La Quinta Inn & Suites by Wyndham Indianapolis Downtown

Hotels
•
La Quinta by Wyndham
6.9 (977 reviews)
401 East Washington Street , Indianapolis , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable accommodations

Categories

Cleanliness
4.98
Multiple reviews mention cleanliness issues such as bed bug bites and stains on sheets.
Service
7.95
Some staff were helpful and kind, but there were mixed experiences.
Location
9.49
The location is repeatedly praised for convenience to downtown and attractions.
Room Quality
6.44
Several complaints about room condition, including unfinished renovations and AC issues.
Amenities
5.97
Limited amenities reported, with breakfast often being criticized.
Value for Money
7.93
Good location for the price, but issues with cleanliness affect value perception.
Food and Beverage
4.98
Breakfast received negative feedback and was not satisfying for many guests.
Overall Experience
7.45
Experiences vary greatly with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:37

Property Description

Convenient Location
Located in the heart of downtown Indianapolis, La Quinta Inn & Suites by Wyndham offers easy access to the Indiana Convention Center and popular attractions like Lucas Oil Stadium and the Indianapolis Zoo.

Comfortable Accommodations
Enjoy a restful stay in guest rooms featuring plush pillowtop bedding, flat-screen TVs, and complimentary WiFi. Upgrade to a room with a microwave and refrigerator for added convenience.

Fitness Center and Valet Parking
Stay active at the on-site fitness center or opt for valet parking for a hassle-free experience. Explore the city with key destinations just a short drive away.

Book your stay at La Quinta Inn & Suites by Wyndham Indianapolis Downtown for a memorable experience in the vibrant city of Indianapolis.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Any bus or commercial van will need to contact the sales department prior to arrival to ensure availability.

Parking is by valet only.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 977 reviews
Cleanliness: 4.98
Service: 7.95
Location: 9.49
Room Quality: 6.44
Amenities: 5.97
Value for Money: 7.93
Food and Beverage: 4.98
Overall Experience: 7.45
S
Susanna • solo_traveller • us
8
Pros:

The location was close to Victory field

Cons:

It was hard getting in and out due to location of hotel. The parking garage had people sleeping in it and saw them being chased away twice.
The beds and pillows were too hard for my comfort.

2026-05-23 • via Nuitee
C
CARIDAD • solo_traveller • us
8
2026-05-22 • via Nuitee
C
Chris • couple • us
10
2026-05-22 • via Nuitee
B
Bender • solo_traveller • us
10
Pros:

The employers

Cons:

None

2026-05-21 • via Nuitee
D
Danna • couple • us
3
Old, poorly maintained facility- you get what you pay for. Do not recommend.
Pros:

Free parking, great location

Cons:

Sheets were stained upon arrival and were promptly changed by staff which was appreciated. After coming back late from the game, Air conditioner not working and very, uncomfortably warm in the room. Asked to be moved. No king rooms avail and offered twin beds. Not an option for my over 6 foot husband. Staff said they'd try to find a fan. No fan offered. So late we decided to tough it out. Asked to be contacted by manager about situation and now post 36 hours with no contact. Completely understand that some things are beyond control but no compensation offered for a very poor experience. Have stayed before and experience was OK, but would not recommend going forward. The price might be good, but you get what you pay for- a poorly maintained and managed facility that clearly isn't interested in making things right.

2026-05-19 • via Nuitee
L
Lisa • family_with_children • us
4
Staff need to be more welcoming and informed.
Pros:

Location great for why we were there and the facility was clean. Pet friendly ❤️

Cons:

Parking congested yet was there. Breakfast was awful. It had been updated yet still has some things to update. Staffing is an issue.

2026-05-19 • via Nuitee
G
Guadagno • solo_traveller • ca
1
Pros:

Nothing

Cons:

It was very dirty, I had to clean the bathroom myself because of red mildew in bath tub. I have photos. Never will be staying at la quinta again.

2026-05-17 • via Nuitee
J
Jenny • extended_group • us
8
2026-05-17 • via Nuitee
D
Dawn • family_with_children • us
4
2026-05-15 • via Nuitee
R
Robyn • extended_group • vu
9
The hotel was great location in the downtown area.
Pros:

We loved the location. It was a short walk to Gainbridge Stadium for the Pacers game.

Cons:

The parking was a little tricky but it was free.

2026-05-15 • via Nuitee
N
Nikolay Sorokin • solo_traveller • cy
8
!
Cons:

There was no hand soap or tissues in the room.

2026-05-15 • via Nuitee
H
Heather • couple • us
5
Beds were comfortable! Room was dirty. Blood on the wall and curtains . parking garage was trashed and glass bottles bro
Pros:

Location to Lucas oil stadium was good

Cons:

Run down dirty trash everywhere

2026-05-14 • via Nuitee
T
Tashomi • couple • us
6
Stay was good for the one night needed
Pros:

Location was great.

Cons:

Room was a bit small otherwise it was ok

2026-05-14 • via Nuitee
T
Taylor • couple • us
4
Pros:

Staff was very nice

Cons:

Extremely limited parking. The parking garage is not made for large SUVs. There is homeless camping out in the parking garage. The parking garage is very gross. The Floor had standing water on it.

2026-05-13 • via Nuitee
D
David • couple • us
7
Overall our stay was solid/good and the value was good.
Pros:

Room was nice and clean!

Cons:

Elevator was very old and after one trip we took the stairs. Hall ways could use updating new carpet and paint.

2026-05-13 • via Nuitee
E
ECKEL • family_with_children • us
8
I won't be staying at a laquinta again.
Pros:

Clean. Close to Lucas oil stadium. Breakfast food that was avaliable was good.

Cons:

My room had no hot water in shower. Elevator Fit 3 ppl with luggage. No pool. Ran out of milk at breakfast. Poor customer service when I tried to call them prior to arrival with questions. No signage to let us know there was a lower level parking garage so we pd for outside parking. They didn't offer to reimburse for that. We got a shoulder shrug.

2026-05-12 • via Nuitee
S
STEPHANIE • extended_group • us
1
Pros:

Location

Cons:

Dirty!!! Air conditioning or shower didn’t work

2026-05-11 • via Nuitee
J
Jody • family_with_children • us
1
Horrible and over charged
Pros:

They’ve charged me twice and I’ve been waiting 4 days for a manager to call me to fix this. The beds are not queen size. It was a scary hotel. The elevator old and don’t tell you the floor. My family was scared. The door to our room was hard to open and close. Had to park next door. No help from the staff. Definitely over paid. Was a lady in front of me with same issues. Everyone is talked to was freaked out about this hotel. It didn’t smell good and I’m still waiting to talk to a manager to get my money

Cons:

Everything and charging me twice and not fixing this or calling me back

2026-05-11 • via Nuitee
B
Brooke • couple • us
7
2026-05-11 • via Nuitee
J
Jill • extended_group • us
5
2026-05-11 • via Nuitee