Chelsea Hotel Toronto

Hotels
•
Langham Hotels International
7.7 (11443 reviews)
33 Gerrard Street West , Toronto , CA
+1 416-595-1975

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (bell hop singled out)
Excellent, central location
Very good/diverse breakfast
Clean public areas and many rooms
Good pool and updated kids area
Convenient parking
Cons:
Outdated rooms and bathrooms in several units
Value for money concerns at higher price points
Some rooms small; occasional stains and less-clean washrooms
Lounge/bar availability limited or closed at times
Service can be overwhelmed during very busy periods

Categories

Cleanliness
7.5
Mostly reported as clean (rooms and public areas), but several reviews note stains on carpet and some washrooms not spotless.
Service
8.2
Staff repeatedly described as friendly and helpful (bell hop repeatedly praised); occasional service lapses when hotel was very busy were reported.
Location
9
Consistently praised as excellent/downntown and very convenient in multiple reviews.
Room Quality
6.5
Several comments about outdated rooms and bathrooms, patchwork renovations, small rooms in some cases and older furnishings.
Amenities
8
Pool and kids area received positive mentions and facilities are attractive, though some guests noted the lounge/bar was closed or limited at times.
Value for Money
6
Explicit complaints about poor value for the price (guests expected higher-standard facilities for the rates paid).
Food and Beverage
8.4
Breakfast receives strong praise (described as 'divine' and very good with many choices); bar/drink options criticized as limited/overpriced by some.
Overall Experience
8
Generally positive overall: many would return/recommend, describing comfortable, quiet stays with strong location and good service despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located just 300 metres from College Subway Station and a short walk to Toronto Eaton Centre, Chelsea Hotel Toronto offers easy access to the city's attractions.

Comfortable Accommodation
All rooms are equipped with free WiFi, LCD TV, and some with balconies. Additional amenities like a refrigerator and sofa bed are available in select rooms for extra comfort.

Dining and Leisure
Indulge in delicious meals at Market Garden restaurant or unwind at Elm Street Bar & Lounge. Enjoy a coffee or cocktail at the espresso coffee and wine bar. Relax in the sauna, hot tub, or explore the games room and gift shop for entertainment.

Experience the best of Toronto at Chelsea Hotel Toronto - book your stay now!

Important information:

Please note that from October 14, the hotel will be undertaking exciting renovations to enhance our Family Fun Zone. While these upgrades are designed to improve your experience in the future, they may result in some temporary changes during your stay. Relocation of services is available, please contact the hotel for more details.

Please note, the credit card used at the time of the booking must be presented by the cardholder upon check in, along with a valid ID. If you are making a booking for somebody else, contact the hotel to request a third party authorization form.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bed and breakfast rates include vouchers for 2 people.

Please contact the property for the hours of operation of the waterslide, pool and kids center.

For stay dates on New Years Eve (December 31) and Caribana Toronto (Last Friday of July to first Sunday of August): A maximum of 3 guests are permitted per room (reservations for 4+ guests cannot be accepted during these dates). Only the number of guests registered will receive the wristband(s). Guests must wear the wristband to access the guest room floors after 21:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

7.7
Based on 11443 reviews
Cleanliness: 7.5
Service: 8.2
Location: 9
Room Quality: 6.5
Amenities: 8
Value for Money: 6
Food and Beverage: 8.4
Overall Experience: 8
W
William • couple • us
9
2026-10-31 • via Nuitee
G
GENVRIN • couple • fr
10
2026-10-31 • via Nuitee
M
Manickavasagam • family_with_children • in
5
2026-10-31 • via Nuitee
L
Liz • family_with_children • gb
8
Pros:

Friendly staff

Cons:

Pool not so accommodating with a 15 year old

2026-10-31 • via Nuitee
Y
Yepes • family_with_children • ca
8
It was a quiet and comfortable place, it has an excellent location, and the staff is very friendly. The breakfast, altho
Pros:

The restaurant area and the parking option.

Cons:

The bathroom is looking a bit dated.

2026-10-31 • via Nuitee
J
Jacqueline • couple • us
9
2026-10-30 • via Nuitee
C
Christine • extended_group • ca
9
2026-10-30 • via Nuitee
H
Hartmut • family_with_children • de
10
2026-10-30 • via Nuitee
E
enio • extended_group • br
10
Recomendo
Pros:

Toda a experiencia foi muito boa. Localizacao, limpeza, cafe da manha, funcionarios atenciosos.

Cons:

Nada a comentar.

2026-10-30 • via Nuitee
M
Melody • couple • ca
10
Pros:

Clean
Convenient location
Quiet

2026-10-29 • via Nuitee
T
Tyrell • family_with_children • gb
7
2026-10-29 • via Nuitee
A
atenriquez • family_with_children • ar
8
Buen hotel. Recomendable
Pros:

Muy buena ubicacion , habitacion comoda.
Es un hotel antiguo pero muy bien mantenido y algo renovado

2026-10-29 • via Nuitee
B
Barbara • family_with_children • fr
7
2026-10-29 • via Nuitee
T
Tahlia • solo_traveller • au
7
Decent
Pros:

Large room and comfortable beds. Pool facilities were good

Cons:

Feels a bit outdated and patchwork jobs in the rooms specifically the bathrooms. A lot of money to be seeing that kind of thing.

2026-10-29 • via Nuitee
P
Philippe • family_with_children • be
8
Pros:

Emplacement top

Cons:

Structure impersonnelle

2026-10-29 • via Nuitee
A
Amanda • couple • au
10
Always our go to stay when in town
Pros:

Great space and location

2026-10-28 • via Nuitee
G
Greg • family_with_children • ca
9
2026-10-28 • via Nuitee
A
Alyssa • couple • us
8
Pros:

Huge! Beautiful area

2026-10-28 • via Nuitee
A
Amanda • couple • au
10
Great location great rooms great facilities.
Pros:

Great location and space.

Cons:

Chelsea always suits our needs.

2026-10-28 • via Nuitee
A
Amanda • couple • au
10
2026-10-28 • via Nuitee