Hotel Rathauspark Wien - Handwritten Collection

Hotels
•
Handwritten Collection
8.8 (5276 reviews)
Rathausstraße 17 , Vienna , at
+43 1 40412

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near attractions
Cons:
Lack of basic amenities
Room service issues

Categories

Cleanliness
8.8
Many reviews mention cleanliness positively, though some issues indicate room maintenance could improve.
Service
9.8
Service was highlighted positively in many reviews, with staff being friendly and helpful.
Location
9.8
The location was frequently praised, particularly its proximity to attractions.
Room Quality
7.8
Some reviews noted issues with room amenities and comfort, affecting overall satisfaction.
Amenities
7.8
Lack of basic amenities like AC and a fridge were major points of concern in reviews.
Value for Money
8.8
Overall perceived value was mixed, leaning towards positive depending on room type.
Food and Beverage
8.3
Breakfast received varied feedback, with some enjoying it and others finding it lacking.
Overall Experience
9.3
Guests enjoyed their stays generally, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:39

Property Description

Historical Elegance
Hotel Rathauspark Wien, a member of Radisson Individuals, is set in a 19th-century city palace that was once the residence of novelist Stefan Zweig. The refurbished palace boasts modern interiors while retaining its elegant atmosphere.

Comfortable Rooms
The bright rooms at Hotel Rathauspark Wien offer contemporary wooden furnishings, cable TV, air conditioning, and free WiFi. Guests can enjoy amenities such as a work desk, private bathroom, and some rooms even feature a relaxing bath tub and tea/coffee making facilities.

Convenient Location
Located just a few meters away from Vienna’s Town Hall and the University building, this non-smoking hotel offers a peaceful retreat in the heart of the bustling city. With easy access to public transportation, guests can explore the city easily from Rathaus Underground Station and nearby tram and bus stops.

Experience the historical charm and modern comfort at Hotel Rathauspark Wien - book your stay now!

Important information:

Public garage parking spaces can be found within a 0.6 mi radius.

The maximum vehicle height for parking at this property is 75 in. Taller vehicles cannot park here.

Please note that extra beds are not available in the 'Classic Room', so no children can be accommodated.

Please note that air conditioning is only available in the summer months.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.8
Based on 5276 reviews
Cleanliness: 8.8
Service: 9.8
Location: 9.8
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
F
Funaki • extended_group • us
8
Very nice stay. Will return
Pros:

Very clean design beautiful facility. Nice quant size hotel

Cons:

No need for complete house cleaning but options to have clean set of towels.
Daily Coffee refill.

2026-09-12 • via Nuitee
D
Dvir • couple • il
9
אחלה מלון מיקום מעולה
Pros:

מלון במיקום מעולה קרוב ממש לכל המקומות המרכזיים.
חדרים משופצים ומודרנים.
שירות טוב.

Cons:

זה לא שלא אהבתי פשוט התקלקל לנו המזגן בלילה הראשון במלון והפקידה בקבלה ניסתה לעזור לנו בכמה אופציות שלא עזרו . זה קצת שיבש לנו את הלילה כי זה לקח בערך שעה שעה וחצי עד שלבסוף היא נתנה לנו חדר אחר עם מזגן תקין.

2026-09-12 • via Nuitee
L
LOURDES • couple • es
8
Muy buen hotel, totalmente recomendable
Pros:

Buena ubicación, el personal muy amable y atento, desayuno completo, instalaciones cómodas, había plancha para planchar la ropa, habitación y hotel muy limpios

Cons:

No había nevera en la habitación para enfriar agua, fruta….

2026-09-12 • via Nuitee
E
Evelyne • solo_traveller • fr
10
Au coeur de Vienne
Pros:

Très bonne situation géographique, proche de la station de métro de l'Hôtel de Ville (Rathaus), du tram, du Museums Quartier. Quartier calme. Bon accueil du personnel. Chambre claire, douche italienne très appréciable. Je recommande cet hôtel.

Cons:

Je suis d'accord pour prendre soin de la planète. Cependant, lors de la demande pour limiter le ménage, il s'avérait que les poubelles n'étaient pas vidées. Il aurait été bien de les vider quotidiennement.

