Embassy Suites by Hilton Portland Tigard

Hotels
•
Embassy Suites Hotels
8 (550 reviews)
9000 SW Washington Square Road , Portland , US
+1 503-644-4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Very friendly/helpful staff
Comfortable beds
Spacious rooms/atrium
Excellent complimentary breakfast (notably omelette station)
Pool and gym available
Convenient, safe location near shopping
Fast elevators and large rooms
Happy hour / restaurant on site
Cons:
Recurring cleanliness issues (dirty corners, trash, mold, hairs, stained linens)
Occasional maintenance problems (AC issues, dated headboards)
Unexpected incidental hold/overcharge and parking charge disputes
Event-related access problems and crowding
Limited 24-hour tea/coffee service
Soap/body-wash scent complaint

Categories

Cleanliness
6
Multiple reviews report dirty corners, trash/debris on floors, mold in sinks, hairs on towels and ice trays, stained/worn linens and unclean bathrooms — clear recurring housekeeping problems.
Service
9
Staff repeatedly described as very friendly, helpful and incredible; helpful with check-in and breakfast service, though a few incidents (overcharge dispute, event access issues) indicate occasional lapses.
Location
9
Safe location with a light walk to Target, Washington Square and a large nearby mall; guests called location 'awesome' and convenient for shopping.
Room Quality
7
Rooms are spacious and have comfortable beds, but several reports note dated condition, poor headboard condition, worn linens, some maintenance issues (AC problem, small sink mold).
Amenities
8.5
Good amenities including pool, gym, TVs in multiple rooms, fast elevators, restaurant/bar and complimentary happy hour; minor negatives include soap/body-wash smell and limited 24-hour beverage availability.
Value for Money
7
Some guests called it good value, but complaints about unexpected $40 incidental hold, overcharges and parking charges lowered perceived value for some travelers.
Food and Beverage
9.5
Breakfast repeatedly praised (notably an excellent omelette station), complimentary breakfast rated great; restaurant/bar food described as acceptable overall.
Overall Experience
8
Many guests had pleasant stays with comfortable rooms, friendly staff, and excellent breakfast; however, recurring cleanliness and occasional billing/venue-event issues moderated overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located adjacent to the Washington Square shopping centre, the Embassy Suites by Hilton Portland Washington Square offers an ideal spot for both leisure and business travelers. With easy access to popular attractions and corporate offices, guests can explore the Oregon Zoo, Portland State University, and more.

Modern Amenities
This 100% non-smoking hotel boasts spacious suites equipped with in-room microwaves and refrigerators for added convenience. Guests can also indulge in a complimentary cooked-to-order breakfast to kickstart their day and unwind at the nightly hosted reception with cocktails and snacks.

Thoughtful Services
From the proximity to major companies like IBM, Intel, and Nike World Headquarters to the thoughtful services provided, such as the free breakfast and evening reception, guests can expect a comfortable and enjoyable stay at the Embassy Suites by Hilton Portland Washington Square. Book your stay now for a memorable experience.

Important information:

Please Note: In order to check in, the guest registered to the room must be 21 years of age or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 550 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 7
Food and Beverage: 9.5
Overall Experience: 8
C
Charith Perera • extended_group • au
10
2026-10-31 • via Nuitee
I
Intaa • couple • us
10
2026-10-30 • via Nuitee
M
Mayra • family_with_children • us
10
Pros:

Servicio amabilidad

2026-10-27 • via Nuitee
G
Griffith • extended_group • us
10
2026-10-25 • via Nuitee
H
Heidi • family_with_children • us
8
Safe Location, friendly staff & plenty of good food for breakfast. Light walk to Target & Washington Square.
Pros:

Very friendly helpful staff. Spacious, clean atrium, restaurant & entry. Comfy mattresses. Nice pool & gym. TVs in bedroom & main room.

Cons:

Dusty Dirty corners on carpet in the suites. Need to check for previous vacationers belongings under couches & left over crumbs. No fans in bathrooms.

2026-10-24 • via Nuitee
J
Johnson • solo_traveller • us
9
Pros:

Clean, bed is comfortable, staff helpful and nice, just what I would expect.

Cons:

All good.

2026-10-21 • via Nuitee
K
Kelsey • family_with_children • us
10
2026-10-20 • via Nuitee
V
VIKTORIIA • couple • us
6
A decent stay with a spacious room and good breakfast, but cleanliness and overall condition need si
Pros:

The room was spacious and comfortable, and the breakfast was good. Overall, we had a pleasant stay.

Cons:

The cleanliness of the room was disappointing. We found quite a bit of trash and debris on the floor, the headboard was in poor condition, and the bed linens looked very worn and had clearly been treated for stains multiple times. Overall, the hotel feels dated and is in need of renovations and better maintenance.

2026-10-19 • via Nuitee
S
Serinidy • couple • us
10
2026-10-19 • via Nuitee
K
Karen • couple • us
10
2026-10-19 • via Nuitee
T
Taylor • family_with_children • us
10
2026-10-16 • via Nuitee
X
xiaomin • solo_traveller • us
1
2026-10-12 • via Nuitee
J
Judith • couple • us
8
2026-10-12 • via Nuitee
R
Rebecca • couple • us
7
Pros:

Elevators, breakfast

Cons:

The smell of your soap and body wash!!!!!!

2026-10-12 • via Nuitee
T
Tiffany • family_with_children • ca
10
Great place, good value :)
Pros:

The omelette station is the best!!!!! Hands down best breakfast in all the stays we were at for the month of travelling throughout the USA.

Cons:

I wish the hot water and tea area was left open for guests 24 hours. Other hotels we were at had complementary tea and coffee always available.

2026-10-07 • via Nuitee
S
Sheana • solo_traveller • us
10
2026-09-19 • via Nuitee
J
Jaime • family_with_children • us
6
2026-09-17 • via Nuitee
P
Patricia • solo_traveller • us
6
Pros:

The bed was comfy.

Cons:

The cleanliness. There was food in my fridge and the bathroom wasn't very clean. There was unidentifiable stuff on the shower walls. Advising your guests about an event that took up almost the entire hotel would have been nice. People from the event attempted to keep us from re-entering the hotel to get to our room because we didn't have a badge on to enter the event.

2026-09-13 • via Nuitee
A
April • solo_traveller • us
5
Wish our convention was held elsewhere
Pros:

Food was plentiful. Bathrooms in the lobby were very clean. Bed very comfortable.

Cons:

Lots of water on floor in elevators & outside pool. Bathrooms off ballroom smelled BAD, almost stomach turning- for the second year in a row. Small sink in room was full of mold, folded towels had hairs in them, sheets had small holes and a short black hair, hairs in tray holding ice bucket & clean glasses. Recleaned room upon arrival, for the price, shouldn't have to! Overcharged above agreed room rate, had to argue to get credit. Hotel charges $40 per night for " incidentals" not stated upon reservation ( they do return this if not used). Received " parking violation" for no parking pass ( along with 10 others in our group), not only was parking pass in car, but room key & folder were on dashboard too!

2026-09-09 • via Nuitee
K
Kathryn • family_with_children • us
3
2026-09-07 • via Nuitee