Chelsea Hotel Toronto

Hotels
•
Langham Hotels International
7.9 (12145 reviews)
33 Gerrard Street West , Toronto , CA
+1 416-595-1975

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cold rooms
Need of renovation

Categories

Cleanliness
7.1
The rooms themselves are dated but clean. However, the balcony was unfortunately covered in bird droppings.
Service
8.6
The staff was incredibly friendly and handled room changes very well.
Location
8.6
Location is excellent - close to TTC subway, shopping, and restaurants.
Room Quality
7.1
Rooms are quite dark even when lamps were on and the room was cold.
Amenities
7.6
Pool was nice but the hot tub jets were very weak.
Value for Money
8.1
Breakfast is really good value for money.
Food and Beverage
8.1
Enjoyed meals at hotel restaurants and breakfast was excellent.
Overall Experience
8
Despite a few negatives, a reliable place to stay mainly for location, service, and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:02

Property Description

Convenient Location
Located just 300 metres from College Subway Station and a short walk to Toronto Eaton Centre, Chelsea Hotel Toronto offers easy access to the city's attractions.

Comfortable Accommodation
All rooms are equipped with free WiFi, LCD TV, and some with balconies. Additional amenities like a refrigerator and sofa bed are available in select rooms for extra comfort.

Dining and Leisure
Indulge in delicious meals at Market Garden restaurant or unwind at Elm Street Bar & Lounge. Enjoy a coffee or cocktail at the espresso coffee and wine bar. Relax in the sauna, hot tub, or explore the games room and gift shop for entertainment.

Experience the best of Toronto at Chelsea Hotel Toronto - book your stay now!

Important information:

Please note that from October 14, the hotel will be undertaking exciting renovations to enhance our Family Fun Zone. While these upgrades are designed to improve your experience in the future, they may result in some temporary changes during your stay. Relocation of services is available, please contact the hotel for more details.

Please note, the credit card used at the time of the booking must be presented by the cardholder upon check in, along with a valid ID. If you are making a booking for somebody else, contact the hotel to request a third party authorization form.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bed and breakfast rates include vouchers for 2 people.

Please contact the property for the hours of operation of the waterslide, pool and kids center.

For stay dates on New Years Eve (December 31) and Caribana Toronto (Last Friday of July to first Sunday of August): A maximum of 3 guests are permitted per room (reservations for 4+ guests cannot be accepted during these dates). Only the number of guests registered will receive the wristband(s). Guests must wear the wristband to access the guest room floors after 21:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

7.9
Based on 12145 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
J
Jules • couple • ca
10
Parfait
2026-10-14 • via Nuitee
T
Tiziana • couple • it
10
Bellissimo!
Pros:

Bella struttura, centrale, grande e pulita!

Cons:

Un po’ caro il parcheggio.

2026-10-14 • via Nuitee
A
Arfalk • solo_traveller • se
8
2026-10-14 • via Nuitee
T
Ted • solo_traveller • nl
9
Groot, maar goed georganiseerd hotel met goede ligging en prettig personeel
Pros:

Uitstekende ligging

Cons:

Niets

2026-10-14 • via Nuitee
J
janbie • family_with_children • be
7
Pros:

De ligging van het hotel

Cons:

De kamers

2026-10-13 • via Nuitee
B
Bennet • solo_traveller • ca
9
Good value, centrally located
Pros:

Good value stay. Quite central in downtown and close to transit. My room was quiet and comfortable. Wi-fi was fast. I made use the gym, which is mostly aerobic machines.

Cons:

No negative feedback. It met my needs.

2026-10-13 • via Nuitee
J
Jodie • couple • ca
1
Have had better stats but this wasn’t pleasant
Pros:

The location is excellent Lobby was busy but clean and welcoming

Cons:

There was an issue first thing in the morning and I wasn’t able to get ready for the day without several interruptions.

2026-10-13 • via Nuitee
N
Ngoc • family_with_children • ca
10
Pros:

Good for family

2026-10-13 • via Nuitee
G
Giselle • family_with_children • ca
9
Pros:

The hotel’s location was amazing! It was only a few minutes’ walk from Union Station and famous tourist attractions such as the CN Tower, Ripley’s Aquarium, and many more. Our room was clean, and the Wi-Fi was exceptionally fast, which was great for completing any tasks I needed to do.
Our only concern was the air conditioning, as it wasn’t cooling properly and was quite noisy. However, overall, it was a good hotel, and we enjoyed our stay because of its excellent location and comfortable room.

Cons:

Our only concern was the air conditioning, as it wasn’t cooling properly and was quite noisy.

2026-10-13 • via Nuitee
R
raul.lnx • solo_traveller • es
8
Gran hotel, buenas instalaciones y cama cómoda.
Pros:

La piscina y el spa son ideales para recuperarte del cansancio. Su gimnasio está muy bien
La cama era muy grande y muy cómodas.

Cons:

Hacia mucho frío en la habitación, no se podía regular la temperatura de 20 grados.

2026-10-13 • via Nuitee
V
valerie • family_with_children • ca
4
Pros:

the pool was nice. I enjoyed the location as we could walk to places we needed to go. The buffet was a lovely way to start the day and the staff were informative and friendly. Concierge was helpful and so were the front desk staff, in addition to being friendly.

Cons:

the room was small. The bed had a huge dip in the bed, not sure how often the mattress is flipped. The mattress definitely needs to be replaced as there is a lump in the bed and significantly impacted pain in my hips.

The pool deck, in The Heights, had pools of water on it, making it a falls hazard.

2026-10-13 • via Nuitee
F
Florence • solo_traveller • fr
8
Pros:

La piscine

2026-10-13 • via Nuitee
菜々子 • solo_traveller • jp
10
最高の泊まるべきホテル
Pros:

スタッフがみなさんとても親切で丁寧だった。とても綺麗なホテルだった。

Cons:

予約時に漢字の名前が誤って変換されてなかなか予約が見つからなかった。

2026-10-12 • via Nuitee
D
Davide • solo_traveller • it
4
2026-10-12 • via Nuitee
C
Chiara • couple • ca
8
Pros:

En plein centre ville
Belle piscine et établissement

Cons:

Les chambres sont un peu plus vieilles que sur les photos

2026-10-12 • via Nuitee
O
OKTAY • solo_traveller • tr
7
2026-10-12 • via Nuitee
S
sirou • solo_traveller • fr
7
2026-10-12 • via Nuitee
梓馨 • family_with_children • cn
8
2026-10-12 • via Nuitee
Y
yukio • solo_traveller • jp
8
2026-10-12 • via Nuitee
M
MICKAEL • couple • ca
5
Correct pour le prix
Pros:

Bon emplacement, belle piscine et spa

Cons:

Impersonnel, les chambres sont très usées et mériteraient d’être rénovées. Il y’avait un espace entre la fenêtre et la porte laissant passer le froid.

2026-10-12 • via Nuitee