2026-09-11 • via Nuitee
A
Angelena • family_with_children • gb
9
2026-09-11 • via Nuitee
K
Kelly • couple • gb
10
2026-09-10 • via Nuitee
A
Anna • solo_traveller • at
10
Pros:

Es war perfekt

Cons:

War alles perfekt

2026-09-10 • via Nuitee
A
Annet • extended_group • ua
10
Wonderful stay, excellent service and delicious breakfast!
Pros:

We sent my husband’s mother and her friend to Vienna for a little holiday, and they absolutely loved this hotel!

The service was amazing from the very beginning. My mother-in-law said that everyone was so friendly, welcoming and always smiling. It really made them feel comfortable and well taken care of.

They also loved the breakfast — everything was absolutely delicious, with a great variety of food to choose from.

The room was very comfortable, with a large bed and a kettle, which was a lovely touch as they could make themselves a cup of tea whenever they wanted. And speaking of tea — they especially loved the loose-leaf tea served at the hotel! They liked it so much that they spent quite some time looking all over Vienna for a place where they could buy the same one… but apparently, it’s the hotel’s secret! 😂

The location was excellent as well. They could easily walk around the city centre and explore Vienna, as everything they wanted to see was close by.

Thank you for making their stay so enjoyable and memorable. They came back absolutely delighted, and that says a lot! We would definitely recommend this hotel and would happily stay here again. ❤️

Cons:

The room did not have a refrigerator, and there was no iron or steamer available for clothes.

2026-09-10 • via Nuitee
D
De Angelis • solo_traveller • it
10
Pros:

La posizione dell'hotel é ottima per raggiungere a pieni molti dei centri principali di Vienna. Le camere sono stupende, curate nei dettagli e dotate di tutto il necessario per il soggiorno. Lo staff é gentile e disponibile ad accogliere ogni richiesta.

2026-09-10 • via Nuitee
V
Vitalii Latysh • solo_traveller • ua
10
2026-09-09 • via Nuitee
H
Harald • solo_traveller • de
10
2026-09-09 • via Nuitee
E
Elmar • family_with_children • de
9
2026-09-09 • via Nuitee
D
Di Paolo • couple • ca
10
2026-09-08 • via Nuitee
S
Simone • couple • it
8
2026-09-08 • via Nuitee
S
Sagiroglulari • family_with_children • tr
10
Mükemmel.
Pros:

Tesis Çok merkezi bir konumda her yere yürüme mesafeside ayrıca tramvay hattına çok yakın
İstediğiniz her yere gidebilirsiniz.
Odalar çok temiz her şey düşünülmüş. Kahve makinesinden ütüsüne kadar her şey vardı.

Özellikle resepsiyonda ki MINA BEY güler yüzü ile bize çok yardımcı oldu otelde çok güzel iki gün geçirmemize yardımcı oldu. 🙏

2026-09-08 • via Nuitee
G
Gladys • couple • us
10
Would recommend
Pros:

excellent breakfast, nice room, great location

2026-09-08 • via Nuitee
F
Frances • solo_traveller • au
7
Excellent hotel but choose your room carefully
Pros:

I loved the position of the hotel - right in the heart of the museum district. I also loved its old world charm. The staff were very helpful

Cons:

Wasn’t over the moon about my room- dark, long and skinny with a tiny bathroom

2026-09-07 • via Nuitee
N
Nicolas • solo_traveller • gr
10
2026-09-06 • via Nuitee
G
Georg • couple • at
7
Bisher keine Beanstandungen, vermutlich aber keine weiteren Aufenthalte
Pros:

Wir waren nicht das erste Mal in diesem Hotel, perfekte zentrale Lage. Prinzipiell sehr schönes Hotel, relativ neu renoviert, Frühstücksbuffet vielfältig und ausreichend.

Cons:

Diesmal leider zu weiche und durchgelegene Matratze bzw. zu hohe Pölster, Kreuzschmerzen damit vorprogrammiert.
Abfluss im Waschbecken sichtlich etwas verstopft, ebenso in der Badewanne, hier lässt sich auch der Stöpsel nicht anheben

2026-09-06 • via Nuitee
M
Manuel • solo_traveller • es
9
Pros:

principalmente la ubicación

Cons:

el que nuestra habitación no incluyese minibar

2026-09-06 • via Nuitee