Baymont by Wyndham Salem Roanoke Area

Hotels
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Baymont Inn & Suites
6.4 (520 reviews)
179 Sheraton Dr. , Salem , us
+1 540-795-2114

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Family rooms
Pets allowed

Review Highlights

Pros:
Kind staff
Good location
Complimentary breakfast
Cons:
Lingering smell
Poor cleanliness and room quality
Old and broken amenities

Categories

Cleanliness
4.79
Multiple reviews highlight lingering smells and bugs in the room.
Service
8.26
Staff was described as very kind and helpful; positive mentions of customer service.
Location
7.8
Good location mentioned in several reviews, considered a positive aspect.
Room Quality
4.75
Rooms had issues like poor condition, old TV, and bad smells.
Amenities
6.78
Offers complimentary breakfast and other amenities, but some broken items noted.
Value for Money
6.74
Price was considered fair for the accommodations, even with some drawbacks.
Food and Beverage
6.29
Breakfast quality was inconsistent with mixed reviews, but some enjoyed it.
Overall Experience
5.76
Overall mixed experiences; some positive mentions but many critical issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:18

Property Description

Mountain Views and Convenient Location
The Baymont Inn & Suites hotel offers stunning mountain views and is conveniently located just minutes from downtown Salem and Roanoke.

Full-Service Amenities
Enjoy a range of amenities including a free continental breakfast, fitness center, seasonal outdoor pool, and kids pool. The well-appointed guest rooms feature free Wi-Fi, coffee makers, and cable TV with free HBO.

Business and Event Facilities
Business travelers can take advantage of the business center, fax/copy services, and banquet/meeting rooms accommodating up to 150 people.

Experience comfort, convenience, and breathtaking views at the Baymont Inn & Suites. Book now to make the most of your stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.4
Based on 520 reviews
Cleanliness: 4.79
Service: 8.26
Location: 7.8
Room Quality: 4.75
Amenities: 6.78
Value for Money: 6.74
Food and Beverage: 6.29
Overall Experience: 5.76
W
Wilkes • solo_traveller • us
10
Baymont Salem
Pros:

The staff was helpful and knowledgeable. The facility was clean. I enjoyed the breakfast.

Cons:

I am handicapped, so it concerned me that there was only one handicapped parking space. And the entry doors did not open automatically.

2026-07-24 • via Nuitee
R
Robert • couple • us
8
Like to stay on first floor next time
Pros:

Great staff..Shane and Heather were exceptional!

Cons:

Climbed up to 2nd floor …not a nice experience in a messy staircase steps were not clean..

2026-07-24 • via Nuitee
N
Nona • family_with_children • us
6
overall the stay was not bad. for the price
Pros:

we were there for a softball tournament we stayed from Wed-Sun for the price it was worth it the room was clean but the hotel could use some updates if they take the carpet up it would be a very nice hotel. is was fun to find out that Elvis stayed there. that was pretty cool overall not a bad stay

Cons:

the breakfast was not great they need to add some things. to the menu.

2026-07-16 • via Nuitee
W
William • family_with_children • us
1
Disgusting & will never stay there again.
Pros:

It was close to the softball fields.

Cons:

This property needs to do some major renovations. Very outdated!! The carpet is disgusting from peoples pets peeing on it. The smell of dog pee, mold, & pot is terrible. Couldn’t enjoy the pool with my daughter because of all the riff raff that stays there. The only thing I can say good is the 2 men at the front desk are very nice.

2026-07-13 • via Nuitee
D
David • couple • us
5
Sehr einfache Unterkunft mit freundlichem Personal
Pros:

Das Personal an der Rezeption und die Dame beim Frühstück waren freundlich und bemüht.

Cons:

Das Frühstück ist qualitativ am unteren US Standard. Dazu werden leider Einweggeschirr benutzt. Die Eismaschine und ihr Standort sind widerlich, viele Ecken sehr unansprechend. Die Schiebetür zum Parkplatz liess sich nur mit grossem Kraftaufwand öffnen.

