto • couple • it
10
Favoloso
Pros:

Fantastico

Cons:

Tutto perfetto

2026-07-02 • via Nuitee
F
fabian • couple • us
10
2026-06-30 • via Nuitee
B
Briahna • couple • us
8
Relaxing and peaceful.
Pros:

The staff was extremely friendly and helpful whenever we had a question or needed any assistance.

Cons:

The cleanliness of the restrooms in our room could’ve been a lot better.

2026-06-29 • via Nuitee
A
Amy • extended_group • us
10
2026-06-23 • via Nuitee
M
M9510XKkyleb • Family
10
The Kayl Experience
Pros:

Kayl was awesome she accommodated us and was very helpful and a great human being.

2026-06-21 • via Tripadvisor
C
Cmonivc • Family
10
Amazing trip, thanks brianna
Pros:

From the second you get out of your car and are greeted bay valet you can tell this place is special. The bell hop did not miss a beat getting our stuff out of the truck before we noticed he started. The destination fee un locked free drinks, kayak rides a family boat tour of the harbor and more for only 25 bucks a day. The concierge knew all there was to k ow about the area. The most amazing part of the hotel stay for my family was the impeccable work ethic of Brianna at the front desk. Her infectious smile and undeniable desire to help ensure our stay was perfect was unmatched. If I could give more than 5 stars I would. We will definitely be back this year for a show at the Balboa theater only a few hundred feet from hotel.

2026-06-08 • via Tripadvisor
D
Danielle • couple • us
10
2026-06-08 • via Nuitee
K
Kathleen • couple • us
9
Pros:

Staff was pleasant and helpful.

Cons:

Cost. I thought it was expensive.

2026-06-05 • via Nuitee
B
brandon_ricky • Business • Dallas, Texas
6
Perfect Spot If You Want to Walk Everywhere
Pros:

Check in was smooth and the staff was friendly, which always makes things easy right off the bat.

The location is really the highlight here. You’re right in the middle of the Gaslamp area with tons of dining options around you, and it’s very walkable to just about anything you’d want to do. If you like being able to step out and explore without needing a car, this is a great spot.

The rooms were fine. Nothing over the top or memorable, but they were clean and exactly what you’d expect from a Westin. Comfortable and reliable, just not anything that stands out.

Overall, it’s a good choice if location is your priority. Easy, convenient stay with everything you need nearby.

2026-06-03 • via Tripadvisor
A
Ariel • couple • us
8
2026-06-02 • via Nuitee
P
PV • family_with_children • mx
9
Cons:

El estacionamiento fue carísimo, 60 dólares el día. No vale la pena y es mejor buscar un estacionamiento cercano.

2026-06-02 • via Nuitee
A
A3800XUvictorm • Business
10
Grateful!
Pros:

I would like to highly commend Marjorie who assisted me at the front desk beyond the call of duty. I was on a tight schedule preparing for a trial. She helped me with printing documents and had them delivered to my room. Thanks to her assistance and the bell hop men i was able to be prepared and arrive to court on a timely basis. Thank you'

2026-05-29 • via Tripadvisor
I
I6700PZmarkg • Family
2
Just don’t stay here
Pros:

Just don’t stay here. It’s a sleazy crash pad for the drunken and otherwise incapacitated. If it wasn’t the hookers in the lobby, the 4 AM party down the hall, or the circa 1992 decor, then the dank smell in the room is all that was needed to force us to flee the premises to another hotel. It’s really hard to believe that the Marriott would allow this facility to exist. Don’t get me started on the $68 per night to park the car. The saving grace is that the woman at the front desk was understanding, apologetic, and accommodating.

2026-05-28 • via Tripadvisor
K
kennethk238 • Business • Fremont, California
10
Centrally located, really nice beds
Pros:

I came to this hotel for a business trip and for running the rock and roll half marathon. I’m actually still at the hotel but I felt inclined to leave a positive review.

I came in on an early flight to come to San Diego. The hotel itself had a very nice lobby and bar area. Back in its hay day I bet it’d be nice to be so close to Horton’s Plaza. Staff is friendly and welcoming. The location is close to the gaslamp and is walkable throughout downtown.

I didn’t expect to get a room and I figured I’d have to check in my bags, but they were able to fit me into a room. Needless to say there were some issues with the room. I went downstairs and they immediately moved me to another room. After that I haven’t had any issues. In fact, the beds are really really comfy.

There is a $25 fee but you get 2 drink coupons for wine or craft beer. You. An also get bicycle rentals and a cruise (1 per stay).

All and all, a decent property, great staff, and really nice beds. If you’re looking to be close to the action, I would highly recommend it.

2026-05-28 • via Tripadvisor
G
Guzman • extended_group • us
10
Manager and staff were great.We enjoyed our stay!!!
Pros:

The property was in a prime location

Cons:

There was nothing that I did not like

2026-05-27 • via Nuitee
N
Nicholas • solo_traveller • us
9
2026-05-24 • via Nuitee
L
loversofsunshine • Couples • Liverpool, Merseyside, England
10
very good
Pros:

This is a very nice hotel in a relatively quiet area , rooms are a good size tv channels a bit limited for the usa
very good shower you do have to pay a resort fee but you get loads of extras included with it
if you are taking advantage of the free river cruise you can just exchange the voucher at the pier rather than ringing up
there is also a good onsite resturant

2026-04-26 • via Tripadvisor
• family_with_children • us
10
2026-04-14 • via Nuitee
J
J6488FDjeremyh • Couples
8
Ruebens the best
Pros:

Was an excellent location within walking distance of many restaurants. Mostly writing a review for the most incredible waiter, Rueben. He by far exceeded my expectations, always made sure we were taken care of, he was very attentive and paid attention to the smallest details such as what I drink in the mornings. I hope this review reaches the right people and Rueben gets a raise or some sort of compensation for his excellent services. Gonna miss him 😊

2026-04-12 • via Tripadvisor