NH Brussels Grand Place Arenberg

Hotels
•
NH Hotels
7.6 (6151 reviews)
Rue d'Assaut 15 , Brussels , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
6.6
Issues with cleanliness mentioned in multiple reviews, including a dirty bathroom and unclean room.
Service
8.6
Positive mentions of the staff's friendliness and helpfulness.
Location
9.1
Consistently praised for its excellent location near attractions.
Room Quality
6.6
Concerns regarding room size, noise insulation, and bathroom quality raised in several reviews.
Amenities
7.1
Some amenities were criticized, such as the lack of bar service and aging features.
Value for Money
7.1
Concerns about high prices relative to the quality of accommodations.
Food and Beverage
8.1
Compliments on breakfast quality cited in several reviews.
Overall Experience
7.6
General sentiment reflects a mix of positive and negative aspects, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:26

Property Description

Prime Location near Grand-Place and Train Station
NH Grand Place Arenberg is ideally situated just a 5-minute walk from the iconic Grand-Place and Brussels-Central Train Station, making it a convenient choice for travelers.

Modern Rooms with Essential Amenities
Experience comfort in the spacious rooms equipped with modern furniture, satellite TV, and individually controlled air conditioning and heating, ensuring a pleasant stay throughout.

Convenient Facilities and Dining Options
Enjoy the convenience of a 24-hour reception, free WiFi, and a delicious breakfast buffet available daily. Indulge in international meals through room service on weekdays or explore the nearby restaurants and bars for a taste of local cuisine.

Ready to experience the perfect blend of comfort and convenience at NH Grand Place Arenberg? Book your stay now!

Important information:

The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. Please note that a maximum of 2 pets is allowed per room. Guide dogs stay free of charge. Please note that pets will incur an additional charge of EUR 25 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 6151 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
T
Tavares-Bello • extended_group • pt
7
Boa estadia.Tempo muito quente.Bom ar condicionado
Pros:

Peq almoço adequado.

Cons:

Variedade de fruta.
Casa de banho no quarto individual muiyo pequena.

2026-05-30 • via Nuitee
M
Max • solo_traveller • gb
5
Cons:

Felt a little dark, cramped and tired

2026-05-29 • via Nuitee
R
Raul • extended_group • es
9
4 días de turismo en familia perfecto
Pros:

la ubicación perfecta, justo al lado de la estación central y de los sitios de interés turísticos.
tener consigna para guardar las maletas
Personal muy amable y que habla Español,

Cons:

No le he encontrado ningún pero, volvería seguro a este sitio.

2026-05-29 • via Nuitee
V
Veronica • solo_traveller • cl
9
Pros:

La ubicación muy buena , personal muy amable
Muy bueno lo del café, hervidor y refrigerador en la pieza.

Cons:

El baño incómodo , con la tina se hace pequeño el lugar de la ducha

2026-05-29 • via Nuitee
D
Dongli • couple • nz
7
地段好，价格好的宾馆
Pros:

地段好，在大教堂对面，去大广场，中央火车站，皇家美术馆都可以走路到。

Cons:

房间比较旧，有部分设备坏了，后来跟总台联系，Ester很好，他很快帮我们换了房间。

2026-05-29 • via Nuitee
R
Ray • couple • ie
6
wont choose that NH again
Pros:

Good location

Cons:

Small room and view was an internal wall , chose NH as expected a better experience than we had at an Accord hotel in Brussels some months back, but it was clearly more expensive and not as good a room, facilities or view

2026-05-28 • via Nuitee
I
Imane • couple • ma
7
2026-05-28 • via Nuitee
M
MAGDALINI • solo_traveller • gr
10
2026-05-28 • via Nuitee
I
Ileana • solo_traveller • us
5
Not so goog
Pros:

Not much.

Cons:

I reserved a room with a shower and when I arrived, late and tired, they gave me a room with a shower. I complained and was switched to a room with a tiny bathroom and a very inconvenient shower.

2026-05-28 • via Nuitee
A
Anne • couple • fi
8
Pros:

Sijainti ja siisteys ok

Cons:

Aamiainen ruuhkainen ja tuotteiden täydennys vei pitkän ajan.

2026-05-28 • via Nuitee
C
Cecilia • solo_traveller • pt
7
2026-05-28 • via Nuitee
M
Marcos • couple • es
3
Una gran decepción
Pros:

La ubicación es lo único bueno que tiene.

Cons:

El parking es horroroso y está lejos. Cuando llegué, nadie abrió la puerta y tuve que volver andando. Cuando finalmente me abren no me indican que debo volver andando hasta el Hotel con las maletas por ese callejón sucio (había mucha basura e incluso una deposición humana a la vista).
La habitación del Hotel está muy vieja y deteriorada, dejando mucho que desear. Es, con gran diferencia, el peor NH en el que me he alojado. Hasta ahora, para mi, NH era una garantía de calidad, por eso me ha sorprendido tanto que este Hotel esté en tan malas condiciones.
Además, saltó una falsa alarma de incendios que no se pudo desconectar hasta pasados al menos 30 minutos. No entiendo cómo esto es posible. Nadie informó que era una falsa alarma hasta que lo preguntamos al personal.
En fin, una experiencia bastante mala, la verdad.
Espero que este comentario sirva para mejorar y hacer que los futuros clientes disfruten de una estancia más agradable.

2026-05-27 • via Nuitee
M
Mamdoh • couple • sa
5
مقبوله نوعاً ما
Pros:

مكان الاقامه واضح

Cons:

مكان الاقامه جميل وسهل الوصول لكل شي ، الفندق يومين وهم يشغلون انذار الحريق ك تجربه بدون ما العميل يكون على بيّنه وفجاه نصحى من النوم كلنا ونركض تحت واخر شي يقولون تجربه ، تنظيف الغرف سيئ جدا والصباح فيه عامله تضرب الابواب عشان التنظيف لك ان تتخيل انك كل صباح تصحى على ضربة مكنسه بالباب ، العوازل سيئه وكل اللي يصير تحت تسمعه ، مرتبة السرير اقيمها 3/10 تكسر الظهر
يقدم الفندق باركنق لكن غير مجاني تدفع 12 يورو باليوم والفطور برضو تدفع مبلغ وقدره وانصحكم لا لان الفطور جدا جدا محدود !
منظفين الغرف تشرط عليك تطلع من الغرفه وتنظف غير كذا ما تنظف ابد ابد.!

فيه موظفه اسمها anna جدا جدا لطيفه هي اللي خلت المكان لطيف بصراحه

2026-05-27 • via Nuitee
C
Claudio • extended_group • it
9
ottimo
Cons:

porte del bagno

2026-05-27 • via Nuitee
G
Gerhard • couple • at
9
Zentrale Lage und angenehmer Aufenthalt
Pros:

Freundlicher Empfang der uns immer unterstützte

Cons:

Der Zugang zur Garage nur über Rezeption möglich, muss das Garagentor fernbedienen und kein Lift in die Garage

2026-05-27 • via Nuitee
M
Marta • couple • it
7
2026-05-27 • via Nuitee
A
ANDREA • solo_traveller • es
7
2026-05-27 • via Nuitee
N
norma • extended_group • ie
7
2026-05-27 • via Nuitee
E
Ergül • family_with_children • tr
10
2026-05-27 • via Nuitee
N
Napoleone • solo_traveller • it
8
2026-05-26 • via Nuitee