The Westin San Diego Gaslamp Quarter

Hotels
Westin
9.4 (474 reviews)
910 Broadway Circle , San Diego , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Exceptional service from staff
Cons:
Hidden fees
Inconsistent staff attitudes

Categories

Cleanliness
8.55
Rooms were described as spacious and clean, but there were mentions of apathetic staff.
Service
10
Staff at the restaurant and front desk received high praise for their hospitality.
Location
10
Hotel location in downtown allowed great access to public transportation and nearby attractions.
Room Quality
9.52
Rooms were spacious and well-maintained with beautiful views.
Amenities
9.06
While some amenities were appreciated, there were complaints about hidden fees.
Value for Money
9.01
Generally good value for the hotel tier, but hidden fees affected perception.
Food and Beverage
9.54
Restaurant service and quality were highlighted positively, especially breakfast.
Overall Experience
9.5
Overall experience was positive, with some issues regarding specific staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:14

Property Description

Luxurious Amenities and Services

The Westin San Diego Gaslamp Quarter offers a range of luxurious amenities to ensure a comfortable stay for guests. From spa services to a swimming pool, guests can relax and rejuvenate during their visit. Each guestroom is thoughtfully equipped with modern conveniences such as a 55-inch flat-screen TV, refrigerator, and coffee machine.

Dining and Entertainment Options

Indulge in a culinary experience at the Downtown San Diego Restaurant, serving up delicious Southern California cuisine. The bar offers a variety of libations, specialty cocktails, and craft beer for guests to enjoy. For quick bites, Ingredients Grab ’n’ Go provides a selection of pre-made sandwiches, pastries, and specialty drinks.

Convenient Location and Nearby Attractions

Conveniently located in Downtown San Diego, The Westin San Diego Gaslamp Quarter is close to popular attractions such as Balboa Park, the San Diego Zoo, and PETCO Park. Whether guests are looking to explore the city or unwind at the hotel, there is something for everyone to enjoy during their stay.

Book your stay at The Westin San Diego Gaslamp Quarter for a luxurious and unforgettable experience.

Important information:

This hotel accepts pets at a maximum weight of 50 pounds. Additional fees apply for pets.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

The Destination Amenity Fee includes:
· One hour non-motorized water activities
· One hour Harbor Tour on Flagship Cruises for one person
· Premium Internet
· Two Flights of Craft Beer or Two Glasses of House Wine
· Westin Gear Lending for one personGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 86.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 4
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 474 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.06
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
V
Vincent family_with_children fr
9
Bien placé et de qualité.
Pros:

Hôtel bien placé dans Gaslamp, très bon petit déjeuner.
Salle de sport agréable, pas en sous sol ou dans une pièce sans fenêtre ( vue sur la ville)
Piscine sympa . Chambre et literie de qualité

Je recommande.

Cons:

Rien

2026-08-29 via Nuitee
A
Alejandro solo_traveller es
8
Buenas instalaciones. Mal servicio.
Pros:

Localización e instalaciones

Cons:

Servicio de atención al cliente. Una semana después de salir del alojamiento, siguen con cantidades retenidas, además de haber tenido un fallo de gestión que me ha costado dinero.

2026-08-28 via Nuitee
H
Herrera irra solo_traveller us
8
Pros:

The housekeeping service.

Cons:

The room was not available at 3:00 pm. So we spent time in there.

2026-08-25 via Nuitee
B
Benjamin family_with_children gb
9
Enjoyable, convenient and relaxing
Pros:

Good location, cleanliness

Cons:

Bar could have had more staff

2026-08-20 via Nuitee
H
Hanh couple us
10
Love the location and the convenience it offered
Pros:

Clean, modern, comfortable, easy to get around,

Cons:

Nothing

2026-08-17 via Nuitee
S
susancK6259GK Family Los Angeles, California
8
A wonderful quick overnight stay – Amazing Room and Birthday Surprise!
Pros:

We had a wonderful stay at The Westin San Diego Gaslamp Quarter on August 1–2. Room 1622 was awesome—very spacious with a beautiful vaulted ceiling, and we were really happy with our choice to upgrade.

