NH Brussels Grand Place Arenberg

Hotels
•
NH Hotels
7.6 (6464 reviews)
Rue d'Assaut 15 , Brussels , BE
+32 2 501 16 16

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
6.6
Issues with cleanliness mentioned in multiple reviews, including a dirty bathroom and unclean room.
Service
8.6
Positive mentions of the staff's friendliness and helpfulness.
Location
9.1
Consistently praised for its excellent location near attractions.
Room Quality
6.6
Concerns regarding room size, noise insulation, and bathroom quality raised in several reviews.
Amenities
7.1
Some amenities were criticized, such as the lack of bar service and aging features.
Value for Money
7.1
Concerns about high prices relative to the quality of accommodations.
Food and Beverage
8.1
Compliments on breakfast quality cited in several reviews.
Overall Experience
7.6
General sentiment reflects a mix of positive and negative aspects, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:26

Property Description

Prime Location near Grand-Place and Train Station
NH Grand Place Arenberg is ideally situated just a 5-minute walk from the iconic Grand-Place and Brussels-Central Train Station, making it a convenient choice for travelers.

Modern Rooms with Essential Amenities
Experience comfort in the spacious rooms equipped with modern furniture, satellite TV, and individually controlled air conditioning and heating, ensuring a pleasant stay throughout.

Convenient Facilities and Dining Options
Enjoy the convenience of a 24-hour reception, free WiFi, and a delicious breakfast buffet available daily. Indulge in international meals through room service on weekdays or explore the nearby restaurants and bars for a taste of local cuisine.

Ready to experience the perfect blend of comfort and convenience at NH Grand Place Arenberg? Book your stay now!

Important information:

The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. Please note that a maximum of 2 pets is allowed per room. Guide dogs stay free of charge. Please note that pets will incur an additional charge of EUR 25 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

7.6
Based on 6464 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
G
Germano • solo_traveller • it
8
2026-10-31 • via Nuitee
J
JeffKruse • couple • au
9
everything was good; you won't be disappointed
Pros:

everything was good; you won't be disappointed

2026-10-31 • via Nuitee
Елена • extended_group • nl
4
Отличное место и отличный завтрак !
Pros:

Завтрак

Cons:

Персонал на ресепшене не дружелюбный!!!

2026-10-29 • via Nuitee
S
Sasa • solo_traveller • me
8
2026-10-29 • via Nuitee
C
Cedric • couple • fr
10
2026-10-28 • via Nuitee
B
Bruno • couple • pt
9
2026-10-27 • via Nuitee
M
Matteo.Fiorentini • solo_traveller • it
8
2026-10-27 • via Nuitee
R
Rebecca • extended_group • it
7
Ok, ma valuterei altre opzioni
Pros:

Posizione ottima, vicinissima al centro e alla Gare Centrale.
Colazione molto varia e ottima per qualità e quantità.
La stanza era ben insonorizzata e i rumori della strada non davano fastidio.
Buona la pulizia della camera e dei bagni.
Bagno molto grande.
Staff gentile e disponibile per tutte le richieste.

Cons:

Per il costo a notte, la camera non ha rispecchiato le mie aspettative. Arredamento vecchio e un pò usurato.
La vasca da bagno era piccola e scomoda, oltre che leggermente rovinata.
In generale, il rapporto qualità-prezzo non è stato vantaggioso.

2026-10-26 • via Nuitee
M
Marie-Françoise • solo_traveller • fr
8
Pros:

Emplacement et petit déjeuner

Cons:

Le distributeur de shampoing était cassé

2026-10-26 • via Nuitee
E
Eduardo • couple • gb
3
Noisy Room, very tired hotel and reception staff were very dismissive.
Pros:

The only good and commendable thing to say about the property is that the location is central and fantastic.

Cons:

We arrived late on Thursday night and were given a double room on the 7th.

The room was very tired and in need of refurbishment. There was mould around the bath in the bathroom, and the woodwork appeared to be rotting due to damp. Noise was also a significant problem: drilling started at 8:30am on Friday and 9:00am on Saturday, despite us being told there would be no building work over the weekend. On Sunday, there was further persistent noise that sounded like a pump running. Overall, the condition of the room and the repeated noise disturbances fell well below our expectations and significantly detracted from our stay. The shower experience was very bad, the shower head could not stay put in place and water just went everywhere in the bathroom flooding the floor.

When I came down to reception to complain, there was a Spanish couple trying to check-out on the Saturday and wanted to leaved their luggage in the hotel until later in the afternoon. I speak Spanish and I offered to translate to the receptionist. She was curt with the guests, impatient with me doing the translating, extremely condescending and plain down obnoxious. Their staff need to bee better trained and perhaps more professional.

2026-10-26 • via Nuitee
G
Gabriella • couple • it
8
2026-10-26 • via Nuitee
G
Galvolgyi • couple • hu
7
2026-10-25 • via Nuitee
S
Sylvia Versluis • couple • nl
7
Fijn hotel in het centrum van Brussel.
Pros:

Het personeel is heel vriendelijk en het ontbijt was de 1e ochtend uitstekend!

Cons:

Het ontbijt was de 2e ochtend minder, mogelijk gebrek aan personeel, met veel lege plateaus en koffie machine defect. Helaas was de badkamer erg gedateerd. Geen bad stop om in bad te gaan ( en beschadigd emaille badkuip) en de ventilator deed het niet. Stopcontact in de kamer deed het niet. Vloer en hout had veel beschadigingen ofwel gedateerd.

2026-10-25 • via Nuitee
T
Thrity • family_with_children • ca
8
Good, clean hotel in an excellent location for a tourist.
Pros:

Did not opt for breakfast.

Cons:

Everything was good. Excellent location

2026-10-25 • via Nuitee
R
Roberto • extended_group • lu
3
Never again NH hotel!!
Pros:

The staff at reception, very responsive, apologetic and professional. They should have not been put in this situation

Cons:

Very old and dated, it’s a two stars hotel. Horrible rooms, disgusting bathroom, mould in the bath, a long hair stick to the wall, a broken toilet. You CANNOT rent out rooms in this state. And for an incredible high rate. Heating and safe were initially broken. Nightmare garage. Very average breakfast with disgusting coffee. Sorry but we are giving three as the staff at the reception were very apologetic and responsive. This hotel should be shut for full refurbishment or demolition! Shame on NH Hotels

2026-10-25 • via Nuitee
M
Mireia • couple • es
10
2026-10-25 • via Nuitee
A
Amira • solo_traveller • ae
9
Value of money
Pros:

Very clean and near to center and transportation

Cons:

-

2026-10-24 • via Nuitee
B
Brigitte • couple • de
7
Pros:

Sehr gutes und abwechslungsreiches Frühstück.
Tolle Lage, alles zu Fuß erreichbar, Parkplatz am Hotel

Cons:

Etwas in die Jahre gekommenes Badezimmer

2026-10-24 • via Nuitee
P
Palmira • couple • mx
10
2026-10-24 • via Nuitee
C
CAVIDAN CIGDEM • couple • tr
7
Eh işte
Pros:

Tren garına ve merkeze yürüme mesafesi olması iyiydi. Kahvaltısı gayet yeterliydi, taze sıkılmış meyve suları bile vardı. Odalar ve otelin içi eski ama banyo geniş ve rahattı

Cons:

Eğer odayı günlük temizletmek istemezseniz karşılığında içecek veriliyor. Alt tarafı bir su veya kola için bunu tercih olarak sunmaları 4 yıldıza yakışmıyor

2026-10-23 • via Nuitee