Embassy Suites by Hilton Portland Tigard

Hotels
•
Embassy Suites Hotels
8.1 (786 reviews)
9000 SW Washington Square Road , Portland , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Spacious rooms
Good breakfast
Cons:
Dirty floors
High parking fees
Old sofa beds

Categories

Cleanliness
7.43
The hotel seemed tired/worn out with dirty carpet and floors were dirty & not vacuumed.
Service
8.9
Amazing staff, accommodations, and attentive service noted.
Location
8.94
Great location and close to shopping areas.
Room Quality
7.89
Room size was great but showed signs of wear and tear.
Amenities
7.92
Good facilities, but some amenities like parking are pricey.
Value for Money
6.88
Paid parking was expensive, causing some dissatisfaction.
Food and Beverage
8.43
Great buffet and breakfast options available, though limited.
Overall Experience
8.4
Overall a pleasant stay but issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:46

Property Description

Convenient Location
Located adjacent to the Washington Square shopping centre, the Embassy Suites by Hilton Portland Washington Square offers an ideal spot for both leisure and business travelers. With easy access to popular attractions and corporate offices, guests can explore the Oregon Zoo, Portland State University, and more.

Modern Amenities
This 100% non-smoking hotel boasts spacious suites equipped with in-room microwaves and refrigerators for added convenience. Guests can also indulge in a complimentary cooked-to-order breakfast to kickstart their day and unwind at the nightly hosted reception with cocktails and snacks.

Thoughtful Services
From the proximity to major companies like IBM, Intel, and Nike World Headquarters to the thoughtful services provided, such as the free breakfast and evening reception, guests can expect a comfortable and enjoyable stay at the Embassy Suites by Hilton Portland Washington Square. Book your stay now for a memorable experience.

Important information:

Please Note: In order to check in, the guest registered to the room must be 21 years of age or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 786 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 6.88
Food and Beverage: 8.43
Overall Experience: 8.4
S
Sheana • solo_traveller • us
10
2026-09-19 • via Nuitee
J
Jaime • family_with_children • us
6
2026-09-17 • via Nuitee
P
Patricia • solo_traveller • us
6
Pros:

The bed was comfy.

Cons:

The cleanliness. There was food in my fridge and the bathroom wasn't very clean. There was unidentifiable stuff on the shower walls. Advising your guests about an event that took up almost the entire hotel would have been nice. People from the event attempted to keep us from re-entering the hotel to get to our room because we didn't have a badge on to enter the event.

2026-09-13 • via Nuitee
A
April • solo_traveller • us
5
Wish our convention was held elsewhere
Pros:

Food was plentiful. Bathrooms in the lobby were very clean. Bed very comfortable.

Cons:

Lots of water on floor in elevators & outside pool. Bathrooms off ballroom smelled BAD, almost stomach turning- for the second year in a row. Small sink in room was full of mold, folded towels had hairs in them, sheets had small holes and a short black hair, hairs in tray holding ice bucket & clean glasses. Recleaned room upon arrival, for the price, shouldn't have to! Overcharged above agreed room rate, had to argue to get credit. Hotel charges $40 per night for " incidentals" not stated upon reservation ( they do return this if not used). Received " parking violation" for no parking pass ( along with 10 others in our group), not only was parking pass in car, but room key & folder were on dashboard too!

2026-09-09 • via Nuitee
K
Kathryn • family_with_children • us
3
2026-09-07 • via Nuitee
S
Schneider • couple • us
9
Embassy Suites - Good as Usual
Pros:

The rooms were larger as expected. The restaurant/bar was used and the food was acceptable. Complimentary breakfast was great. There were 3 elevators and they were very fast.

Cons:

It was a longer walk to the room and past some garbage left in the hallway in the afternoon and overnight. (The elevator was only on one end of the hotel). There was a charge for parking which was interesting since it was so close to a large mall with a parking area.

2026-09-03 • via Nuitee
A
Amir Hossein • family_with_children • us
10
2026-09-02 • via Nuitee
T
Terry • solo_traveller • us
10
2026-09-01 • via Nuitee
N
Nina • couple • ca
10
Wonderful stay and amazing staff!!!
Pros:

The staff was incredible we had such a great stay. The room was comfortable and quiet, we really enjoyed the happy hour and the breakfast was great.
Awesome location!!

Cons:

N/A

2026-08-31 • via Nuitee
T
tina • family_with_children • us
10
2026-08-31 • via Nuitee
T
tina • couple • us
10
everything was exceptional expect the temp of one of the rooms
Pros:

everything only the ac on one of the rooms was a problem that’s it

Cons:

one of the ac on one of the rooms

2026-08-31 • via Nuitee
S
Shasta • family_with_children • us
8
2026-08-29 • via Nuitee
E
Elly • couple • us
8
The room was clean, the bed was comfortable, and the breakfast had a lot of choices.,
Pros:

The check-in was easy, the bed was comfortable, and the breakfast was good.

Cons:

Our room had a few issues. The shampoo, conditioner, and body wash were empty. There was no hand soap at all. There were no liners in the garbage cans. Staff was very receptive and brought the items. Since we didn’t know how to replace the empty ones on the shower wall, we put them on the shelf. The shelf broke off.

2026-08-29 • via Nuitee
S
Stephan • solo_traveller • us
8
Pros:

Breakfast, pool

Cons:

Price too high

2026-08-27 • via Nuitee
S
Shlomit • solo_traveller • il
9
2026-08-27 • via Nuitee
A
Alexus • family_with_children • us
10
2026-08-25 • via Nuitee
K
Kaylynn • family_with_children • us
8
2026-08-23 • via Nuitee
T
tina • couple • us
10
just like home
Pros:

everything was great except the ac wasn’t working it’s best

Cons:

ac

2026-08-22 • via Nuitee
S
Stephanie • extended_group • us
6
Just ok.
Pros:

The location was close to everything we were planning to do. Breakfast was decent.

Cons:

The room was not as clean as our many other previous visits. The pull-out couch was broken, and the mattress on the couch was gross and needs to be replaced because the springs were poking out. Not the most comfortable night’s sleep. The $17 parking fee is also ridiculous. I had to pay it twice for 2 cars. This is an annual trip and I will think twice in the future about staying at the Embassy Suites as we have in the past.

2026-08-20 • via Nuitee
B
Brian • solo_traveller • us
7
Pros:

Free wine, appetizer reception and breakfast. The omelettes were great!

Cons:

The parking spaces are way too narrow!

2026-08-18 • via Nuitee