A special thank you to Rose at the front desk, who was an absolute delight and made us feel so welcome. Also, thank you to Kayl at the concierge for arranging the wonderful birthday surprise for my husband—champagne, snacks, and balloons waiting in the room! It was such a nice surprise and made his birthday extra special. Thank you also to Sabrina, the manager, who helped me with the guaranteed suite upgrade. It ended up being a great choice!

My only disappointment was that the paid suite upgrade was added as a room charge (including additional tax), but I did not receive Titanium/Bonvoy points for that amount. Since I paid the hotel directly for the upgrade and it was part of my room charges, I really feel that spending should count toward my Bonvoy points/benefits. That was frustrating, especially as a Titanium member.

Otherwise, everything was great. They also accommodated us with a rollaway bed, the location was perfect for walking around the Gaslamp, and breakfast was excellent—so much food! All of the staff we interacted with were friendly and helpful.

Overall, a wonderful stay and a great birthday weekend. Thank you to Rose, Kayl, Sabrina, and the entire Westin Gaslamp team for making it special!

2026-08-12 via Tripadvisor
S
Sarah couple us
6
Great for location and good breakfast
Pros:

Breakfast at Bronze Bird was delicious!

Cons:

However, when it came to the cleanliness of our room, I was a bit disappointed at how dirty the room was. Definitely expected more from a name like the Westin hotel which holds high standards. Our bathtub still had dirt residue, there was dust along the headboard of our bed and the room overall had a dated feel to it. Nothing worth raving about. Maybe next time. Also $60 but then adding more fees for valet totaling it to $90 is a bit excessive.

2026-08-09 via Nuitee
M
Megan couple us
10
2026-08-03 via Nuitee
F
Francesco couple ch
8
Bel albergo, buona posizione, servizi curati
Pros:

Camera pulita e grande, accoglienza, servizi di qualità

Cons:

Forse colazione discreta e piscina un po’ piccola per le dimensioni della struttura

2026-08-03 via Nuitee
B
beachwalk8 Couples
10
Exceptional Greeting by Maddy
Pros:

We were greeted with the warmest smile from MADDY at the front desk. She is a wonderful ambassador to the Marriott brand. Thanks for making us feel so welcomed and appreciated, Maddy.

2026-07-27 via Tripadvisor
J
Julio family_with_children us
10
Thank you
Pros:

The location

Cons:

The price

2026-07-25 via Nuitee
A
Ainhoa couple es
8
Buena localizacion y buen hotel
Pros:

Esta en una muy buena localizacion, zona muy tranquila y muy cerca de la zona de bares y restaurantes

Cons:

Pedimos una habitacion tranquila y nos dieron la unica de esa planta que daba a la piscina, literalmente encima de ella, me podia tirar desde la ventana y abre de 8 a 10. Con que de tranquila nada. Ni dormir hasta una hora decente ni echar siesta. Debo decir que nos ofrecieron cambio y lo declinamos porque pensamos que ibamos a estar fuera del hotel pero despues de dos dias pedimos cambio porque necesitabamos dormir y nos lo dieron.

