Chelsea Hotel Toronto

Hotels
•
Langham Hotels International
7.9 (12145 reviews)
33 Gerrard Street West , Toronto , CA
+1 416-595-1975

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cold rooms
Need of renovation

Categories

Cleanliness
7.1
The rooms themselves are dated but clean. However, the balcony was unfortunately covered in bird droppings.
Service
8.6
The staff was incredibly friendly and handled room changes very well.
Location
8.6
Location is excellent - close to TTC subway, shopping, and restaurants.
Room Quality
7.1
Rooms are quite dark even when lamps were on and the room was cold.
Amenities
7.6
Pool was nice but the hot tub jets were very weak.
Value for Money
8.1
Breakfast is really good value for money.
Food and Beverage
8.1
Enjoyed meals at hotel restaurants and breakfast was excellent.
Overall Experience
8
Despite a few negatives, a reliable place to stay mainly for location, service, and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:02

Property Description

Convenient Location
Located just 300 metres from College Subway Station and a short walk to Toronto Eaton Centre, Chelsea Hotel Toronto offers easy access to the city's attractions.

Comfortable Accommodation
All rooms are equipped with free WiFi, LCD TV, and some with balconies. Additional amenities like a refrigerator and sofa bed are available in select rooms for extra comfort.

Dining and Leisure
Indulge in delicious meals at Market Garden restaurant or unwind at Elm Street Bar & Lounge. Enjoy a coffee or cocktail at the espresso coffee and wine bar. Relax in the sauna, hot tub, or explore the games room and gift shop for entertainment.

Experience the best of Toronto at Chelsea Hotel Toronto - book your stay now!

Important information:

Please note that from October 14, the hotel will be undertaking exciting renovations to enhance our Family Fun Zone. While these upgrades are designed to improve your experience in the future, they may result in some temporary changes during your stay. Relocation of services is available, please contact the hotel for more details.

Please note, the credit card used at the time of the booking must be presented by the cardholder upon check in, along with a valid ID. If you are making a booking for somebody else, contact the hotel to request a third party authorization form.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that bed and breakfast rates include vouchers for 2 people.

Please contact the property for the hours of operation of the waterslide, pool and kids center.

For stay dates on New Years Eve (December 31) and Caribana Toronto (Last Friday of July to first Sunday of August): A maximum of 3 guests are permitted per room (reservations for 4+ guests cannot be accepted during these dates). Only the number of guests registered will receive the wristband(s). Guests must wear the wristband to access the guest room floors after 21:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

7.9
Based on 12145 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
S
SATOMI • extended_group • jp
8
スタッフはとても親切でサービスもよかった！
2026-09-19 • via Nuitee
Z
Zvart • extended_group • us
7
2026-09-19 • via Nuitee
N
Norman • solo_traveller • gb
9
Comfortable with friendly staff.
Pros:

Great view from room on 20th floor, comfortable and quiet.
Friendly staff with the personnel touch made for a memorable stay.
The breakfast was particularly good, with a varied selection of food.

Cons:

High cost for a single stay occupancy.

2026-09-19 • via Nuitee
H
Hattie • solo_traveller • us
10
Pros:

The room was clean and comfortable. The staff was friendly and professional.

Cons:

I didn't like the shower / tub because the tub was peeling in patches from coating that has come off. The tub should be replaced instead of covering it with a rubber mat.

2026-09-19 • via Nuitee
C
Christoph • family_with_children • at
8
Gutes Hotel für einen Torontoaufenthalt
Pros:

Das Hotel liegt sehr nahe am Zentrum von Toronto und das Eaton Center ist in unmittelbarer Nähe. Das Frühstück war sehr reichhaltig und hatte eine hervorragende Qualität. Sehr viele Dinge wurde frisch zubereitet.
Trotz der Vielen Gäste waren Check in und Check out sehr schnell erledigt

Cons:

Unser Zimmer war etwas abgewohnt und außerdem unmittelbar neben dem Aufzug. Durch die umgebenden Hochhäuser auch etwas dunkel. Der Balkon war sehr klein, aber zum Rauchen ausreichend. Durch die Größe des Hotels ist in der Lobby und Rezeption immer sehr viel Betrieb und Hektik

2026-09-18 • via Nuitee
S
Sergiu • extended_group • ca
9
2026-09-18 • via Nuitee
R
Rose • couple • ca
7
Beds comfortable and quiet.
Pros:

Good location, great for the area we wanted.

Cons:

Property was starting to show age.

2026-09-18 • via Nuitee
Y
YURY • couple • ru
9
Pros:

Отличное месторасположение. Приветливый персонал, хорошие завтраки

2026-09-18 • via Nuitee
J
Joanne • couple • ca
9
Great hotel in central location. Easy to get around walking or on subway.
Pros:

We always stay at the Chelsea when in Toronto. Good central location, close to subway, lots of restaurants, short walk to Mirvish theatres and Eaton Centre. Clean rooms, friendly staff.

Cons:

A/C was so high in restaurant, we had to go up to our room to get jackets. Doesn't need to be that cold.

2026-09-18 • via Nuitee
N
Nicholas • extended_group • pt
9
2026-09-18 • via Nuitee
A
Antonio • couple • us
8
2026-09-18 • via Nuitee
O
Ori • solo_traveller • il
8
Pros:

Clean spacious rooms. Great location.

Cons:

Only one elevator works which makes the coming from and going to the room VERY unconvenient. A 10 minutes wait in line for an elevator, 3 days in a row is kinda unacceptible.

2026-09-17 • via Nuitee
N
Nicholas • couple • ca
10
Fantastic
Pros:

Everything, always stay here number #1 spot when travelling to Toronto

Cons:

-

2026-09-17 • via Nuitee
J
Joseph Pacheco • couple • bm
10
Pros:

Everything. Whenever we visit Toronto, we always stay at this hotel.

Cons:

Could not give any answer as we enjoy staying there.

2026-09-17 • via Nuitee
V
Vicky • family_with_children • ca
9
2026-09-16 • via Nuitee
P
Philip • extended_group • ca
8
2026-09-16 • via Nuitee
A
Aaron • family_with_children • gb
8
Pros:

Rooftop terrace and swimming pool area. Location. Buffet breakfast.

Cons:

All good. Nothing not to like.

2026-09-16 • via Nuitee
K
Katrin • solo_traveller • be
7
2026-09-16 • via Nuitee
G
Guy • couple • us
8
great location
Pros:

location

2026-09-16 • via Nuitee
R
Raphael • solo_traveller • fr
9
Pros:

Activities for children, the bar and the swimming pool

Cons:

Too few elevators working simultaneously

2026-09-16 • via Nuitee