Quality Hotel Hampstead

Hotels
•
Choice Hotels International
8.6 (125 reviews)
5 Frognal, Hampstead, London, England, NW3 6AL , London , GB
44-207-7940101

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Internet access in public areas - surcharge
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Limo or town car service available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues with breakfast
Room decor needs updating

Categories

Cleanliness
7.79
The room was clean, but issues were noted with the breakfast quality.
Service
9.26
Staff were friendly and very helpful, providing good customer service.
Location
9.3
Great location for access to Wembley and nearby tube stations.
Room Quality
8.25
Rooms were described as small but comfortable.
Amenities
8.78
Standard amenities available, but parking was noted as limited.
Value for Money
8.74
Good value for the location and services offered.
Food and Beverage
7.79
Breakfast had a good selection, but some food items were served cold.
Overall Experience
8.86
Overall a positive experience, suitable for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:51

Property Description

Discover the charm and comfort of Quality Hotel Hampstead, your ideal getaway in London.

Convenient Amenities
Make the most of complimentary wireless internet access, a well-equipped computer station, and complimentary newspapers in the lobby, ensuring your needs are met effortlessly.

Relaxing Spaces
Unwind in our bar/lounge with your favorite drink or enjoy the inviting common area featuring a television, perfect for socializing or simply relaxing after a busy day.

Comfortable Accommodations
Choose from 57 stylishly appointed guestrooms complete with LED televisions, private bathrooms, and the conveniences of safes and desks for a comfortable stay.

With prime proximity to key attractions like Freud Museum and Hampstead Heath, your London adventure awaits. Don’t miss the chance to book your stay now!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 125 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.86
I
Ioana • couple • gb
8
Very decent hotel, clean, free parking, great location
Pros:

Fantastic location, 5 min from underground and essentially 20 min journey to London centre, decent breakfast, very clean, free parking, friendly staff

Cons:

No AC which may be an issue in the 3 summer nights we have in England 😂no restaurant if you wanted to have lunch or dinner, not many options at the bar, which in all honesty is not a deal breaker because there are plenty of options on the high street. We’d gladly stay there again though!!!!!

2026-06-06 • via Nuitee
R
Roy • couple • gb
8
2026-06-05 • via Nuitee
L
Lisa • solo_traveller • gb
8
2026-06-05 • via Nuitee
F
finbarr • solo_traveller • ie
10
Pros:

Good hotel and lovely breakfast

2026-06-05 • via Nuitee
C
Carlos Alberto • extended_group • br
10
2026-06-05 • via Nuitee
P
Pierre • couple • lu
5
Pros:

petit déjeuner

Cons:

absence d'annulation gratuite

2026-06-04 • via Nuitee
M
Matteo • extended_group • it
8
Pros:

Posizione, gentilezza

Cons:

Doccia scomoda

2026-06-04 • via Nuitee
L
Lexie • couple • be
5
Bon hôtel pour une nuit de passage même si c’est assez loin du centre mais la propreté est à revoir
Pros:

Le petit déjeuner. Le personnel sympathique on a eu les clés plus tôt sans supplément

Cons:

La propreté de la salle de bain. La taille du lit très petit et mou

2026-06-04 • via Nuitee
J
JWDLVW • solo_traveller • nl
7
Good hotel, lovely staff
Pros:

I liked especially the very friendly and caring staff at the hotel, and the location.

Cons:

I did not like the duvet, which was polyester. While perhaps preferred by people with allergies, it was very hot in the room. We opened the window at night which was a bit noisy sometimes.

2026-06-03 • via Nuitee
M
Macdonald • couple • gb
9
Pros:

The breakfast was excellent.
Good selection good quality and plenty of it.

Cons:

The noise of the chairs being moved on the wooden floor.

2026-06-03 • via Nuitee
M
Marlene • solo_traveller • gb
5
Hot days could be complicated
Pros:

Hotel with a good location, close to the Underground. Free parking is a very good plus. The breakfast is good.

Cons:

It is a hotel that needs many updates. Old taps, and with a bad appearance due to age. The room, on hot days, is an oven, almost impossible to be there even though they provide a fan.
Without a doubt, the Hotel needs renovations to be able to maintain the prices it charges today.

2026-06-03 • via Nuitee
H
Hans Joerg • couple • ch
8
Für den Preis sehr gutes Hotel, an idealer Lage für ÖV Nutzer mit freundlichem Personal
Pros:

Lage, sehr freundliches hilfsbereites Personal, gutes vielfältiges Frühstück

Cons:

Bad sollte gelegentlich renoviert werden.
Kein Stauraum

2026-06-03 • via Nuitee
H
Hugo • solo_traveller • gb
7
2026-06-02 • via Nuitee
J
Jasmin • solo_traveller • fi
8
2026-06-02 • via Nuitee
D
Dean • solo_traveller • gb
10
Pros:

Very friendly staff, nice and clean, just perfect

Cons:

Nothing to say here

2026-06-01 • via Nuitee
D
David • couple • gb
9
Pros:

Close to tube station

Cons:

Couldn't egg fried eggs at breakfast.
I did ask, but told No.
Surely this wouldn't take much effort

2026-05-31 • via Nuitee
C
Christopher • extended_group • gb
8
2026-05-31 • via Nuitee
N
Naomi • extended_group • il
8
I will probably stay at the hotel in my next trip
Pros:

The location is great

Cons:

No air conditioning

2026-05-31 • via Nuitee
L
Laura • solo_traveller • gb
8
Pros:

The room was clean, the bed was comfortable, breakfast was good and the staff were friendly. Also there was free parking which was brilliant.

2026-05-31 • via Nuitee
E
Elisa • solo_traveller • it
7
Pros:

Posizione, colazione

Cons:

Grandezza della camera

2026-05-30 • via Nuitee