2026-07-22 via Nuitee
H
handif Couples Burnley, Lancashire, England
10
Perfect stay for several reasons
Pros:

It is interesting that the official rating for this hotel is 4 Star. It seems to me to have all the attributes to achieve 5 stars, pool, restaurant, fast food and shop, concierge, business facilities and more. We used the pool each morning before breakfast, and was ‘fresh’ as the sun didn’t catch it early, but the beast start to the day. For us this was the start of a USA mini road trip, including 4 nights with 4 July here. The hotel was faultless. We booked a high floor room, and I am not certain if the room had anything more than lower floors. In any case it was spacious with different seating and work (if you’re here for work) areas in it. Decor might be described as Business Smart, but really comfortable and practical. The bed was the MOST comfortable we think we have had in a hotel, and air conditioning worked well and was quiet. Bathroom great, and although I generally don’t like a shower over bath, this was easy to use with a great glass screen so happy with that. All staff were great, nice and helpful to a person bar and lounge area relaxed. Restaurant was really good, maybe for another review. Staff at reception were cheerful and helpful, and happy to give us our complimentary drink voucher each day. This is part of the resort fee, and made this US unusual fee seem reasonable to us. We didn’t have chance for the free bay boat trip or bikes, we had a busy fun schedule already booked. The location is ideal in SD, naturally for Gaslamp but also for our 4 July walk down the hill to join the USS Midway party. Made for a perfect first 4 nights of 14 over there from England, do stay here it’s great!

2026-07-21 via Tripadvisor
D
Danielle couple us
10
2026-07-20 via Nuitee
C
cah1470 Friends getaway Charlotte, North Carolina
8
Great location and nice hotel
Pros:

It's very convenient for everything allowing us to walk to the baseball game and several good restaurants. The Gas Lamp district is a vibe I highly recommend. My only complaint is we weren't able to stay longer.

2026-07-18 via Tripadvisor
H
Hargro extended_group us
7
I enjoyed my San Diego but check out and realization I was over billed ended the trip on a sour note
Pros:

The location

Cons:

The price/I was charged twice because I used a 3rd party instead of Marriott Bonvoy

2026-07-18 via Nuitee
E
Edith family_with_children ch
9
Pros:

La situation géographique, l élégance de l hôtel, le personnel

Cons:

Nous avons réservé une chambre pour 3, (2 adultes et une ado de 15 ans). Il n y avait pas de lit pour ma fille, nous avons dormi les 3 dans le même lit.

2026-07-13 via Nuitee
L
lechebo_Chi Family Chicago, Illinois
10
Wonderful Stay and a Team That Truly Went Above and Beyond
Pros:

Our family had a truly fantastic stay at the Westin Gaslamp Quarter. The location is perfect for exploring San Diego, and our room was clean, spacious, and exceptionally comfortable, making it easy to relax after a full day of activities.

We opted for the Visitor Plan, which added excellent value to our stay. It included several great perks, such as a complimentary harbor cruise, free drinks, premium internet access, and other amenities that enhanced our overall experience.

What truly set this hotel apart, however, was the outstanding level of service. Our son suffered a sports injury just hours before our trip, and the staff went above and beyond to ensure we were comfortable and well cared for.

Victor, the bellman, was incredibly kind and attentive. After helping us with our luggage, he brought ice for our son’s injury and continued checking in on us throughout our stay. Marianna at breakfast made a special effort to find chocolate milk for our son when the restaurant’s machine wasn’t working, which meant so much to him and our family. Suzanne, at the concierge desk, was especially exceptional. She provided thoughtful advice and practical accommodations for traveling with an injured teen, not only during our stay in San Diego but also for our upcoming visit to Disneyland and the national parks.

We are deeply grateful for the kindness, compassion, and professionalism shown by the entire team. Their genuine care made a meaningful difference in our experience and turned what could have been a stressful trip into a memorable one.

We would gladly stay at the Westin Gaslamp Quarter again and highly recommend it to anyone visiting San Diego. Thank you for having such an outstanding team that truly goes above and beyond for its guests.

2026-07-12 via Tripadvisor
S
S8726JVandreas Couples
10
Good location in the Gaslamp
Pros:

Nice hotel, 15 min walk to the beach, great Starbucks cafe downstairs

2026-07-08 via Tripadvisor
M
Mauricio Y family_with_children br
10
Pros:

Excelente localização

Cons:

Hospitalidade do time

2026-07-08 via Nuitee