2026-07-07 • via Nuitee
A
Alicia • solo_traveller • us
3
I was put in a cheaper room than I booked and paid in full online for, was told at check out that I would receive a refu
Pros:

The location, being right off the highway, is convenient.

Cons:

It was dirty, run down, the breakfast was the same thing every day and was never hot, the entire place smelled bad (I can’t quite identify what the smell was).
I booked through this site and paid in full. I booked a room with 1 king size bed. Upon arrival, the woman at the desk instead put me in a room with 2 standard beds and insisted she was doing me a favor, even though I was only 1 guest which is why I wanted the 1 king bed which I expressed to this woman. When I checked out, another woman was working the desk this time, so I asked about the price difference in my start versus what I actually booked and paid for. She said she would submit a refund discount of $10 a day through this site for me, due to the room change and explained that they got busy and gave the room to someone else. She told me I would receive an email from Booking.com regarding my refund… I received no email and no refund.

2026-06-30 • via Nuitee
S
stepa587 • NONE • Brookeland, Texas
6
Tolerable; need to always ask to see room before paying.
Pros:

Good location, but old rooms, did not like that our "suite" had 2 adjoining locked doors to other hotel rooms; was clean but had unpleasant dirty smell, we were able to open outside glass door that helped some, but after checkout we kept smelling it on us for a while. The staff was nice and we did not want to offend them and we were tired after driving .

2026-06-29 • via Tripadvisor
B
Banks • solo_traveller • us
5
2026-06-25 • via Nuitee
M
Maria • family_with_children • us
10
Pros:

Delicioso desayuno muy amables

2026-06-21 • via Nuitee
T
tracy • solo_traveller • us
7
Pros:

Very convenient.

Cons:

Rooms were dirty

2026-06-20 • via Nuitee
C
Chris • family_with_children • us
8
Not luxury but perfect for pet owners
Pros:

It’s nothing fancy but for the price and pets welcomed, totally worth it!

Cons:

You do have a sliding door outside (if you’re on the first floor) that can make some uncomfortable. But no one bothers you and easier access to walking dog or to the pool

2026-06-15 • via Nuitee
K
K3495ZLamberw • Family
10
Satisfaction
Pros:

Pintu was great and helped us with everything we wanted. It was clean and good food. They may even add regular yogurt (in addition to the light) to the breakfast. We are appreciative of the price also.

2026-06-13 • via Tripadvisor
S
Sascha • solo_traveller • de
10
Pros:

I was passing through on my way to New York, and this hotel was absolutely perfect... the pool and breakfast were great, and the person at the reception was friendly and helpful; I’d love to come back here.😀

2026-06-13 • via Nuitee
J
James • solo_traveller • us
7
2026-05-28 • via Nuitee
S
Samuel • couple • us
10
Everything was great and I would stay there again
Pros:

The staff and the breakfast

Cons:

Nothing

2026-05-27 • via Nuitee
T
Thomas • extended_group • us
1
People were nice but the place smells like cigarettes and was dirty. We had 3 rooms the smell was pervasive throughout
Pros:

Smellls like 20 years of cigarettes

Cons:

The smell

2026-05-15 • via Nuitee
S
shaneria • couple • us
10
2026-05-09 • via Nuitee
R
Reynolds • solo_traveller • us
9
Pros:

Layer back environment

Cons:

It was a little dirty

2026-05-06 • via Nuitee
S
Shannon • couple • us
9
Perfect place to rest my tired hiking feet!
Pros:

Everything was great! After a long week on the trails, it felt good to shower and sleep in a clean bed! Staff was super helpful and very friendly!

Cons:

Hotel smelled a little musty... could be just age. But... again.. clean bed! I was happy!

2026-05-06 • via Nuitee
D
david • solo_traveller • us
2
Rough room
Pros:

Staff were friendly

Cons:

Paint peeling in the bathroom, TV picture quality was extremely poor. Breakfast was bare bones with the only protein offered were eggs.

2026-04-20 • via Nuitee