Hyatt Place Atlanta / Norcross / Peachtree

The surrounding areas of the premises was really clean. Well kept flowers and lawns.

I liked the location, the staff were friendly. The room was big and spacious to accommodate my family.

OMG! I booked based on location with an outside pool but found a gem. Room was amazing. Staff were exceptional. Outside pool a wonderful escape. Just loved our 2 nights there. Best place. 🥰🥰🥰

This hotel is in sad need of an update. Beds are uncomfortable, slamming doors into the wee hours of the morning, outlets don't work, charging ports are nonexistent, breakfast is pitiful, carpet and couch are stained, staff is unfriendly. It's just not a place that leaves you with a happy feeling that you stayed.

The staff was great. The lady that check us in had the best customer service skills I’ve ever seen. She knew how to resolve any issue. The common/public area all were kept clean. The breakfast area stayed clean, someone was constantly going in there and cleaning after people.

Decent place , great value especially with Hyatt points.
Needs a little repair and updating but ok, and the staff is always great.

Hyatt Place Atlanta/Norcross/Peachtree – Areas for Improvement

During my stay, I noticed a few areas that could be improved:

Weak water pressure – The water pressure, particularly in the shower, was noticeably weak.
Shower and toilet plumbing – The plumbing fixtures could use maintenance or upgrades to improve performance and reliability.
Breakfast Bar variety – The Breakfast Bar offered the same menu each day. Rotating the menu and adding more variety would make the complimentary breakfast more enjoyable for guests.

Overall, I enjoyed my stay, but addressing these items would enhance the guest experience.

Very family-friendly, peaceful, and clean hotel. The rooms were clean and spacious. The wrong was definitely a value for what I paid. We did have some issue with the fire alarm, going off on the third floor in middle of the night; thankfully it was quickly remedied.

Rummet var väldigt stort och fint.

The hotel was clean. The bed was really hard. But alarms were going off in the middle of the night and people were yelling inthe hallway and nothing was being done about it. We were told that there was a malfunction in the alarm system. But the time that it was going it was clearly not a malfunction and the alarm system. Some kids or somebody was messing with the elevator, and then there were people yelling the hallway and staff did nothing to Help. When we complained about it at the front desk, they just gave us a piddly answer and didn’t offer to fix anything.

Mattresses were hard

We were made to stay at select hotels for a mandatory "stay to play" for the Atlanta Legacy softball tournament. This hotel was gross and not one I would ever have selected and certainly not as nice as other Hyatt hotels we have had to stay at. This hotel is in serious need of a renovation. The sleeping areas are small and I think the beds are full size and not queens. You can hardly turn around in the bathroom when shutting the door. The carpet is old and tattered. There's low popcorn ceilings. They have shower curtains that could be replaced. There is no laundry facility on site. The hallways aren't properly conditioned and it feels like the Amazon when you walk into it. The elevators are old and jumpy. The hallways and floors look visibly dirty and need to be repainted. They charge for parking. The "coffee" was watery and cold. The advertised bar can't make a simple cocktail. And to top it all off, this hotel is nowhere near any of the ball fields we were playing at.