NH Brussels Grand Place Arenberg

Hotels
NH Hotels
7.6 (6204 reviews)
Rue d'Assaut 15 , Brussels , be

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
6.6
Issues with cleanliness mentioned in multiple reviews, including a dirty bathroom and unclean room.
Service
8.6
Positive mentions of the staff's friendliness and helpfulness.
Location
9.1
Consistently praised for its excellent location near attractions.
Room Quality
6.6
Concerns regarding room size, noise insulation, and bathroom quality raised in several reviews.
Amenities
7.1
Some amenities were criticized, such as the lack of bar service and aging features.
Value for Money
7.1
Concerns about high prices relative to the quality of accommodations.
Food and Beverage
8.1
Compliments on breakfast quality cited in several reviews.
Overall Experience
7.6
General sentiment reflects a mix of positive and negative aspects, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:26

Property Description

Prime Location near Grand-Place and Train Station
NH Grand Place Arenberg is ideally situated just a 5-minute walk from the iconic Grand-Place and Brussels-Central Train Station, making it a convenient choice for travelers.

Modern Rooms with Essential Amenities
Experience comfort in the spacious rooms equipped with modern furniture, satellite TV, and individually controlled air conditioning and heating, ensuring a pleasant stay throughout.

Convenient Facilities and Dining Options
Enjoy the convenience of a 24-hour reception, free WiFi, and a delicious breakfast buffet available daily. Indulge in international meals through room service on weekdays or explore the nearby restaurants and bars for a taste of local cuisine.

Ready to experience the perfect blend of comfort and convenience at NH Grand Place Arenberg? Book your stay now!

Important information:

The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. Please note that a maximum of 2 pets is allowed per room. Guide dogs stay free of charge. Please note that pets will incur an additional charge of EUR 25 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 6204 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
N
Nicolás couple es
4
Dudo que vuelva a hospedarme. NH se equivoca con sus clientes habituales
Pros:

Ubicación y la cama siempre ha sido buena

Cons:

En primer lugar no se puede tener un baño donde uno no puede moverse. Es imposible. Bañera de 1x1 con cortina que se pegan al cuerpo al ducharte
Desayuno sin una tostadora aunque sea mínima.
Aún sin recibir la factura que he pedido por escrito
Muy decepcionado

2026-06-13 via Nuitee
M
MARIA TERESA couple es
10
2026-06-13 via Nuitee
V
Vittoria :) solo_traveller it
8
2026-06-13 via Nuitee
A
Aleksandar solo_traveller mk
8
2026-06-13 via Nuitee
Z
Zorica M solo_traveller me
8
Pros:

Location is great and pleasant staff

Cons:

-

2026-06-12 via Nuitee
S
Saravanan family_with_children gb
8
2026-06-11 via Nuitee
J
juani solo_traveller es
8
Pros:

La atención de María, la chica de recepción es verdaderamente un encanto.

Cons:

El ruido de la calle se escuchaba bastante dentro de la habitación.

2026-06-11 via Nuitee
V
VICENTE couple es
7
2026-06-11 via Nuitee
J
Janet couple us
10
It was easy to walk to various locations from the hotel.
Pros:

The location was great and the breakfast was exceptional. The staff was also very helpful.

2026-06-10 via Nuitee
P
Philippe solo_traveller fr
10
Pros:

L'amabilité et disponibilité du personnel d'accueil. L'emplacement parfait dans Bruxelles

2026-06-10 via Nuitee
J
Jozef solo_traveller sk
9
2026-06-09 via Nuitee
C
cristiana couple it
9
Una notte a Bruxelles
Pros:

Posizione super comoda a due passi dal centro e dalla stazione centrale. Personale molto gentile e disponibile, colazione ottima.m e letto comodo con camera ben insonorizzata.

Cons:

Essendo un NH mi aspettavo le rifiniture della camera più curate (no presa usb, no spazzolino e ciabattina, legno del bagno un po gonfiato dall’umidità).

2026-06-09 via Nuitee
A
Antonio couple es
10
2026-06-09 via Nuitee
H
Holly couple gb
10
Fab!
Pros:

Really lovely property, central and staff were nice

Cons:

Nothing

2026-06-08 via Nuitee
P
Pavone solo_traveller es
10
Pros:

Estuvimos muy bien, fue excelente todo y volvería a escoger esta cadena de hoteles

Cons:

Nada que decir

2026-06-08 via Nuitee
J
Jonathan solo_traveller gb
10
Pros:

We are give a free update as our wedding anniversary which was a nice touch

Cons:

Nothing

2026-06-08 via Nuitee
R
Rolf couple se
5
Ok hotell men inte fyrstjärnigt
Pros:

Frukosten var bra,

Cons:

Detta är inte ett fyrstjärnigt hotell, även om man klassificerat det så lokalt. Gammalt duschdraperi i badrummet känns inte fräscht,

2026-06-08 via Nuitee
G
gabriela couple cl
9
Pros:

Ubicación perfecta , habitación confortable, buen tamaño, cómoda y funcional

2026-06-08 via Nuitee
M
Mohammadbagher solo_traveller de
7
Insgesamt war ok.
Pros:

Breakfast was good.

Cons:

Alte Möbel, Tiefgarage war Full Schimmel und feucht, Klingen war kaputt, sehr laut insgesamt, nicht gut Fenster isoliert.

2026-06-07 via Nuitee
D
DAPHNE couple be
7
Bon hôtel
Pros:

Le petit-déjeuner, la chambre confortable

Cons:

A chaque fois qu’on y retourne il y a de moins en moins de service : au départ brosse à dents, dentifrice, peigne, bouteille d’eau, bonbons et maintenant juste un chausse pied … même plus de bouteille d’eau…

2026-06-07 via Nuitee