Quality Hotel Hampstead

Hotels
•
Quality Inn
8.2 (3762 reviews)
5-7 Frognal , London , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location near tube stations and Wembley
Friendly, welcoming and helpful staff
Clean rooms on arrival
Good breakfast selection (generally well stocked)
Handy parking and wifi
Comfortable beds and pillows
Cons:
No or poor air conditioning; weak fans
Noise issues (loud music, neighbours, smell of weed/smoking)
Poor shower water pressure and some grubby baths
Small rooms for three and no minibar/fridge in some rooms
Breakfast hot items cooked ahead; limited dietary options

Categories

Cleanliness
7
Many guests report rooms arriving spotless and overall cleanliness is praised, but several reviews note grubby baths, poor shower cleanliness/airflow and occasional bathroom issues.
Service
9.5
Staff repeatedly described as friendly, helpful and welcoming (several names mentioned), with good reception service and responsive cleaners.
Location
9.6
Outstanding location near multiple tube stations, convenient for Wembley, Hampstead High Street and general London exploration.
Room Quality
7.2
Mixed: comfortable beds and good pillows for many, but rooms can be small (especially for three), lack air conditioning, have weak fans, limited minibar/fridge and some noise complaints.
Amenities
7
Handy parking and wifi noted, but several negatives around lack of air-conditioning, weak provided fans, limited in-room amenities and occasional smell/weed issues.
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
8
Breakfast generally described as good, well stocked and fresh, though some hot items appear to be cooked ahead and decline in quality; limited dietary options (soya milk, gluten-free) noted.
Overall Experience
8.7
Overall positive experience driven by location and service, but some guests had significant sleep/comfort issues (noise, heat, smoke) that reduced satisfaction for those stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:18

Property Description

Convenient Location
Located less than 500 meters from Finchley Road Railway and Tube Stations, the Quality Hotel Hampstead offers easy access to transportation hubs, making exploring the city a breeze.

Comfortable Rooms
Each room at the hotel features modern amenities including a Freeview TV, telephone, hairdryer, and tea/coffee facilities. Guests can unwind in a private bathroom equipped with a bath and shower.

Excellent Facilities
With a 24-hour reception, lifts to all floors, and a spacious bar and lounge, the hotel ensures a comfortable stay. Guests can enjoy a full English breakfast daily, setting the perfect tone for a day of exploration.

Book now to experience the convenience and comfort of Quality Hotel Hampstead during your visit to London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.2
Based on 3762 reviews
Cleanliness: 7
Service: 9.5
Location: 9.6
Room Quality: 7.2
Amenities: 7
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 8.7
A
Ahmed • couple • sa
9
ممتاز
Pros:

الفندق جميل جداً

Cons:

لا يصلح ابداً في فصل الصيف ، لا يوجد تكييف

2026-09-18 • via Nuitee
F
Fernandes • solo_traveller • gb
4
Pros:

Good location

Cons:

Sink was clogged a little, this should've been checked earlier. Luckily was only there for the night.

2026-09-16 • via Nuitee
D
Daniel • solo_traveller • au
6
2026-09-16 • via Nuitee
W
Wardle • couple • sg
10
Great value for money, clean, welcoming with free parking.
Pros:

This is a 3 star hotel and facilities were exactly as expected. Reception was staffed and welcoming. The entire hotel including the room and bathroom were clean. There was a kettle, tea & coffee a small desk. Most importantly for my wife, a mirror with a power socket nearby for a hair dryer!. Location right in Finchly Rd is super convenient for local shops, restaurants & transport. Parking on site was easy and free (small car park on first come first served basis but we parked at check in with no problem). Breakfast was included but we did not take it as we were meeting others elsewhere. We will definitely stay again

Cons:

The only minor point was that the pillows were quite high. Maybe they could put one small and one large rather than two large on each side of the bed. They were comfortable and perfectly clean though.

2026-09-14 • via Nuitee
M
meena • couple • gb
9
had a good stay that is made possible by the efficient running of the hotel by the staff
Pros:

staff are lovely, always very helpful and happy.....Shytan on reception was so helpful, has good/sound advice and made sure that what we requested was done immediately........good choice of breakfast and not far from Finchly Road station

Cons:

felt the price was a little high just for one night

2026-09-14 • via Nuitee
A
Aline • solo_traveller • lb
9
2026-09-12 • via Nuitee
A
Angela • couple • gb
5
Did the job for a night !
Pros:

We were in town for a Wembley concert this was the nearest we could find available. It did the job for a night. The bed was clean and comfortable. Food at breakfast nice. Friendly staff.

Cons:

Price seemed very inflated I know it’s London but feel like all hotels were cashing in because of the concert. The breakfast although food was good is in the basement so no windows very stuffy can imagine a nightmare if weather is hot. Room very warm although there is a fan. The windows open very wide which was surprising as we were on the 4th floor surely of a hazard having no locks? No fridge/ water in room although tea/coffee and kettle available. Bed was clean but floor radiator dusty, lots limescale around taps. Did the trick for one night easy walk to tube one stop to Wembley Park.

2026-09-11 • via Nuitee
K
Katie • couple • gb
8
2026-09-11 • via Nuitee
S
Siobhan • solo_traveller • ie
9
Pros:

Proximity to tube station staff were excellent room clean

2026-09-09 • via Nuitee
N
Nichola • family_with_children • gb
10
Pros:

Great value for money - New guy on the desk was very polite and super helpful as were the other staff. Will definitely book again for future London trips.

2026-09-08 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

1 stop on the tube from wembley park for a concert,

Breakfast ok, room ok

Cons:

Na

2026-09-07 • via Nuitee
J
Jeanette • solo_traveller • gb
8
Pros:

The location was very convenient
The room was comfortable clean and well maintained

2026-09-07 • via Nuitee
I
Irene • couple • ie
7
Good value for money in this location
Pros:

Good location for what we were attending
V clean and comfortable

Cons:

Breakfast in basement…suggest moving breakfast room to sunny ground floor!

2026-09-07 • via Nuitee
B
Barbara • solo_traveller • ie
8
Pros:

Comfortable beds, clean room. Very handy for Wembley, we were at a gig.

2026-09-07 • via Nuitee
T
Tracey • solo_traveller • gb
9
Great London hotel
Pros:

The staff were very helpful and friendly and the room was very clean. Breakfast was nice.

Cons:

Tight space for a triple room. Bathroom floor very slippery.

2026-09-07 • via Nuitee
P
Purity • extended_group • ke
7
Pros:

Dimitri is awesome. Breakfast too.

2026-09-07 • via Nuitee
S
Sakal • solo_traveller • fr
9
2026-09-06 • via Nuitee
G
Gareth • solo_traveller • gb
8
If you struggle to choose places to stop in London by the amount there is to choose from, then this is one of those plac
Pros:

The staff are relaxed, helpful and genuine.
Location for central London is quite good as I have to drive in. Free parking at the hotel on a first come-first serve basis, but haven’t had an issue yet.

Cons:

For the price - nothing

2026-09-06 • via Nuitee
S
Sonny • solo_traveller • nl
7
Very pleasant
Pros:

The staff, the vicinity to Kenwood House

Cons:

There was nothing wrong, nothing to dislike

2026-09-06 • via Nuitee
C
Colleen • couple • gb
10
Ideal location and excellent service
Pros:

Very welcoming and accommodating. Comfortable room and bed. Good quality bedding. Very good breakfast.

2026-09-03 • via Nuitee